gym was closed

parking was a tad confusing and not super convenient, as i was traveling alone with young kids.

the kids thought the pillows were to hard.

no kids running through the hallways

they don't have a pool my kids love to swim they was so mad they couldn't.

the breakfast buffet was great

covid-19 still had much of the amenities like room service and such closed.

the staff at the big bar on two is attentive and efficient

rooms, plenty of places to eat, bar inside, close to nationwide arena for events and very kind staff

walking distance to arena. hotel was very clean. bar was nice and food was excellent.

they have a wonderful roof top bar and walking distance to the short north

the hotel and hotel room was amazing the roof top restaurant and bar was amazing loved it

fantastic view from rooftop bar with great food and cocktails

the bar/cafe area and pool

my kids also really enjoyed how pleasant they was

wasn't available we had to get up an extra hour early to feed kids before the competition i had to pay an extra 20

t on hot spot and they worked just fine)

upon arriving we find that the hot tub is closed, and the wifi wasn't strong enough to allow kids tablets to connect (put on hot spot and they worked just fine)

dinning and bar options onsite.

gym not available.

the room the gym and pool

room service was expensive, but very quick and they had a delicious vegan option

long walk to the pool in bathing suits.

it is clean and comfortable, has a fine complimentary breakfast

stay was great until my last night there, it was a ton of kids next door to my room, i got no sleep

was not a fan of how long it took to get a menu and our food/drinks from the kitchen + bar restaurant it took almost 30 minutes to get a menu, and once we placed our order and

only negative would be trying to get a pizza in the kitchen + bar area after a concert

was amazing complimentary breakfast and dinners

off site gym partnership

take banana, bagel, muffins, yogurt etc for snakes throughout the day partnership with local full gym price was too good to pass

access to the gym down the street and the room was great

if you are traveling with a pet there's no better place to stay. they charge no pet fee.

staff was super helpful, enjoyed the gym offered with our stay. great addition.

never used the pool or fitness center (just didn’t have time this trip) but they looked clean too

breakfast was very nice and the staff were quick to respond

beautiful hotel. loved the breakfast and gym. excellent location. very friendly staff. a ++

breakfast was yummy

clifford!! the breakfast buffet had something for everyone.

staff were very pleasant and helpful and it was a real bonus to have the hotel gym open 24/7 to use

pretty much everything! the rooftop bar and grill was great though!

enjoyed coming back from the kiss concert and relaxing with a few drinks at the bar afterwards

breakfast - eggs were rubber like

great location and nice rooms. the kitchen and living room were unexpected.

nice room, bar & breakfast area

i believe it is the only columbus downtown hitel with a full kitchen

ousekeeping also came before checkout time

pool wasn't as clean as it could be and the pools area could use some sprucing up

no bar service at the pool -

the bartender made my wife and i great drinks and room service was pretty solid

thing that would of been nice is regular room service/ check up, we stayed for 6 nights and only got our beds made once

there was a fitness room and restaurant/bar on site

later we had drinks during happy hour at the bar at the keep

the fitness center was also so hot 3

room service is not up to par with the rest of the hotel.

workers, room service personnel, and valet was exceptional

eating at the bar was not very comfortable

breakfast and the latte was good

breakfast at the soul bar was delicious

the breakfast did not start early enough

we did not eat breakfast.

due to covid the beautiful bar was closed and we could not use the free bikes

the bar had a funky smell to it. did not want to spend time there.

the fitness center has new, nice equipment

a lot of restaurants, bar and activities

the bar wasn’t my favorite. one small vodka soda was $20….

the bar the location is top notch.... the room are great

vibe and atmosphere at the bar was awesome

the town the location, the room, the bar and the restaurant downstairs for brunch was awesome

check-in at bar was unique, room was modern, view was great

in at the bar giving all your personal info while people are standing by you ordering

the coffee shop, lounge in the lobby, adjoining restaurant, and rooftop bar were excellent and the staff in all areas were friendly and always attentive

rooftop bar had excellent downtown views

modern new comfy hotel with great vibe - great bar and food

the bar upstairs had a fabulous view, was intimate and comfortable, great service

the gym was awesome and has two peloton bikes

free access to the gym and pool

hotel bar closed, restaurant closed except for breakfast

nice renovated rooms . clean lobby nice gym and pool.

parking was on site. very close to high street. very nice bar with pizza next too it!

my kids enjoyed the pool and there plenty of amenities

the free perks! was given two $12 passes to the hotel bar with my room key!

we got full size beds instead of queen and were uncomfortable all night

ved the hardwood floors), comfortable bed, room service was quick and delicious food

the room service was served in brown paper bags, with no style or grace ! terrible!

