best western was clean, friendly, and thorough. breakfast was

breakfast and clean

location was good. the area was quiet. variety for breakfast in a clean environment

the mini casino and literally 2 minutes away from airport.

our kids enjoyed the breakfast waffles

front desk staff wasn't overly friendly. pool was shut down.

the biggest complement goes to the breakfast

my child loved the pool, and the facilities were kept very clean

so i went back on the website and it showed you have one by the pool so i suggest you change your website because this is false advertisement

beds are so comfortable and their laundry detergent makes it smell great

the pool area was fun for the kids

they gave us # of an excellent tow truck driver & offered late check out to help us out

i didn't hear kids running down the hallway all night for once!

not enough gluten free options for breakfast.

the food was great! i had my brother and he really enjoyed the pool!

close to restaurants and shopping. staff were super nice and friendly. good free breakfast.

the pool was open.

although the kitchen area had enough supplies to feed a village, there was only one small table, one chair and a

was disappointed with the swimming pool

walk in shower, comfy bed and a kitchen that you can cook in, breakfast was also good great

suite rooms provided lots of privacy for family travel and kitchenette

the drapes don t entirely close all the way. huge light in parking lot kept me up all night

the staff did upgrade us to a suite, likely because we had 3 kids and a baby, which was nice

allowed us to have late check out considering that we were traveling for a funeral and didn't want our young kids to

the staff did upgrade us to a suite, likely because we had 3 kids and a baby, which was nice

later in the day but if we checked back around 11:30 am we might be able to get in possibly with early check in

room was spacious, nice kitchen with full-size fridge, good wifi, convenient location to stores, restaurants and other

gym is destroyed

the floor wasn’t clean the kitchen

i liked the room.it was big and it was comfortable.it was quiet.had great kitchen facility

clean very sanitized ,remodeled, bed slept great, breakfast was exceptional for an extended,large updated rooms,staff was wonderful,always working

they even provide a filling breakfast too

location and good breakfast

breakfast was great

the breakfast bar was delicious as well

breakfast isn't included.

nice staff, enjoyed the breakfast

came for our 10 yr anniversary and selected the room with the spa tub

there seemed to be no complimentary breakfast

pool was great and again very clean

during my stay but my card was over charged by more than double of my total stay & charged with a pet fee for my service dogs—& now since my checkout on 05/01/2022 i’ve yet to receive any of my

called ahead to ask if they allowed pets and what the fee was

per night pet fee

i had 2 kids with me who had nothing to drink for breakfast

the bar was not open because it was

clean room, low noise and complimentary breakfast

very friendly, the kids love the indoor outdoor pool

service, and an indoor pool that was useable even in our weather of last week

drove from central, wi, down to milwaukee to get one of my kids and over to beloit to get on the freeway down to collinsville and i wasn't sure when we'd

my kids always enjoy the pool. we also enjoy the variety of breakfast food.

pool was ice cold and bugs around pool

location and breakfast were aqequate.

breakfast foods repeat every weekdays and overcooked

on arrival, great advice about local restaurants, sausage, waffles, and perfectly cooked eggs for breakfast—even red roses outside our window

clean and the breakfast area is so beautiful

come for the attached restaurant and other amenities - spa and mineral baths

of the signs thruout were not posted or clear of locations, dining room, sauna & spa areas,

quaint and historical - with facilities like restaurant , spa services and pool

i enjoyed all the spa amenities

the cost of using the spa/massage is reasonable if you are staying at the hotel, i'm just sorry i didn't take advantage

the parking wasnt too great

really appreciate the staff turning down the radio in the pool area for me

good location and nice facilities. ample handicap parking.

then we went to the bar which was quiet and had good service

difficulty with parking garage. ..qr code issurs

convenient, quiet and excellent breakfast and very pleasant attendant at breakfast

we requested early check in due to cardinals/ cubs game

breakfast was amazing

staff there are very friendly and we really liked their happy hours and the indoor swimming pool

pet fee is way too high

breakfast was excellent.

breakfast is above average and the breakfast attendant kept the area stocked and clean

breakfast was lacking and pool was small and crowded. very strong chemicals!

breakfast hours are very early.

was friendly rooms and hotel was clean front desk was helpful laundry on site incredibly comfortable

the only glitch was the chlorine was so strong in the room where the pool was that we had to leave fairly quickly

breakfast was just ok- hard with covid

breakfast staff was friendly and everything was well stocked

long pool hours

most drinking and kids everywhere

no hotel should have rooms near the laundry or ice machine-too much

very clean, nice comfortable bed, good breakfast

food was good, pool looked ready to go but we didn't use it

this stay was during the corona virus so the pool and breakfast was close which is why i did the straight face on facilities because i don't

beds where nice and the pool too.

the breakfast that was offered wasn't much other than the fresh coffee

pool was closed and our three grandkids were disappointed

the breakfast was really basic and nothing special

the pool was freezing

pool wasn’t open / all work out equipment said out of order / breakfast…