the pool was nasty

the spa tub in the room

the spa tub in the suite did not work and water was not hot, luke warm

spa tub was filthy and water leaked from the shower shower ceiling was hanging and it walls was a

an outside pool

were able to do an early check in which was amazing since we had an overnight flight and didn’t get any

of bloomberg television - thank you finally, your laundry mat on site

for change to wash my clothes, which made things easier for me, and i did not have to go to the laundry mat

laundry room- very needed. thank you.

so many people trying to do laundry all at once

it was nice having a shuttle to the airport and also to walmart

breakfast

close airport and shuttle service

area was closed promptly at the end of breakfast, so could not enjoy relaxing with friends and family

faster shuttle service to airport and from airport

i thought all indoor pools were he at least heated a little bit this pool was so cold either the kids would not even playing it

kids at breakfast with out an

only issues was the continental breakfast. a little problem keeping i supplied. still ok.

friendly staff, good breakfast.

be great for kids and splashers

breakfast no turkey bacon or turkey sausage no bagels no scrambled eggs

i loved the breakfast and ms.trudy from front desk is very sweet and accommodating

location was perfect to airport shuttle sevice was on time and comfortable

shuttle driver was acting like he was a nascar driver

the complementary breakfast was not good. no variety.

we had put the bar lock on from the inside and management did not have a spare yale key to our room

room didn't have a couch & no pool

the pool was damaged therefore not in use

pool shut down

1 bar of soap to wash hands and take a shower

free breakfast, lol

airport shuttle

breakfast and friendly staff

the bar and grill

the shuttle begins at 4am, which is nice and convenient

i liked the breakfast.

the laundry facilities were inadequate. less choice of breakfast

gym not 24 hours

that the restaurant was only open for breakfast and no room service.

like the facility, the service, the breakfast, the staff, the location and those delicious hot cookies in the evening

could fill the box with rave reviews for the breakfast alone

a good selection for the breakfast menu.

breakfast was better than most hotels. fresh ground coffee was excellent

great hotel. convenient and comfortable. very helpful and friendly staff. lovely breakfast.

the staff were very nice. the room and were very comfortable. breakfast was awesome as well.

breakfast could be better.

extended pool hours

breakfast, recommend cooked fresh instead of microwave.

breakfast was good, hotel in a good spot

amazing staff amazing breakfast amazing lady who served it

i loved everything the location and the breakfast was really good

the breakfast was good

clean convient and good food at breakfast

it's close by the hwy,south lake mall and many restaurants. and also breakfast.

did an excellent job cleaning my room everyday; spectacular job--specifically the lady in laundry

staff was amazing, the breakfast and kickback were both good

surprise expensive pet fee … how does booking not know that in advance and inform ppl

my kids said that it was definitely a 5 star hotel and said they can't wait to come back

the pool wasn't that clean the next few days and they ran out of towels in the pool room.

elevator was very slow and because there were a lot of kids, they were hitting all the buttons so the elevator would stop on every floor

breakfast was great service was good staff very friendly ! everything was perfect

room was excellent, breakfast was enjoyable.

the pool was closed, falsely advertised on booking

pool wasn't opened yet which was very disappointing, they sai that it failed inspection

some of the breakfast machines didn't work every day

close to airport and they have shuttle

chose the hotel because i specifically wanted a gym and breakfast

iendly nonetheless) and dated gym equipment

convenient location good wifi room good and clean

wifi

my room was on top of the laundry room, and the whole room was shaking.

closed the breakfast area. was hungry. i had to walk three mile to the store.

have the shuttle for transportation. could used because coronvivus.

very close to airport and the shuttle comes to pick up.

shuttle to and fro airports was not consistent with the every 15minutes sign at d airport needs

laundry was working and nothing put in place to accommodate the customers and the breakfast was the

free shuttle to airport, gym, pool and laundry room available. parking included.

or laundry room or gym

breakfast was great.

i had breakfast the morning i was leaving

in on an international flight and was told to go to a certain place and call our hotel for the shuttle

shuttle was available to and from the air

room service and the staff were friendly

there's also a shuttle that comes every 30 minutes

no swimming pool

unfortunately i didn't get to have breakfast slept later than i wanted

pool closed all summer.

