cleanliness and pool

room was very spacious for my family of 5 (3 kids, 2 adults)

breakfast

room was great - breakfast was great - location was great

ds just being kids)in the swimming pool at 9:30pm

pool was freezing.

parking was a slight issue

d several others) enjoyed the interior pool nightly the breakfast had several options to choose from which included made to order omelets

i wish it had an outdoor pool. i also wish it had a hot tub.

parking was easy to find

clean rooms. friendly and helpful staff. enjoyed being able to do a few laps in the pool.

quiet. nice pool and hot tub

new fresh and clean courtyard with a below ground parking garage.

the bistro was a little disappointing. and the pool area needs an update.

parking

pool had way way too much chlorine

gym equipment was a nice assortment to get in the evening work out, then you could relax in the pool afterwards

always like to have a hot tub after i get out of a pool, but that is just something you do not have

great breakfast, nice variety; rooms were clean and comfortable

booking .com said there was a hot/tub spa. they do not have one. only an indoor pool.

no real breakfast

pool is on the smaller size but also well kempt and clean

breakfast not included, coffee in room was free but not restocked when the room was cleaned

thought breakfast was included in the price, but then had to pay for breakfast every morning

we were visiting family so we didn't eat in the dining or breakfast option so i can't comment on that

pool was smaller than expected and it got crowded

the location to top golf, and restaurants

we love the kitchen and space of the room.

pool was too small for size of facility no service done in room ie garbage cans not emptied, beds

pool and kitchen

celebrating birthday, so eating, golf, a few bars and watching the pacers

the kids really enjoyed the big room we had and i enjoyed the fair price

pool was very small

kids were running the halls all night

the soap holder in the shower keeps dropping the bar soap

the cost of the laundry. i don’t expect it to be free, but 2 dollars was a bit high.

and the pool is nice

the sheets and towels were obviously clean laundry but the mattress,carpet and drapes in my room were horrible i asked housekeepers to spray

great breakfast

the breakfast was wonderful and the pool was nice. beds were very comfortable.

out the pool was closed from an employee while on the elevator

there could have been more meat options for breakfast.

clean, excellent breakfast, and is very friendly and helpful.

place is new, the gym is really nice with free weights, machines and cardio.

kids was running, and screaming in the hallways all night

take out breakfast instead of a buffet breakfast (d/t covid, of course)

the weather was warm, the pool was not filled

pool was outdoor and closed after labor day, which was unfortunate since the temperature was 90

have preferred the hotel to have an indoor pool for the kids to play

i really like staff owner and environment they even have charcoal grill out by pool

there was a little league in town. kids running all night long

the breakfast was very good

pool

no out of control kids running around

my son said the pool had way too much chlorine. only went once.

was gross, my sons feet were black after walking around in the room, pool wasn t open and the parking lot is horrible

were able to book last minute and there was breakfast available

good parking facilities, and restaurants were close by

couldn't connect to the wifi

the wifi was great! no problems running netflix on my phone. staff was good. breakfast was good.

neat and clean, nicely appointed lobby, rooms, fitness, pool, etc

swimming pool could’ve been better

it is under major construction and pool and fitness area not available.

parking and the number of unsupervised children in the pool.

close to where we needed to be and it had a great sports bar close by

couldn’t believe you got a kitchen and everything was updated very nicely

breakfast was good, free laundry was great

my kids are very disappointed

beer & wine in lobby, the gym has all you need, the bedding is amazing and i loved having kitchenette in room with all amenitites

full kitchen close to freeway

if i have to pick the best feature, it'd be fairly convenient parking

breakfast was awesome!

we enjoyed the pool, hot tub, basketball court, and courtyard/picnic area

the awesome breakfast

our room was well equipped with all the kitchen stuff we needed including plates, silverware, coffee mugs, etc

only flavored coffee creams in the breakfast room. no 1/2 and 1/2

the price and the free breakfast 

i like that they don't require a deposit and they have a decent breakfast.

