pool was ice cold, wasn’t able to get it

friendly, open space for walk adjacent to hotel, super friendly staff, great breakfast, loved the cheesy eggs

free breakfast friendly staff

comfy beds. great breakfast! clean!

breakfast was in a very clean area also

everything you needed was there the buffet was amazing for breakfast and dinner

breakfast was not included in our package so i don,t know how it was.

breakfast at the cafe was quick and tasty

rooms were beautiful! and the free breakfast was extrodinary

the bed was very comfortable and complimentary breakfast was outstanding.

my sons enjoyed the gym

complimentary guest self serve laundry! the rooms were nice and comfy beds.

gym was nice but could use more light weights

would have liked some fresh fruit as an option for the breakfast bar.

the kids loved the pool, although it's a little small

great hotel, beautiful room, friendly staff, good breakfast choices

very modern and clean! pool was nice and warm!

the kids loved the pool

nice altoona area, close to highway. good breakfast.

staff was great, room was clean, pool was clean. would stay here again!!

the breakfast was great, the pool was functional and clean, the extended hours were nice also.

pool was fun for all the kids 12 to 2.

bed)

the ease of check-in process. pool hours. variety of breakfast options.

pool was fun for all the kids 12 to 2.

the hot tub and pool and breakfast was great!

hotel advertised an open gym

my kids were very upset that the pool doesn t open until 10, and check out is 11.

the wifi was awful

the free breakfast buffet was delicious and there was always coffee throughout the day.

the laundry machines didnt even work properly

and i am not going to sleep well with two kids under ten, and an adult child that could get scooped up if i let my guard down

pool was closed

you drive all day with 2 kids you don’t want to have to wait for 21 minutes in the lobby to check in… there was a sign

when i asked for sheets for it,the desk clerk said he couldn't get into the laundry room to get any

rooms would be perfect for coming back for a weekend getaway with the kids but the pool looked pretty small and boring for kids

was clean and comfortable the pool and hot tub where nice love the full size fridge and walkin

the gym, my room, and the hot tub!

it worked well for the kids too

good breakfast. large rooms. friendly staff

was clean a convenient location, the kids loved that the pool was open late and the hot breakfast and complementary happy hour was added

the fitness center was large and had ample space and a decent array of equipment

usually when i go to hotels there is a lot of kids and not really enough for adults to do

prefer to used that money for the kids to have fun visiting places in des

we loved meeting for a daily hot breakfast and complimentary happy hour in the common area

always appreciate a 24 hour gym and that there were a couple more pieces of equipment beyond treadmills and free weights

loved the coffe in the lobby, and the pool and hot tub were very nice too

the room, pool, hot tub, breakfast, location,all the staff

restaurant at pool closed due to covid-19

wish pool was bigger!

great bed. excellent kitchen. very close to principal park. you can easily walk with kids.

breakfast closed early, but it’s only temporary

pillows not the best. pool room is super loud

efficient staff, front desk and housekeeping. great pool.

breakfast was awesome. basketball court and putting green was a real bonus too!!

loved the breakfast and pool the staff was nice and kind during my stay and helped me get a couple more pillows since i

the pool was really cold.

lots of choices for breakfast. friendly helpful staff.

did not serve any meat options for breakfast

fitness center was less than ideal

the shuttle picks up and drops off at the airport, comfy bed, staff that goes above and beyond, and a

is we were not aware there was state wrestling going on so our little get away without the kids did not go as planned

pool and very clean

room service was prompt

the pool area is great for the kids, and the fitness area looks wonderful as well

our shuttle driver

no parking or free breakfast.

was helpful (others not so much like the woman at the front desk who wouldn't give us an hour late check out after being up from 4- 5am with an unwarranted fire evacuation

we didn't eat breakfast

no breakfast. no internet. no pool and jacuzzi.

and thank you very much to alissa for the early check in so we could get ready for a wedding nearby very much

great breakfast, nice pool, helpful staff and nice rooms.

it's clean, fresh, in a great location, has a nice pool and fitness room, and exceptionally friendly staff

rooms were exceedingly clean and new, including lobby, breakfast and pool area

room. pool and spa. i would not allow glass beer bottles in that area.

