i wished the pool stayed open til 11

shuttle/van service

wifi worked well

rules for wifi, parking, breakfast and etc should be on a paper available in our room for detailed

poor customer service no gym

accommodate our needs by providing us with a large one bedroom suite with connecting room for the kids and another bedroom across the hall

spa was not too impressive to look at, but we had a wonderful couples massage

took $100 with absolutely no service in mind including complete lack of bottled water or room service or any other service for that matter

to train, great restaurant

(unfortunately, the pool was closed this weekend (+)location, accessibility, pool, cleanliness and staff. (-)the swimming pool is closed due to covid. (*)the pool was nice, they kept the pool room very warm which was a nice touch. (-) also the pool wasnt open and it wasnt mentioned anywhere at the time of reservation (+)the pool and room (-)pool hours, closed to early. (+)the location is excellent. the gym is nice, pool was under maintenance so can't comment on that. (-)just didn't like that the pool and ice machine were off the day that i visit and also the lack of vending machines and the (+)the pool and gym are great

didn't eat breakfast but the beds were very comfortable

the building has a pool and fitness center, shoppette next to front desk and free parking

pool was filthy.

didnt get a chance to enjoy the pool amenities but next time bc i will be back

loved the heated pool and the staff was very nice also i liked the fact that there wasn’t many guest at the time

were travelling with a dog and wanted easy in and out and a property that did not charge an extra pet fee

room was clean and quite large. staff was very friendly, good breakfast.

breakfast was really nice every morning

they were very accommodating with early check in and late check out

reserved for two adults and two kids (ages 8 and 15)

good breakfast, room was nice and clean, friendly staff members.

was clean, the room felt comfortable and able to get good rest, the restaurant was delicious, pool area and gym was well kept and great transportation to port authority

the pool and restaurant. was very clean!

nice pool, hot tub and gym

pool and spa were convenient and parking easy to access

i loved the spa and sauna, as well as the snacks they had for sale downstairs

breakfast included, parking, close to highway & restaurants

i loved the pool and whirlpool however i wished that it was opened longer.

bar closes a little early and the pool time should be extended atleast an hour longer than what it

and they have an indoor pool

want to leave great breakfast i was very happy about the free drink they give you for the bar on saturday night when we checked in also george one of the worker was great and the lady that

that the pool n spa were unavailable.

more upper scale i think the bathroom tubs and tiles needs to be clean better there was mold the pool even though highly chlorinated was very cloudy so although comfortable it could have been more

we had to take our own trash, it was garbage bags & dirty laundry that stay out on the side of other guess hotel rooms

the kitchen came with supplies & cleaning stuff. staff was really nice.

bed was fine, faucet in kitchen was broke and entry floor was covered with painted flecks?

we didn’t have time to do laundry, but the area was very neat and tidy

rooms are.old. gym equipment was broken. breakfast very poor.

location, room and breakfast. staff was very helpful.

large rooms and breakfast

breakfast was great in the am and the heated pool

all the other holiday inn that i’ve stayed at breakfast was always free

hotel itself was not bad but my kids were really looking forward to the pool as we booked it for that reason but it was closed with

hotel itself was not bad but my kids were really looking forward to the pool as we booked it for that reason but it was closed with no notice to us when we

the pool was said to be heated and it was not

no complimentry breakfast

know with covid that you couldn't have hands on breakfast but i would have liked more of a selection

staff was very friendly, room was very clean. nice breakfast buffet in a.m.

the kids loved the pool

breakfast was good. it made my stay even better and easier than it would have been otherwise.

not enough seating on the breakfast area

it also has laundry facility in basement and soap powder you can buy at reception desk

also no laundry service

similar breakfast

breakfast could be better

they have a well equipped fitness room that only allows one user at a time due to covid, and i took advantage of it

the two pools, and the well maintain grounds, were very peacful and relaxing

also the ice machine should be on all the floors not just the first floor or near the pool

good location, quiet room, nice gym and pool, decent rate.

pool temperature was perfect

room service

breakfast, very quiet, great service

it had a 24 he laundry room, also the

had two bedrooms, an open kitchen and living room area

great location and kitchen was perfect.

breakfast was top notch

no internet no phone service and kids over us ran until 1100:-11:30 pm.

gym kind of sucks. instead of 4 cardio would prefer at least a weight set not just dumbbells

occupant smoking dope in rear corner of parking lot

i was never able to connect to the facilities wifi which was never an issue before

the pool was still in the works

they wouldn't give us access to the pool area while we waited so we were in the lobby for over 2 hours

the bar staff was super nice and the breakfast was amazing i highly suggest buying the breakfast

the pool area was amazing

fitness and pool area was crowded with too many children

the dual pools were a big hit with the kids

i was able to get a late check out with more time than most hotels

pablo the cleaning person also assisted us in getting us into the gym midday becuase of the card

is great just the swimming pool should be longer hours to open also the gym gym need more

pool was indoors

breakfast buffet is insane

breakfast trx in the gym

very nice, newly renovated. love the cafe area and gym looked and smelled clean.