hotel was clean/ staff was pleasant and the breakfast options were good!

breakfast was decent - again what i would expect for a free hot breakfast

also the pool water was a bit cloudy not real clear like i expected it to be and there was some piece of

pool area kinda

for example their usual free breakfast includes hot food, however given the circumstances, they did have a large variety of

understand the challenge of having the gym open

staff was extremely helpful and the breakfast served was way better than other hotels i have stayed at

the pool was them for maintenance reason

the breakfast was good

breakfast is not good enough

breakfast is good considering the price

nice area, clean wasn’t all in my mix great breakfast nice staff ‼️

my kids were a bit disappointed but as a parent, i’d rather have that over them swimming in a bunch

they were able to accommodate an early check in. they really saved the day!

pool was small for the size of hotel

the kids loved the pool and i enjoyed the hot tub

is one kitchen staff for morning breakfast my daughter accidentally spilled a little cereal on the floor and i asked the short black

the noises from kids running all night on the property!!

let their kids run loose letting them run rapped though out the hotel knocking on doors, running in the

very comfy , great big breakfast

pool close way to soon 10 should be for the children

kids and i enjoyed the hot breakfast and pool

desk had quarters for laundry

everything, the breakfast specially

the bed was amazing and breakfast was great. the staff was also very friendly and very helpful

breakfast was warm and sustantial. room was quiet.

the laundry room isn't 24 hrs

pool

immaculate, kitchen very clean, bed comfortable

pool and hot tub very clean and nice size

it would be nice for the pool to say open a little later

close to everything. had a kitchen

pool was closed and had no clue until i went to check it out with four 10 year old girls dressed

it is very modern and new, starbucks was a bonus, and the pool was fun for the kids.

the surroundings, the bed and the pool were great!

i booked 2 rooms. they placed us in separate buildings. i had to travel to see my kids.

kids were disappointed about how cold the pool was

the staff, the meals, the pool, the location.

they allowed us to use the pool while we waited for our room as we arrived prior to check-in

the kitchenette cupboard had a bowl of moldy food in it

very friendly staff in breakfast room on christmas

asked for a late check out due to running the carmel marathon

room was nice and clean. breakfast was good and nice variety. will defiantly stay there again.

breakfast was on time and good the room was even clean ?

the breakfast was plentiful and fresh

they didnt have free breakfast that was advertised they only had 1 muffin and juice

carpet floor in the room looked stained and old. the laundry room was dirty

only complaint was the food was over priced for room service and didn t get what we ordered.

room service was 45 min late and food was cold

room service menu was excellent

great location, great aesthestics, nice bar, prompt room service.

the restaurant was beautiful and our server was lovely as well as the bartender

unfortunately did not get to try the breakfast which we very much wanted to do

the breakfast is great

breakfast was convenient and delicious staff was very friendly

breakfast was great the room was clean the whole staff was very polite i appreciated everything

we missed out on breakfast that technically i paid for

115 we stayed in was very clean and spacious enough breakfast was awesome, coffee was the best i've ever had at a hotel check - in was a breeze and

we didn't like was that we could hear everything from the breakfast / lobby area

their breakfast which is included with the room is wonderful

breakfast hours on weekends and we checked out a day early and received no refund

staff was great, and breakfast was good with nice options

pool, room size, breakfast, cleanliness

the room and the pool

pool is way too small

everything was very clean and new. breakfast was great!

the pool is small.

kids left unattended and rowdy in the pool area

the breakfast in the morning was very good

definitely do for a renovation of the guest rooms, the lobby in common areas we're nice, the pool could use some attention

the bagged breakfast. i understand... everyone is trying... it just wasn’t good.

only reason for the 7 rating is because we purposely booked the hotel due to the heated pool

the parents were drunk at the bar and the kids were running around banging on our door

good parking, good business center, good fitness facility

doors on bathroom are a hazard if you have crazy kids like mine lol

not enough coffee in the room. no room service.

