the food, service and pools were great

nice to have a more casual grill type place to go for dinner, and/or for the pool food area and bar to remain open for

kids club was great

kids loved having s'mores on the beach while watching a movie

no coffee in rooms, no coffee bar after 6:30am

too many screaming kids toddlers babies

i liked the pool side menu. dinner menu s were ok

each day we had a different dinner the food was amazing just so you know you will need to pay for breakfast for room service so just go downstairs and eat at a

the reservation

breakfast options could have been better

front pool as great for whale watching

it's an all-inclusive hotel for adults only and therefore, you might expect restaurants in that type of profile

the suspiros bar area gets lively later on in the evening, especially on karaoke night

we liked that the property wasn't too crowded

the spa was incredible and kareli let - great team

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait to go

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait to go

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

dated pool area. did not mention bar and gym was closed for repairs. also time share pushing.

the men that service the pool area and bring food and drinks were awesome

the beach is kept in excellent condition and the view from the pool looking at the sea is beautiful and as time to time, (from dec to apr), one can see whales

samuel the restaurant manager and all of the wait and pool staff

disappointed that late check out was not an option

best kids club ever, my grandchildren didn t want to leave. good food and entertainment.

pool, great restaurants and very spacious and comfortable rooms

breakfast was definitely my favorite part

juan, gil, manuel and daniel at the beach bar and grill made us feel like family and added so much to our enjoyment

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

location of it as it s sandwiched between san jose del cabo & cabo san lucas , the underground parking

breakfast was amazing, the highway noise from room in main building is unfortunate

and landscaping, the pool staff, and the valet staff

the service still needs a little ironing out. pool service was slow/inconsistent.

cluded in package) and that was a treat

they also have one of the best hotel gyms i've been in

spa was separate for men and women

while the spa is beautiful, the masseuses and attendants could use better training

the location, beach access, rooftop pools, spa and amenities were wonderful!

they’ve mastered the little touches like turndown service and sunglass cleanings by the pool

would be awesome if there was a spa at the rooftop pool

the location, beach access, rooftop pools, spa and amenities were wonderful!

and i went to the spa for two experiences

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment hosts and mario

the layout of the pools and friendly/helpful staff

like almost everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that would be perfect i commend it

the aerobic guy that did that aerobics in the pool

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

the breakfast was exceptional with normal menu and extra healthy choices.

i ate at the restaurant twice; breakfast was amazing, some of the best pancakes, lunch was also fantastic

cluded) on the terrace overlooking the ocean every morning

the pool area is small and there wasn't much activity going on

the pool is amazing, and the restaurant is five star

the kids club was a hit for our two kiddos (age 6 and 8), and our private concierge made sure

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their

staff was very helpful and friendly, dinner restaurants were exceptional and we loved the breakfast as well, so many kid-friendly activities/amenities, bed was comfortable and loved the

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply hang over the edge of their pool and

food, staff, drinks, facilities, pool, all top notch

clean pool was really nice

room was large great black out curtains great linens full breakfast and good long hours beautiful roof top pool and lounge

then the pool and gym were also awesome, especially the hot pool

loved having a bar at pool excellent service good food and drinks great little gym

breakfast was amazing

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or heavy

unfortunately, the price for a family with multiple kids weeds out most people

unfortunately, the price for a family with multiple kids weeds out most people

pool

pool and service there was awesome.

great with kids as

no restrooms near adult pool. tea and lemonade not available in lounge in evening hours.

kids club staff were so kind to everyone (kids and parents) (+) great with kids as (+)truly excellent hotel with exceptional service delivered with warmth spacious rooms a fantastic kids club wonderful (+) kids club very well organized with adorable people taking care of kids at any (-)gave us a really bad room on top of the kids swimming pool and took 2 hours to change (-)placed noisy family with kids next to us. families rooms should be away from couples. (+) the kids club was a plus (-) kids were given a card to select snacks, yet their preferences never arrived

breakfast and staff were amazing

spa services are great and not too expensive

miguel is the best instructor with kids

there is both an upper pool area, with elevated views and an infinity pool, and a lower more traditional pool area near

lovely hotel, small and perfect. great little beach and fun waves for the kids to surf.

