we also loved the breakfast

stylish bar and room

when we went down to the bar 4 minutes before close and they insisted that it was not a problem to still order food

bit weird at first to have no reception and no key card but the guy working at the bar was so helpfull and so busy but still took his time to chat this man deserves a raise

great location, our room with bulk beds was just right for us with kids. bathroom is spacious.

i enjoyed the breakfast and the pool and sauna downstairs

they also facilitated an early check in which fitted in with our arrival time

the spa/pools are not for kids below 16, which personally was upsetting for our family.

and closing hours of gym and spa

nice bar and restaurant

excellent and helpful staff. great breakfast.

great buffet breakfast

t even staying there) set up transport to the cruise terminal for our group of 6, including 2 kids who needed car seats

tony at the bar was energetic and positive

location and good breakfast

hotel was great, stylish, comfortable, astonishingly good value for money, with great gym and spa facilities

the hotel restaurant and bar was a really relaxing environment and the staff again were wonderful

ambiance, great views, grand staircase, spa and huge fitness center

the lobby has an atm and a snack bar that works 24/7 really practical and helpful

the breakfast was amazing

very nice to have laundry there

breakfast could of done with a bit more variety, no croissants or pastries, but this wouldn’t put

the kids enjoyed the steps to the loft and the play area

there is a ping pong table, piano and other things to keep kids entertained

had four in our family with two kids who were 9 and 12

in-house restaurant serves nice food, but with the bar , it is very noisy, which is not ideal for meals

wifi is stable and fast enough

issue i had was that the additional cost of 75 to use the spa facilities is not shown and was a

no laundry collection

it was great the location, breakfast and parking.

only that you check in at 2 pm, no early check in

arrived earlier than expected and they easily accommodated an early check in

and extremely helpful booking taxis, giving directions, storing my luggage, and accommodating my early check in request

before check in, the hotel accommodated our request for an early check in

have liked an early check in asked it wasn’t possible (extremely tired after flying all night

no room service due to the pandemic

didn't get chance to use the pool and spa facilities as we used the days to explore iceland and they're not open during typical

room, nice bar area

fitness center could use some attention between broken equipment and lack of towels and empty water

free bus pass to get in to reykjavik and surrounding areas free wifi and free parking

they accommodated us with early check in

first thing in the morning, they were all super accommodating and friendly and i was able to do early check in

the bar area downstairs is lovely also and free parking was a great bonus

the breakfast for a light eater was expensive. the “gym” was very modest, ahem.

we didn't spend much time in the bar area and didn't have the breakfast but we did access the free tea available which was really

great location, nice room, nice breakfast

breakfast great, and the staff were fantastic from the very start up to checking out

fact that housekeeping is upon request and there was only one bar of soap to use for shower and washing hands

excellent location and friendly staff. nice bar and reasonably priced.

the bar and game area at first floor is worth a visit if you don t have night plans

there was no bar area and only 1 sofa in reception. to be honest though we didn't miss it.

hotel was clean, bed was comfortable and the bar food was pretty good

no bar or evening meal facilities

it was nice to have a bar in the hotel too, although drink prices were in line with the rest of the city

bar area was closed off, not that we would have used it much or at all but no one told us that it

the indoor and outdoor spa is amazing

the location, far enough not to hear all the noise from the night clubs and bar but close enough to walk everywhere

the rooms are comfy and clean, the dining and bar is high quality, and the hotel staff was wonderful; especially pedro and katrina who were

happy hour 3-6 is fab too, they deliver your drinks to the small outdoor heated pool

everything. breakfast room service

rooms were clean, beds were comfortable and the staff were excellent with accommodating our early check in and making recommendations

there is a kids corner in the breakfast hall overall this price-quality relation is a good deal for reykjavic

ordered fish and chips and chicken, we specifically loved the

room service trays were collected from the room many hours after house keeping was called

the gym is small but well equipped

sure if the sheets and towels are properly sanitized as i saw they were just line drying in the laundry room

the receptionist was so helpful in guiding into difference places in the city, including laundry shop as the hotel does not provide laundry service

is no early check in or late check out

staff ensure that the place is super clean every day including the kitchen which is well equipped

close to bus station and sea side. and you can use kitchen to cook here.

had a spa & sauna, + breakfast included!

the buffet breakfast was delicious with lots of options to please everyone

the location, breakfast and the bed was heavenly

there is no mini bar either

the reception staff were super helpful and the gym and hot tub is a nice perk - though the hot tub area definitely needs some more lighting

the room was everything i needed, and it was so nice having the restaurant and bar there

buzzing bar & restaurant - packed, fun, great staff good location to walk in to town

and perfect for a family of 5 with lots of space for all our belongings and to sit and chill have breakfast

and every single staff member we encountered - from the front desk, to the bar to the breakfast were just the best

no room service. specially if we require plates & spoons that were not available.

great lounge areas and the bar was very cool

the bar isn't open every night

hotel was fancy, really liked the bar area and tea/ coffee area

staff, excellent breakfast, unfortunately the restaurant and bar were closed due to covid

the vibe in the lounge and bar are excellent

he offered us breakfast as we waited for our room to be prepared because our flight got in so early it was long

breakfast included was fine

super clean and felt like home. the breakfast was amazing.

