pool was open to 11p for my older boys

intranet in rooms, very limited room service choices, no in room movies, very long hike from sky tower to earth tower, especially

free wifi prompt valet and staff service

small gym area.

how about supplying golf carts or trollies

the food and room service were very good

loved the fact i could walk around in my spa robe all day

accommodating and pleasant staff, a quiet room, an exceptional breakfast and spa services that were rejuvenating for everyone and anyone, the spa at norwich inn was a pleasure

the women bartender in the small bar was was very friendly and good service

didn't get to the bar or spa, but overheard a few people returning from the spa who were very happy with their visit

clean. great breakfast! location!

new equipment in the gym also

the breakfast sausage thingy was awful.

there is also a laundry room that we used and dry cleaning service

shuttle not good even near by to mohegan sun casino running just 4 pm

he runs the shuttle to the casino in a safe and timely manner

shuttle to casino time, what time the bar closed

the rooms were nice. clean, spacious. i loved the complimentary breakfast

breakfast was pleasant

the warm welcome, spacious rooms, pool, gym, free breakfast

indoor pool an jacuzzi

breakfast was good

the saltwater pool is amazing. very clean bathroom

breakfast is

nice breakfast bar also, many choices

the breakfast was satisfactory.

plenty of parking with several stores right within walking distance

shuttle early check in easy to check in easy to up grade email communication secured online check

enjoyed the breakfast. pancakes were right size for me.

allow early check in

the pool need alittle update! the cement/floor around the pool looks chipped and unclean.

only a few miles from mohegan sun and they provide a shuttle to and from the casino such a convenience

on-site bar and restaurant. shuttle service to mohegan sun

shuttle to the casino, large room, good breakfast, clean, comfortable

staff, pool, comfortable, clean rooms, nice spirts bar and menus, great, reasonable breakfast restaurant

wish it had a bigger gym

it was also super convenient having a bar in the hotel as we waited for the shuttle to come pick us up for the casino

that both bar and pool were closed only reason i booked there in the first place

was above bar and though there was extra door in hall in attempt to reduce noise it was still somewhat

nice breakfast. loved the king suite. convenient parking.

loved the 90 degree heated pool

also don't forget to state of the art lounge/fire pit area, and the pool

the kids loved the pool & the free cookies

shuttle to casino.

in the pool area were dirty and the leak onthe ceiling from the rain i had to make sure kids didnt go over there but it was good

the room was clean and had no problem with anything except the wifi

the only thing i was struggling was the wifi connection. but overall my stay was great

a little concerned was the fact that there was only one person in the restaurant waitressing and bar tending

plenty of parking and good free wifi

i didn't have to log on to wifi every time i wanted to used computer/phone

breakfast was delicious

made me a special big birthday cookie and presented it to me with a candle after the delicious breakfast

outstanding breakfast. attentive staff. everything was top notch!

beautiful, quiet, friendly, great breakfast,and a cute puppy!

were wonderful and provided delicious gluten-free breakfasts for me every day

also if you came in from the back parking lot there was no attendant there

close to where we were heading . pool and gym

close to where we were heading . pool and gym

room service was poor

the pool was open so they was a good thing

is upgrading , staff is super nice , hot continental breakfast with fresh waffles is

wifi did not work quite a few schetchty people on the property

the pool was too cold , but the kids still enjoyed !

the window in the room opened all the way with no screens or barriers

spacious parking and well

was a picture of a hot tub with the pool in featured in the slides for the hotel which is why i booked it, but upon arrival we were

th wet kids)

my kids were disappointed that the pool was closed.

enjoyed the pool and hot tub immensely, and the staff was very accommodating

my kids were disappointed that the pool was closed.

the fact that kids were calling the room and yelling vulgarities in the phone.

pool room with the sauna had a family in it with kids and they were very loud and didn't seem to care

no room service or info about the area in the room tried to call front desk and it wouldn't work

the pool have too much clorox my kids were vomiting

no room service or cleaning done the entire 10 days we stayed

the kids screaming in pool area, couldnt relax..

i went down at 10:30 once and the free breakfast was gone :(

breakfast was wonderful, nice spread

we’ll located to casino. shuttle took us to and from the casino.

breakfast was good as always! location is great too

laundry was oit of order :-(

the gym and that there was a poop at the location.

poor location, gym was closed, hotel staff was sketchy

the bar closed at 8pm too

no bar soap

casino and outlets

clean, comfortable, nice hotel. breakfast was wonderful. staff is friendly and helpful.

breakfast +comfortable bed

the location is a good proximity to the casinos and mystic

for being a indoor pool it was pretty cold.

instead of lake view we had parking lot/ check in view

no. there was plenty of parking, easy to find, and it looks like it was recently remodled.

noisy, because very little insulation from corridor and kids were playing and yelling.

bartenders top rated and truffle fries at bar were the absolute best

nice pool and gym

the room was extremely clean and comfortable. the indoor pool was very relaxing!

room service- ordered and after an hour and a half of waiting we called down and were informed it

had the gym to myself and also went for a walk in the area

swimming pool and gym are poor

very nice staff, great coffee, exceptionally clean, strong wifi, nice tv, quiet at night

the property also has an outdoor pool which we did not use but the kids we saw were certainly enjoying

more breakfast options

as well as little kids screaming/crying next door (not that it’s anything the hotel can control

they allow pets and had a great pool.

