change the garbage cans, and toilet paper in the pool restrooms.

we spent several hours at the steakhouse bar where the staff accommodated our request to watch the blackhawks game- the food and service at

breakfast came out looking delicious as ever

no breakfast offered like most other hotels in this chain

has a shuttle

there wasn’t any eggs or sausage for breakfast

breakfast

desk worker super nice and breakfast was acceptable

i never eat breakfast because i don't like getting up early in the morning

i am gluten intolerant so not much for me in the way of breakfast options

beds where comfy. pool and amenities awesome.

the kids loved the pool and basketball court as well

breakfast

breakfast wasn’t great

the kids loved the pool and basketball court as well

early check and super late check out.

tiny pool and the sauna wasn't bubbly, they said they changed it to just swirling instead, not impressed

it was clean, comfortable, pool, sauna, breakfast were all enjoyed

friendly staff, nice location, nice room and continental breakfast and decwnt price.

overall very good experience. very friendly staff. breakfast had lots of options

breakfast offerings were substantial

the hot breakfast. the view of downtown.

pool had no towels and staff didn't get us any. also the bar closed at 11pm

comfortable bed, free drinks and free breakfast

was well appointed, staff extremely friendly and professional, and the superb omelette/breakfast bar exceeded most breakfast

we got a body bar and shampoo and conditioner

bar poorly staffed and high priced

very unique casino within walking distance (or could take a bus) (+)was a huge selection of casino games and the room was exquisite (+)was expecting a sad and cheesy, smoky casino, but it smelled so good when we walked in and all the way to our room (+)the casino is next door and has a shuttle service to it (+) not what i expected for a casino hotel (-)hoping for a restaurant in the hotel, i arrived starving and there was a restaurant in the casino which is not attached to the hotel (-)provide a continental breakfast instead of having to go to casino to eat (+) lived walking over to the casino (*) a good time can be had at the ample casino (-)breakfast, we stayed on a sunday and monday night and found out that the casino's restraunt's were closed those two days (+)it was all good. no restaurant at the hotel. had to eat at the casino. ate at

enjoyed the fitness center

nothing open but the snack bar on monday and tuesday so no option for a meal.

recently remodeled. clean pool. place looked nice. friendly staff

beautiful, clean, comfortable rooms great staff and the breakfast was great. will be back again!

check-out clean rooms, quiet, comfortable beds connected by walkway to the civic center delicious breakfast

room service will not clean your room unless you stay over 5 days

the pool was hard to find due to no signs

because of covid they had room service shut down.

they open gym and landry so i used both it was

it has a great laundry, workout, pool, & a nice lobby & cafe

bring your own laundry detergent,

the pool water temperature was very cold for small children but they still enjoyed the play

chose this hotel for the splash pad for the kids and unfortunately it wasn't working

hot tub was nice but everyone including kids wanted to be/play in hot tub

my kids didn't want to swim in it because the water was so cold

location and the pool

was a traveling teenage volleyball team that made using the pool difficult for our young kids

entire hotel was clean the continental breakfast was amazing and every day something different so it was a nice variety the staff was

also, the continental breakfast was wonderful

loved the facilities (enjoyed a little time in the clean pool - wish there was a hot tub though)

very clean, comfortable beds, complimentary breakfast buffet and friendly staff

very friendly staff. pool was great

the pool was refreshing and clean

pool was a little cool and not much parking

staff was excellent the ladies taking care of the breakfast bar were exceptional ,very professional and kept it well stocked and clean

pool area clean and comfortable

comfortable and roomy. nice kitchen area. would be good for a longer stay if needed.

breakfast was fine

the casino was right down the street

too many kids

too loud if kids

i had to tell the kids to be quiet and then it made them

appreciated the late check out as it helped with our kids' sport activities that were happening in the area, thank you very much

e bar in the bathtub is smart but i don't like hotel bathrooms with tons of bars

the bar was closed at 9 pm on a saturday night.

unsupervised kids everywhere, yelling and running in halls

were good enough and shout out to the lady at the kitchen, she is the best, checking on food and adding more if it goes low, cleaning the tables if

one of the beds sunk in and made it hard to sleep with the kids

kids loved the pool the most :)

pool is large and open until 11 pm

the pool were so relaxing that it made the cost worth it

loved the heated pool and worwork out room

heated pool was nice for the winter

breakfast could have been better. a lot of cold/luke warm foods.

had breakfast as a take & eat because of covid restrictions

great breakfast

people hanging out in parking area playing loud music... terrible smell in room

room was clean the shower was great they serve coffee and breakfast they could serve because of the covid all in all a good

breakfast starts at 6:00 a

the breakfast could of been a bit better

earlier breakfast?!?!

the pool and hot tub were excellent. very large room.

selected this hotel for the pool

the continental breakfast was amazing as well

clean, luxurious, excellent breakfast

breakfast was a little disappointing. there just wasn t much as in the past.

it had an indoor pool and the rooms were big

the breakfast.

we were able to use the pool as well, and it was nice and warm

breakfast was solid too

the pool is small but it is actually heated

great selection for breakfast. we were able to get full and start the day off right. thank you

the breakfast area was very good with waffles, scrambled eggs and sausage as well as pastries and

everything else, pool was open and it was sparkling clean. this hotel is spotless and beautiful.

handicap parking good just had knee surgery came home from eating 2 trucks taking

very good location. nice and spacious room. good breakfast choices.

pool, breakfast, great customer service

toiletries...shampoo, conditioner, body wash, as well as the breakfast, pool, gym.

through no fault of the hotel, the pool was closed. bath tub was very small.

clean, comfortable. good breakfast.

very scrumptious and the pool is very inviting

the friendliness of the staff. the hot breakfast options. no pets allowed. no bugs of any type.

clean, great pool and hot tub

the best was the concierge shuttle driver anthony was amazing

wish the pool was open just an hour longer!

the pool facilities were well maintained and very clean

fitness center had more than just a treadmill

breakfast

the breakfast was good, pool and workout facilities were good. front desk staff was helpful.

like i said staff was fine and breakfast was good

breakfast was very good both