wifi brilliant and tv had english channels like itv

they were very accommodating of my late check out request and i was able to walk to the main bus terminal in about 15 minutes to catch

staff were great, breakfast was excellent.

light and popular bar across street, both not hotels fault just part of experience in large city

it can be a bit noisy due to a bar nearby, but not a big deal.

best locals pub was the icelandic bar and the best meat soup was at the loki

great location and tasty breakfast.

the restaurant/breakfast buffet is also fantastic

very comfortable bed with lovely bed linen. fabulous breakfast

i think the gym could have used a pull up bar / dip bar.

the cleanest and most central hotel i have ever stayed in- gym was very good for a small

the only negative was that the gym needed some aircon.

paying extra for gym is also not ideal

staff offered free late check out after complaining because ‘it happens all the time’ not recommended to stay at

location in city center, view from room, lobby, bar and restaurant. breakfast is very good.

great full breakfast

it would have been nicer with a more atmospheric bar area

the hotel also had a nice spa area with hot tub and steam showers

excellent bar tender. he can mak exceptional cocktails

the facilities are good - i used the gym and the spa is good

staff had to manage the front desk and bar

spa is a disaster, shower in the room also

has a good location, but they don t have room service

lovely young woman on reception allowed us a late check out when told my husband was unwell

the spa is awesome

the spa is a great place to relax after a day of touring the city

location,sea view, spa rooftop bar

problem with hot water was flagged in advance and a solution with showering at a swimming pool was found

there is a hot tub and cold plunge pool available for use and ample free parking

spa included a hot tub outdoors and two types of saunas

amazing views, free parking, lovely staff, great food and a short drive to the centre!

having on-site parking was much appreciated

wifi not great

we had to go out every evening for dinner, or order room service which was very limited and often not very hot, as they ordered it from elsewhere

dining room and bar were not available and we did not know this in advance

great rooms, wifi, staff, location and general feel.

superb location. clean and comfortable. spa pool great after a busy day.

the spa was amazing veronica is simply the best amazing treatments the best i've had

very comfortable room. great room service. walking distance to everything. good breakfast.

great location. restaurant & day spa onsite, room service available. comfortable beds.

we liked the ability to use spa and gym facilities in the hotel borg next door

the spa was at the sister hotel but it was only a 20 second walk down the road.

bar undergoing renovations meaning complimentary drinks were put on which was really great and we

early check in after an early flight location - great downtown near to harbour and attractions

there was a bar open until 11pm which was nice to relax in after a busy day out

hadn’t noticed there was no room service because of the renovations so that was disappointing

gym was clean and of very good quality especially for a hotel

spa was wonderful - would recommend having a treatment

staff were very accomodating, even allowed early check in, has valet service

great location, lovely spa and good service

roof top bar was very disappointing

and service were incredible quality, breakfast was amazing - fabulous oatmeal - equipped and new gym, brilliant location

the bar for an afternoon or pre-dinner drink a magnificent

we got the buffet breakfast added to our whole stay, they have huge selections however they don't change what they

) at the front desk were extremely helpful and accommodating, anthony and kolbra at the bar were friendly and entertaining

great breakfast, comfortable beds, a simple but usable gym and great bar

it’s nice to stay and good breakfast.

we turned in some laundry and they made sure we got it back the same day

hotel bar staff was congenial and helpful

the central location, the breakfast and it was very clean.

nice hotel and lively a little bar area on the ground floor

breakfast was great! good variety and plenty on offer.

get the breakfast

kids really love the bunk bed in the room

the room had good soundproofing and the kids liked the high queen sized bunk bed

great breakfast

lobby and bar were really cool and the hotel was really just s short walk to everything in the city center

bar stopped service too early… i think like before 10 pm

also post the age of the pool/hot tub if kids are not allowed

bar is fun, breakfast has a wide variety of hot and cold options, coffee, tea and juices, and is tasty

location of laundry, no elevator to upper floors would have preferred a shuttle service

the spa was amazing, very nice even without getting any treatments, chill vibe, the hot tubs were very

would highly recommend a family trip to the local public swimming pool: outside, lit & heated, water slides, geothermic water & heating, hot tubs and a kids pool at

fantastic place to take kids

the restaurant and bar were great and the food was outstanding

although we did enjoying having the hot pool, it was a bit dirty.

there are even fish to watch in the breakfast area

excellent staff. lovely cosy hotel. pool table was great. thank you .

free toys for kids and hot tub

hotel, lovely helpful staff, breakfast was great

breakfast standard but was enough and saves you money

i don't know what the other rooms are like, but they set up two temporary single beds, which my kids slept on

it was very clean and confortable. they had a playground for the kids.

wifi wasn't the strongest, so we used our tablet from our car as a wifi hotspot in the room

room was amazing and had everything in kitchen, the plates, cups, cutlery and more

wifi is a good bonus for planning and getting info re covid etc

e negatives) the staff super friendly and helpful

included breakfast was amazing

we were there with the 3 kids and we loved it so much

breakfast buffet offered many choices including eggs, bacon, smoked salmon, cereals, fresh fruit,

i had wonderful breakfast and dinner

the cooking is superb for dinner and breakfast