pool was nice

thing we didn't like was the pool had a limit of 15 guests (darn covid-19)

the pool deck is extremely slippery as well and had us on edge when we’d get out

hotel was super clean and the guest laundry was free

free laundry an good customer service

breakfast good, room clean and comfortable

the breakfast had many fine choices

clean and very helpful! free breakfast was a bonus

i didn't stay for breakfast, everything else about my stay was satisfying.

facility in gym is modern and the room is spacious

great hot breakfast with tons of vegetarian options

free breakfast is more than adequate

if i had young kids i might have wanted a pool.

nothing, really. there are a fitness and business centers but no pool.

beautiful. great history. get in free to ft harrison state park. golf course was beautiful!!

beautiful surroundings and golf course

get to the gym/hottub/pool for all the people

room by noisy guest laundry very disappointing

liked the bar area and professional barman

pool and hot tub were incredible

room service was also available

clean rooms comfortable bed and linens pool accessibility friendly staff

only thing, i didn’t like was that they didn’t serve breakfast the bar closed on sunday and monday

it was close to the gym

out of water in the gym

really enjoyed the gym and the layout of the room itself

availability of breakfast and quality of breakfast was great

overall, cleanliness, staff behaviour gym, breakfast

disappointed the pool was out of order, and no yogurt at breakfast

good location, clean room, breakfast available, mini kitchen, tv channels and netflix.

excercise room and laundry area were excellent. breakfast was very good despite covid.

location, free valet parking, decor, staff, very nice place! will stay again for sure.

great bathroom and walk in shower comfortable beds good bar and restaurant on site easy parking nice

beautiful room, super comfortable bed, and they have a peloton in the gym

location, free parking, quality clean room

also, provisions is a nice place to grab a drink at the bar and is part of the hotel

breakfast was great, very organized and loved the fresh fruit

kitchenette helpful, since no close ice machine someone brought bag of ice to my

the welcome buffet and the full breakfast was awesome

great kitchen & bath areas too

best hotel breakfast ive ever had

water and water pressure and the bar was not open

room smelled bad , construction, and no restaurant or bar on a friday but was on the net when i booked it

painting was done in the lobby when we walked in work storage containers all over the parking lot the fitness center and pool were shut down

pool and hot tub in clean working order! the room was comfortable and had everything we needed.

used the nice indoor pool area and the bar food was really good

for the price paid this was an excellent hotel. nice rooms and nice lobby and bar area.

amenities that included lots of meeting rooms, a starbucks/lounge, amazing breakfast buffet, nice pool/gym area

caught it right away and the hotel would not refund me the night hotel staff was rude, had kids knocking on my door and running other guest were blowing off fireworks in the parking lot late

was soccer tournament event going on in the area, which made this hotel full was alot of kids making noise and running in the hall way

think kids 12 and under should eat for free

the cleanliness could.have been much better, not only for the room but pool and etc

we enjoyed the complimentary breakfast that had lots of different things to choose from

the pool was large and exercise room nice

i love the breakfast buffet in the morning

the staff was incredibly helpful & the kids were even able to practice for a bit in the evening

hotel was just as advertised - great room, wonderful breakfast, and friendly staff.

my kids had a great time in the pool even though it was small.

they are one of the few places that have the pool open and the grab and go breakfast is pretty good

they did allow us a late check out, probably to make up for the issues

friendly front desk; good breakfast, good location, free parking

great kitchen for making an easy dinner for kids. breakfast was excellent. we loved it.

we didn't need the kitchenette facilities, but they are a plus if one is staying longer

also having all the apliances we needed in the kitchen

its dog friendly and had a nice kitchen in it and the air conditioning was excellent in it

we loved the pool, hot tub, gym, and the room was super comfy

pool not open because of covid-19.

breakfast was nice

the availability of a swimming pool and gymn

would have been nice to have a hot tub, instead of just the indoor pool

breakfast wasn't replenished quickly (cut fruit) even though it was very early in the service.