- not good for little kids

we go there often and even the kids looks forward to seeing everyone esp

coffee and breakfast is always great too

a kitchen with a full fridge, 2 bedrooms/2 bathrooms, plenty of room

too much chlorine in the pool

it was plenty spacious enough for 2 adults and 3 kids without feeling crowded

clean, comfortable room, friendly staff, nice complimentary breakfast

there’s a 24h gym, pool, and extra entrances for down the hallway rooms

breakfast was great and we enjoyed our cookies and milk at 8:00

he did offer us a late check out that we were happy to get

i would say the gym could use some updating on equipment.

the equipment in the gym could stand for an upgrade

they could just be a little more creative with their breakfast buffet. very standard.

bed was very comfortable, the pool was fun for our kids and we enjoyed the lobby and complimentary breakfast

they were waiting for a microwave for the kitchen

complimentary breakfast could use an upgrade, but was not the worst we've ever been served by any means

horrible wifi... in and out... that was the worst.

the wifi password was not provided upon check-in

clean room and nice customer service. she allowed us do late check out with no extra charge.

rooms, pool, and lobby are 4-star hotel

the wifi can't be used on game consoles either so i was stuck in the room with very little

loved the pool

breakfast was beyond adequate, many more choices than expected, the unlimited coffee was delicious

great value, clean rooms, heated pool, close to local stores and restaurants

convenient location to casino

clean,updated, has a pool an small breakfast

the breakfast provided has been the best i have seen, with different varieties

they had great selection on hot and cold complimentary breakfast

very clean . breakfast was exceptional

breakfast was ok

breakfast is nothing fancy, but fine

to bad they did not have a shuttle to the casino

wasn't close to casino at all.

clean, safe, convenient to casino and mystic seaport. free breakfast.

the beds and the distance from the casino is 20 minutes away not so close

said paying with two credit cards was impossible, had to use casino cash i brought to pay for my half (and then get a huge fee using a casino atm)

the room was quite large, and my kids loved that we could chrome-cast movies to the tv right from our phone

the pool area was great

was open from 6am to 10pm great for the kids

breakfast was good

plus a great breakfast for the kids

clean, great location, kid friendly! so many extra activities for the kids.

but not clean charged a fee for shuttles to casino last time we were there no fee

everything was cool nice and clean. it wasn t noisy at all even with the kids in the pool.

food and no all day room service.

to the pool and gym would have been nice

we loved the free shuttle and all the drivers

only had a salad for dinner, and breakfast the next day, but i would say the food is just okay

loved the shuttle service

pristine, beautiful and comfortable. great bar and nice staff.

design only surpassed by the excellent front desk, bartender and breakfast server

appreciate the free parking and ev charger

breakfast brought to your chalet

the kids really enjoyed the pool

inn keepers very helpful, cute grounds an room, clean, extra towels and pillows already in room, spa tub for 2 worked like a charm and was very roomy, fireplace worked great heats up room fast and

indoor pool

luckily we spotted a coffee pot in the kitchen and it had a pod of maxwell house coffee near it so we made a good pot

pool was closed.. wanted the pool, why i got the room.

pool is closed and again this was not related to me

we enjoyed the swimming pool

pool is broken but not listed online and the continental breakfast was a bagged breakfast that

the breakfast

is the best hotel in the area, clean, the pool clean with clorox, the room beautiful, the work group

i love that they have rooms so you can bring kids with you and i also love the keurig machine the microwave it was like a little house in one

this hotel was about 20-30 mins from each casino, mystic, new haven, new london

very close to casino. clean, beautiful rooms. wonderful staff!

i wouldn't change anything about this place other than i wish the continental breakfast was an hour longer

no sit down breakfast but with covid, it's understandable.

breakfast was nonexistent small danish in cellophane wrapper that looked like it came from 7-11 or

the pool was cold.

breakfast was not the best, but the staff warned me in advance that they just had grab and go

we checked in early to enjoy the pool before heading to a concert at mohegan

easy access to sun deck, pool, and beach

right on the beach, great food and drinks. pool area was wonderful.

comfortable and restaurant on site and pool

pool could have been open.

restaurant and bar menu was very good