more parking

i loved that they offered the free shuttle to the venue.

parking lot was closed but they had alternate parking just across the street.

parking is weird.

beds were comfortable, great location!! shuttle was very nice and the driver was excellent!

enjoyed pool and location.

had to leave before breakfast, the staff was great

hot to a point that was scalding, front desk was rude when requested additional blankets for my kids, and the wallpaper was lifting off the wall

breakfast room and they were very friendly helped connect the tv to my computer

the treadmills in the gym were broke the gym was filthy the water machine was broken in the room the phone did not work

room service food was deliciously well

beautiful, clean, great staff, great bar & dinner.

rooms, lobby, and bar made us feel like we were in a very high class hotel

love the interior, great gym for a quick workout, yummy breakfast, and super sweet staff.

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

clean, quiet and ceramic tile floor in rooms. wonderful pool.

pool too cold to use

and bar area was great

nice room, modern and clean. bed was very comfortable. pool was nice and water was warm.

the pool was very clean & the beds really comfortable.

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

nicest staff, spa area and room

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing breakfast with made-to-order omelets, and friendly staff - then

the hotel does not offer a pool or gym and they charge $7 for a bottle of water in your room

super comfortable beds. very clean. excellent gym

for purified water requires going to the basement gym - but i guess you could drink from the tap or buy bottled

microwave, no room service, the doors on the bathtub were installed backwards so open at the wrong end

we wish there was a gym and that breakfast was included!

clean room, friendly staff, offering room service, excellent breakfast

breakfast was good. comfortable room.

in my shower left a little something to be desired, and the second of two milk cartons i had at breakfast tasted a little bit weird, but these are obscured by the overall quality of my stay

laundry room with detergent dispenser (pay with quarters)

the shuttle doesn’t run early enough

the pool was pretty small but served its purpose for the kids just using it a couple of times.

also i enjoyed the pool and whirlpool

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

i did not try the food. i loved everything. from the fire pit to the pool

breakfast is available but not continental. pool/hot tub are both quite small.

they have a very good breakfast in the morning that is included in the cost of your room

there is also a full kitchen(no oven) if you are staying for an extended period

pool was quite small

breakfast buffet with more than the normal hotel fare

very good choice for breakfast.

the amenities were great. the gym, pool and breakfast were lovely

kids enjoyed swimming breakfast was good, would like egg option as need gluten

in breakfast, thought there would be some meat on the buffet

staff was great breakfast was good parking was good

did not eat the breakfast

pool was too warm on hot days

we loved the breakfast and pool

it was advertised as having a bar and it has been closed up for a while

in the food area near the cereals would make more sense than having to go back to the coffee bar to get them

fitness room and pool- very nice and might i say 'clean'

the room was big and comfortable. breakfast was good. cool gym.

full kitchen and plenty of dishes with silverware

location was very good for us getting around town, the suite was very comfortable, kitchen had all we needed and the walk-in shower was a very nice bonus

it was nice to have a full kitchen and plenty of space

breakfast was great. location, great! staff, great!!!

super smart as well, they employee third parties to provide extra services like room service and shuttles to the airport

the indoor pool is cozy and warm with pool towels provided

shuttle met us right on time, we called ahead because we have a baby and it was in the 20s

shuttle was fast and efficient

the location and pool.

despite having a code, the wifi did not work

no towels in pool area

free parking.

walls are very thin, could hear people in parking lot talking and fighting.

plenty of parking. basic, good breakfast.

a dozen plus screaming kids in swimming pool for hours made it hard to get to sleep early for our 4 am wake up (6 am

the atrium had an amazing glass dome skylight and an indoor pool

they had a shuttle that was

shuttle was convient and drivers very accomidating

the bar and the grill

no room service (minor complaint) (+) ordered room service for dinner and surprisingly excellent (-)bfast room service and the food (french toast) was cold and hard

the shuttle was dirty and the staff seemed distracted

free shuttle, nice toiletries. spacious room, close to airport

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

my plane got into des moines at 12 am so i missed the last shuttle to the hotel and had to pay for a taxi

nice property and location of the hotel. breakfast and amenities were great.

