bed comfy and room clean also good heating in the room which helps when it’s so cold outside breakfast was also

had dinner in the bar and the meals were great, compliments to the chef

value for money staff couldn't have been nicer made very welcome by the local clientele in the bar area

staff can't do enough for you and the bar has some great evenings, quiz, pool music etc and sky sports ud83dude00

breakfast was fantastic ud83dude0d and the bar of an evening has some great local characters

staff in the bar in the evening,sultana and morning for breakfast, joanne, couldn't do enough,so helpful and

the bar with the pool table was lovely and the bar is welcoming

breakfast was ok. outside tables, bar, pool table, lounge, all good.

acces to private hot tub and pool room

fun to have pool room, bar, patio and more

lovely staff, lovely pool etc and lovely room!

bed was comfortable room big bathroom was big and had a great sea view we opted for the club bar menu a limited choice but good quality

breakfast and evening meals were both excellent, and all the staff very pleasant spa facilities

the lounge areas were amazing and relaxing as was the spa and pool facilities

attractive hotel in picturesque setting old style classy comfort good pool and spa lovely staff

they were quick to fix a problem of no made up cot right away for our kids

lovely clean room nice restaurant and bar and excellent location

good breakfast and evening meal

didn't use the gym so can't comment

the reception managed by tai was great straight from the off and he was really friendly and the bar staff were fantastic and didn’t stop all night and were friendly and approachable and very

central town location. friendly staff. great breakfast.

bar area and drinks

breakfast

staff were very friendly and professional, my stay included breakfast which was excellent value for money, i was given a voucher for a free drink at the bar

even the locals in the bar were very friendly

friendly staff. breakfast was great. comfortable rooms. would recommend to anyone.

breakfast was ok. got what i asked for

also, it is actually two rooms so the adults do not have to sit in the dark once the kids are in bed, brilliant

to have a suite with a separate bedroom for the kids

excellent staff; smiling at breakfast a pleasure

the dining room ditto, and the bar too

the lounge, bar and dining room were all lovely and every meal we had was delicious and beautifully served

offer of bar food, so use awful dining room

listed building, old time classic luxury with excellent quiet bar and fabulous restaurant taking its client back to other glorious ages

jeans etc) with dire menu and ludicrous prices, or get a

too much for the kids so we ended up with food in the room

free parking and an excellent breakfast with plenty of options

it was relaxing and a nice way to spend time with my family

hot water in the kids bathroom was not coming properly

very kind and helpful staff adjoining room for kids and a nice breakfast

money free hot drinks from the machine was a nice touch would stay here again as central and good parking

wifi not good on ground floor

great room,great staff and great breakfast.

free parking too

en asking the guy working in room service said, it s because of a lack of staff)

ample parking and the serene atmosphere made it an easy and enjoyable place to stay

i would prefer a dedicated bar area

was so quiet and peaceful easy parking as my husband is disabled it was ideal for us

was busy, we ending up parking in the lower wood area, furthest from reception

can't used wifi in the room ,very weak signal

as it offered 24 hour room service but on asking for breakfast to be delivered found that this was not available

reception was lovly he gave me free late check out but the room service staff walkwd in to the room 4 times from 9

she was friendly and apologies and said no one told her i was late checkout, then i got a phone call on the room number asking me if i was late check out

information about laundry in rooms should be more clear, my friend didn't see prices on the form when she filled it

room including spa what's not to like - spa assistants were fantastic a real credit to the hotel

comfertable night sleep and lovely bar area

& complimentary cans of iron bru, and shortbread biscuits, the hotel had a really nice sports bar attached and a good value restaurant on site, the inclusive breakfast was amazing

had our evening meal in the bar and the food was terrific

and the sports bar at hotel was great to such a great hotel with everything you want all there and only a 2 min

staff said was a golf party that was staying the weekend

lovely friendly staff, great breakfast. nice and central for town and plenty of parking

pool and gym area was well maintained and the food at the in house restaurant is absolutely

super friendly and accommodating to my kids

room with a gorgeous view of the inverness golf course

really great value stay with plenty of options for eating on site and also room service available

comfortable and clean didn't have a view but were out and about a lot or in pool or sitting in bar lounge so this time for three days it didn't matter

staff, good water pressure, excellent wifi, comfortable bar, dining room meal was amazing, good wine selection, clean facilities, great

the gym and pool area was great and of a good quality

major: the room was a little on the warm side and the wifi wasn't quite good enough for taking a video call, but these were not a big deal

enough for you to walk anywhere comfortably - friendly staff - free parking - there is a (small) gym/pool in the

the staff was simply amazing: from the bar / restaurant, the breakfast staff, the front desk staff, to the lady who dusted the lobby

a three night stay and unfortunately no room service due to civid19

good bar & restaurant

cleaners leave dirty laundry in the hallways which is on display as you are walking around too

there is no turn down service, no room service and rooms do not get made up through the day

smell in the bathroom over night, but air freshener provided ud83eudd23 couldn't get on the wifi on my laptop for work, but could on my phone, so that might be a firewall thing our end beyond

parked right out front of the pub heaps of parking due to quiet position

plenty of easy parking in a quiet area

water front location,exceptionally quiet,plenty of parking, great rooms, good foods and super comfy beds

i didnt like but the wifi range to the room was rubbish however i didn't come here for the wifi

pool light for my girlfriend to do her make up, she was getting so annoyed she was tempted to go

wifi good through out hotel

ordered room service, both ordering and paying was very straightforward

bought two calypso coffees in lounge bar but couldn't drink them as not very good at all .

