nice outdoor pool

i worried all night about my kids i didn't sleep well and was in and out

they charge for premium wifi and it doesn t work at all

breakfast was enjoyed by all in our family, especially the waffles

kids slamming doors and could hear their whole conversations

i didn't like that it had a smallest sink in the kitchen, when washing the dishes all the water would come out

breakfast was very good

the pool was nice. staff friendly

very clean, staff was very pleasant, breakfast was great

breakfast is very good but the quality of food is just ok

the pool area was nice with a lot of seating for groups of people

ok enough of that we were told also at check in that the hotel was full so there would be no room service - cleaning for sat or sunday

convience of the shuttle to the concert that we flew into phoenix to see

hotel offered a shuttle to the game we were attending

we to the game , walking distance but also provided transportation. excellent breakfast

free breakfast was very good

at home i will definitely come back , also i got a free $10 guest pass for the store and the laundry room was so clean and convenient

staff and breakfast was great!

the staff was extremely friendly! the breakfast was delicious! the bed was unbelievably cozy!

the patio out to the pool was a bonus and spent a lot of time out there with the heat

a great hotel- rooms are spacious - the bar in the lobby is nice and the staff was very helpful and polite

room service was good and quick

room, excelente, lobby, bar area, beautifully designed, best location for stadium and restaurantes and entertainment

the folks at the spa were great & we had a awesome time during our couples massage

pool good gym

location & the kitchenette is complete , awesome !

my kids sure did enjoyed

but what i will say was different from most was the breakfast

the fitness center was 24 hr which was great. everything else was better than i expected.

clean, comfortable couch and bed, nice kitchen , staff helped me to get checked in early, very friendly, loved it

clean rooms and overall great experience. heated pool was a bonus.

i loved your hot tub and heated pool

also too, please more variety for the breakfast menu

the outdoor pool was warm and we were able to swim in it in the evenings in late november

pool area and amazing water

proof rooms; good breakfast daily; free parking; great wifi; laundry and fitness availability; kind workers on every

nice little gym and other amenities like laundry. so close to shopping, movies, restaurants.

breakfast juice machine wasn’t working most the days i stayed and the laundry mat was out of order

bed was very comfortable. we enjoyed the pool and spa

nice little gym and other amenities like laundry. so close to shopping, movies, restaurants.

location was great, breakfast was good and the king rooms were very nice.

only issue i had was with the guest laundry services

great breakfast

great staff, great location, very good buffet breakfast

the laundromat was difficult to use, but it was good to be able to buy laundry detergent

nice pool, fitness center and great meeting rooms should you need one

breakfast

clean. excellent staff. great gym.

the breakfast and the the staff that helped with it

insufficient laundry and dryer facilities

would like dish regular washing soap also in kitchen... add extra small trash can in bedroom.

clean, liked the kitchen options. close to our venue.

staff and excellent customer service, comfortable beds and a great breakfast

the room choices are great with a 2 bedroom 2 bath with living room and kitchen and tv in each room

spacious room, felt like our own hip apartment, great location, nice breakfast

free breakfast, room size, laundry availability, location

my kids enjoyed the pool

laundry available

pool

people were trying to get into the pool area from the parking lot and there was quite a bit of pot smoking in the parking lot

the pool is just a pool directly outside the hotel

we needed an early check in because we had to leave our timeshare

breakfast grab and go.

with card reader on outside entrance between hotel door & pool gate

unable to use card reader (sun) when re-entering the lobby area after using the pool area.

pool was awesome and property is secure great location!

didn't like anything although i didn't like staying in the second building i rather stay by the pool it's more

the pool was nice and clean and the main man was

the pool was a lil bit to warm even in the evening.

pool green and dirty....would clean open and then close it a bit later

stayed here multiple times and now they have breakfast that was fresh and had everything you could imagine with different selections of great

the laundry room came in handy

my room was next to the pool

breakfast should have been served earlier taking in to consideration the huge event for charlie

have been nice to have some breakfast items in addition to the coffee and juice available

as for the pool area, while it could use a bit of improvement, it still provided an overall enjoyable

it is near a lot of shopping, restaurants, top golf, the stadium

the pool the jacuzzi very welcoming

having a restaurant and bar at the same location. not having to leave to get a dinner.

pool was small and there was a smell suffer smell from land around hotel , no area you can just sit

great customer service pool

pool

breakfast included in stay

pool was great

we did not get to enjoy the pool in the morning because the gates did not unlock at 8 am but it really didn’t alter our

free breakfast, indoor pool, they clean your room everyday good friendly staff no complaints

the pool was great

no out door pool

the they have the usual cable choices plus a couple movie channels and wifi worked well with good coverage **

the pool is awesome and the laundry facility is nice too.

my grandson enjoyed the pool too

was clean, nice, it had a refrigerator, microwave, blow dryer and an awesome continental breakfast and the beds were cozy

wish there was sausage and bananas with breakfast.

