bed, quiet location, friendly staff, and on-site parking

good location, ok for overnight stay. bar and beer were good

the bar was well stocked and run by very friendly staff

would have been good to have bar snacks before 6pm, even if just cold snacks

ample parking available at the hotel

there was parking near the entrance

breakfast is a self-service meal

super comfy room, cosy bar and great settings! easy for early checkout

on reception was very welcoming and went above and beyond by arranging an early breakfast takeaway for us

the bar and spa facilities were excellent and the best i have been in.

the choice of drinks in the small lovely bar was superb

the bar was nice to sit and relax before we went to our room for the night and we enjoyed our cooked

maybe a selection of local produce - hand made pork pies etc - available at bar too would be good

there is enough parking

to the rear of the property which you have access to & drinks can be served to you from the bar , we had a few drinks in the late afternoon sunshine with the added bonus of being joined by

room, good room service

spa was also excellent with again very attentive staff and lovely facilities

overall the hotel ticked all the boxes we could have hoped for especially the pool and gym

clean and friendly gym was really good and food delicious

location bed room size and cleanliness facilities location room service

the kids menu though was lovely

great rooms with two double beds, ideal for us and the kids

beautiful golf area

not a very user friendly interface for the ev charging.

maybe another jacuzzi would be a good investment as it was constantly busy and the pool had kids so wasn’t very relaxing however can’t complain for a saturday at all

advertised wifi, we had none!

plenty of free parking

quick check in, room was lovely clean, bed very comfortable we had evening meal very tasty , parking right outside your hotel door

parking great. ground floor, nice size room. meal in pub was lovely

wifi in rooms was poor and impossible to connect - room#9

wifi kept dropping out on my phone for some reason, rooms could do with an update, few cobwebs here

location, lots of free parking, really comfy bed, spacious room, on site restaurant with tasty food at a good price

rude , bar closes early on a saturday night , the rooms the walls are paper thin and could hear kids and people talking and tv noise at 6am on a sunday morning , the corridor smelt of cannabis no

good parking

they were from the wedding party) bar and restaurant closes at 22

was room 6, think the parking area could have a path through to the row of rooms from room 6 and along as you either have

also had a meal in the bar which was lovely

room was in a lovely location and immaculately clean with parking right out side the door

woodys bar was lively with nice people and the staff were very friendly

location was easy to find, lots of parking and friendly staff

bar food was fine and chef's special at dinnertime a tasty treat

couldn t connect to the wifi in the dining room - the venue didn t appear in the options, but it was excellent for my

cover charges for room service

was like a single room so tiny no room service had to pay for parking room full of dust no cleaner came on 3rd

good wifi

great wifi so i could do my reports that needed doing and

very friendly service. breakfast was brilliant. very clean and spacious room.

were extremely helpful breakfast was fantastic, with the help of of the famous talking robot

breakfast area was lovely with a robot helping to serve breakfast

located for working away, easy free and available parking with access to wifi, and an efficient breakfast booking for an early start

friendly staff - easy check in - large rooms and good wifi connection

the swimming pool was handy for the kids, warm temperatures

were friendly and helpful especially the bar lad leah, breakfast was brilliant all you can eat full cooked we had a snack in the evening

size of the room, great shower, loads of parking and the exceptional staff who where all attentive smiley and

friendly staff - quick check in. nice sized pool for small kids

very friendly staff and breakfast was very good

comfortable bed the only negative is the room is above the bar which was very noisy obviously this is not the hotels fault but would not stay here again due

easy to find and great parking

here on occasions for the last 3 years the staff are all so friendly & helpful plenty of private parking available rooms are all individual & comfortable pleasant country walks nearby & good

staff were lovely decor was querky breakfast was delicious

brillaint with the kids

were great and friendly, place was very clean, food very good, great menus, plenty parking, good wifi

the rooms are clean and the wifi reliable

the good was amazing,the staff was so friendly they was brilliant with my kids

wifi password didn't work but i never asked so i could have been using the wrong one

wifi in the hotel room was very poor

wasn t there to play golf but if you are a golf lover this place looked great

great stay and play golf

room service would be useful. a better desk to work at would be nice for me. faster wifi too.

location with a couple of lovely golf courses

was a two day halloween event which meant car parking was confusing

good location and parking, helpful staff

the bar was very comfortable with a very good choice of beverages

the view was amazing, the rooms was lovely old fashioned and the bar area was lovely and big

the parking was good and safe

got there late but byrons brasserie allowed us to order room service and the food was delicious

plenty of parking

also the tv would not connect to the wifi or to netflix for a movie night, which was a shame

on reception were extremely helpful and friendly and the waiting guys in the restaurant and bar were excellent nothing was too much trouble, they were very efficient and polite and had great

was really tasty and nice drinks at the bar however the speed of initial service was quite long to get any staff to serve us behind the

the bed was super comfy and the room service was excellent and v.good value

room service was good and staff were really lovely and helpful.

