enjoyed the pool

pool was max 4ft deep so the kids could easily swim

the breakfast they served was superb: real scrambled eggs, sausage and gravy -- all excellent

bed was very comfortable. hot breakfast and the hot tub were excellent. hotel was quiet.

we had trouble getting clean laundry, towels and washings

large room for our family. fantastic hot breakfast.

decent parking, free water, hot showers, brightly lit bathroom, comfortable bed.

breakfast was good and the atmosphere relaxing

they were doing renovations so the bar was not functional.

quick to answer our questions and the bar tender was fabulous

i just wish the pool was open longer reply pretty

pool are was o

the breakfast closed before the scheduled time

pool was very small, but adequate

the breakfast had very little options.

staff....awesome job on morning breakfast !room sizes were nice size...

pool was great. staff was nice.

such a nice hotel was really disappointed on how lame the breakfast was

breakfast every morning was so delicious and satisfying

it was a great hotel very clean and free breakfast ud83dude0b

clean and modern…the gym was very nice and could actually get a good workout

i was using the airport shuttle and danielle was very accommodating where i needed to get to and from the airport

the airport shuttle was convenient

run the shuttle service to the airport, front desk and bar

it had ev charging

everyone is very nice as was the breakfast options

the breakfast was great!

pool was closed

the room was clean and comfortable. the pool area was a little dingy. the staff were friendly.

cleanliness, breakfast, friendliness of staff, reasonable price

started our day off with the wonderful breakfast bar

very clean! comfortable and breakfast

for example, recording people s temp before allowing them in pool

no cooked breakfast.

the pool and the breakfast

and need better wi-fi and spa definitely could be

the community gym was larger than expected and clean

the breakfast was also a very

clean friendly laundry room quite. will stay there again

great location to access the airport via their shuttle

love the pool area as well

food was good, the pool was nice but crowded has someone was having a birthday party and had lots of kids

breakfast was great, staff was friendly, my kids had a great time using the lobby and wifi to

location cleanliness evening food fitness room

a little less enthusiasm from the breakfast lady who was a bit over the top so early in the morning with her praising and suggestions

liked the kitchen, the stainless steel appliances

definitely could use better customer service at the desk, and also the breakfast lady

good breakfast and staff was great

clean, comfort, breakfast. spacious

the pool was nice, but a little cold

breakfast was not served due to covid - could have offered a bag breakfast like other hotel chains

the breakfast was very good. the pool was nice too

#nice and clean #personnel were excellent #breakfast was delicious

early check in, quiet, location, value.

breakfast was cleaned up and put away by 9..

comfy beds, inside the pool, was not that cold

food and the bar was amazing

i really appreciated at the bar and the breakfast was so good

manager reception bar tenders not customer friendly to all patrons.

the cleanliness and comfort. the bar is amazing. will definitely be coming back.

the hot breakfast was a plus as well

great location! good selection at breakfast.

breakfast, clean, comfortable room, nice bathroom and tons of outlets to charge devices, which is

friendly, great breakfast, cookies in the evening.

i loved getting in the pool, and later, getting in the hot tub!

breakfast could of use a few more options.

for good hotel; a lot of choices of places to eat and stores near by; staff was pleasant; the breakfast was

breakfast was good as well

lady that took care of the continental breakfast

no fresh fruit on the breakfast buffet

the pool was somewhat dirty and needed cleaning in and out of the pool.

loved the bagged breakfast

the beds were very comfortable and the grab and go breakfast was an extra plus

great breakfast and rooms were very clean and comfortable

breakfast was good, 24 hour coffee love

no breakfast,just oatmeal,cereal bar.yogurt.

very noisy , kids running up and down halls night and day.

breakfast was limited due to the covid 19 situation.

breakfast was nice. nothing to complain about during our stay.

pool, but no hot tub. really hoped for hot tub

pool, hot tub and the area was very clean and warm

breakfast was good with plenty of food and drinks.

the breakfast was amazing--hearty and healthy

beds were nice and comfortable. staff was above and beyond helpful! shuttle service was great!

the shuttle guys were great,

room was clean and spacious the swimming pool and whirlpool was nice the gym was good the breakfast was nice location near the airport was great it may be strange but i

took longer than expected to get the hotel shuttle at the airport

the free 24 hour shuttle was great and timely

music playing loudly in the parking lot at 3 am

pool wasn t open bc they were doing tile work

breakfast was excellent with many choices.

a bigger selection of food for breakfast.

the pool close too early

clean and had amenities desired gym pool breakfast. the all helped to make it a good stay

it was close to the airport and a free shuttle.