on reception on arrival was so so helpful with my last minute booking a requests regarding my early check in

the staff personnel at the reception, restaurant and bar were all very polite and helpful

unless you have unlimited funding to travel expect creaks in staires no air conditioning and no bar fridges

bar staff welcoming and helpful, and a lovely irish coffee warmed us on returning after a cold

location, friendly and helpful staff, marvelous breakfast included, good restaurant and bar (wonderful collection of scotch

the in room laundry was great to have during our long trip

have parking off site just down the road its 5 a day and the give you a voucher back to use at bar being a smaller city more convinent than edinburgh will defintely stay here

wifi bad, also could hardly watch a tv program for the interference on tv kept breaking up

wifi was also very poor

pstick and grey dirt); room service didn't change towels, but put back dirty ones from floor to drying rack; noisy

good quality wifi. buffet breakfast included. friendly staff. location.

nothing really - wifi signal a tad weak in our room and that was no big deal.

lovely meal in the bar . staff were very friendly and helpful

great spa

elevator, we kept getting lost getting from our room to the lobby, laundry service was terrible - worse than terrible

free wifi that actually works

lovely sized room with robes and a comfy bed. we also had a spa outside which we used.

good parking space, fantastic breakfast

food was excellent and free parking a bonus

, just excellent the staff were amazing, daniel and his team looked after us perfectly, pavo the bar man was amazing, his cocktails were up there with the best we have ever had

breakfast was excellent. all staff excellent and made the stay brilliant.

the room service breakfast was fantastic

staff are amazing , room service excellent, the location is more that a perfect location , i had a great room with

spacious clean rooms, brilliant breakfast and good gym/pool facilities.

5 room service charge was not explained and excessive.

staff in all areas of the hotel were so helpful & friendly, particularly norman in the bar & the lady in charge of housekeeping

car parking price in with hotel would be good. kids fold down bed could be better.

big clean comfortable room, excellent friendly staff, warm and welcoming and lovely breakfast

enjoyed all aspects of our stay, relaxed and excellent breakfast.

obviously no room service or restaurant available due to lockdown but great information given regarding nearby

breakfast was not the best but adequate. it would be nice to see local produce.

location, view, breakfast, cocktail bar

and we ll equipped self contained apartment- the laundry was especially useful midway through a holiday

everything from the comfy room, cosy bar to the lovely freshly cooked breakfast

stayed in a two bed apartment with a lounge and kitchen which was a great facility as catching up with friends

very clean, comfortable room. staff very friendly. beautiful bar, exceptional breakfast.

room was excellent with all you could require bar service and dinner service excellet.

the breakfast buffet is something to behold (although not my thing) and the traditional cooked scottish

food was amazing and the choices for breakfast were excellent

from the rooms to restaurant (thanks chefs for an incredible meal), to the bar and courtyard, to the home made fudge at turndown, it was just amazing

bar was great, bartenders were so nice, and the (included) breakfast was fantastic (with lots of

great variety of self serve continental and served breakfast. great setting in a quiet area.

the beds were very comfy, the bathroom was spacious and there were more than enough parking spaces on the grounds

bar area had a lovely cosy feel and breakfast perfect

comfortable rooms for our family with good wifi reception

lots of parking, beautiful facilities and clean

my kids did not want to leave the hotel because the dinner was so delicious there

stayed at bunchrew house 17 years ago during our honeymoon, and were thrilled to return with our kids

everything great, food especially, main meal at night and lovely cooked to order breakfast

water flow from our shower was very weak. wifi not strong . tho that said we were on top floor.

also safe parking on site

breakfast was superb, the dinner even better

and dinners and breakfast we soooo good, it felt like we are part of the family

see above and room service menu poor snd restaurant menu limited and expensive

great breakfast choice

the parking area is large so plenty of space for

lovely building in nice location. great bar and restaurant

bar area had an open fire and a wide selection of whiskies, food - both breakfast and dinner were

old building, lovely staff, brilliant breakfast food is absolutely devine, brilliant old bar

the bar and restaurant were convenient and quite lovely

were all so appreciated the grounds were an added bonus - this is such a special place for kids and dogs as well as adults

no bar in the hotel.

my mom and i ordered a drink from the bar and enjoyed some reading in the sitting room next to the bookcase and fireplace

the blanket was too small, parking could be tricky.

the wifi in our room was spotty but not a problem in hotel common areas

good choice breakfast buffet and delicious evening meals too