the room was clean. breakfast was pretty good. nice pool. overall very clean property.

clean comfortable good breakfast great staff

our breakfast server was working very hard each day, and our housekeeping was very attentive to our

the breakfast and the pool

friendly staff, clean, and comfortable, good breakfast

very comfortable bed and quiet stay with delicious breakfast

breakfast options were a bit limited for the price of the hotel

breakfast was pretty mediocre. not a lot of variety and average flavor. lack of fresh fruit

breakfast was ok would have liked to have more fruit options but all in all it worked!

the breakfast was a little lacking could have had a little more variety

comfy beds, very clean. nice staff. indoor pool. free parking.

friendly staff. great room, bed and bathroom. good breakfast.

hotel pool hours were from 6-9

great location to our event. no problems. staff was friendly. breakfast was very nice.

staff was so nice, the pool was warm, and the breakfast and coffee was hot! great stay

thomas hospital, breakfast was plentiful and good

breakfast was very goo lots of variety

friendly staff. awesome location. great outdoor pool

clean swimming pool

the breakfast was fresh and plentiful! the rooms were very clean!

the breakfast was much better than the typical included breakfast at other hotels

it was very clean, smelled nice, had great breakfast, not too costly and the staff were nice.

location, breakfast, cleanliness and the bar.

location and breakfast was good newer hotel. nice area.

the free breakfast was delicious

elegant, and cozy lobby and courtyard, quiet and clean room, comfortable bed, nice shower, super gym,great location - close to the mall

the pool on the roof was awesome

the coffee bar was not open when i needed it in the morning

pool closes too early and parking isn't the best

gym was a perfect amity for the morning of my naplex just run and clear my head and doubt leading

pool.

the pool was very small.

the fitness facility was very good

clean and rooftop pool

very clean loved the pool

the hotel offer great amenities such as free breakfast, free internet, and or pet-friendly rooms

there is no bar or indoor pool

very practical, good space, kitchen & all the necessities

the breakfast

breakfast was amazing for a complementary breakfast

rooftop pool

top pool and bar were awesome beautiful hotel

top pool and bar were awesome beautiful hotel

very friendly and attentive staff, a good restaurant and well appointed gym

the staff was very polite! cleanest hotel i’ve stayed in. gym was probably the most impressive

parking lot was somewhat icey but free. free breakfast was welcome.

waffles, nice breakfast, vanilla creamer

no indoor pool.

decent breakfast

i wish there was a hot tub or whirl pool

the outdoor pool was nice. easily can walk to two restaurants

only size off pool

there's a sand bar right across the street that you can have a drink at, play volleyball, or get an ice cream cone

the room was spacious, including a full kitchen

our room was perfect - well outfitted kitchen, large bathroom, large tvs and comfortable bed

the pool, gym, staff above and beyond

great staff. nice pool. clean rooms.

free shuttle was a highlight and the drivers were all personable, helpful and insightful

very clean breakfast but it was a little costly

asked to frot desk help because i didnt hace wifi signal in my room

food from room service wasn t good at all

room service double charged me and forgot to deliver full order

room service was prompt in the morning when i left my card out the evening prior

down to our car around 10:40 and the housekeeper walked into the room without even knocking while kids

), shower was dirty, old food left in the fridge, no breakfast option

pool access and gym. breakfast

excellent free breakfast

it was handy to have a laundry

rooms were spacious with a kitchenette

the size of the room bed very comfortable kitchen amenities ❤️ sofa clean nice shower long mirror where someone else could get ready all

server at breakfast was too loud

get the manager she told her to tell me to call her later she was busy and was short staffed in laundry department that was very rude of the manager she didn’t try and compensate me or anything

wish they would have informed us that the pool was out of order. my kids were pretty upset

the breakfast was tasty and the pool and fitness center was nice

wish they would have informed us that the pool was out of order. my kids were pretty upset

yummy breakfast

there were thugs and college parties kids everywhere going to bars

it was very nice. the breakfast and servers were great.

breakfast was good each morning - hot selection changed daily - great yogurts!

hotel was nice and very clean-laundry option was convenient and nice

wasn’t bad but for the price, you would have thought the breakfast would have been a little better

gym was outstanding.service was great!!!

restaurant seem to be understaff long wait for food breakfast

i enjoyed the gym

room service food quality was very good and service was exceptional

the bathroom was beautiful and the living room was wonderful with a kitchen counter.

ran out of breakfast food just before 10 am cutoff.

