very nice pool area outside

bar took 17min to find a wine bottle opener to pour me a glass of wine

did not know there was a parking lot at the back, probable if a sign could be put at the front to direct guests for

i can't stress enough that there was not enough parking and renovations were also being done and the contractors were taking about 4-5parking spots

i was directed to get hot water from the fitness room, but it was just luke warm, not good for making tea

liked the pool and gym ice water and coffee availability was

the bar and grill were inexplicably closed on sunday evening

great location view and late check out

made a very unfavorable recommendation about where to have a few cocktails after the hotel bar closed

from the desk to the bar and kitchen staff

the gym is brand new and has everything you could need for a gym away from home

we could not invite the little cousins to the pool because it was only for register guess

staff was excellent! room clean, bed was very comfortable, has a nice little gym!

pool towels awful, sheets not soft, pillows lumpy, bathroom ugly, cobwebs over sink, terribly rough

the pool looked inviting but i didn't have swim wear

how clean it was, pool, free breakfast, free shuttle into downtown!!!!!!

we enjoyed an excellent breakfast every morning with choices from fluffy

also, the pool they had was supper small

my kids loved the pool

a bag breakfast was offered safely during the pandemic

didn’t eat breakfast.

pool and hot tub

the chairs should be closer to the pool & away from room

pool looked very nice

breakfast was very nice--liked having some eggs especially

the double room, pool was nice and clean which my daughter loved, breakfast was decent and plenty options, extra

great breakfast! friendly staff!

was supposed to be a breakfast to take, but i didn't see anything

breakfast was exceptional and the hotel was immaculate. loved the pool.

the pool was freezing and a little messy on the deck

wonderful breakfast. great to have fresh smoothies on breakfast bar!

capacity of breakfast area is too limited.

great breakfast

breakfast was great there was plenty of hot fresh options

breakfast,fine. beds are comfy. the views are awesome.

the bartender was kind to offer a glass of wine at the bar after last call for the night as we arrived

only thing that i would mention is the local rooftop bar a few doors down was very loud and the ear plugs provided by the hotel worked to cancel out

the bar and food area was not completed when we stayed

the bar is pricey but amazing

you must give matthew at the bar a chance to do pairings for you

my kids almost exploded waiting to get it

aspects of the property while also having the up to date systems like being able to order room service from the tv

i went there with my kids and husband to sleep since we were driving 8 hours and i kept waking up everytime people in

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we stayed there to take the kids all over the hotel to see so much vintage and historical items and art

everything especially the full breakfast.

enjoyed all the amenities. great breakfast and gym and outside sitting area.

the pool was too cold for an indoor pool.

everything is so clean. breakfast was great...

free breakfast

and smell the weed that the neighbors were smoking wafting into the room my kids had to sleep in

breakfast was good

different breakfast selections would be nice

great considering the plan to stop covid but my kids enjoy the yogurt

clean, comfy,good breakfast, overall very nice hotel

the drinks at the bar were top notch

of the young kids were running around like a bunch of hooligans but kids will be kids when there is no parental

room was nice, staff were friendly and we enjoyed the bar and food.

the pool was wonderful.

close to highway, pool, hot tub, and bar/restaurant

breakfast area is very nice and food is well prepared.

you have to leave the property to use a gold's gym pool down the road

take out breakfast had no hot sausage, egg and cheese or bacon egg and cheese muffin for breakfast, only

desk staff was great in providing info for restaurants, nearby attractions shuttle system was great , reliable, and cheerful

huge room, good breakfast and friendly staff

the gym facilities

breakfast was amazing

to contact shuttle from airport, rented a car, no soap in the room

location, continental breakfast until 10 am, indoor pool

free parking for 10days and shuttle service

husband always goes to the gym to work out, but our son is a bodybuilder which have won many tournaments and my husband said

breakfast was great

the pool was closed- it was the main reason i booked here- kids were upset but we lived

wonderful heated pool

didn't clean our bathroom floors it was bad; and also they didn't vacuum, they made beds with my kids stuff under it; try to charge my tablet every night and in the

to get to and a restaurant and bar in hotel

we had dinner at restaurant the bar tender was very friendly and food was excellent.

thought breakfast should have been encluded. commode in bathroom was too low.

had dinner and breakfast

room was right across from workers doing laundry and they yelled at each other for about 2 hours

hotel staff was nice, helpful indoor pool spacious nice rooms restaurant in hotel

kitchen and utensils

room was clean and it had a small kitchen.

love the little kitchen

location bar rooms everything was wonderful

hotel was one of the best that we have stayed in during our visits to roanoke, breakfast was good,pet fee was reasonable, staff was very friendly

breakfast was delicious too

comfy bed, good breakfast

the pool wasn't open yet lol, but all in all we had a good time

did not have breakfast

ll after breakfast was over)i loved the kitchen area and the bedding was awesome

no kitchen cleaner, no oil, salt. it is not convenient to use kitchen.