not a massive room and couldn't get the wifi to work in our room

the hotel has free parking and free wifi

good value for money. friendly staff. daily room service.

bar and restaurant staff were friendly and

we did appreciate the free use though and the gym was an added bonus

kids swimming swimming lessons occupying the pool, all of saturday morning

pool and spa area

convenient location and we were given a late check out until 1pm at no cost

more vegan choice on bar menu

beds were comfortable and rooms have free wifi

lovely comfortable room, decent toiletries, amazing breakfast, very good value for

clean, lovely staff, location, excellent breakfast.

good choice for breakfast

no fridge in the room was quite inconvenient , especially as there was no room service menu anywhere , but there is a sainsbury's and tesco 2 minutes from the hotel so it

quest to extend your stay, request anything you might need, late check out etc etc) i thought it was a great touch

the room was supposed to be for 3 adults and the single bed was not built for a adult it was a kids sofa bed, the breakfast was not good no oat milk for the coffee, scrambled egg discoloured and

the room was supposed to be for 3 adults and the single bed was not built for a adult it was a kids sofa bed, the breakfast was not good no oat milk for the coffee, scrambled egg discoloured and

wifi not great connection in room just in communal area, check in staff no

very clean and room service was very prompt

central location, with lovely spa facilities and modern, well designed, and equipped rooms

but luckily we wasn't in the room to much so hopefully didn't disturb the people below with the kids running around

pool was quite busy with swimming lessons and kids, and sauna was out-of-order - but otherwise it was nice

and our staff was exactly what we wanted to meet our needs thankyou to reception staff and the breakfast staff which we found helpful and friendly

room service was quick and good quality, room was clean and had great facilities.

nice gym

have to put more attention on the gym room

i wish the gym at free weights but that's it :)

got early check in without fuss

also we had room service and the full english was

bar and breakfast, plus the staff in the bar were great

better wifi signal, kept dropping out

the pub wasn t open so couldn t get room service :

and the staff were very helpful in letting us know about their drinks offers, opening times & room service availability

exactly food and very clean hotel parking great will be use in more often when in area

with my check in time as i requested early check in but hadn't confirmed

despite someone having been in there to deposit the rubbish - this seems to be the opposite of room service

great restaurant next door and free parking

would have liked room service did not have breakfast

they didn't even mind us wandering across reception and up to the 5th floor to the bar in our pjs when there was a christmas party on

secure policy with qr codes for the various areas such as the hotel itself, bar, restaurant, and gym

hotel bar was good but shut early

so much didn't like but you'll stay in for example 5th floor, the restaurant might be 3rd floor, gym another floor and reception on ground just takes a bit to get yourself

location brilliant,spotless,had room service one evening, faultless,

breakfast was exceptional. plenty of choice.

of the gym equipment was out of order

great location and good bar area . breakfast was good and at an ok price

double beds for 2 adults and one child,large shower,and excellent breakfast with proper butchers sausages

bar which is at the side of hotel which is connected to the hotel stopped taking cash at 10pm so

friendly helpfull staff. nice choice of beers in the bar downstairs. great value for money .

the rooms are above the pub which had a good selection of evening bar snacks and plenty choices of beers, i enjoyed some italian beer before bedtime

lovely staff behind the bar in the pub part of the property

food served in the lounge/ bar was excellent

the bar looked nice, there's a dining room as well

very expensive ev charger

only discovered this after 9pm when getting into bed so too late to be fussing with room service

location fantastic nice room good bar area

location for event we were attending. easy walk to restaurants, casino and shops.

breakfast was boring and the bagels were stale every morning which was a bit weird.

kids were still in the pool way after 6pm

gym and pool area. decorated for christmas well.

bed comfy everything you need nice spa pool etc

lovely bar area and restaurant

good wifi in the

very good service in the bar & restaurant

there was no one at reception when we went for early check in

bar was good, 24 hour service was good

breakfast wasn't that good, it was mainly the sausages which was disappointing cos we ordered room service the night before and the tuna melt baguette with fries was

gym needs some more weights

in was easy, staff were so friendly and helpful, free early check in and a hour complimentary late check out, free apples and lemon water in the lobby, the coffee machine was easy to use

drinks at the bar was a little expensive but we didn't mind considering the overall experience

location, comfortable bed, spacious bedroom, late check out much appreciated

specifically booked here wanting a gym so i could run and they lists fitness centre

a plus point was that they had a little gym inside and it was open 24hours and the breakfast was good ai just struggled to eat it but

room service, breakfast, the room.