breakfast was good

liked the central location, the fitness center was more than just a treadmill and a few weights, the pool was a good size for

great breakfast, 12p check out so kids could swim

clean great breakfast

nice room and comfortable bed. good breakfast.

pool was kind of cold

pool was enjoyed

room was comfortable, breakfast was generous and staff was friendly and accommodating.

a great place to stay. clean facilities, friendly staff, and a good breakfast too!

everything and the breakfast was amazing!

kitchen with everything you will need

misinformation about the shuttle

but it was still big enough for us and the convenience of the kitchenette was great

large rooms with kitchenette. pool was clean, too!!

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

breakfast was great

the breakfast was outstanding. lots of choices and quite expansive menu.

breakfast was good, coffee is good

thanks for the complimentary breakfast and free wifi

fitness center in horrible disrepair with cables on weight machines about to snap

the breakfast was cheap. the kitchen made our food very quick. the pool was ud83dudc4d.

comfortable beds nice pool

noisy pool but kids were having fun so i really didn't mind

the restaurant and the bar was excellent the staff were great around the clock

pool was small and simple for older child or if other guests are present

clean & well kept. good breakfast. friendly & helpful staff.

swimming pool floor dangerous, ceramic tile & ppl could easily slip and fall

my husband had to use the one downstairs in the hallway outside the pool since it was higher

huge breakfast room and a very good selection of hot, cold and grab and go breakfast foods

no laundry facilities available, which was part of my reasoning for coming.

friendly staff, hot breakfast, clean room, no complaints

breakfast was delicious as well thank you for everything

laundry machines out of order. didn't seem as if there was an intent to fix.

breakfast is definitely the most important meal of the day making the complimentary restaurant

breakfast was good, the pool was good

not working properly and unsafe parking lot

the room was decently sized and clean, breakfast options surprisingly good, and the staff was professional and efficient

there was an abandoned car with a flat tire cracked windshield and trash all throughout the parking lot outside of our window

the pool we a little chilly for me. but still used it.

nice big room. large swimming pool. restaurant attached with excellent food. pet friendly

rude staff hundreds of kids running halls at all hours being loud and when we told the desk they didnt

friendly and helpful staff. nice pool area. great breakfast buffet.

wifi won t work fridge inop. coffee maker inop.

the handicap bar seemed broken too, but i didn't have a use for that anyhow

staff is very friendly and accommodating. pool is nice and warm. great breakfast!

i had just stayed a whole week and they charged me no pet fee when i came back she went out to my car and looked at my car and saw my dog came back and

the breakfast was great and the staff was very nice.

only thing was that the indoor pool wasn't working due to a broken pipe

they have an indoor pool, awesome breakfast (daily) and the staff is fantastic

that it wasn't enough time or half set aside time for adults to use the pool area!!!

water park for the kids.

absolutely love this hotel perfect for kids and adults and the staff is absolutely amazing i would recommend this hotel to anybody

the bar was nice for the adults

bar was open and accommodating

breakfast could?ve been better.

the continental breakfast had a fresh waffle maker

of options for breakfast both hot and cold

should bring back the biskets and gravy and scrambled egg didnt go swimming do un sure about the pool but overall the people were very nice great customer service considering

, pool,was clean and not over chlorinated

love the location the pool and spa area it's clean and comfortable also perfect distance from val

the on site pantry, arcade, pool, fitness center, and free breakfast made this stay very enjoyable

shuttle to airport to leave was easy to arrange, room was clean and quiet

lot of adults are taller then kids and there joints and bodies don't move at ease to get yourself off the toilet

the shuttle driver was exceptionally friendly and truly inspiring, which made the stay even more

location was good. pool and hot tub were excellent!

location offered breakfast and coffee as well as has a bar and serves food, however i was enjoying the accomodations of the jacuzzi room we rented that we

kids being in the jacuzzi

the breakfast was pretty good as well

breakfast

clean and friendly, great breakfast!