the location was perfect! hotel nice and clean had to leave and missed breakfast.

location gym

great hotel, large rooms, friendly staff and lovely bar food.

first on the shuttle route!!!

i liked that i was offered parking at a reasonable rate and the airport shuttle service.

no included laundry service, unlike the hyatt down the road

crying kids should be put on the same floor

i wanted to go back to sleep after my kids left with family at around 645

we walked around the parking lot a few times

they did have a fairly priced room service menu though, and a restaurant on site

the room was nice and clean. room service was on it

breakfast was actually food not just cereal and toast

pool was super clean and perfect temperature

overran the pool area and had water everywhere, even splashed water all over the windows to the fitness area, sauna, and other windows

front desk woman was nice. breakfast tasty. quiet fitness room

rooms were a bit small they needed to have tables for kids to sit at and eat or play

love the staff, the wifi, and complimentary breakfast in the morning

the room was big in square footage and there was a gym and pool onsite

friendly, kids stay free

pool and hot tub

close to airport. shuttle,food. great room!

very clean and spacious room. it walls was great having a free shuttle to the airport!

great service, clean, modern and very convenient shuttle service!

nice clean place, great staff, good bar with lots of tvs.

convenience to airport and shuttle service and the restaurant inside hotel is good

the gym equipment didnt work as

i sent one of the kids with me to ask for towels, and they didn't have any at that time, but told him they would

close to the airport and shuttle service, good for transit traveler; - small gym room but has what i

could have eaten breakfast with my imagination but you know free food is just what it sounds like

the continental breakfast started a little before 5am ~ super nice to be able to grab a little something before

didn't eat breakfast it wasn't included and it was over at the restaurant because i didn't get there till

room was perfect and clean. breakfast was hot and fresh.

the breakfast hostess was rude did like that she needs more training...

no free breakfast

was stained, room was not as clean as it should be, and the bar restaurant never seemed to be open

shuttle to airport and drivers quick and professional

problematic wifi

clean rooms restaurant and bar where excellent and staff in bar area where great very friendly.

location and airport shuttle.

they didn't have room service but you could order food by phone and walk to the restaurant to pick it up with a

main reason we booked this particular hotel was for the hot tub and pool

loved our stay! nice pool, comfy beds, cute balcony, adorable courtyard, helpful staff, etc.

premise provide a shuttle from and to the airport

location is 15min away from the airport by airport shuttle

efficient airport shuttle service every 30 minutes.

allowed huge tractor trailers and a bus to park in the front so the cars had to go around the back

cute gym with big mirrors

very clean and quiet! the breakfast buffet was awesomely good

the room was very clean, and a nice breakfast in the morning

breakfast was delicious

there isn't much to the breakfast bar, but coffee and muffins are available.

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door banging awful bathroom shower not working

very clean rooms with kitchen

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable kitchen facilities were in good working order and

the laundry facility is terrible because the dryers do not heat up at all

i really appreciated the free shuttle to and from the airport

my kids loved pool and breakfast and the pizza!

the bar and dining area.

staff was helpful and polite, breakfast was fabulous, had free parking, enjoyed the workout room, pool was beautiful, room was perfect and spacious

we enjoyed the outdoor pool and appreciated the poolside towels

i have no complaints! due to the covid 19.....no breakfast or pool was open.

fitness center was very adequate. staff was superb.

pool was closed

not great on little things, like upkeep of fitness ctr

clean,clean,clean room,pool great breakfast

loved the freshness of the breakfast, just the small touch of the salsa and cheese for the eggs was wonderful and the oj was

room was great for size of family with kids.

stay; staff were friendly and helpful; hotel was close to my area of travel in indianapolis; breakfast was wonderful with everything imaginable and hot/cold

need a kitchen towel

breakfast had a good selection and was tasty

clean and close to the airport good breakfast offerings

wifi not working, cable television not working staff wanted to hang out instead of doing their job

we utilized the shuttle service to the airport

a mexican restaurant right next door that is rated pretty high and a sams club in the same parking lot

service the breakfast is great my room is always magnificent clean and quiet u also enjoy the room service from the restaurant next door it's just

pool and hot tub was clean

shuttle service to airport

there was a gym with limited options

stores was close by....and the pool

excellent breakfast

room was dirty, the pool was filthy, hot tub was out of service, gym was closed, breakfast was advertised but they didn't offer

in the rooms i like the location and everything in it it’s a nice place to get away and the bar and restaurant night club was very

pool

gym was closed everyday

very big has indoor pool anything you want is there for you

the gym was the best hotel gym i’ve ever seen

include breakfast

free breakfast

breakfast price

a complimentary breakfast would have been nice.