friendly staff, ok breajfast. room was good, pool was clean.

swimming pool empty

no pool

is significant building in the restaurant/ bar area which impacts on the comfort and makes it rather unwelcoming

the lobby is well decorated and the bar was closing like in 5 minutes but the lady heard us say we wanted to order something and she

love the service i received when my granddaughter left her gymnastics leo for competition, i called, and i received a quick response from the front desk

service at the bar was great

the airport shuttle and reception teams gave excellent service.

the breakfast space was very large and spacious

the gym was also good

no microwave in the room and it is only one microwave near the kitchen for every guest to share, absolutely unsanitary

i like that there was a little kitchen and living room

no laundry

were very friendly and helpful and i was so happy that they had a shuttle service to the airport

the continental breakfast was good.

breakfast finished at 9am. it should stay till 11am at least.

no gym access

breakfast was meager at best.

i called 2 times to insure that the pool was open for our kids to swim and both times was told yes then once again upon arrival it was a different story and

hotel shuttle was right on time to get us to the airport for our early morning flight

was a party i guess going on so it was blocking the pool access

laundry room ,the washers needs to be replaced, they did not get my clothes cleaned

the staff, bar and the food were fantastic

if you have kids do not go

the the shuttle driver was super friendly too

airport shuttle came soon. the room and bed are clean and comfortable.

work, mattress slid every time someone moved,roaches in bath tub 2nd night, people above us had kids that were

i didn’t like how many kids i seen running around but

convenient to the airport. clean. friendly staff. bar and restaurant onsite. valet parking.

quick shuttle

a family had kids at the pool and a kid threw up

somebody went into my room while my kids where sleep and i was at breakfast and stole my purse

really enjoyed the food and pool!!!!

the free shuttle + staff was awesome aswell great place to stay close to the airport and cheap

prime location by the airport with shuttle service. great prices.

a perfect place to stay for a layover in atlanta - free shuttle service every 1/2 hour

close to the airport. shuttle to airport, breakfast, very comfortable bed!

nice breakfast friendly helpful staff.

from check in , who is a rock star, to the gym and buffet

it has a bar, indoor pool, and gym

paying for parking and paying for wifi

tried calling for room service and was told they were out of everything but two items

room service

the pool was being cleaned, and i had to checkout before the pool was ready.

that the pool was closed

the hotel staff and shuttle drivers were fantastic.

nice lobby and pool areas

bar and restaurant

room service kept requesting extra towels never received them

have only 2 gripes about my stay at this ramada plaza and it was the fact that the indoor pool and the computer room were both closed

no room service

friendliness, location, breakfast, pool

amenities like the pool and computer room were not opened and there was no breakfast service

not having hot breakfast

breakfast was very good. i was very surprised

convenient, with breakfast included

cleanliness and breakfast

the desk agent helped with my request for a late check out

great bar area and a lot of area in the main lobby.

that the pool wasn t open :

was horrible along with room service food ordering

too many kids in the gym.

the next day we called down for room service and the ext didn t work

shuttle driver was very attentive and polite!

so i went to my car and used what i had to do so, so that the kids can take baths and of course the toilet was half washed so i had to clean that too

put you need to add kids meal for reasonable price

clean and comfortable. shuttle always on time

having to wait for the shuttle for about 45 min

everything was amazing. maybe some improvements to the gym.

clean rooms, comfortable bed, great gym equipment, close the airport, ev charging stations

food and drinks at the bar were good as well

great lounge and bar with good drinks

gym

look and feel of the lobby and bar/restaurant was modern and comfortable

poor room service; the housekeeper came while we getting ready and stated that he will be back with

there s no room service or complimentary breakfast

no room service quite difficult to get to from international arrivals.

no food no bar do to the virus.

didn't have no breakfast they said because of covid-19 but i see it as an excuse not to provide that service

on the negative- no breakfast as advertised

still trying to use civic 19 for a excuse to not serve complimentary breakfast

i did not eat breakfast there. the staff was pretty cool

location was perfect didn't eat breakfast

i emailed the hotel two times to ask if they had an airport shuttle but i got no response

