i loved the pool and spa and the fact it was open 24 hours. the breakfast was really good also

ranch furniture in lobby cowhide leather beds are cozy 24 hour pool and jacuzzi ranch decor in breakfast room

breakfast was great

the staff is great, rooms are clean and breakfast is great

good breakfast, pool was nice also

and is pretty clinical, it reminded me of a school pool - i can't imagine using it unless you had kids to entertain

pool, the breakfast with to go options

traveling with kids it makes easier to keep it seperate

wifi connection weak at times

the pool, room remodel, refreshments

great room! great golf course! friendly staff! beautiful location!

the breakfast was good.

the hours posted for the pool bar and fitness center were incorrect

the location and heated outdoor pool

enjoyed the fire pit, pool and hot tub

there s nothing to dislike. i was a little hesitant about parking but it was completely fine.

hotel didn't have parking, but there was a parking lot in the next block behind the hotel and street parking had no

no parking makes it particularly difficult to access quickly and easily especially with kids

parking was plentiful and there were places to walk to

th rooftop bar was gorgeous

bummed the pool was closed as it had been part of the reason we selected this hotel when we made our booking

had a complete kitchenette and extra table

our room had a full kitchen that we appreciated

the room had a small, stocked kitchen and 2 nice size tables to sit at

heated pool and breakfast

on this trip, really appreciated the guest laundry room

the swimming pool was cold for being a warm pool

the kids enjoyed using the swimming pool as part of enjoyment/fun

breakfast and from 6am to 10:00am

was nice to have a good variety of items for breakfast

pool/hotub

i booked the free shuttle in the hotel in the midnight, but the driver was stucked so the staff on duty, charles,

no hot breakfast due to covid.

next to the airport with a early am shuttle.

free shuttle to the airport runs 24

the front desk was helpful and it was a bonus to have the shuttle bus run me to a local restaurant to pick up

rooms with fridge and microwave great sheets, mattresses and pillows, nice staff, nice salt water pool

the guest laundry area was very clean and nice

the room was great and breakfast too.

double charged us for the pet fee and charged me for a room with a kitchen but didn't have one

the beds were comfortable, the bathroom was like a spa and had everything we needed

choice the staff was wonderful and very friendly the food was delicious and healthy loved the fitness

resort ambience with yoga and spa amenities

pool and the hot tubs were outside and there was nothing to do there, very boring

this place is a 10/10 and we are looking forward to coming back this summer to enjoy the pool and cabanas

our room overlooked the golf course. great view and very relaxing.

may stay in town next time for oga golf tournament

just call and ask questions before booking the spa is not open

couldn’t find the swimming pool or office from 1st floor

have had a phone call or email letting us know we had to have a 24 hour reservation to use the pool and hot tub

front desk staff was great! room was clean and comfortable. kids had a great time in the pool.

not a lot of parking due to equipment in the way

ended up having to work on site and checked out after the first day because the wifi was not working

very dirty room. wifi dropped constantly

there wasn't a lot of parking

amazing with kitchen and real plates, cups etc

were not advised in advance the pool was closed, and would likely have chosen a different hotel had we known

and the pool if freezing cold

we've been gym-catfished before, so even though the pictures looked great our bar was low

the gym was clean and had all i needed

the pool was nice

the hot breakfast was amazing!

was good the pool was closed witch was a bummer but it is out door and the middle of winter so i probably should

happy that they provide breakfast

pool and spa closed

the gym is a little out of date.

kitchen bar/counter very nice and convenient

and convenient guest parking, the bathroom facilities were spacious , there was rooms with a kitchenette which was a bonus and a fireplace which made it very cozy

riverview and pool

the staff in the laundry room and the new hire jason

the restaurant and bar were very comfortable and the

bunk room was a lot of fun for the kids and i

desk with plenty of outlets and reliable wifi.

beds are always comfortable and the kids enjoy the pool thoroughly

bunk room was a lot of fun for the kids and i

pool is heated lots of hot water bath tub in room lots of towels comfortable beds no maid

gym has only endurance equipment, but free access to a proper fitness center was easy, and a short

the on-site laundry was a bonus for us as we were on an extended road-trip and having a place to wash clothes

clean. pool. breakfast.

had a family of 2 adults , 1 teen and 3 young kids all in 1 room and it had more than enough room for all of us

also laundry on site (you have to pay to use the machines)

had a very loud family above us letting their kids run up and down hallways

would be nice if the pool and hot tub had adult-only hours at night and stayed open a bit later.

recent visit and loved how spacious the room was and all the amenities it offered, like the basic kitchen set up

the breakfast was fantastic and changes every day

the jacuzzi and pool was great

nice and clean. good gym

spa tub had black mold on/around jets fire alarm went off 9pm and continued for half hour (false

paid for a “king suite with spa bath” and was only provided a “king room with spa bath”

breakfast options which includes a lot of gluten-free options

was able to accommodate our early check in

didn't have time to go to the pool because it closes at 10 but ill just have to try it out next

the cute lobby bar is closed on monday and tuesday.

cozy rooms - all with unique central oregon decor, the gift store and the swanky little cocktail bar overlooking the property

unfortunately kate brown’s restrictions kept the heated pool, fire pit and bar shut down

and the room had space, very helpful for managing kids, snow boots, travel crib, toys, and books

we had room service and it was excellent!

the whole place was immaculate, rooms were spacious and the guest laundry was a bonus

covid still so no restaurant, we didn't order room service.