location, shuttle to broadway was great, room equipped with a kitchen and great breakfast

now i know where to look for future trips needing a small kitchen for long family trips

initially our kids were disappointed that the pool was closed for winter but there’s so much to do in nashville

the lobby was awesome and my kids loved learning to play pool & the fun drinks

the staff were all very friendly and helpful and accommodating with our early check in and late check outs

momma wasn’t sad about the moxy drink the bar whipped up for

not for kids, but it’s a great stay for 21+

moxy was full of personality, check in at the bar and your first drink (including non-alcoholic ones) is on them

the coffee & beverage bar has great service hours

the pool is tiny …like for kids and you have to pay $50 per person for 2 hours to swim

coffee could have been better, but overall it was good & the rooftop bar outdoor area could have been set up better for winter

water stations except gym and lobby

staff were lovely and the rooftop bar and pool were great too

gym was clean

who took our to-go dinner order, to the front desk gentleman the next day, to the happy server at breakfast

very basic for the price - no unholstered furniture in the small room, no extra touches

i will make this comment--the spa needs to lower their prices and it was impossible to get an appointment

ich was quite good) took an inordinate amount of

spa room that is advertised did not come with the glorious bathtub

breakfast and servers were great

we enjoyed the pool area and the staff was very friendly and helpful!

the breakfast was outstanding and very good customer service.

gym was dirty with no towels or water two data in tow despite notifying staff

more equipped gym, better pick up time for van.

would have been nice if the pool was open but i know that covid was the cause.

told about extra $$ for parking, even when i spoke to the hotel direct reserved for my kids honeymoon get away, called hotel to make sure everything was set for their arrival

free breakfast was good and kitchen staff excellent

bistro was nice, gym facilities were very nice

was very nice, enjoyed pool area, rooms were comfortable, tv modern with many viewing options

was no wifi for several hours when i arrived

ordered room service for breakfast, they were very punctual with the delivery time i wanted - i loved the

we received free breakfast and upgraded wifi when we signed up for the rewards program and it was the best part

our stay however, room service knocked on our door twice before 11am on day of checkout about cleaning

snack item available in the mini bar section was expired

pool, gym, restaurant and valet was everything we were looking for and more

the room service didn t bring any silverware or napkins for our order so as we waited for them as our

finished were very esthetically pleasing, the pool and bar area was very nice

we also came back down again to ask for a menu for room service as the qr code in the room didn t work

pool area is amazing! also, every staff member i dealt with was top notch!

room, location around the hotel was fantastic, free shuttle to downtown, great happy hour and breakfast was amazing

fabulous beds and breakfast

the omelet bar was phenomenal. in fast, the location and my entire stay was excellent!

breakfast

with the stay was great, except for the breakfast

room was great very big,bed comfy, shower head was amazing and gym was nice size and very clean as

amenities such as gym/pool/restaurant were next door in the springhill suites

got upgraded so we were surprised to walk into a 2 bedroom 2 bathroom with a kitchen and living room

breakfast was amazing and the rooms were large with a perfect little kitchen

the room and breakfast were good and decent.

breakfast was great

mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym and pool good

pool

drive mammoth cave national park kentucky , 15 minute drive to grand ole opry, breakfast good , gym and pool good

location, breakfast, staff

didn’t like the bar tender, he was kind of cold and rushing us saying the bar would close which was fine if that

the staff, especially amina, made us and our pet feel like family

gym

the bar and live music were great

i like the access to wine bar and fitness center. the bed was comfortable and rooms clean.

offers a restaurant and bar with live music

rude front desk staff, college kids take up hotel with parties, dogs in hotel

expensive parking, lack of free breakfast

pool was a hit for the kids

clean, very friendly staff, large pool and decently equipped workout facilities right next to the elevators

even used the laundry and the gym

breakfast had a wonderful variety and tasted fresh

the staff was incredibly friendly and the quality of the breakfast bar was a nice surprise

the breakfast was great and the staff was very helpful. especially betty, she was very helpful.

returned the second day to room filled with kids pizza again and no apologies

beautiful. nice bar and restaurant.

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning at the nascar race and back to our room late

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning at the nascar race and back to our room late

the facilities are beautiful the gym, rooftop bar all

could not believe the pool closed at 8:30

only thing we can honestly say is one day room service didn't take or leave new towels

very clean and lovely rooms and bath. gym great. very secure.

requested an early check in prior to my arrival due to an important work meeting i had scheduled and the team

beautiful place to stay. loved the rooftop pool with the bar/restaurant.

also, the large pets all over especially the bar areas upstairs and down, in the gym, basically all over the hotel was too much

the rooftop restaurant and bar is amazing

sadly didn't get to use the roof top bar or pool due to the weather, but looked good

my only suggestion would be adding a complimentary coffee bar or water in lobby

nice hotel; rooftop bar was nice.

the gym was adequate and open 24 hrs

plus it is loud, from the street below to kids running around

the gym could be in better condition

no variety of breakfast food from day to day. pillow was uncomfortable.

