bathroom door wouldn t shut! pool had too much chlorine chemicals were out of balance.

great view. spacious room. very comfortable. most helpful bar staff

liked the pool area.the room and beds.the bar was nice to.also the cookies.

the tiki bar is never busy but 12$ for a drink is ridiculous when you can go over the the reef house brew

the bar area was nice

the on-site restaurant and bar are nice; i especially enjoyed having a drink on the rooftop

in addition the rooftop bar on floor 5 is truly excellent with its glass windows, panoramic views, comfortable

and bar close too early

downtown, beauty of the redone building, upstairs bar and deck, bathroom, staff, mattress, onsite resturant, parking lot across from the

we enjoyed the sauna and the excellent gym

the hot and cold water had been switched so one of the kids got hurt before we found out about it because they tried to use the bathroom

desk manager has no customer service skills at all yelling crusing threatening guest her and her kids where going to jump a young pregnant girl bc she told the front desk manager she was

the bar was closed permanently and its in a bad neighborhood

the main ten w man got mad because the toilet was plunged and start cursing a lot while my kids are in the room

eat the breakfast, work-out in the nice gym they have oh they even have a pool with a hottub

breakfast -not worth having, little selection, nothing hot, quality of baked goods was poor

and in the evening we wanted to play some games and order a pizza so we asked if we could use the breakfast area and said that we would clean up after ourselves

the breakfast choices were limited.

didn't have a chance, to get breakfast. bed was ok

breakfast--totally minimal

small indoor pool and workout room available

bathroom tub & showers in the non handicap rooms really need to have a grab bar to get in and out of the tub

location was perfect for our needs. breakfast was good with ample amounts available.

i liked everything about this place. the free breakfast was super delicious as well.

no, pool

no tv access in fitness room, but will be installed in future.

think i went at the wrong time cause it was loud, a lot of bumping and kids were loud.

the pool was hard to find but it was nice to swim in once we got there

very limited and the coffee provided wasn't exactly generous

was the most comfortable that i've ever slept in the tv was a 50in flat screen which was nice the pool and a hot tub excellent very clean we loved our

indoor pool.

exceptionally clean rooms. staff were immediately at your service. very good breakfast.

no pool. but, oh well! what can ya do?!

not having an option to take breakfast to the room.

breakfast is really good

pool and i liked the two tvs in the room the beds was comfortable beautiful bathroom and i love how

have to schedule to use the pool, but for this reason it’s better, probably change the 45 min to an hour

the pool was a little small

had to wait for someone to come to the front desk. breakfast area was out of white milk.

hotel management, the breakfast in the morning and the property cleanliness

the pool and spa were well maintained

we enjoyed the large pool and hot tub and a nice warm breakfast in the morning

equipped gym - not just the usual treadmil, but also weights, fitness tower and excercise balls

the breakfast and the hot tub and the gym

good breakfast and super nice room with big bed and whirlpool.

the bar was nice, but was expensive

the breakfast bar could use a little more attention on the fill ups of the hot food.

the view of the lake location the kids enjoyed the pool

floor of the bathtub was slippery and the bar one could hold while in the shower should have been on the wall at the side of the tub not at

the gym and pool and breakfast

there's 2 separate bars and a cafe

the ballroom itself was a very nice venue with its own bar and high ceilings and plenty of room for an event

the gym was great as well

we arrived late , after restaurant /bar was closed and he gave us options for ordering food for delivery

we loved the bar and the café as well

great buffet breakfast and large room with enough space for 4 people.

breakfast was good... and rooms where great

it was nice having the kitchen and not having to go out to eat during the snow storm

everything except the breakfast. family friendly free laundry the suits are great for families

the hotel was full, very busy, chaotic and noisy at breakfast but the evening was quiet.

breakfast was over at 10 on the dot. not 10:01. i love the rooms.

the breakfast options were great! probably the best hotel breaskfast that i've ever had.

the free breakfast was delicious an the hallways still had that new scent smell.

room was spacious and liked the kitchen space.