7/24 hours gym

, restaurant and bar located on property, valet

train shuttle, next to aitport

it beats waiting for a hotel shuttle especially since we arrived after 9 p

stay, very close to restaurants, able to park the large penske rental truck

we didn’t eat breakfast, but there were plenty of places around to eat from

the staff the location the breakfast

great location, decent fitness room

check in was easy fast and friendly. they had a light but wonderful breakfast complementary.

shuttle service

breakfast had a variety of hot and cold options that also changed daily

not convenient for international terminal - no direct shuttle

convenient atl airport hotel ever --it has its own atl skytrain stop, no shuttle needed

rated breakfast excellent, although it was missing the waffle machine, breakfast was served from 0630 to

indoor jacuzzi pool was so relaxing

shuttle was late on the last pick up for the evening but eventually arrived

were no vending machines and you had to go to the front desk for snacks/ drinks or order room service which was very highly priced $3 for a can coke

gym was sorry

the heated pool was my favorite part, and the on-site restaurant was incredible

options, & they even had gummy bears, gummy worms, and reece’s pieces out every morning and my kids loved that

i didn’t eat breakfast

location to airport. very comfortable bed and good breakfast

used a lot of plastic during breakfast with disposable plates and glasses and that did not sit well with me

clean bedroom and shower, breakfast great, awesome gym facility, comfortable reception area and great breakfast

cleanliness, breakfast, location near airport with shuttle, kind and helpful staff.

they were clean, the lobby was nice and the pool area was so pretty.

the pool area was clean and the gym was

they have breakfast , it was clean , the pool was open , and the staff was kind

pool not open

closeness to the airport and free shuttles were a big plus

were very accommodating as i needed a very early check in because my flight landed at 8:30am

breakfast at all times, staff service and laundry room availability.

convenient it was to the airport and they allowed early check in

even the bar and grill staff

nice hotel, close to the airport, super friendly staff, shuttle service, free parking, gym, good rooms, very good shower and everything is clean

thank you for the free parking and the shuttle to the airport

has pool and gym, breakfast included the price

the pool looked really nice but we didn't take a dip

they offer a delicious free breakfast with many options and a free shuttle to and from the airport

excellent and timely shuttle service to airport

the room was reasonably clean and spacious, the bedding was comfortable, and the wifi worked well

extend the shuttle past 9 pm, most flights come in after this time.

wine i selected for room service wasn't

the wifi was slow and struggled with some surfing and streaming

too early for the breakfast so can't come in on that but everything else was nice and clean the pool area was very pretty and it's nice to have gated parking also which is a plus

they provided complimentary hot breakfast and unbelievably, a complimentary dinner service along with drinks

great location. the breakfast and evening reception was great. the kids loved the pool.

clean, well run, reasonable price, breakfast, shuttle to near-by airport. what’s not to love?

several things are closed (pool, gym, half the parking lot

nice rooms, gym and pool area

it has a very convenient airport shuttle and is less than 10 minutes from the airport

the food and the staff in the sports bar was wonderful

there is no room service

i love the gym and sitting at the pool.

i had to go down with my pajama clad children to retrieve the sheets to finally get my kids in bed

the pool wasn t accessible due to reconstruction, so our grand kids were disappointed.

room service even at 6am was accommodating and cheery

didn't really like the fact that the room service stopped running and didn't start again until the next

shuttle bus to the airport. cleaness of the room.

they have an indoor pool (would have been nice to have a jacuzzi/spa tub there)

clean loved the design of it very beautiful my children loved wished the pool was bigger

they helped me get an early check in and a great room

also with are stay we had a complimentary drink each at the bar

only issue was the staff at breakfast

everything the room was clean the staff was friendly and i loved the pool

slight wait for bar to get a bottle of soda for mix a drink

close to my venue and the gym

i wanted to request late check out but no phone

the location, gym and the bed was comfortable that's about it.

laundry room was helpful on this trip

they had a laundry facility

laundry room machine (dryer)didn't work and people clothes in machine and leave them and u got wait

the laundry was always out of order

laundry room and elevator was out of order

the pool was closed

it came equipped with a full kitchen and fireplace

nice breakfast and swimming pool

the pool never was open when we were told specific times

like the 2 bedroom guest suite with their own bathrooms and full kitchen

breakfast was was great with a number of great choices

we enjoyed the pool and the bed was fluffy we didn't want to get out of bed.