no breakfast and lousy alternative option

very outdated. $25 day pet fee.

pool, lake, guest laundry

laundry on site

had a pool side room and it was perfect

i loved the suite setting and the breakfast was delicious

centrally located, cleanliness and pool

had hard time getting dinner due to kids hockey group in town. maybe luck of draw.

next door had kids, too noisy

like the complementary cookies (kids) also free complimentary breakfast for kids.

rooms or good odor fogger , no breakfast (could of offer a protein bar or something), screaming kids in the middle of the night next door (i think they could of put them away from occupied room

i think it would be better to put a clock in swimming pool area so we don't have to get out of the pool to see what time it is

staff was friendly, we ate at the bistro, used the gym

pool was nice and clean

loved the pool. the hotel was nice and clean. our king suite was awesome. great size.

pool looked lovely but we didn't get to swim because we only stayed 1

the room was really nice. i loved having a back door leading out to the pool.

was no one that brought the towels you had to walk down and get everything yourself there was no room service available and the breakfast offered was disgusting something they would serve in

i am not anti-cannabis but i do not think they should allow it in closed spaces with kids present, line hotels

i liked the fact there was no room service, as no one other than us would enter our room

bar is very very small and they still made us feel very accommodated

also i enjoyed the wifi and the fact that i didn't need a password to connect

the deal breaker on choosing a hotel for us is there must be working swim pool & hot tub

and how the pool was outside, very nice staff, very clean, big room, air conditioner worked amazing

close to food locations & i like that they have free wifi & continental breakfast

staff were great and they figured out a way to serve breakfast safely.

it's super clean the staff is excellent, breakfast is very good, the pool is clean and warm

then the pool and spa being closed was ridiculous

the pool wasn't open everyday

a very nice pool for younger kids

room size. convenient parking. coffee

propertymy staff, no breakfast, served on property and there's no mention of a daily $25 pet fee

i like how they included quality products to shower with and the breakfast was amazing as well, i would say this hotel is 5/5 no complaints

breakfast options were meat heavy and there wasn’t a vegan/vegetarian option available

breakfast was decent for continental breakfast. location not ideal but worked out fine.

it was beautiful and clean. free breakfast, great workout room and nice pool!

the hotel room was spacious, and bed was comfortable. the breakfast area set up was good.

for extra blankets and not available would have liked a complimentary water bottle pool outside right in parking lot without

the best western tolleson is extremely clean with a friendly staff, and a good continental breakfast

location was perfect, staff very friendly and helpful. good breakfast.

love that they accommodated my request for more breakfast and made sure my room was correctly reserved -even with late arrival due to a delayed

great customer service and breakfast!

the cleanliness of the room, bathroom, fitness center, the entire place is spotless!

breakfast on monday morning did not have the same offerings as the weekend.

staff, excellent service at check in and a variety for breakfast

nice room and breakfast was good.

it was comfortable. liked the fitness center. it was calm. easy access to the freeways.

clean, good breakfast everyday, and the staff was super friendly

son thought pool needed to be cleaned but loved the fitness area

breakfast is excellent. location is just off interstate.

went downstairs to have breakfast but front desk informed us there was

just more towels available by the pool-restocking the towels.

pool, gym, beds were comfortable, clean & remodeled beautifully

that the pool wasn’t in service. there wasn’t an ice machine in our floor.

the breakfast was good

everything. simple process. friendly people. huge room. good breakfast

everything location, room spotless, breakfast, staff

pool eas closed most stays..

door and frame both locked great. laundry mat on site stores are very close by.

if the pool was open.

the laundry room vent for the dryer is blowing in your face when you walk buy

perfect location, staff is very generous, very clean, nice pool area, family oriented hotel, quiet, safe and secure

the full bar and food options were a nice touch

pool and whirlpool were refreshing

the pool was not to deep so the kids had a really good time

i didn't use the pool but it was much bigger than most other hotel pools, clean & perfect for kids

it was clean felt welcoming the size of room was perfect for my fiancé and 2 kids

and the laundry room was great since my lover stole most of my clothes so i could wash what he didn't

the free wifi and i got a late check out til noon.

they gave us an early check in .we're very nice and have good security ud83dudc4d

they allowed early check in

breakfast was ok but corporate still had covid precautions- so no hot breakfast

it's clean. swimming pool had warm water. breakfast was good.. staffing was friendly

breakfast, gym, our room was close to all.

great pool and spa pool

the pool, hot tub and the ambiance

pool was dirty and unusable, along with the hot tub

no pool

was hair on the shower wall and to top it off my friend and i were getting ready to go to the pool and two people somehow opened our room door that only we should have been able to get in

the pool was locked up the tv didn't work the outside didn't work with keys

wanted to swim. pool tooooo cold.