the pool water needed to be allot warmer... definitely.

location and cleanliness. pool and hot tub both open with no restrictions.

bed very comfortable, nice hot breakfast

would have liked to have a hot breakfast instead of a grab and go breakfast.

elevator made it easy to take our dog outside for a quick night time visit grassy area for pets

liked the variety at the breakfast. the night person was very friendly when we checked in.

i liked the treadmills in the gym area

the spa tub n the room

forgot the tell everyone there was an additional pet fee

the pool and hot tub was fantastic

great people, large room, comfortable bed and goos breakfast

brought the kids to the pool; pool was really cold, as if it wasn't even heated

pool size is small but… this is not everyone’s priority when staying

very clean. everything up to date. beds and pillow comfy. kids loves the pool and hot tub

lots of kids running around in hallways without adult supervision

i have 2 kids and for them to say we had to leave and come back was rude

loved the breakfast and the in room wifi- bed was pretty darn comfy

minor nit-picky things: we had to park in the restaurant's parking lot next door because there were no more spots in the evening and the doors swung opposite

nice staff, beautiful facility, lots of restaurants nearby, good parking, good value

enjoyable stay with comfoftable bed and hot breakfast

the room was also easily accessible, there was a door right by the parking lot that led up to our room

parking was too limited

comfy bed, kitchenette and breakfast

the breakfast was great, the parking was great.

are large open floor plan and let kids run around it late.

know there was a pool, no breakfast info

noisey, had to call to get the too made up at 4:00pm. kids running, adults shouting.

no fridge or microwave in the room and smaller pool size compared to the size of the hotel.

over $16 per person for breakfast for a kids that don’t even eat that much

quiet, and pet friendly (pet fee was modest)

kids and i stayed and they both loved the pool and the overall theme of the establishment

nice pool and hot tub

breakfast had good variety and flavor

the pool was so much fun, i love the cave look to it

parking was not provided accurately

breakfast, cleanliness

parking lot was decent

rooms were clean and room service was there to offer cleaning services if needed

parking lot was full constantly, alternate entrance keycard locks rarely worked

great fitness center,pool, hot tum

indoor pool facility very nice and comfortable.

great fitness center,pool, hot tum

best heated pool and hot spa! everything was clean. large rooms. great location!

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

description of the property indicates there is an indoor pool and hot tub

real plates at the buffet breakfast

listing stated it had a pool

there was bacon for breakfast

wasn't sure if there was complimentary breakfast or not, and there was so that was a pleasant surprise

she gave us no information on when breakfast was wifi and best way to get to the room

pool and hot tub are amazing

wifi was very poor

the wifi had bad reception. my waffle came out bad because the batter was not mixed well.

ample parking and near lots of walkable dining options and close drive to many des moines highlights

pool/jacuzzi was great

my daughter was able to enjoy her first time being in a indoor swimming pool.

breakfast was disappointing

said they were still doing breakfast which is unusual with covid

i didnt like how dirty the pool water was or how cold it was and i hated the hot tub didnt work

great breakfast

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

pool - but hot tub was not working right

staff, fitness center, pool, and breakfast

breakfast was great, loved the waffles

nice new machines in guest laundry

the rooms were spotless and the staff were friendly. loved their hot breakfast!

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

breakfast was a bit on the limited side. satisfactory but not anything above and beyond.

we were able to make use of the fitness center which was very nice clean and convenient

good breakfast, nice common room

the breakfast was big and had a variety of options along with having very comfortable bedding and

the pool, which my two granddaughters (who live there ) loved

the food was really good at breakfast and at the 5:30-7:00 kick back

the staff was very friendly. we got an early check in which was also a plus!

the pool and outdoor hot tub were great too

tremendous breakfast included

score from a 10+ was the fact that there was a youth volleyball tournament locally, and the kids staying were very noisy in the hallways well past 11 pm

kids and family monopolizing lobby couches and tv

enjoyable complimentary breakfast everything is eco

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

pool and no notice before hand about that

pool was extremely cold

robes in the room and the pool area was functional and bright

the pool was ice cold