the beach is swimmable, pool over looks ocean it’s beautiful

the food, buffet breakfast and lunch was amazing

the breakfast was great, and you can find good options in buffet

even the glasses at the pool bar seemed dirty

the adult pool and our waiter there, angel, was an angel

waking up to ocean views, spending the day between the beach and pool, and ending it with great food and drinks it doesn t get better than this

the buffet breakfast included in our cost was wonderful

beach, food, many fruits, free bar in the room

cocktails at the bar are tasty and alcohol is prime brands

service didn’t clean every day and with kids is very necessary and the elevator was out

and room service was not included in all inclusive for some reason

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

there is a pool and a gym at this place

nice bar and outside

everything...breakfast, room and gym.

the room was comfortable, pool side was nice and the breakfast had plenty to choose from

location, comfortable rooms, good breakfast, suprisingly tasty food from the room service menu, very corteous staff

room faced the golf course

staff was very helpful nice and friendly delicious breakfast and great swimming pool and spa

staff was very helpful nice and friendly delicious breakfast and great swimming pool and spa

lovely swimming pool etc

tv with some english channels, nice pool and grounds

spa and food was great! nice and clean

very good gym

i had was that the dance club was for 18 and up and my teenager kids would have enjoyed the piano bar and dancing

only with swim up bar, 1 kiddie pool with nice play set and slides, and large pool in center for kids with adult pool and swim up bar and hot tub

breakfast meets could have included turkey products: turkey sausage and turkey bacon

kids liked it

the pool, the staff, the location, the room - we were not all inclusive - we wanted the freedom to come

the bar staff was amazing

pool bar and activities for guests like beach volley

place to go with kids

the spa is great, must get a massage during your stay

also great, that there is a kids club on site and the staff there were particularly lovely

the facilities gym, spa, pool and the beach were great

great gym

pools are wonderful and the gym is large with a good amount of equipment

the view and lovely swimming pool, friendly staff, near the dolphin swimming centre

great options for any breakfast you would like

only negatives we had were: we ordered the 24 hour room service three times and two of those times they didn t show up to deliver what we ordered

easy parking under hotel

especially liked the drinks by the pool and plentiful breakfast overlooking the beach

the hotel has a bank and an atm close by and also a laundry where they did a service wash for us

upgraded room was above the laundry mat so i had fluff and washer/dryer smells in the room everyday which aggravated my

hotel with a nice swimming pool

the pool and the breakfast was great

the pool was ok for the kids a bit cold

staff, variety of food options, drink bar, pool and easy access to the beach among other amazing facilities

the water park and rooms were not great, they seemed run down

in touch with room service is hit or miss

gym - no air conditioning, old equipment, small and no cups provided for the water

pools were clean and did not have any missing tiles

since it was so family friendly it would have been nice to have kids menus at both restaurants..

kids everywhere

all of the pools, especially the adults-only serenity pool

loved the serenity pool with infinity hot tub and ease of entrance to the beach

only thing i didn't like which was incredibly minor was our housekeeping didn't take our leftover room service away when they came to make our beds and take our towels, etc

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the

loved the spacious rooms, patio and well equipped kitchen.

jacuzzi pool in site and 2 other large pools on either end of property

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

quick golf cart ride to the beach area and carts are readily available

kids got a chance to snorkel right at the hotel

sushi bar was terrible a bartender at the pool was very rude.

gym was spacious and clean

there were 11 of us… our six grown kids, three with spouses and my husband and i

wifi is inconsistent

got unlucky and got put next to a family with very young kids and babies

the grounds are lovely. the balcony was very nice. parking is easy.