experience all around: clean room with full kitchen and powerful shower, superb breakfast service, and attentive staff

there’s restaurants within walking distance and the bar in the hotel is nice

good laundry facility for travellers

there is a nice small city park behind the hotel with a grassy area, tables, and a large jungle gym

gym is very basic and equipment is old

the gym has a couple of cardio machines and some free weights

i checked in the woman said that she would take care of my laundry (small) bag and it would be ready in the morning by 10

gym needed equipment updating

place has everything you need and expect, plus a swimming pool, laundry, gym

not that much noise even though there s a lot of noise it s kind of beautiful and has a great pool center even if you can t use the pool, just nice to be in and they have a great breakfast

pool was nice for the kids too

location only 15 minute walk

top bar/pool area was nice

like to see roof top bar opened a little later

the complimentary breakfast was pretty decent

than it is though it is nice we were unable to enjoy the features of the rooftop pool or bar as the area was too small and crowded with people

breakfast bar and it was really good

gym outdated

location is great, easy on/off to interstates. very nice staff, plenty of free parking.

wifi didn't work and the coffee maker in our room didn't work either

very nice and clean. they also have a shuttle that takes you to the live music and bars.

had staff kids running above my head for four days

very nice front desk staff. very nice gym. walking distance to while foods.

10 minute walk from the main broadway bars but far enough away that you don't get the noise

breakfast was adequate although it took a long time to be served and then one member of the family

milk & honey is a couple of minutes walk away and is amazing for breakfast, brunch & lunch

out for breakfast

pool wasn't heated.

booked it for the pool parties

all loved the roof top bar, pool deck and coffee bar

great room and brilliant gym - all i'm looking

live music at the bar both nights we were there

air conditioning in the gym was not working well

clean, quiet, location, shuttle, free breakfast, extremely comfortable bed.

shuttle was great!

the breakfast could have been better.

i love that they have a free shuttle to the downtown area

service; room service pretty bad and inconsistent, special requests or needs are complicated to accomplish

of worst room service breakfast

location was great. room service was good and staff were super friendly and accommodating.

initially they said i would need to order from room service which is not customer friendly; esp considering the price per

roof top bar was absolutely stunning

very decent gym too

even let us have a very generous late check out time without charge

at the bar and restaurant was a bit slow but the staff was friendly and went out of their way to make our

just some renovations going on so no bar facilities for a drink in the hotel .

at the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and

everything was beautiful- bar food and drinks outstanding! porter, valet, and spa so friendly!

the restaurant and bar at the hotel were both enjoyable to visit and the gym was well-maintained

was a little disappointed with the portion size of food we ordered for room service compared to the price of the items received

spa facilities ,as usual in american five star hotels, doesn't meet standards seen elsewhere in the

the pool wasn t working when i went to check it out, the rooftop bar was amazing great views, the

pool looked great but didn’t get a chance to swim

they have a gym, pool, parking and hot fantastic breakfast

the pool should’ve had a hot tub

nice little gym

clean hotel and room, nice staff, good breakfast, great location, one free uber ride a day, overall a really good place to stay

we had kids partying in the room next to us all night

breakfast was good and location was great!

enjoyable outdoor pool

it was in a great location. very clean. staff was friendly. pool was nice.

nice outdoor pool and good gym facilities

are some really good eateries in the area (first and foremost, monell's, which serves excellent breakfast)

charcuterie box on arrival and free breakfast

the breakfast was delicious. it was so much nicer than a continental breakfast.

breakfast was ok and was served from the kitchen to be eaten in the dining room

the staff enabled me to wash our laundry in the hotel personal facilities

i like the different choices at breakfast, the bistro-like muffins were amazing, as was the breakfast sandwiches & they were so

akso the breakfast in the morning was phenomenal, and lele was the best

our kids were really looking forward to it & once we stepped out of the elevator we were told no kids

rooftop resturant was great. pool and gym very good

the bar had a beautiful view of the city

location, very modern and clean, staff was super friendly and helpful, breakfast was very nice - amazing value for money

rooms were spacious, very clean, the gym was excellent, breakfast was delicious and the staff was amazing

the complimentary breakfast was very good and the staff there was very helpful and friendly

breakfast was fantastic

very spacious, friendly front desk, free breakfast.

very clean with great amenities. breakfast good and the gym had a variety of equipment.

she was able to get early check in no problem

pool is very small we had a group on ten 15 year old girls

beautiful property with a beautiful pool. wonderful location as well.

hotel staff at the indoor bar and pool bar were amazing the entire trip.

