gym was a disappointment and the fact that there was no restaurante made it a very difficult

comfortable beds. clean swimming pool and gym.

liked the fact that there was a free airport shuttle to and from the airport

breakfast was filling and there was something for all of us

breakfast started too late for me (6am)

the staff ,great food and lovely pool

staff were great especially the waitress and bar staff

not enough parking

we couldn't get room service because the restaurant did not answer the phone

are very friendly and accomodating -place is clean at all times -food and drinks are excellent -pool is

shuttle service available upon request via the app and a call after landing, a 5 minute ride away

the hotel offers the free shuttle service to the airport and they pick up you too

at 2am (our flight was delayed), and the staff at montecristo inn were able to pick us up in the shuttle despite the late hour

free shuttle

friendly, prompt shuttle service to airport

breakfast was one egg and 3 streaks of bacon

breakfast was very poor, a choice of bacon or sausage

was dirty, not hot water, the breakfast had just one option, the bed was not comfortable, for 154 dollars it was really not worth

breakfast was good.

good facilities including lovely pool area and roof top bar

room service took hours.

the staff were so friendly and amazing, unfortunately i have been late to do this and forget the name of the wonderful young woman who accommodated our late check

i was not granted a late check out

no bellboy me parking my car. no ice machine

pool was

insensitive, unprofessional, had to speak to three persons before getting two smooties for two kids after 90minutes of waiting while they flirted with guests and received cash money for favors

the gym was well equipped with almost every piece of equipment i needed, and there was never a wait to

didn't like that there were no free wifi in the room.

wifi could not connect in the room had to go out the door in order to connect

room extremely clean and overlooking the pool

pool need needed to be cleaned however it was not disgusting

needed a bit of maintenance work in the pool and upgraded general, but it was

pool was not really that clean - but we did have a few downpours that caused stuff to run into the

teenagers and child enjoyed the pool area

the staff was friendly and the pool was very clean which my child enjoyed

the rooms were clean and the pool area looked as photographed.

staff, pool, location and food was tasty

pool area was too dark at night. there should at least be pool lights. bar was not opened.

the ocean view was perfect, loved the built in pool it looked like glass

long lines for breakfast room service in dining late

time i go to trinidad i stay at the hotel, whether it s for carnival, school break for the kids, or business, its always an excellent stay

well the only thing was the parking but is was ok

early check-in was great nice and big room with sea view wifi is ok serviceminded staff all over

the hotel clean spacious staff was excellent the bar and pool was great definitely would stay again

venezuelans making noise in the corridor late at night plus bar attendant had us waiting 10 minutes to take our order otherwise everything was fine rated 5

my kids love the pool and the lobby of the hotel was beautiful it had christmas tree and decorate nice

the negative would be that my time was short and didn't get to experience the gym or pool

the lobby, room, pool and overall property was superb

a hotel that doesn't have much to offer anyway: a bar downstairs with three televisions and a lot of noise

do it yourself laundry facilities

the privacy and on site laundry

they also were going to charge $13 per person for wifi for the conference

hotel with good breakfast and nice pool, we enjoyed our stay and the proximity to botanical gardens great for a stroll

i give props to room service

the size of the pool, it is difficult to social distance with a small pool

the pool area and it should have a bar by the pool.

the mini bar was empty for the entire stay. the wifi was down for almost a day.

traffic and parking.