breakfast is superb and its in prime location to bridge

comp breakfast

room, breakfast, wifi

clean fresh feeling all around the place. enjoyed the gymn

only that due to covid the pool was not open and breakfast was a bag breakfast.

breakfast exceeded expectations and the gym was nice

the continental breakfast was amazing

pool closed

loved the continental breakfast and the pool!!!

the breakfast items were outstanding & delicious

the hotel was very clean even the pool

breakfast system was very organized and it allowed us to choose what we wanted

staff are friendly and very courteous especially the front desk and the breakfast buffet guys

early check in, clean and nice room

the wifi needs improvement and the night staff could be more polite

the breakfast was good and i order room service as well which the was prompt, hot and delicious

besides the parking everything else was excellent, the people, the place everything.

the parking lot needs to be resurfaced, and i had to reach to find that comment

nice breakfast more than i expected nice large rooms with a couch

great breakfast clean room comfortable bed

staff was friendly room was clean and comfortable breakfast was better than most we have seen

the staff is so nice, and the breakfast waffles are delicious.

a great hotel, super helpful staff, pool awesome for little ones and big ones , breakfast was the best we ever had and we travel quite a bit

the water in the pool wasn't inviting.

i was told that both the pool and gym was under construction but not lack of cable access

and gym were closed during our stay

the pool

breakfast was a nice variety and tasty

and nice room and nice pool add said breakfast was included which it was not they offered a $10 dollar voucher on our $70

is very clean with new design and big tv, gym is good equipped and there’s big parking for free and near to markets

the gym was 24 hours which is unheard of these days- most have closed because of covid

the rooms and gym were great

awesome staff very clean hotel and fresh smell and just nice atmosphere and nice pool

the gym is dated. no soap in the bathroom.

horrible wifi

to many children around playing with elevators stumping around running into people playing in the parking lot ect

i liked the location, parking, and the heat in the room was fantastic

people

location close to the expo center was good. hot breakfast was excellent. parking was excellent.

it was clean, quiet, great staff and the breakfast was great!!!

out of laundry

the gym could use an upgrade.

more choice of breakfast would be great! and more equipment for gym

the laundry facility, laundry, & business center do not work

gym still wasn't open

breakfast was actually ud83dudd25 and i usually hate continental breakfast after i start looking at

front desk and breakfast staff very friendly and acommodating

the breakfast was very good. the room was nice, clean and comfortable.

the property was very beautiful and the pool was nice and comfortable, the rooms are so wonderful and put in place , i will say this place

pool close to early for the weekend

lovely rooms and bed linens, cozy bar area, small but nice fitness center and close to many shops

the pool and hot tub for relaxing is appreciated

i loved the pool! it was so warm!

couldn't utilize pool due to covid19

lobby, pool, gym.

in addition, there was mold on the floor around the pool which was really gross and needs to be addressed

the hotel check in and out was a breeze. the parking was son convient and hotel was beatiful.

room service never bothered to return call or provide what we asked for multiple times

pool open late, gym open late, bar and food on site

pool closed cause covid :/

clean, modern environment. breakfast, wifi & plenty of parking.

location is in a great spot and parking was not a problem

parking lot had plenty of light at night time

clean. had lots of amenities (pool, gym, bar, shop)

the bar was awesome

clean, comfortable, nice staff. also nice gym!

used the gym on saturday morning and there were no wipes or spray bottle

the laundry extreme loud, we could not sleep because of the noice and vibration and the fire alarm

we sat at the bar and all the appetizers were two on and order $27 plus and we couldn’t even get an order of

was clean looks like a new hotel, big shower nice shampoo, and soap, nice bar and restaurant the room itself was spacious with a desk, a tv with youtube, a minifridge, and a

pretty bar, restaurants and exterior sitting area with bar and food

very clean, active bar and restaurant

the restaurant and bar was very convenient for us

i love the spa tub and the room is a great size for the price.

restaurant and bar were closed for some reason, you gotta bring your own food if you want to eat in the

spa tub was good room was big and cozy

the restaurant and bar was nice

i love this place. it’s always clean and the spa tubs are amazing!

perfect, even more so when i mentioned this at check-in and the lady attendant asked if we wanted late check out at 1pm which gave us plenty of time to enjoy the morning

later hours for the bar would have been better for my stay but will influence my next stay.

extremely clean 24 hour coffee, tea, hot chocolate. free breakfast , and friendly staff.

i liked everything. i didn't use the pool of wi-fi, cannot comment on those.

nothing really. some non-dairy milk at breakfast would be nice.

laundry machine was broken

didn't work most of the time -laundry out of order and not free as advertised

pool/gym facilities are basic but functional

more breakfast options

hotel was dirty and the pool,gym and restaurant bar was closed for renovation.

good breakfast with room service and very clean bathrooms

convenient located by metropark, excellent gym, spacious rooms, inexpensive price

i enjoyed my stay, pool was warm, and hotel was clean.

