loft was good - steep stairs, but these were fine for us and the kids

loft was good - steep stairs, but these were fine for us and the kids

the pool was lovely as well- i was sad to leave

carmencita and miss perla at the front desk and ulises at the bar were more than just accommodating, they went above and beyond to provide information and make

the bar and restaurant were great serving quality drinks and food from friendly staff

staff were very friendly. pool was great for the kids.

the service in dinning room and bar was poor. everyone was gone for the day and was closed.

i love the jungle all around/amazing pool!

the pool can be quite crowded

pool temperature perfect

we loved the infinity pool, which was big enough for my teenagers to have fun goofing around, while adults enjoyed a

there is so much to do and enjoy, or just chill out at the pool

the pool is really nice; it has a shallow, well defined area for kids, we tried some wings and nachos at the restaurant and

lot of room for the kids to run and nice pool

wifi also works well throughout the hotel

can be slow at times and the pool is a popular place for visitors (non-hotel guests), lots of kids, though we were there around the holidays

bar right behind the eating area was a problem with drunk clientele

staff was very cordial and helpful. drinks from the bar during happy hour were good.

breakfast by the pool was relaxing followed by a swim

nice pool to cool down in and good food in the restaurant… and the staff was always very helpful and

place with barking dogs day and night

the pool was very nice although we didn’t use it (water a little cold for me) but many people did and

the pool is wonderful and the perfect place to relax

the pool area was calm & had a great view

mini bar + water in room or a short walk over to the restaurant and bar

resort is in a beautiful setting with nice buildings and pool

room service is super nice and the rooms are very clean and have nice touches

our rustic family cabin was plenty spacious with a kitchen, 2 bathrooms, a family room, and a large bedroom

the bar isn’t open all the time

decent restaurant and bar on site

love that the kitchen and bar stayed open late for us because we were hungry and thirsty after a late check

wifi was off completely for about a day, and was very weak in our room when it was working

maybe wifi password an connection may be upgraded

the pool is beautiful with a swim up bar

great parking

the pool seems like it could have used some maintenance.