didn’t really need a kitchen, but hey, we knew the room had one when we booked

room location right next to the ice, soda machine and laundry was the best

gym was sufficient

the gentleman went up to room and entered when myself and my 2 kids were in there sleeping

2 of 3 elevators did not work. sat nite, bar was closed for an event.

the breakfast... it's almost gone when we got there and it's only 845 am .. on a saturday

the shuttle service to broadway was great!

bkfst was decent. appreciated the courtesy shuttle into town

breakfast

nice great breakfast every morning

great for kids

also, the bar was great and the bar food was as

the rooms, lobby, and bar area were really nice.

elevators are hard to stomach and if you have little kids the balconies will give you the fear

room service breakfast for 2 is about $75 with fees which seems high.

like the pool etc

and this was my partners and i s first time ordering room service and we are now obsessed

their were no towels at the pool and limited space

room service was $33 for a cheeseburger - $16 for the burger and $17 for taxes and fees we called

loved the friendly staff, i loved how i was treated, and i loved the bar upstairs

pool bar and service at pool

i didn't have breakfast at the restaurant. we got room service

didn't have breakfast however, the room service staff brought me coffee because the machine was inoperable

your spa front desk member was very accommodating in make arrangements to change her spa schedule at the

the food was wonderful, as well as the bar atmosphere

i liked the facilities as well (gym, pool, meeting area)

pool

location, music roof top bar and pool and the staff was so helpful

the pool and bar on the 5th were excellent. the workout gym was nice too.

bar and restaurant within fully stocked and staffed

had to order coffee thru room service

though the regular restaurant and bar were under construction, the hotel staff created a wonderful atmosphere in the beautiful lobby

ordered room service breakfast and it was excellent

the only reason for 4 star with hotel amenities in general was the gym is unavailable and we would have had to walk to the neighboring sheraton to use theirs

we were there for two days and great location for walking to restaurants and bars

boutique hotel, eclectic art, rooftop pool with bar, restaurant and a cocktail bar off lobby.

gym wasn t great - but satisfactory

beautiful lobby, above average gym

the rooftop bar, deck, pool area was awesome!! rooms were very nice and comfortable.

the pool is amazing with a beautiful view

pool was great but children not allowed after 6pm not fair

the breakfast was delicious. the open bar was an added bonus the evening of our stay. loved it

location and great breakfast

location and it's embassy suites - breakfast and happy hour

was told we couldn t do room service as they were understaffed

room service is not cheap

didn't care for ala carte room service. but obj was good.

bartender

pool and gym area was very nice

our reservation included daily breakfast buffet with many food selections

was incredibly loud in the morning with doors continuously slamming and the coffee with room service was pretty terrible

breakfast order was missed in whatever system. never received through room service.

we were upgraded to a one-bedroom suite which gave us plenty of space, including a separate lounge and room for yoga mats

to test drive and had great help identifying some great restaurants for lunch 15-20 min away the spa facilities were great

very nice rooftop bar with great views of the city

best room. best room service. best food

location and bar area

gym was clean and decent size, liked that we could get water bottles when asked

my three kids did not like that the pool was not

received a call that my room service

bar on the 4th floor is nice, great bartender

nicely decorated, beautiful facility, great room service and very close to the downtown area.

room service was very prompt

in room phone did not work and when trying to order room service it was a bit of a hassle due to the phone not working and the restaurant not answering

S_

fridge and kitchen so that was great

the women in charge of kitchen were always making sure things were clean and in

the facilities in the room were great; the kitchen was very well equipped

great selection of food choices during breakfast.

bar was excellent

location and room were excellent. decent gym.

gym was very good

i'm an amex users so i tend to only use their hotels because i need the late check out sometimes

this was our first trip away from our young kids so the fact that we couldn’t sleep was a huge disappointment

the gym is great, the staff is really nice

also, not sure why you don t show that you have a gym on your website

the rooftop pool and bar had a fun vibe and the cocktails were great too

t impressed with room service

the pool area is fantastic

pool was very small, so anyone with kids that want to swim might find it difficult

hotel room is beautiful, the room service superb and the food is excellent too

the room itself had tons of room and room service was great

they also had a gym

staff, great vibes especially sunday morning at breakfast

my breakfast in the restaurant was not good. but the server was very nice.

they were able to accommodate an early check in. however it was an additional fee.

it was nice to have a bag breakfast for travel.

breakfast very good. beds very comfortable

exceptional breakfast with much variety

very clean. good breakfast. great staff.

everything about the hotel was great- the room, the location, the staff and the breakfast.

beds were awesome ! the location was great ! pool/ city view great !

kids loved the rooftop pool and good location.

i understand its from the nice restaurant but if we brought kids and wanted to stay in it would be nice to have “regular” food

room service twice

be nice to have some basic room service food