public facility wasnt able (gym, pool, community office) due to covid

the kids loved the pool area. the staff was very friendly.

everything!! except the dryers in the laundry room were not functioning.

everything. everything was out of order. no service desk, no gym, and the internet sucks.

ladies that both served breakfast was really nice

breakfast food area very nice and well stocked but not good

the breakfast was always prepared nicely and area kept clean

everyone from airport shuttle to front desk to breakfast area to housekeeping were so nice and accommodating

we used the hotel shuttle and were able to catch it quickly

airport shuttle. would have appreciated that service.

issue with shuttle availavilty

to airport, shuttle service

room was nice & very comfortable but while the location is near the airport north with free shuttle access it was not in walking distance to the restaurants

breakfast was amazing

great shuttle driver, on time and very helpful.

that their airport shuttle stop working at 2 a m and i had to take a taxi to hotel.

hotel shuttle no longer picks up passengers from the international terminal

the woman in charge of breakfast was extremely rude, and not just to me.

the pool was nice and our kids enjoyed the pool.

and both days they said they were short staffed but would give me the linen to do it myself (pool towels) they gave me 6 hard pool towels

kitchen not fully equipped - no burner stove or pans available when we checked in (kitchen was the

pool was freezing

the pool was perfectly placed and sized for the kids and myself

pool and gym open, must make reservation to use

jourdan at the front desk, emily in housekeeping, and veronica in the kitchen were great

she also okayed a late check out on the sunday i checked out

location to the interstate was great. the gym was clean.

breakfast missed because of time location sketchy for comfort. felt unsafe

even the kids slept in

the staff and laundry is complementary.

friendly staff, shuttle, clean lobby and room, comfortable bed, free breakfast

it's nice to have a gym, the gym is small and has limited equipment

free breakfast and complimentary laundry

kitchenette sink was clogged, microwave dirty, and dishwasher leaked dirty water all over floor

the hot breakfast was really good. the gym was nice. my room was clean & it was

the kitchen was not completely stocked with utensils

the one bedroom suite is very spacious and the kitchen was also spacious

the breakfast could be more hotter

the bar was very comfortable and convenient

a pool when i got there to check in they let me know it wasn t even open at the time having kids with you on vacation we where hoping the pool was open but overall the stay was good & the

staff was pleasant and fitness center was open

was ok except no cleaning of my room was done i had kids so i was expecting them to come and clean up

the clerk was very good, and the airport shuttle helped greatly.

clean & close to airport with free shuttle.

free breakfast, free parking, and free airport shuttle were great amenities

to many kids hanging out

chose hotel with swimming pool and pool was closed. very disappointed kids

hot breakfast is back, yay, and the eggs are not runny

just i said about transport (shuttle)

they cleaned the room and breakfast was great

pool

the indoor pool

want my refund called the hotel to check-in that night but was told hotel shuttle was not available for airport pick up & that i should take an uber which i refused since i

pretty sure the kitchen had roaches

has roaches no room service. front desk person was asleep when entered

jacuzzi did not work, the amount of people loitering, smoking pot, the swimming pool was not

false advertising no pool avail said it was broke and more

place is roach infested, drug addicts reside on property and the pool has black sludge in it

impeccable customer service. bar ad grill...dee-licioussss! thank you.

shuttle

i love the bar downstairs, the room very spacious and comfortable

there is a small bar in the lobby and the bartender had conversations with everyone that spoke to her

the shuttle driver was awesome

the location could of been much better. also, the pool was not open.

that the pool wasnt working

great breakfast, clean room, hot water,friendly check in/ out

the pool wasn’t open

didn't get a chance to have breakfast, woke up late. location was ok

would have given a 10 but the building was under construction and we had no access to the pool.

there was s a coffee bar inside the lobby and a restaurant inside the hotel, but for the price paid i would have at

an indoor swimming pool would be ideal as well and for the cost at least breakfast should be included

wish the restaurant and bar area was open but due to covid i wasn’t but that’s okay still had a million other nice food

pool appeared a bit cloudy