came home with my young kids and wife from the hockey game and there were at least two homeless individuals just hanging in

beautiful accommodations. awesome staff and great breakfast.

the room was well designed. having a small kitchen is a great addition to the room.

was excellent everyone friendly and kind loved the fire pit and outdoor seating great breakfast coffee

the kitchen appliances were great and it had all the necessary essentials such as towels and dishes

and the breakfast was fresh and plentiful

was close to everything we wanted to do, pool was small but well kept, front desk staff was super friendly and helpful

the pool was small but better than no pool at all

room was comfortable and clean, the location was great, good access to parking

my parking was right there in front of the hotel, and i was on the third floor my room was right by

the indoor pool .

it s next to the gym i attend la fitness

the room was very clean and there was plenty of room for me, my husband, and our two kids

great location! we used the gym la fitness next door. its big and inexpensive and friendly!

appreciated the shuttle to the game

location, free parking, free shuttle within 3 miles, breakfast was great, and so clean

cleanliness & the room with the full kitchen. very comfortable bedding.

we didn’t utilize the pool but it was a decent size

pool got a little crowded with kids

love that the room was large and had a kitchen area and a couch area

the room was spacious, there was a pool for the kids, the breakfast was very good, and it was close to the stadium

pool and a number of facilities were closed, although no announcement of that was made during

i also liked that the lobby had many activities to do: pool table, drinking games, board games, a nice bar, and a balcony

pool was closed but it did not say that on the app

a little expensive for location. bar wasn’t open. no one at front desk upon arrival

the common areas were nice, pool tables, gym, nice outdoor patio. the room was nice.

pool was way to small

room setup lighting tv option great breakfast checkout times snack bar and bar

my kids loved the free breakfast: there weren't many healthy choices but it was convenient

our kids were very excited about a pool, but it was so small that with only a few others groups there

breakfast was great. separate restroom and shower areas.

the free breakfast was really good

a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary things, but they

central location, cleanliness, breakfast

breakfast was good just not a sausage eater. the bed was great!

amazing breakfast and soft sheets!!!

breakfast was ok the pancake machine beer worked

breakfast was delicious

too dark, especially in the kitchen. needs better/brighter lights.

24 hours laundry room, small gym

breakfast and room were fabulous.

a huge deal but wish the pool was heated and breakfast had a little more options for kids but all in all it was a great

breakfast did not have many options and nothing my kids

early check in was amazing after a long day of travel! greatly appreciated! ud83eudd18ud83cudffd

breakfast wasn't great

breakfast waffles not so good

hot breakfast due to covid but they provided a bagged option with muffin and juice

breakfast is your basic continental menu

the pool area is rather small and got crowded quickly.

wish they had an active bar on premises

are so friendly place looks brand new so close to the university best price great breakfast

breakfast was good and shuttle service was so convenient

the breakfast was one of the best ive had from any hotel stay ive had.

i loved that the pool and spa was in the same area

the gym was pretty good

have been better if the gym was open

shuttle bus to my dr's apps, after i was told to call a number, and the person on the phone said

the pool and hot tub were awesome, the staff was friendly.

the laundry room was modern and clean

was an alumni she told i about all the key places to see the staff on the morning prepped a breakfast for the road so

i did not get an opportunity to have the breakfast i opt to sleep in.

was very well equipped kitchen in our room

& friendly staff, clean room, large tv, modern kitchenette & thermostat, comfortable bed &

excellent front desk staff and easy parking

parking was limited. i had to park way out back.

very clean facilities and a nice bar area

nightly value, loved all the modern looks, room service pricing was reasonable, bar and restaurant very convenient, loved the view of the

the bar was very nice

location, stuff and great breakfast.

was clean had a good amount of variety at the breakfast bar and the staff was amazing and very nice had zero problems here 10/10 would stay

also, a bunch of kids were hanging out in the hallway until after midnight and would not move when we walked through

i asked if there was a pool at the new place as my kids were counting on that and was told yes

the pool was pretty small but our kids still enjoyed it.

pool was freezing and it was hard to find info online regarding the pool in advance

liked the exercise room and my family enjoyed the swimming pool

the breakfast cold and hot bar were nice

maybe extend the bar and room service hours.

the bar tender at the time we were there was amazing loved her

thing was great - love the pool and work out area

workout room and pool, delicious breakfast, big clean room set up well for the studying that i had to do

would have liked vending machines on floors. swimming pool was small.

breakfast was good

the pool was warm and clean

the swimming pool wasnâ ? ? t open, and kids ran the halls

my daughter loved the pool and i enjoyed the hot tub

shuttle service and front desk staff were excellent

the pool was slippery and two kids fell.