getting around on the golf cart with very convenient and helpful

gorgeous grounds lots of pools great spa friendly staff private beach restaurant variety

the white sand beaches, the privacy, the countless pools that kids and adults can go into, the restaurants, the nightly themes that the resort put together, and

great staff, pool, live music, location, early check in

we stay here every year! perfect location, very clean, nice pool, wonderful staff.

the gardens and pool were lovely

friendly and helpful reception, with my room ready despite my early arrival and kindly arranged a late check out for me too

beautiful pool area, friendly and helpful staff, excellent on site restaurant.

family lives there so you see the local life with kids

really slow wifi

it was a great fit for this 40-something couple without kids

rooms are clean and matress very comfortable, with ac and wifi working well, hot water and great water pressure

family lives there so you see the local life with kids

we love the gym above at the residence and would like to continue to use that facility

with two young kids with existing respiratory issues and a husband with a severe mold allergy, we absolutely could

the kids loved the hotel

property, warm pool, flowers and green grass everywhere

beautiful resort had great food and drinks and even a gym which is a plus for me.

the service was pretty poor everywhere, with the exception of rigo at the adult pool

the room service and that everything is closed at 10pm and the pool closed at 8 no fun there

did not eat breakfast or lunch i or diner there we were out but the little we were there one of the worse

the shower would flood because if the way it was built. the bar closed at 10.

the swim up bar was fun

parking was across the street so convenient

eat for lap swimming), another one on the roof with spectacular view of the waterfront

was very nice to have room service so no complaints

nice gym and rooftop pool, with a nice view of the ocean

the gym could be better, but not a big deal.

i'm not a picky traveller but room was noisy from live band, guests and kitchen

cute, clean lil hotel. great pool. great restaurant with excellent food.

beds were very hard. pool was freezing cold.

love the restaurant and the pool, service is top notch

and that was with what seemed to be 3 different kitchen staff members

the pool area is lovely and the landscaping is very well maintained and pretty

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well

resort did not had much for kids to do

the restaurant was delicious and friends got room service and said it was really good

we slip out time between the pool and the beach and we loved the ocean view from our suite

i didn't get a chance to use it, but the gym looked great

pool, rooms, room's view, hotel employees

i was on crutches for my stay and they were always willing to bring me around the property in a golf cart

the spa was excellent!

golf course next to hotel was fun, although it was partly closed for re-seeding

room service took over an hour

ordered room service twice

breakfast buffet is great

loved having breakfast with a view every am and the rose was delicious

breakfast buffet had plenty of options in which to choose

overall, very good. the pool staff were really exceptional.

the facilities

lovely gardens and views. good guests rooms. good gym and great spa.

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

the kids pool is very basic

pool service quite poor

enjoyed comfort of our room, food & service at adult pool, service provided by cristina gamez, jr

spa was amazing

the rooms were a little dirty, the pool temperature was too hot!

the spa was a hidden gem and walks on the beach were picturesque

the breakfast buffet was really good every morning

avoided the large pool where people tended to congregate

it was pool conversation with other guests about the ridiculous prices on everything

big walk to the pool etc. it's a lot of hiking

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

pool was very nice, too

i just wish the gym was open

oh, and i loved the gym

location, coffee in room, breakfast

nice pool

was included; this was only for the adults and we were required to pay to feed our small kids each morning

was included; this was only for the adults and we were required to pay to feed our small kids each morning

me

quiet. good breakfast

the breakfast was always delicious and the daily variety never disappointed

breakfast was really good,everything tasted good

breakfast, free coffee 24 hrs, clean and modern facilities, kind staff and good value for your

comfortable bed. breakfast was good.

the breakfast is very nice

it would be great to have more food options for the breakfast

i need more space to complete my review

the views.the pool.the staff were all amazing.the nightly entertainment were exceptional!!

i liked the different pools and the pool bars were great.

the water park was a huge benefit and one of the biggest reasons i booked this resort and it didn’t

you can probably work from the sports bar onsite although there will be a lot of noise it will cover you if you are switching between riu

you would have to ask specifically for top shelf alcohol and no room service.