got there with my kids and was told the pool was not available which i promptly asked for a

there were kids running in the hall at 3am

kids were allowed in the indoor pool at night where they dived and splashed water all over

my kids just for them to go for a swim & a get away

i liked how the kids got to go to the pool

tried to order room service multiple times but our calls were never answered

upon arrival, it was an easy and early check in! ronald was great!

breakfast had numerous choices, was hot and the eggs were not cardboard, but real scrambled eggs

was very comfortable, breakfast was very good, staff was helping and friendly and location worked for us extremely well

my window faced the parking lot and a bar that was lit up until early morning

kids loved the pool and hot chocolate

breakfast was a good

the gym and the place is clean

fast check inn and complimentary breakfast.

the breakfast and the location was good

super clean room & common areas. good, varied complementary breakfast.

the cleanliness, staff and the free breakfast

the full kitchen

the suite was equipped with everything needed in the kitchen

there was often a lack of towels at the pool.

didn't like that the pool was freezing even they say it was heated

room cleanliness, kitchenette, location (close to major outlets restaurants and malls)

there was also i room service, but you could take out from the

the bar and

booked 1 king bed and we get two beds, we ordered two meals in room service and we get three meals

loved the room it was beautiful and the view was great, i loved the pool and gym

pool was closed!

a perfect size, and the hotel was functional, the pool also was enjoyable, my brother loved the gym as well

extra toaster for breakfast

they have a simple gym room that is not too bad

it was really mostly for kids

the breakfast

fire pit outdoors gym - dumbbells up to 80lb and peletons , no free weights but to be expected

nice gym, rooftop bar and lobby bar are nice, staff is friendly.

clean stylish and a great atmosphere. looking forward to the rooftop bar opening in april.

the patio by the first floor bar was amazing and it was a cool, rainy evening so they had the fire pit going

great business hotel with good gym

cleanliness professionalism location in door pool

no restaurant or bar that was convenient.

thought the kitchen was a bit slow and the bar could get me more to drink but that is a minor problem

pool was well lighted and very clean. carpeting was colorful and cheerful. staff very pleasant.

bar is great, food is amazing, staff has always been great with me

i was disappointed , pool was closed and the breakfast , included, was cold

nice pool, great gym,convenient location,clean,nice decor

pool was out of order

bigger recreation area would have been nicer only because during our time of stay the pool/outdoor area was full

the pool , the fire place outside in the backyard is cool

everything! the bed, the facilities, breakfast and the staff.

the kitchen floor was sticky ?

hotel has a pool and a decent gym

i loved the indoor pool, the fact they have 2 bedroom suites, free breakfast and the breakfast was pretty good

free breakfast and a pool

breakfast was good ud83dudc4d

gym wasn't much. pool space could have used a hot tub too.

soap was provided as bar soap rather than gel soap. that's the only part which is seen negative.

evening reception was nice and breakfast very good

the breakfast was great and the staff night staff were great

the hotel bar was quiet for a saturday night, and the food took forever to get

loved the late check out

this may explain why the restaurant probably seated 50+ people but except for a few folks at the bar it was empty on a thursday evening at 7pm

it's a nice hotel, staff is great, pool is heated and the rooms are nice.

good location for dow jones campus. i had a great dinner at the bar one night

breakfast was good as well as the location

everything is good breakfast room and service

the breakfast options were better than the comfort inn by yankee stadium

the gym and laundry made the stay very convenient

the noisy kids running in hallways

the laundry room on the 2nd floor had trash all in between and behind the washer's

kids very loud and rude in the

breakfast could of been better

location and proximity, free car parking, friendly and supportive staff

the laundry area consists of one washer and one dryer

the hotel was convenient to where we were traveling. the bar was comfortable.

it had a small bar in the lobby that provided drinks as well as a limited food menu which we utilized upon our

great staff, pool, jacuzzi, my balcony

clean room fast checkin and the pool

shower could use another grab bar or two

we ask to heat some food for our kids and the answer was the microwave is broken

breakfast was decent for the kids

kids were running through the hall all night

breakfast wasn’t good

the management for the excellent accommodation, we felt very comfortable and we had an excellent breakfast note 10 congratulations, thank you very

breakfast, gym

conveniently located, swimming pool and gym in good status

apartment style rooms: the room had a kitchen with mid sized fridge, microwave, coffee maker, living room with tv, couch, chair, bedroom

the room blew us away- a separated bedroom from the living room, and an entire kitchen with a fridge, stove, dishwasher

loved having the full fridge and kitchen while staying there

there was a good gym to use

our room was spacious and comfortable. we enjoyed the pool.

the pool was clean the kids loved it

it was pristine, the employees were professional and friendly, and the breakfast was great

the sofa bed my kids slept in was broken and very incomfortable.

very clean, had a gym, pool and bar/restaurant. everything we needed for a quick stay!

advertise a place a pool but it's being worked on i was told since the start of the new year, so i chose this hotel for

pool is small. both of the peloton bikes out of order

clean. gym was well equipped

nice, spacious room, very comfortable bed. nice gym