too many kids there at this time

breakfast and location was great

very clean, tons of parking, close to sheetz.

our cars at the hotel for free for the week during our trip, saving a lot of money on airport parking

kitchen staff were so friendly, i think her name was miss bernice

liked everything from the staff,rooms, location, breakfast(it was hot),price i paid,it was close to pretty much everything from downtown to the

breakfast was good.

the pool was being repaired but was completed before the end of our stay.

the room was so clean and we loved the pool and the tiny kitchen

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my own meals for the week

booking, i called to make sure they had a shuttle service to the airport, i was told yes they did and it was free

no breakfast

we were told the shuttle would take us to the airport we were given times to choose from and when we came to check

no free breakfast

spacious rooms, airport shuttle, proximity to stores and restaurants, and really friendly staff made this a great place to

no continental breakfast and a sub standard gym

you had to pay for wifi access, limited menu for room service that was a little expensive.

the staff was great and the shuttle service was awesome.

disappointed that the restaurant and bar was closed

airport shuttle. clean, comfortable, good tv channels.

very peaceful no wild kids running hallways

they are offering bagged breakfast which is very nice since covid most hotels that were offering breakfast aren’t now so

pool was a great size for kids

the gym didn’t have selecting of dumbbells ,towels ,or attachments to the cable machine

everything even the breakfast is good the staff is amazing and the beds are so comfortable

on carpet in room and on stairs no face cloths available and front desk admits there was no laundry done beds made shoddily; around toilets

on the way to the room staff had the laundry room door open and there were people standing outside of the laundry room talking to the

we did not get to use the self-service laundry because the dryers were un-serviceable.

excellent shuttle service to airport. quiet room.

cleanliness and breakfast was good

bed and nice hot shower in a good location and appreciated early check in

that the pool was closed on fridays and saturdays

yogurt or real oatmeal for breakfast

very close to the airport, free parking, and free shuttle to the airport

breakfast and all employees very attentive

the hotel was so clean. breakfast was yummy

comfortable bed. nice and friendly staff. clean. my son loves the continental breakfast.

the pool was nice and warm

breakfast does not have many options and the room could be more clean in my opinion, sometimes we

gym was subpar

not much variety at breakfast it was ok

it was helpful having the shuttle on hand

was there to pick up a person and their shuttle was an easy way to get to the airport an back

he was the cook, but realized the bar tender/ hostess was backed up and was wonderful in making sure customers were taken care of

loved the convenient shuttle to and from the airport and the 94th aero squadron.

really liked shuttle access to/from areas within 5 miles

i liked the breakfast space as well

the pool

the lack of a lounge, the size of the fitness center and the quality of the breakfast food

location and shuttle service

while we waited for the airport shuttle the front desk agent took it upon himself to get to chairs from the lobby to set in between

even though we had a rental car and chuck was the shuttle driver, he was eager to give us directions even knowing we would be doing them on our own

we took the shuttle as our flight was super early in the morning, and the shuttle driver was very friendly

excellent staff and great service. it is right at the airport and free shuttle starts at 4am.

would’ve of enjoyed a great breakfast. but understand the covid

such friendly staff from reception to shuttle driver to cleaner

was clean, quiet, extremely comfortable & shuttle service to airport free of charge

i had to leave really early to get on my plane and they went to the kitchen to bring me something for breakfast free shuttle to the airport

the rooms are spacious and the kitchenette is beautiful and modern.

staff, located within minutes to airport, free shuttle service and even parking for 2 weeks of my car while i’m away

the kitchen was fully stocked with silverware, dinnerware, glassware, pots & pans etc

there wasn’t even the decency or respect to talk in the laundry room

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid for breakfast, but they don t serve

laundry room needed fixed. bathroom a little small.

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service that was

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

enjoyed the bar for a drink but definitely overpriced

pool and hot tub were great...beds was awesome!!

the pool stays open until midnight and that is amazing

pool needs a more standard temp

the staff, the pool , but the bar was my favorite.

room was close the where the workers get their supplies & do laundry- they often keep the door open which carried their conversation down the echoing hallway

pool was a little chilly

was as expected, room was very clean, all staff very friendly and accomodating, breakfast was great

alittle warner pool and less chlorine my eyes burnt really bad from to much chlorine

pool closed and breakfast buffet closed because of covid.

