we loved the little pool and the friendly service

free, secure parking

location was right in the centre. free parking was inside so secure.

building - decor beautiful, safe parking, greta courtyard space, lovely furniture in rooms

good sized room and free parking

is a really magical spot with beautiful views and gardens, a spa for massages , lovely couple that owns it who speak english and answer all questions - and a

party in the pool - not typically a problem but this was supposed to be a relaxing weekend in a spa and we were not informed - so it was filled with screaming and splashing

a place to relax, curl up on a hammock to read a book by the swimming pool, enjoy the scenary ( full mountain views) foliage and flowers, their friendly cats and dog and (+)accommodations, staff, cleanliness, food, massage, pool, and more (+) the pool was very pleasant, the room was comfortable & quiet and the sunrise was stunning (+)place, loved the gardens, the pool area, the views of the mountains (+) the pool is great, and the food is delicious (+) we could not use the beautiful pool as water was a bit cold (normal during this season) and did not eat at the restaurant as it (+) we spent the evening relaxing beside the pool (-) on the first day, the pool was filthy (like it had not been used for some time) and there were people cleaning it during (-) pool was not working

we booked the hotel to spend a nice weekend relaxing in a spa by the pool

although i didn t have time to use the benefits of staying at the spa i am sure to make time of it for my next visit

they have a very pool if you want to chill

the food and bar were very good.

apart from that the hotel and pool is nice

the pool is generally kinda dirty

the pool is inviting

well equipped rooms with air con, great little restaurant / cafe open all day and a lovely pool to cool off in

the grounds are lovely and well kept, and the kids loved the pool which was clean and refreshing

requested rooms to be close to each other as we were traveling with kids

kids enjoyed the pool every day

wifi good when worked, but didn t always work....

breakfast had a great selection, lobby was clean, staff stayed busy!

the laundry was a good thing for me

use of the meeting room, breakfast, staff was extremely helpful

good location, very nice facilities, laundry on site and free, very good staff

i would have liked the rooms to be bigger it felt too small for my husband and 3 kids

restaurant and bar staff was the best part

the pool was really too small. the gym did not have much available so this was disappointing.

helpful, garden is beautiful for relax, coffee, water and tea is offered for free anytime, gym was good equipped for people who want

came to this hotel because they offer a gym, you must reserve in advance

absolutely stunning property. the rooftop bar, lounge and pool are all amazing.

it has a pretty inner courtyard and a terrace with a bar with a nice view

blocks)

location was great. super close to the city. wifi is ok. price is great. service is ok.

parking is a bit tricky, especially when arriving at rush hour.

the parking was far away from the hotel

the restaurant really only served breakfast. neither it nor a bar were open later in the day.

no bar and the restaurant was very under utilised. no hot water in our room in the afternoon

hotel bar was closed during our stay and my terrace was ground floor so no light / a bit pointless

full american breakfast was

patio bar was closed but we got some beers at the near by grocery store and enjoyed a bit of unwind time

chose this hotel specifically for the parking

we'd likely stay again if only for the ease of parking a big vehicle

was ok, good pressure, no water issues, room service was great always had new water bottles available

location, food in restaurant was good, friendly and attentive staff, easy off-street parking

in addition, the hotel had a large parking lot and was conveniently located near several excellent restaurants, bakeries, atm's, shops

we were given a bar of soap upon arrival and a bag of oaxacan coffee upon departure

room was a little tight for 2 adults and 2 kids, but we probably should’ve booked two rooms - so this was more our issues than the hotel’s

our kids loved her

staff was flexible for allow us for a late check out

staff went above and beyond, room was perfect, early check in, peaceful garden, lovely continental breakfast

roof bar and bar staff were incredible

breakfast is memorable, with delicious juices, bread, hot chocolate, and several classic mexican

the breakfast and dinner was delicious and the use of the library and terrace for drinks each night was

i had breakfast at the hotel every morning and it never disappointed me

breakfast was delicious

they let us do early check in =) totally recommend this hotel

they take awhile to clean rooms so plan accordingly. wifi could be faster and more stable.

the wifi was fast enough for a zoom call

the room has ac and wifi, which was very convenient

wifi wasn't very good

also, bring a bathing suit if you wish to use the spa and get the most out of their hydrotherapy pre-massage services

the breakfast price. it was quite expensive for the limited dishes included

tastefully furnished room, friendly and helpful staff, very clean and modern building; excellent spa and we indulged ourselves

the service is excellent. the spa facilities and treatments are 100% recommended.

room service menu quite limited and restaurant food not the best but didn't matter as there are so

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

breakfast!

all our laundry done for us$5

very beautiful hotel, the pool, the service.

bed was very unconmfortable, the room had no windows, they were building an area by the pool and they should have told me that before, the noise was terrible

it was great to take a break at the pool in the afternoon after a long morning sightseeing

we enjoyed the welcome drink, pool and my kids loved the candy jar at the

the breakfast could be better.

excelent location great staff chef prepared breakfast with care and was delicious will be back

nice breakfast

arturo is super friendly, the location is right at the heart of oaxaca city and they cook breakfast for you (chilaquiles and beans mine this morning)

slightly noisy at night from a bar outside, but a minor really. it wouldn t stop me returning.

wifi was good for working/checking emails

wifi was a bit sketchy but it was a holiday weekend and it could've been that too many people were

great wifi!

information provided upon check in about the hotel, hours for breakfast, wifi password etc

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

we also enjoyed the pool area

the pool area is lovely and has good protection from the rain

eaning, bar and restaurant) were very nice

really like the pool, it was small but a welcome bonus

lovely bldg & pool.

very nice relaxing pool area

we only had breakfast each day but it was of a very high standard

breakfast was great! delicious. good number of choices.

had breakfast in the open air courtyard every morning

while we didn't use the pool, the hotel gym is great for a quick workout, and the grounds are lovely and quiet