the restaurant has a delicious dinner menu and a great bar for late night cocktails

similarly, pool, spa, gym were all closed

great employees, friendly and welcoming. del in the bar made it comfortable.

large room, location in town, access to laundry, comfortable bed.

very close to everything, kids loved the pool, laundry was convenient.

location and pool

had to ask for ice at the bar when they were busy; uncomfortable to interrupt staff just because we wanted ice

parking was not easy due to ongoing construction/maintenance in parking lot

soaking pool out of order. parking limited and first come first serve.

we stayed across the parking lot from the main building in the ed house

love the friendliness of the staff and the bonus amenities like the soaking pool (amazing) and the hidden bar, broom closet (+)accommodating staff, a wonderful restaurant and the hot pool was perfect (+) the stories and references to music artists and songs, the headboard in my room, the soaking pool, all the food wherever you ate it, the outdoor fireplaces, wood paneling, the warm feel, the (+) the soaking pool is just incredible (+) multiple bars and the soaking pool was great (-)walked to the turkish pool in our robes in the snow (+)soak pool was divine (+)panels leading to hidden rooms, a speakeasy bar, gorgeously tiled and open ceilinged soaking pool, and various onsite entertainments available, the place is like an all-inclusive resort (+)new rooms done beautifully and with respect to the original rooms. the soaking pool is a must. (+)salt pool and movie theater

kids screaming at the pool

staff, immaculate and spacious facilities, fabulous housekeepers, wonderful pool and gym, plenty of parking, great central location

nice gym

hot tub was crowded and i couldn’t wear my speedo around the kids..

has full bar and good food although didn't use these facilities

friendly staff, comfy beds and spacious rooms, enjoyed the pool and hot tub area, the bar was nice and modern

we also enjoyed the fire place in the lobby, bar, and delicious breakfast

was clean, beautiful, nice bathroom, love the kitchen and great quality toiletries

swimming pool was warm and hot tub was big enough

another thing is that the pool is pretty small and it was always packed so we did not get to use it at all

restaurant/room service were priced well, grab and go was a bit more costly for snacks

pool lights

room was not ready until 7 pm, and there was no free drink at the bar or free breakfast comped - nothing, we just had to wait

came very late after a long drive and the swimming pool and jaguzzi was open to relax before sleeping, excellent rest in a room on river side

the gym, pool and jacuzzi were very nice as well

very friendly staff and i liked that they had a laundry room!

good firm bed, pool and spa available for guest use, laundry and vending available for guest use, large parking

it was very clean. the staff was helpful. enjoyed the breakfast.

pool and hot tub were great

would like it better if the breakfast room was open.

liked the friendly staff, the location, the excellent breakfast bar, the indoor pool and the location by the river and within walking distance of the old mill district

close to venue, breakfast a plus

great breakfast, great pool

i was also a little disappointed that there was not more equipment in the gym but am happy you have one and that the machines were new and in good working order

breakfast was nice, and being close to the old mill shopping center was convenient.

staff was friendly, rooms were clean and comfortable, and the breakfast had a variety of items to choose from

kitchen was a huge bonus, and made having our dog here much easier

good location, mostly quiet. spacious rooms. pool was nice.

perfect accommodations near the old mills shopping. kitchenette was awesome.

room was very comfortabke and the kitchen area was clean and well-stocked with serviceware and cookware

not sure why they charge a resort fee when there is no pool or anything like that

room was spacious with a comfortable bed

no pool

able to eat the complimentary breakfast out on the balcony on the water was beautiful and refreshing

the breakfast is delicious, especially the coffee

i really miss best western’s breakfast. the covid-19 breakfast offering was rather weak.

breakfast was kinda sad

pool, gym and it was very quiet couldn't even hear people allowing their doors to close loudly.

staff was super friendly and helpful, breakfast was good and had variety, beds were comfy, pool was nice, onsite restaurant was a bonus

about this hotel was fantastic-lovely staff, great amenities like a wonderful complimentary breakfast buffet, game room, gym, and indoor pool

breakfast is good. late check out is great. staff is kind

the room was clean and quiet. the staff was friendly. the breakfast was good.

breakfast had good options it was clean the bed was comfortable had a gym and a pool the staff was

hot tub would be amazing. pool was heated however still too cold for us thus we did not swim.

great breakfast buffet with a nice selection of food, and even a seating area outside

booking we thought our view was over the golf course but instead it faced the parking lot, so we were a little disappointed

the golf course and view of the surrounding peaks was breathtaking

staff were excellent the complimentary shuttle into down town was great, along with the $10 shuttle up the mountain

desk area with latest interface options for electronics, small dinette table and chairs, a wet bar with mini-fridge and microwave

nothing. we had a great experience. we enjoyed pool, hot tub and gym. staff was so pleasant.

place by the river with everything you may need - pool, hot tub, bikes, and live music with free beer on saturdays

the entire out door pool/hot tub area was very inviting with the steam coming up on the cold morning

clean and spacious for 4 persons; jacuzzi pool opens till 10pm

the hotel has tons of amenities: pool, equipment rental, bike racks and coolers in the room, bar/cafe in the front

the best part is the trailhead right from the parking lot and the pool

only thing we would request is for the bar to have a blender to make tropical drinks and to provide bike rentals

pool / hot tub, mini golf, hiking trails, proximity to mt. bachelor

the pools were fun for my kids and they loved the mini golf too and horses too

the property is well maintained, pool, hot tub were amazing

it would be nice to have some time without kids around