good breakfast, free laundry, clean comfortable rooms

location off the highway, spacious room with a full kitchen

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in our room, as well as the lobby

comfy clean frindly staff free parking good variety free breakfast dislike -- not many items in kitchen to truly make a meal

breakfast was really good and a nice fitness area. free laundry as well.

checking in the front desk stated no room service due to covid

the pool area was well kept

a holiday inn, it should have had a restaurant and room service

99 breakfast adults and free for kids was a bit disappointing

we thought about swimming in indoor pool but the water was a little too cold for our liking :)

the breakfast was hot and delicious

a large group of us ordered pizza in, which we ate it in the breakfast dining area

the pool water was quite cold on tues

the pool area was very nice as well

included breakfast was ok, room was quite, clean, great location for where i was going

we were there for a baseball tournament, so there seemed to be a lot of kids there

fitness room could use an upgrade (add some weights and a bench)

it is great location with plenty of parking and not too far from the sports complex where my kids were participating in a soccer tournament

kids everywhere

my nephews loved the pool. room was clean and staff was nice.

liked that there was a laundry facility i could use at the hotel

staff were friendly, clean hotel, very nice room, great breakfast and kickback hour, very nice pool area, and nice location

everything, love the happy hour and breakfast. spa and pool enjoyable.

the breakfast and the dinner

the staff was incredibly friendly and the entire property was pet friendly

there is a pleasant outdoor area, sweet private deck with the room, and plenty of easy parking

it was on the first floor and looked right out into the yard / parking lot

parking: i arrived during the once a month flea market that takes place in a parking lot next door

the little bar inside the hotel was so cool.

loved the little extras that were available like snacks and bar items if you wanted

breakfast was good and adequate to continue on our journey

waking up in the morning and having that great hot breakfast was a treat and it was hosted by the most efficient and kind attendee as imaginable and

pool was closed, and that was one of the reasons i chose that location

the breakfast each morning was better than at a restaurant and run by a very excellent woman

the breakfast was perfect check in was easy and check out was speedy

breakfast was excellent

the bed was amazing and breakfast was good

the furniture needs upgrading. the pool was horrible and in my opinion unusable.

breakfast was great and fulfilling

breakfast was great... very nice beds and pillows

free breakfast-not much food

the breakfast.. it use to be hot breakfast but not anymore

also breakfast was ok

i wish the breakfast was out at 6 or 6:30am

breakfast on sunday morning not up to std. only 1 waffle machine and full hotel to share.

the shuttle to the casino was a nice bonus

the guest laundry was very useful

not the hotel fault, but no transportation to the casino

all of the updates, breakfast

my sister and i also enjoyed the breakfast which there was a lot to chose from

pool

price was great for place with indoor pool

very close to the casino

proximity to the freeway as well as the casino. everything you need is fairly close.

proximity to casino.

kids next door, they were very loud , they left the tv on when they finally went to sleep at (4:00

we loved the pool and hot tub!!

my kids loved the pool and hot tub

we like the location and that it has an indoor pool and hot tub

fitness room was very poor with equipment that was antiquated or didn't work

close to the hiway. many food options within 10 min drive. indoor/outdoor pool and gym!

the gym equipment was in severe need of maintenance

equipes gym, friendly staff and very clean and nice rooms

breakfast was good

pool was amazing and gym very nice and clean.. loved the bar and lobby!

the hot tub had sand on the bottom and a lot of chlorine. should consider remodeling pool room.

able to use our subscription apps (netflix/hulu) on the tv, the breakfast, and the all night gym

my daughter was swimming and there were several other kids in the pool when one of the kids decided to get out of pool and drop his pants and pee in the

pool, free breakfast, cleanliness, comfy bed, quiet.

friendly staff, good breakfast, clean rooms.

if they had breakfast and my wife could've just stayed and relaxed.

the breakfast is pretty basic but hey it's free

not much breakfast options

clean, comfortable rooms. quiet at night. good breakfast.

pool closed