the pool was great

are beautiful and large with full kitchen

very clean, spacious rooms , good breakfast

breakfast was excellent, and workout room was great

didn't make the breakfast time but kitchen in room provided us a great way to make our own

left before breakfast, i'm sure it was excellent

the breakfast, staff, and pool were great

best breakfast i have had a hotel in a longbtime.

location, pool, and the wonderful breakfast. staff was very attentive and helpful.

best breakfast i had on the trip. much nicer than some three star places i have stayed at.

last but not least, the peace that you feel while there, no smokey halls, enclosed pool and jacuzzi and other amenities and the interior design of the hotel is just beautiful

i wasn't able to use the poolud83eudd37 too cold. no one fault

pool closed

old carpet in rooms no water in the gym

everything but the pool

room, breakfast included, pool, staff.

comfortable, clean room and laundry facilities.all

the continental breakfast was actually a hot breakfast

clean rooms, a very comfy bed and good all round facilities eg: laundry, ice machine

staff goes out of there way to accommodate your needs ..just need the pool open again is all.

i went into the indoor pool and found no exit steps for the disabled to help me get out of the pool

the bar was good too

the pool and lobby were nice

the temp of the pool

nice, new hotel! bar was good. food from in-house restaurant was good!

i checked in i was greeted by friendly staff, i ask if my room was near the golf course, cause i was golfing there, and the staff upgraded my room to a casita on the course

i love the history, the staff, the spacious rooms and bathrooms, and all the amenities

i did not play golf

kids tower pool was amazing. staff there were amazing.

it was very relaxing, the staff was very friendly. my kids enjoyed the pool area very much.

they have a good breakfast

i was awakened at 4am with loud talking and somebody doing laundry in the room next to my bed(staff i guess) overall a pretty bad night of sleep especially

free breakfast, swimming pool and jacuzzi

the pool wasn’t open

the pool was warm.

the room was awesome and the staff were very nice. great breakfast!

the kids enjoyed the pool and hot tub

liked the pool and free breakfast buffet and your staff was kind and helpful

the floor is uneven charged for parking scant breakfast

no breakfast, no ice machine, no gym, no room service

staff, nice pool & hot tub

the pool and staff

disappointing for kids and especially for dad

had a mouse and my kids couldn't walk around after 9 pm without security being called total bs if you ask me and not

love that it had a full bar and restaurant

the breakfast was exceptional. room very clean and beds super comfortable.

comfortable rooms and beds. assorted breakfast items are appreciated.

breakfast was basic. no fruit out daily. needs more variety.

breakfast could have been better but overall stay was awesome!

breakfast could be better. facilities like pool were too small. nothing walkable ( food etc.).

fitness center was my biggest disappointment because i like to strength train when i exercise and

pool was incredibly hot and not too enjoyable

breakfast was very good and beds were comfy.

breakfast excellent. location good for our purposes.

newly remodeled and clean. large pool and spa.

the water park was amazing and kept our kids busy all weekend.

the views and the pool

besides i had someone play knock knock ditch on my door my last night which scared and woke my kids but they not your guy s fault

the staff, excellent in room service and food. nice, clean and comfortable room.

the pools were great and the slide was a lot of fun for our kids

the exit door to the pool.

comfortable room, lovely pool. close by lots of things.

extreme cost of breakfast vs value per dollar.

wish it had a bigger pool. a small breakfast included.

your into free breakfast

facility was nice and breakfast served so it was covid safe was a nice

very friendly staff, many dining options close by, good fitness room, pool and hot tub

disappointed the pool was closed during our stay. it was a weekend.

was able to get an early check in which was great since i had to get ready for a wedding i was in town for

it was very clean, breakfast was super good. staff was very professional and nice.

staff, very clean, lots of room space, big fridge, pool was open, had an available laundry room

laundry room was a total mess and half the machines were out of order

hot tub could be hotter gym needs attention

early check in was available

car was stolen,air conditioning didn't work in the gym,rates went up a lot after everything

breakfast bar is a bit thin

only semi truck parking

breakfast was standard but fresh and clean area

no laundry facility. cost was high for the service provided.

no laundry room & no luggage rack

fully equipped kitchen nice bed spacious up to date friendly staff quiet

location, nearby horse riding, huge pool and slide, plenty of activities for kids to enjoy, food truck on site was delicious and reasonably priced, close to lake pleasant and

balcony, kitchen, access, bed, bathroom, layout, pool, kids friendly, activities, pool staffs, laundry within the room, parking, firepit and outdoor grill facilities

fitness center

having a full kitchen with groceries nearby saved us a ton on eating out too

we had a room with the spa tub and enjoyed a nice hot bath together

a) was not clean.

pool and room

the wifi was fast and worked perfectly

i also needed a late check out and they were very accommodating

it’s very different and fun, the pool and hot tub area was awesome!!