pool was closed due to maintenance

cardio equipment in the fitness center was of good quality although they were missing some hand weights my husband wanted

major, there were no expectations for coffee or breakfast since there was a kitchenette in the room

very clean. kitchenette?s very nice feature.

great location - nice rooms. liked the kitchen, although we didn't use it.

the fitness center was clean and adequate

breakfast was quite a spread. delicious! location was perfect! room design was awesome!

they also serve the best inclusive hot breakfast we have encountered in our travels

was a little bummed the hot tub was under construction but the pool was available and wasn't cold

it was clean and had a pool

comfortable, clean rooms and friendly staff; good breakfast; pool & hot tub

we checked in there were a lot of high school age kids there checking in also , i assume there was a soccer tournament around the area

we were impressed with the hotel and staff. the breakfast was a plus.

clean and quiet property. the pool was perfect temperature and very clean.

were in kenosha for the amc home coming and there was enough room in the parking lot for us to park

the breakfast

pool is nice and clean

the pool was very cold.

breakfast setup

the breakfast and staff and pool

breakfast that is included in the stay has more options than any other hotel that i've stayed at

, a bar and pool table

the breakfast provided was delicious and satisfying, offering a great variety of options

comfortable beds pool was nice and built in bar.

staff was very nice and great customer service. breakfast had plenty of options to choose from.

great atmosphere free drink with stay beautiful pool and hottub area

cause cheaper than 2 queens and we had a kitchen

more breakfast items for breakfast

breakfast was amazing, best hotel breakfast i've ever had

great property on the outskirts of milwaukee good facilities and the kids found the gym the best on the trip so far nice and clean and rather

trash can in kitchen needs to be bigger.

clean perfectly located hotel. great shuttle to airport

breakfast was pretty good to be a pack n pick grab bag

very nice pool area if you have younger kids

friendly staff, very clean, and wonderful hot breakfast.

breakfast clean comfortable room and beds

it really scared my kids and my wife

plus the fitness room and pool were nice too

brought our grandkids. loved the pool!

better than average breakfast, fantastic stay

cleanliness and snappy check in. great breakfast.

location good. beds super comfortable. breakfast was good. jacuzzi was nice when working.

very nice inside, fantastic pool, breakfast area, and gym

staff, nice pool area (the kids loved it), nice breakfast, the beds were comfortable, spacious

location & pool area

shuttle was free, & was right there late at nite when my flight came in

very clean and friendly staff nice shuttle driver also

i didn’t want to pay for the kids who don’t eat much

shuttle was not very timely given the notice i had given for late arrival, and needing multiple

so appreciated the airport shuttle service available

fitness center is well equipped

very clean friendly workers, great pool & hot tub

the breakfast was exceptional and a nice variety to choose from.

should have free breakfast

early check in

pool and balcony

early check in

with 3 swim towels for a 2 night stay with no pool

laundry room without machine that gives quarters and the front desk will not give change, as it is

housekeepers laundry people and the people at the front desk.

check in women were great, they allowed early check in,

the pool and whirlpool was great! staff assistance for glitz with reservation was great!

get to breakfast early though cause food was not replenished for the remainder of the breakfast time

husband and i are not from the area had a friend with 3 kids that wanted to visit with us while there and maybe swim for awhile our first night there and

breakfast was really good

many kids in the jacuzzi breakfast was not served my second morning my room was beautiful but slightly

staff and the breakfast selections were excellent

surprised of the level of professionalism and customer focus from staff, to menu to bar service

the airport shuttle was nice to have

we had some funny conversations just sitting at the bar chatting with them

minor mix up w/ shuttle to airport but it all worked out

convenient to the airport with free 24-hour shuttle. helpful staff. clean rooms.

breakfast, my beds, and my shower at the rnd of every night.

breakfast had a little bit of everything

free breakfast great customer service

the continental breakfast has been replaced with limited sack breakfasts, and there is no pool/hot tub

great spot. great breakfast. very friendly staff.

pool area was like an atrium and awesome

breakfast was slim pickings

also they didn't offer room service at all

second time, august 9th, the breakfast was not good

pool temperature was perfect

parking, pool and fitness center.