the size of the room and all the benefits of the full kitchen

the kitchen was clean and had everything we needed for our overnight stay

the small kitchen was convenient and well supplied

pool not open.

safe, clean and affordable. my kids loved the pool.

wifi service, sketchy location at night

very nice and clean pool to relax in

wifi was fast

pool was great

pool was closed for repairs

the breakfast had such a variety of choices and we all looked forward to coming back a few days later

the pool was very small

comfortable bed, beautiful and clean bathroom, good free breakfast, huge fitness room.

along with laundry facilities

the “fitness center” is just an empty room

“fitness center” unacceptable (tiny unventilated room with broken a/c and only 3 machines)

breakfast could've been better but not to bad to complain

adequate breakfast for being on the go

only thing was the pool was extra cold

pool was closed by 10pm which i think was ridiculous for a weekend

beautiful lobby with fire place and pool

indoor pool and hot tub

pool and workout room were both clean and fun

no breakfast because of covid 19, nut everything else was great

maybe change up the breakfast?

breakfast needs tlc

clean, quiet, good amenities and breakfast

pool was open and very well maintained

we got there the pool was broke and they had just filled it up, the water was ice cold

cleanliness, fire pit, friendliness, breakfast

breakfast was great. i should have ate more

there was a nice gym area and indoor pool as well

nice breakfast, everything was clean,good pool, wonderful stay

noisy, located in front of the laundry area. very busy poor lightning in the room.

breakfast and so comfy sleeping

laundry facilities were good

the gym room needed a vacuum and there wasn’t a remote control to watch tv while exercising…

the pool was great, my kids and i really enjoyed it

no pool

the pool and gym were out of order

best fitness center i have ever seen in a hotel. and i manage a gym so i'm hard to impress.

smart tv and hdmi hookup available, laundry facilities very clean, elevator clean, no bad smells, gym was nice and clean no smells john who works at the front desk was exceptional, extremely

a senior , i would like the parking area with brighter lites, especially back entrance

i liked that there was a pool, and the hotel was nice , the room was a good size.

very comfortable. friendly atmosphere. clean facility. good breakfast.

breakfast was great, cleanliness, cookies , comfortable, price

the pool wasn’t clean very cloudy

honestly, we have no complaints! maybe keep breakfast open until 9:30 am.

very clean, friendly desk clerk, and wonderful breakfast attendant.. and breakfast was awesome!

that front desk staff went above and beyond, the room was absolutely beautiful, and breakfast was very good

breakfast was good very clean hotel

the breakfast buffet was convenient, though fairly limited.

staff were friendly. rooms were clean. breakfast was good. i wish they had a waffle maker.

friendly front desk clerk, the room was clean, the beds were comfortable, the breakfast area was clean and well stocked and the staff very helpful

three very upset kids

then after arrival you discover that the pool, gym and all other amenities are also unavailable “due to covid”

was traveling with my service dogs yet still was charged pet fee, was then given a room that was disgusting: poo and pee stains on the carpet, dirty bed

room, pool, & rest of facility was extremely clean

good breakfast

the green dirty pool

breakfast was good. the staff was pleasant. the gym although small was okay.

knowledge of area, cleanliness of place, nice pool with towels, good breakfast, small fitness room available for

although it rained it was hot outdoor pool not very clean

breakfast was perfect and the staff was so gracious and helpful

water pressure in shower and the size of the pool towels

great breakfast! comfortable beds! quiet place! friendly people!

breakfast was great, attendant was on top of everything

breakfast was also included

small pool

was fantastic including the hot breakfast

staff was friendly, place was clean, breakfast was good

by herself: answering the phone, answering questions, checking people in, getting towels for the pool, answering the phone and doing an excellent job handling it all by herself

oh, they even have an indoor pool

pool was empty.

i really like that we can bring our fur baby with us and the pet fee isn't bad either

breakfast was excellent

pool had something in water that made you not wanna swim

good breakfast

and tile was dirt and sticky, room had a bad smell, the ac was not cooling the room enough, parking lot looks like nobody take care of clean it

liked the fact that had to reserve pool

the breakfast was amazing! i was not expecting it to be so good! kudos to the kitchen staff!

friendly staff, excellent breakfast pool was freezing so we couldn't use it

no large mirror in room. was in room beside pool and it was noisy.

the complimentary breakfast was a nice add on as well

the breakfast was great, and the location was great

clean, reasonably priced, breakfast provided and convenient.

breakfast was good and had everything you'd expect, and it was hot and plentiful

the breakfast was great!