we were in the deluxe room la cueva with a king size bed, fireplace, huge spa bathtub for 2 people and beautiful views of the garden with an almost private balcony outside

spa bath had some issues, the plug didn't work at first and one of the staff did fix it after about

breakfast

the breakfast was very basic but ok

excellent staff, they missed our prepurchase breakfast, but graciously compensated

nice little hotel, close to the city center. good breakfast. friendly and helpful staff.

quiet. staff friendly and helpful. breakfast nice. clean.

the atmosphere makes up for it, the kids were relaxed playing in the garden

they also offer free parking which is a plus i m the center of san

liked the location, private parking, and friendliness of the staff

has its own private parking space

heater, comfortable beds and pillows, super friendly staff, location, quiet, free off-street parking, everything exceeded all of our expectations

lovely place, great price value and they have a private parking behind the gate

very good location. off street parking close by. friendly and helpful staff

has private parking across the road

beautiful interior patios, rustic old style. great service with parking

on real de guadalupe but very quiet! laundry available to get done. cute terrace upstairs.

we took advantage of the laundry service, and we were happy with it

early, so they had our complimentary breakfast to go, including a coffee, and orange juice, parking was safe and accessible at anytime, quiet part of town, good wifi, good complimentary

was satisfactory, the only thing worth mentioning is that the parking is around the block of the entrance, so it's not easy to find parking on the street while

little bit inconvenient their parking lot

the staff were very nice, and the free parking was great because this area is very busy

back because they insisted that we remove our motorcycle from the otherwise totally empty, giant parking lot

t great but the thought was there)

also the breakfast was good but the waiter would charge us for liquid milk to go with our coffee and

the breakfast was good as well

great location and lots of extra blankets. a fantastic shower! breakfast was nice

there is breakfast, but it was also terrible

restaurants/spa on site however didn't visit them to know if they are worth it or not

loud that we left a day early even though we had prepaid (unbelievable noise from the hall, the bar in the hotel, the bars outside the hotel)

have a restaurant and small bar as part of hotel

the music from the sport bar on the bottom was loud till 3am

very noisy in the night ,cuz there is a bar and there are lots of cars running nonstop...

think it came from a close by bar with

parking max height 2mt

location is perfect and has underground parking. quiet hotel considering it is right downtown.

parking lot a little far from suites

wifi credentials had very short duration (probably less than 24hours) (+)wifi was provided but you had to ask for a new password every 24 hrs (-)wifi reception at the room (106) was the most unfortunate problem, unfortunately the staff could (-) their wifi is erratic in performance with a hopelessly complex and nonfunctional password system

parking on premises is a plus, being so close to the central plaza

clean. great location. parking

they had parking...

they have a very good and fast laundry service (per bag - overnight washed and ironed and affordable

so beautiful and comfortable, the staff was always willing to help and with good attitude, the spa was so good, room service very efficient and the restaurant was

is an issue from an all night bar at the front of the hotel

i especially loved the fires in the lobby that come on at night and the food and bar service were great

no laundry service

the restaurant served a lovely breakfast that was included in our stay and it was delicious

of room, landscaping of hotel interior, being able to access excellent food via hotel restaurant room service

even the gym had operable equipment

the spa at the hotel should be more affordable to hotel visitors

localization, breakfast, room size, silence, parking lot

breakfast was in a cafe across the square and was excellent

location great customer services clean and comfortable beds great breakfast friendly

the breakfast restaurant was a short walk across the square but not really a big deal for me

and staff the spa was awesome if you get a message ask for cecilia she was awesome total

breakfast provided at a restaurant across the square was not at the same standard as the hotel

delicious and rich breakfasts. recommend it even just for the breakfast. very comfy bed.

in the room expect for bathroom but that was not outdoors window - damp room - bad to moderate wifi - street vendors during

awful breakfast, just american or mexican no bread or toast, only eggs and beans

the receptionist was very kind, and the coffee and breakfast were delicious, good location.

the breakfast

boutique hotel like this, the staff

the restaurant is really good but is better to have the breakfast a la carte than including the breakfast

at breakfast we had a lot of difficulties to get the right breakfast

small gym for exercising

the gym isn't big but is the right size for the hotel - it has everything you need

parking, close to center, hot water....

wifi does not work in the room

pool was not pleasant, toilet was broken when we arrived and the wifi did not work in the

pool was not pleasant, toilet was broken when we arrived and the wifi did not work in the

great location very close to main plaza large room comfy bed very good onsite parking

position, big parking, amazing garden full of plants, big room, old colonial house

location. right in the heart of the city. safe, attended parking.

i needed a porter to open the parking door as it wasn't easy to spot.

desk staff to restaurant staff to the helpful staff members who opened the door to the private parking garage every time we needed to come or go - is outstanding

excellent enclosed parking

room service was very quick

, comfort , allowed early check in, which was much appreciated

hotel is very clean, beautiful courtyard, nice pool, rooms are very nice

the warm swim pool, the excellent wifi signal, the ever comfortable bed, the cleanness of the property, gardens,

very attentive staff, great atmosphere, good location. the pool is heated. i'll always go back.

checkin they tried to charge me extra for my 2 kids

there’s a creation that does light meals during the day and a lovely warm, small swimming pool