the pool was fun

the hotel was very clean and room service was quick

the gym was nice

easy, hasstle free airport shuttle

nice indoor pool and hot tub .

everything was great to me the kids loved it too!

kids running around and jumping could be challenging if you wanted to rest.

the kids running around in the hallway.

staff at the bar were not very friendly and very inattentive.

location to airport & shuttle service

clean, friendly, shuttle to airport

friendly people, great bar and very comfortable room

shuttle driver gentleman was very nice.

bed was very comfortable, pool and hot tub was open (you just need to schedule a time to go) grab and go breakfast options

in the lobby, breakfast area and the hotel seemed very clean throughout, as well as the pool area

the shuttle to amd from the airport was very convenient

everyone's eyes are still red & swollen from it - we weren't in it very long because of it & the kids really wanted to

shuttle bus service and breakfast.

location, refrig and microwave, pool and hot tub.

breakfast are was well maintained

not a big deal but pool and hot tub close at 9. i think 9:30/10 would be better.

the breakfast was really good. lots of options. the pool area was nice.

shuttle driver shane offered to drive me to a restaurant since there was none on property

clean and comfortable beds, relaxing bar with slot machines, good location.

it was easy to take the shuttle to and from the airport.

thing and fact was free shuttle to airport

friendly staff, spacious rooms, clean hotel, great pool!

pool was warm and open until 11p

on the bus line, not far from the airport/shuttle, pool-but you have to ask the front desk to let you in, laundry-washer/dryer, vending

shuttle was late causing us to wait for 45 minutes in 20 degree weather

the airport well before midnight just after we arrived to ask the staff to pick us up with the shuttle bus

i liked the proximity to the airport and the option of airport shuttle.

we called the day before to make sure we had a shuttle to the airport

complimentary bottled water close to gaming parlors comfortable clean breakfast.

welcoming atmosphere and hotel staff. the breakfast provided was adequate.

was a bar across the street from our room (202)that got a little noisy

coffee bar in the lobby was closed as it was sunday

wishing for a higher thread count in the sheets) was great - decor, very clean, great staff, free breakfast, quite, convenient

the room service was mediocre for the high prices charged for it

atmosphere was great, spacious rooms, loved the decor, great bar and lounge area

would have enjoyed the ability to at least order a drink via room service, but all that is out of their control

with 2 adults and 2 kids, we weren't cramped into the space

the mini bar and snacks in the room were really nice, too

food was fabulous and rooftop bar excellent!

bar staff was kind of rude

bar and restaurant is also very good with well trained servers and bartenders

boyfriend and i stayed in the king suite and loved the spa tub

the room was nice especially with the spa tub that allowed my wife to unwind and relax.

the staff in the bar were really great as was the restaurant and the food was amazing

hotel restaurant and bar was exceptional

they had an amazing gym!!! great bar too.

the bar and bartender were equally amazing

didn’t like that the bar was open and the restaurant was closed i had a very hard time trying to find a place to eat

the breakfast food could have been better.

we used the mini gym and whirlpool downstairs, very refreshing

the staff was very helpful and the complimentary happy hour and breakfast were a nice bonus

great continental breakfast variety. kitchen staff very friendly. room was a great size.

well equipped kitchen with cleaning supplies

the rooms and gym were very clean in every aspect when we arrived

good gym and swimming pool facilities

is perfect just off the historic 3rd ward full of plenty of options for dining , shopping and bars

full workout facility and pool

nice little pool fitness room

basement gym was destroyed in the august flood and hadn't been reconstructed yet

the shared kitchen and lounge areas were an extra bonus, and would be especially fun for a group booking the

gym is small and under equipped

a little rowdy/loud outside at bar time

needed to print some things out, and i didn't see a business station, or gym set up

though access to nearby

the staff was great and the food at the bar was very good

00 parking fee, and that breakfast was not included, nor was wifi

we arrived at check-in with a request of late check out due to having an online interview the following day (it had not been part of the

and front desk doesnt mention that you can go to gold's gym and

very good room service and food delivered all hours of the day

the pool was wonderful for the teen agers

the view from the pool

my kids loving swimming at the pool on the top floor of the hotel- very unique experience

we enjoyed the complimentary champagne upon registration and the pool on the 23rd floor

room was really spacious with a really good kitchen area

the staff was amazing &?very helpful! great room & very good breakfast!