i got a discounted room upgrade and late check out - this along with tea, coffee, water and other extra touches made my stay very

was there a gym available - i didn’t get a chance to check

facilities were perfectforour needs, the breakfast was better than expected and plenty of parking

parking at the hotel was also easy

the room was a basic no frills room, with insecure wifi

there s also a nice bar at the hotel which was good to chill in during the evening

wifi available due to no signal in the area

the bar was quiet with a piano that is available for customers to play

e knew this in advance) but there was a good selection

breakfast was more than adequate, and the staff pleasant and helpful

great value for money - clean - comfy and the breakfast, for all those quick to complain, was plentiful and in a lovely room

also fab tapas bar opposite that we frequented both evenings

the pool and spa facilities worth a visit

it was a bit tired in places and the furniture in the bar area.

the pool clean

wifi

friendliness and helpfulness of the staff, the facilities, the bar area was very nice and well priced and the surrounding area was very beautiful

great room service

beaten really, it is right at the top of steep hill next to the castle, the cathedral and lots of bars, cafes, restaurants and shops

beds comfy, wifi and large tv in each room with lots of channels such as netflix, bbc iplayer etc

lack of room service

had booked a small double room which was totally adequate apart from the windows overlooked the kitchen refrigerators which droned on and off all during the night so much so my husband went down

the building was amazing. good location. spa facilities were good.

the staff were very professional and polite. we had room service which was really quick!

location ,surroundings , spa facilities on the grounds. food from the restaurant was very nice.

lovely and food was brilliant house is great and grounds are beautiful good facilities such as spa and swimming

plenty of options especially in room service.

would have been nice to have been able to order a room service snack that evening

the bar was already closed for clean up and we were told we could order room service but not until after 1 am

brooke

the wifi was poor and we didn't eat so can't comment

some of the gym equipment was old and needed replacing

parking

close to city ground, clean, safe parking, welcoming staff.

it was very clean and comfortable . loved the gym, & spa facilities too

noisy kids running around one evening - but it was school holidays.

reception staff, good location to river cruises, nice bar area comfy bed and good

parking

went above and beyond to help me with the ev charger

breakfast was brilliant and staff were very accommodating

ev charging a little pricey. small single room was fine but it could have had a chair.

plus a lovely cooked breakfast in the

no in room wifi; no kitchen/dining facilities and bathroom could do with a little tlc.

easy to find. comfy bed. clean room. great price. parking included.

price and convenience plus free parking

the owners have completed the bar refurb which looks fresh and very nice

location. friendly staff. ease of parking and checking in and out.

suite smelt very damp, couldn't open the kitchen window or it would fall out

happily offered to help get our laundry done for the family

good shower and everything you need in the kitchen

+ fast reliable wifi + accommodation was very nice and quiet + smart tv with accessible netflix & disney+ etc, +

lovely fully equipped kitchen and great lounge area with tv and good

more vegetarian options for breakfast. better gym.

only thing i can comment on that could be improved is the facilities in the gym

and really enjoyed dinner and breakfast and was very good value for money ,the hotel lounge and bar are very nice too and can’t wait to return thank

the location, the start were friendly and it had a gym.

very accommodating with providing early check in, despite my son being sick at reception and us really being in need of a room

cooked breakfast just ok every thing else good

was spacious and light luxury reception area ideal for coffee time and a book bev in the bar area and deliha on reception were particularly helpful exceptional

staff, service , gym, breakfast & room were fabulous

nice that there's a gym, albeit a small one

breakfast good with plenty of choice

bed was good. fitness suite was well equipped.

fitness centre was a little small

need water in the fitness centre

convenient for visiting kids at university

reckon it's great that parents can bring their dogs, as that could be a blocker to visiting their kids at uni

high quality food, we enjoyed bar food, dinner and breakfast

fabulous food, lovely setting, lovely spacious house, lovely gardens, plenty of space and parking - even enough power points in the right places in my room

the wifi was good, parking was easy, staff were helpful and friendly and it was peaceful and quiet

breakfast was lovely too

plenty of parking, and short walk to the centre of the village

r where we needed), beautiful grounds, loads of parking and the staff were so lovely, friendly and

we didn't eat but there but the bar was great and very reasonably priced

food was good, music was really good on friday night and bar staff were very

pleasant bar with food available

of parking, staff are excellent, indian restaurant on site as well as pub food

great location for hollinwell golf club

lovely hotel great location so clean and great on site parking

the wifi drove me a bit nuts as you had to keep putting all your details in every time you used it,

room service was quick and everything i ordered arrive and

room service breakfast is definitely worth it