breakfast was amazing

was friendly, clean room, good location and breakfast was helpful as we were on the go

breakfast buffet was outstanding

the breakfast that was available was very good as well

our bed was comfortable and the pool was nice and relaxing

clean, spa bath, decent room very clean

gym was nice, breakfast was delicious, beds were comfortable and the pillows were fantastic

i really enjoyed the breakfast in the morning

chose the hotel because it had a pool and breakfast

was a feature on the spa tub that the cover came off an sprayed water all over me and the bathroom

bed was amazing i didn’t even want to get up and the spa bath wish it was a little bigger but it was still amazing was much more then i thought we were

my kids loved the pool and the free food and pop

the gym was also small but well equipped and comfortable to use

the pool area was very clean and had more than enough towels available (if you e frequented other hotel

good breakfast, friendly staff, and mainly clean room and bathroom

breakfast was more than adequate for a budget motel. shower was great!!

breakfast was very limited, which we knew was a continental breakfast, but was less than a usual

breakfast is really sparse.

breakfast could have offer a little more selection of fruit and may be some meat

was great except for breakfast

nothing area perfect room perfect breakfast perfect

breakfast food was cold

the gym a couple more mats and medicine balls

great bed...... room temp was perfect.......the breakfast was really delicious and many options

breakfast and room was comfy

pool was freezing, minor nothing big. when checking in at 3, our room was still not ready.

website says there was a hot tub, and there was not, although the pool was small enough to be mistaken for one

swimming pool spacious room size

room had hairy bar of soap in shower and no shampoo etc

beware of the bugs on the bed especially if you travelling with kids

pool was cold

pool was very small and not very deep this is good for little kids

the breakfast was scrambled eggs, turkey sausage, and an everything bagel that i had that were good

we had to leave at 6am so we couldn’t get breakfast

you had to wear shoes from the pool to your room and the pool was pretty chilly.

i enjoyed working out in the fitness center.

no military discount on weekends and the breakfast was horrible!

staff was very helpful and friendly, hotel was very clean and presentable, had a very nice gym the room was very nice with a comfortable bed

loved the staff and the breakfast, pool and work out on site and laundry as well it was perfect i definitely will be

the pool was very clean, and the staff was very friendly and polite and professional

the breakfast needs to be till end at 10am. i am on central time and it threw me off a bit. lol

everything was great, open pool breakfast was a lil poor but enjoy it

the breakfast was wonderful

very nice room and great breakfast. staff was friendly!

i love the property everything was so clean.. breakfast delicious..

we also liked the hot breakfast that was served and the variety they had

hot tub was so hot we couldn't get in (consensus of multiple people in the pool area)

i was almost sleeping on the street with my little kids as all hotels were booked

breakfast staff was also wonderful

the kids down to the pool and room was very chilly

we enjoyed the view and the kids enjoyed an evening swim.

we loved the court area, pool, hot tub, and the propane fireplace

the breakfast was quite good

cozy bed, a good wardrobe, and a nice kitchen

the pool was closed, but it was snowing so that's okay

we did not utilize the kitchen area of the room, but i did like that it was stocked with plates/bowls and cutlery

the room was just great my kids loved the shower and the big bed!

the bar in the lobby was welcoming and the bartenders were friendly and efficient

kids running the halls after 9 pm is ridiculous. have respect for people!

came to get away from our kids and the property was hosting a youth ministry summit

not many choices, and missing room service

there was a self serve laundry facility

also, i was disappointed that i could not eat at the restaurant due to no staff and the bar was closed because there was no bartender

location. amenities . clean. friendly staff. late check out.

wasn’t cleaned snack bar in lobby barely stocked bathroom pipe not working beds not spread dirty

pool closed

location good, breakfast was ok.

i didn't have breakfast at the hotel.

pool was closed upon arrival but was opened on friday and saturday but closed sunday, the day of

will be a kitchenette in the room but was pleasantly surprised to find out that the hotel serve breakfast

breakfast was good and the was in a nice location

great drinks at the xyz bar i

view, pool and gym

the pool, billiards table, and lobby lounge area!

gym was nice

the room and the hotel was very clean and loved that they had a pool table in the lobby

very friendly and helpful staff; accommodating of late check out request

everyone was nice, the pool was heated and everything was clean!

warmer pool

it was very clean. staff was kind. breakfast was delicious.

breakfast was fresh with a wide variety of foods

free parking no additional hotel fees

wish breakfast would have lasted until 11 am

the breakfast wasn't that good but they are in the middle of a remodel

breakfast buffet was a nice surprise in a world of covid grab & go meals

booked the hotel for the pool and the bar/grill restaurant

we couldn't use the pool due to coronavirus.

i got to use the pool which was clean

we were swimming with about 8 kids, he brought them all popsicles

the pool

refund and was not even a little bit surprised or concerned, they don’t care if you or you’re kids get bit as soon as i seen them, i grabbed my kid and left