i expected more from the gym but enjoyed the exercise classes in the pool

we liked that there were plenty of pool chairs available any time of the day

my kids loved that we could go over to the santa fe and play at the mini slides for kids

one of the women in our group had a massage at the spa and said it was one of the best massages she's ever had

not much to do there. two pools and golf.

the daily room service was good

spite not having any

room was terrible - in disrepair, sink faucets were too large

cold pool & hot tub showers cool in mornings

gym was tiny

we did a spa treatment too, and staff there were professional and friendly

the spa is a complete ripoff

the food and alcohol was included a bar full of alcohol and beverages inside your room so u can make your own cocktails as strong as

and facilities are beautiful and comfortable: tasteful, modern design, from the bathrooms to the spa to the pools

the gym is also very well equipped

good full kitchen, location is amazing

i called and asked for a room service menu, and it never arrived

well equipped kitchen

in walk away) and it was amazing

breakfast good pool restaurant average did not have in stock menu orders

the pool was very nice but also the poo bar was not always staffed

pool was very enjoyable and so was the poolside kitchen and bar

early check in. i arrived at 10 around.

didn’t like the included breakfast

they do accept kids, but there isn’t kids

pool was warm and excellent food

floor location opening on pool with little view and lots of kids

pool and cleanliness was amazing

need bigger restroom by the pool

the omelet bar at el patron was yummy and so was the dinner

resort if you have kids with you

overall service and friendly staff. the pool area and convenience store

some little maintenance issues, the bar sink that wasn’t hooked up, the tap in the second ensuite dripped, a screen door that was off

they could have played music at the pool during certain hours not just for aerobics.

room service was better

24 hour room service and a kitchenette are included

most of the times i have to go to the bar to ask for something

we loved everything from breakfast to dinner and all our hours in the beach

gustavo at the pool bar is one of the hardest workers i’ve ever seen

the bar tenders and pool servers could have been more friendly and attentive

i didn’t like that but my young adult kids didn’t have issues

we may have fit in better with our 3 kids at blanco which seemed more mellow

extra large pool that offers fun activities throughout the day

food is great! the beach here is amazing! pool and poolside service are great as well.

the gym is spacious and fully equipped

money hungry also it said adult only resort only to look up and see kids

also it is not adult only as advertised, there was a bunch of kids all

gym was small but decent equipment

breakfast buffet and room service was excellent. regular staff all was polite.

spectacular view, room, pool area and restaurants.

nice staff pool area gym and spa facilities

one night we ordered a chicken alfredo via room service

loved the laundry room which was free to use

pool, entertainment room, bar, restaurant, laundry, gym, massage etc

the hotel restaurant

breakfast wasn't great but it was fine for a budget hotel. gym not very clean but does the job.

the gym is an awesome gym for a hotel and i was able to get some good workouts in

location was great, most of the staff was great. having a little gym is better than nothing.

a little dirty and the furniture kind of old fashion, the gym is super abandoned

gym was a great surprise, love it

is amazing, and the beach, breakfast, and pool are unbelievable

book massages at the spa

nice spa, yummy food, very clean, playground for kids, ceramics painting

the buffet breakfast

also, on saturday night after the fireworks a local bar turned up the music / bass until 2:00am

coffee and breakfast was excellent.

bar esquina together with the location of the hotel in medano beach makes for a very comfortable

room was perfect and had a view of the pool and city

great amenities like a pool, fitness center, and a beautiful bar

i wouldn't recommend bringing the kids

because the music from the roof top restaurant was pretty loud and at times, there were a lot of kids in the pool that can be too loud

reservations for an chair on the beach comes with a sales pitch and minimum bar tab

our balcony with a lovely jacuzzi and bar couldn't even be enjoyed as it was also positioned right above what seemed to be some sort of

view, staff and pool/jacuzzi were my favorite

the hospitality the bag guys, the service at bar and cleaning crew 5 stars