height of the ceiling made the room feel extremely spacious. full kitchen was and added bonus.

location, free access to gold's gym, river walk and friendly people!

the room was large and included a small kitchen area

wished the hotel bar would have been open

were impressed with the staff, they went above and beyond with explaining parking directions, the breakfast was good

the ceiling lights over the wet bar stopped working the first night

rooms, location, and nice pool/hot tub that was good enough to entertain 7 kids under 7

kids enjoyed the pool and the spacious room

dinner, breakfast, and three drinks are included in your stay

the pool, laundry facilities, workout room, restaurant area, and bar were all gorgeous

the kids loved the pool and even though our schedule did not allow us to participate, the free happy hour and

and the bar hours were a nine feature

kids loved the free popcorn

location parking and breakfast

due to covid no breakfast or pool wasn't open.

the pool was closed but the gym was not

breakfast was not available

cleaning service came into our room while we had the dnd sign out and scared my kids and woke my little up from her nap

breakfast is so good very clean

phenomenal breakfast

delightful room. great view. delicious breakfast. excellent service.

fitness center needs a bike or 2 .

hotel, l had some family with me from canada, and they love the hotel, they only think it was the breakfast, almost nothing when l go downstairs, and they don't want to bring to more eggs, l will

room service was accommodating to my garlic allergy and i really appreciated it

the bar in the lobby

the gym was well equipped- much nicer than most hotel gyms i've seen

customer service, cleanliness and room service

plus, the room service was amazing and so delicious

the staff, especially the restaurant and bar staff were exceptional!

bar in restaurant was great

gym room, perfect location, helpful staff, fridge and microwave in room.

staff allowed us to have an early check in and kept our bags for us when checking out

clean rooms, comfortable bed, excellent room service breakfast!

breakfast was great

i liked the fitness center being open 24 hours and having very nice equipment

free breakfast in the morning was great

beautiful location right on the heart of downtown. the free breakfast was super good!!

breakfast was great! waffles were good.

room service was late and most of it was cold or horrible tasting

when i ordered room service, the food was cold by the time it got to me.

the room service button didn't work, and then they just didn't bring my order up and i was late for

rooms are beautiful! high ceilings, plenty of amenities, fantastic gym! location is fantastic!

enjoyed the champagne bar, aria breakfast, art gallery, vinyl albums and turntable in the room

the room was a great size and having the attached kitchen area was an unexpected surprise

we also loved the full kitchen

also, access to laundry was a nice perk

the porter kitchen manager gave us a great trip on getting around and places to see

good kitchen with all cooking tools is in the room

only qualm we had was in regards to the wifi that was very spotty going in and out frequently

and kids weee running around the halls yelling across the center

i wish they had room service, and parts of the room could have been cleaner.

when we checked in the man at the front desk said the restaurant, bar, and room service were open all night, however they all close at midnight so i m not sure what that

almost everything. pillow cases had holes. stains on my towels. wifi sucked.

were staying at the hotel for a wedding with a group of friends- the fact that the hair salon/spa was in the building and that there's a good restaurant attached for all of us to gather

room with a kitchen, quiet and confortable bed

the restaurant and bar were perfect - our one dinner there superb, as was the service

in many ways feels like it has been exactly the same for 100 years: large bedroom, fully equipped kitchen with dining area, small office and equally small bathroom

size and kitchen in my room were phenomenal

was clean, comfortable, the bath towels were nice, the free breakfast was nice and i appreciated the 11 am checkout

the bar gets cut off and you get stuck behind a wall, but staff was attentive

front desk service housekeeping breakfast

i liked the staff, the shuttle service and the great beds

the shuttle!!! to be more specific, the 'shuttle lady❤️