very clean and breakfast was great

bar on premises with nice outdoor patio

was great, a lot of options for our three kids

i liked the bar,pool in the lower level room

great breakfast friendly staff

staff very friendly and helpful. hotel was very clean. the breakfast was very good. loved it!!

great location- comfortable bed! breakfast was great!

breakfast was great and there was plenty

great customer service, clean facilities, good breakfast, pool room

then, 5 minutes later, the front desk called and said they would have to charge me a late fee if i was not out in

was disappointed that there was no breakfast because of covid

close to interstate. lots of choices at breakfast.

love '' this place , free parking, breakfast, internet, very friendly staff, very calm atmosphere, very white towels , rooms smells

pandemic has the breakfast shutdown

a great breakfast room, and even an omelet bar with a staff member that would make it up for you

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

accomodated us with parking for our trailor

the parking lot had not been plowed, people parked crazy and a school bus was blocking access to the

breakfast could have a bit more variety

was white stuff floating in the pool so we couldn’t use it

a little update to the rooms and the breakfast would do some justice but otherwise the place is

the breakfast is the best i've had on the go

the complimentary breakfast was amazing! staff was excellent, & the drive wasn't far at all!

breakfast was great waffles were wonderful

good breakfast. great staff. good location.

the breakfast was awsome

breakfast was hot, plentiful, and delicious and staff were on hand to refill as needed

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

free wifi and breakfast

breakfast offered was of excellent quality, and i was particularly fond of the hotel's location, as

breakfast was good.

good security, breakfast or coffee was unmatched very clean

away from home not anymore the bugs is a no for me the rooms needs a huge update don t eat the breakfast it s not freshly made it s from the day before i watched what they did to the

feels like home & free laundry facility

nice large clean quiet room and hotel friendly staff free laundry

laundry it’s free as well is parking

bed was comfortable, and kitchen had everything you could possibly need

room was spacious had a small kitchen and 2 separate bedrooms

good size tv with good channels, loved the free wifi

our room was clean and hot showers - can't complain. the breakfast bar was very good also.

the gym could have benefited from a cooler temp and some dumbells :)

breakfast was very limited in choices sausage was over cooked,eggs were dry

super nice beds, quick easy breakfast

loved the location and free shuttle they provide

they have a shuttle to take you anywhere downtown

fitness room looked bigger in pictures

i personally like hotels that have room service: however, the reasonable accommodation was fine.

room was spacious, clean, comfortable and stocked with all kitchen necessities

swimming pool is great

the swimming pool water was cold my grandson said and the hot tub was not working.

the hottub felt great after a long drive and there was no one in the pool area when we were using it

the gym and pool are great

we were snowed in for a day so made use of the hotel facilities including gym and pool

the 24 hour gym was great

the breakfast was great the staff was excellent

we ordered room service from tgi fridays and it never showed up. we went to bed hungry.

ffee & water), great location, clean, quite, nicely equipped

wifi didn't work took a full day to final call front desk and was sirected to another login code

we also got room service, which was quicker than expected

room service is not available 7 days a week.

sat in the bar and enjoyed a comfortably paced meal

clean, great bar and restaurant.

we also went to the gym and it was very large, very clean and had so many options to use

my kids and i were disappointed

was perfect, bed was comfortable, staff were polite and friendly, friday's had room service

night long people or kids running down the hallways and cussing slamming door all until 2 am in the morning not

my kids and i were disappointed

night long people or kids running down the hallways and cussing slamming door all until 2 am in the morning not

gym and pool amenities are nice.

kids say they liked the pool

really liked that this hotel came with free breakfast, a pool, and gym without breaking the bank

breakfast, constantly being restocked, quiet eating area, 24hr fresh coffee in lobby and very

the location is excellent for the cist and the clean rooms and great breakfast were a bonus!

bar open inside until midnight

common area was very accommodating, the gym area was well equipped and the parking was easily

great gym. nice location.

gym is amazing as well

gym was nice. bed was comfortable.

the musty smell by the pool

the staff was very friendly and our bar tender brandon was the best

gym and pool. clean and comfortable bed

pool is super small.

early check in

i love that the hotel has a bar and restaurant

pillows were hard. kids next door were very loud for most of the night.

gave us late check out and let us continue parking on site after we checked out

that many reviews and online photos show a pool - but, there is no pool (i a big deal with little kids)

spacious rooms and gym very nice. cleaning staff quite pleasant!

the beds were so cozy and the breakfast was excellent.

of covid-19, the pool was closed and hot breakfast changed to prepacked carbohydrates

breakfast was bad both mornings!!!

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

kitchen had all the basics plus some

heated pool, amazing staff and great selection of breakfast items

the breakfast offered a lot of variety and the staff was very friendly.

good location. clean. pool

the pool area looked nice and clean; however, we didn't have time to enjoy with this stay

the pool restrictions but, that is understandable.

most of the vending machines were sold out of water. the water cooler in the gym was empty.

the gym and pool were fantastic

we stayed in a hotel specifically so the kids could swim and the swimming pool was absolutely gross

location and service was excellent. walking distance to everything. gym is big and great.

i had small kids with me

great gym and good breakfast

breakfast was good

the pool was clean and the breakfast was good. a lot of food options.

the price vs comfort.. excellent hotel, very clean, breakfast very complete and quiet zone.

staff was super nice and helpful. pool was warm.

breakfast tends to get busy and there is no place to sit for several guests

), the fitness center, the pool, and the breakfast

full size kitchen

the kitchen is fabulous

location and breakfast were the best!

breakfast baked eggs: please don't put butter on the eggs

we really liked the “mini kitchen” complete with dishes, and pots and pans.

room with kitchen very clean staff kindle

the breakfast was super with a good selection of food

new property with spacious rooms, nicely decorated and with well-equipped full kitchen which was great to have

nice location, quick check-in, good wifi. slightly better gym than most. good coffee.

good location, helpful staff, good concept

we requested room service and it never happened

we loved the train car rooms so much and i would highly recommended that anyone who has kids of any age spend the night in one of these rooms because it creates a cool little memory for

it wasn't a time for adult swim. there kids in the pool late

the pool area was nice and the kids loved it

kids in the pool caused the pool to have to be closed

breakfast and the cleanliness also the convenience of being on the canal

we enjoyed the pool table and fitness center, as well as the breakfast, although it became quite crowded, with standing room only

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo convenient (+)facilities included kitchenette and laundry. also breakfast provided

was double charged the pet fee

only good thing that i got from my stay was doing my laundry

everything and breakfast

breakfast ends little early besides that everything was great

the fact you couldn't take breakfast to your room but due to the nature around i understand why

the staff was amazing at the restaurant in the hotel during breakfast and dinner at the bar the area was well kept it was clean besides dust in certain places

maintenance person and he promptly returned with a can for use the front desk was helpful with a late check out and holding my bags until our final basketball game finished late-- very helpful

shallow end for smaller kids would be good

location to convention center, centrally located. accommodated early check in.

kids running up and down the hallway being loud all night until around 2 am

i loved how big the room was but sadly the pool was closed

food and bar could have been better

haven’t tried the breakfast yet but more than likely we will try it and the pool possibly too

the location..the value...the staff...the pool...just a lovely stay!

the pool was great for the kids

great bar and restaurant in the hotel was nice; as was the starbucks - just off the lobby - the next

rooms could be spruced up — not as elegant as the lobby. gym needs wipes.

early check in was excellent

to chicago from gatlinburg and wanted a place to spend the night and break up the drive for our kids

the parking garage was across the street so we had to haul bags and kids thru the garage then thru the mall across the street and finally thru the hotel

enjoyed my stay altogether and have no complaints except maybe offer free laundry

the staff was pretty friendly and it was so nice to have a pool

i was able to park my 18 wheeler

the pool was closed to fill it w water 2

the breakfast was really good

the rooms were very spacious. the pool was nice.

should have limits on how many kids per adult at the pools

the bar staff who took my food and drink orders were top notch and very helpful.

the bar closed too early.

my grandkids had a blast in the pool

love the bar and great food.

the staff was perfect. so helpful from parking, check in, and room service.

bar and restaurants were very accessible by foot

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

the room service was good, but the food wasn't anything great

we loved the pool and hot tub and beds were very comfortable

the pool could have been warmer, and the sausage was cooked to long

they do have 24 hour laundry

staff was very accommodating. pool very clean. stayed overnight with our granddaughter.

very clean and quiet and comfortable with a good breakfast

breakfast was amazing

was excellent to our kids

the patio next to the pool area, there is a grill and it had been used before my kids and i and boyfriend went out while out there my 4 yr old touched his hands to the grill and

nice breakfast, clean room condition.

we were only there one night for my 14 year olds gymnastics competition and baths help his muscles loosen up

very nice wine bar bistro on premises. friendly helpfull staff.

excellent gym

staff, cleanliness and beautiful hotel and a pool is out of this world

room service price was outrageous

gym , swimming pool and accesories were excellent.