i would prefer an indoor pool or spa.

it was a lovely hotel with a kitchen.

very quiet, clean, good cooking supplies, and excellent breakfast

great breakfast, outdoor hot tub, and location

full kitchen as well

brand new hotel! very nice pool and jacuzzi. breakfast was great!

sometimes they promise dinner or bar and then- nope

not sure if the room service being not daily is a hilton thing or just this hotel but i didn't care for it

have a shuttle that will take you around town for free until 10pm

rooms, clean pool and gym

gym did not have many options

not all hyatt’s are equal… this one is exceptional … breakfast was wonderful… their shuttle service was extraordinary even though we didn’t use it … just the fact that they have

are new and it was fantastic that pool was open with safety restrictions

especially enjoyed relaxing in the jacuzzi and heated pool during the winter

gym, too small

have 5 kids so when we travel, we look for springhill suites

was looking forward to the hot tub, but five little kids were in it and that took up most of the space

loved it! my kids wanted to stay longer :)

my kids need like music or something to fall ud83dude34 asleep

with three kids we all had our own bed - the sleeper sofa is a pull-out like a trundle, so one kid slept on

the hours of the pool, for travelers the hours need to be extended

breakfast good

pool, breakfast, lobby

we enjoyed the pool

the indoor pool and jacuzzi was also nice

no outdoor pool

amenities closed such as pool but i jelieve that was due to covid 19

pool was a little dirty. but not here to swim.

loved the pool and hot tub

pool area was clean but the bottom of the pool and around the edges were a little grimy

was on a ground floor, their were kids stomping and making lots of noise, normally wouldn t care, but i had to sleep early to get up

wasn’t bad at all, but it would have been nice to have more of a really shallow area in the pool for really young swimmers

breakfast, microwave access, pool

bedroom was clean and lobby area and pool area was clean and presentable

the rowdy kids in the hall

jacuzzi and pool is very clean

breakfast is not the best

would've been nice to have late adult pool and spa hours after 10, to be free of kids

more tables in the morning breakfast area.

wasn't clean at all the rooms weren't clean the pool and spa was absolutely disgusting and not maintained at

nice pool and hot tub and hot breakfast (even during covid)

indoor pool, and clean room.

nice fresh hot breakfast. yummy ciinamon rolls!

it has everything you need: an indoor pool & hot tub, fitness room, laundry room, lounge area, 24 hour coffee/tea/hot cocoa in the lobby and a small ‘store’ for

the pool is cold and the hot tub is too hot.

we also enjoy the hot tub and the pool

indoor pool

nice rooms. comfortable, clean. good breakfast. very nice gym facility!! friendly staff.

well stocked kitchen area

the laundry room was very convenient as well

the pool area

great breakfast

it was very quiet and clean the breakfast every morning was wonderful

breakfast buffet rocked

pool ans hot tub was amazing everything everywhere was super clean and way put togeather

convenient location, great and friendly staff, full kitchen, pool, gym. and breakfast.

the gym asks equipment users to wipe down things

the full kitchenette made our day

very friendly very clean and great breakfast

indoor pool was cold

clean and new. nice mattress. decent gym.

is perfect from hotel to breakfast

they were able to accommodate us with early check in to rest

the bed was very comfortable and breakfast was very good, with good selection

nice & quiet. breakfast was great. pool & hot tub were decent.

gym on site, comfortable room

only complaint i have would be there was dirt or blood where we would have hung the towels, the pool was outside so we couldn’t use it when it’s cold outside

pool and hot tub water very well

we could not have eggs, bacon, or other buffet style items, the selection was adequate, and the bar was closed

the front desk and at the bar and dining room are simply amazing and an asset to the property

breakfast was far better than most hotels

friendly staff and having a kitchen area in the room!

there was a cigarette smell in so part that we didn’t expect. the smell bugged our grand kids.

having a kitchen w/ a full-size refrigerator was convenient

we really like that they have the amenities and the little kitchenette and couch makes for a nice stay

stay at property since pet fee was $50

breakfast, a good rest, able to bring my esa dog.

fitness center, comfort. convenient location, later checkout time

the laundry room has one washer and one dryer

the fitness center did not function when i arrived.

we always stay here since pool indoors, staff so nice, breakfast free, and never crowded.

breakfast was awesome

we always stay here since pool indoors, staff so nice, breakfast free, and never crowded.

great stay and they're doing breakfast again!! really helpful staff

the pool was perfect temperature

the pool was small and parents of kids didn’t watch them very well.

breakfast

the location and nice and clean and friendly and the pool my kids enjoyed!

not enough seating area for breakfast.

the beds were comfortable, and there was no fighting from my kids (because everyone got a bed)

being right across from the laundry and hearing other guests conversations at 6am

location and room, clean, great laundry area, nice pool/workout area, friendly staff, and good

there long enough to use all the facilities but we really liked the fact that the pool and gym was open 24 hours a day

modern look, awesome breakfast available each morning, and 24 hour pool and hot tub faciliites.

gym

fitness room had multiple treadmills and ample room to exercise

location, breakfast, internet speed, staff customer service

the exercise room, pool and spa were nice options to take advantage of, our schedule did not allow for that

upon calling the hotel the front desk to ask if the pool was open the woman was not so friendly and just made the call awkward

pool and hot tub

breakfast

breakfast was good but, it would be nice to have bacon or sausage also

the swimming pool was not open(again thank you covid)

there was a laundry facility on the premises complete with speed queen washers and driers as well as an

breakfast was fine, the staff was always friendly and prompt, the room ac worked fantastic and the

great pool!!

laundry facilities available, breakfast in the mornings was great

comfortable bed and nice hot tub and indoor pool

they also worked with my late check out so i didn't have to get to the

everything! comfortable beds. good breakfast, with a lot of variety. friendly, helpful staff.

bar area and breakfast not available

nice and clean, the espresso martinis at the bar were great, and the front staff was so kind!

because it was being serve in a type of bar where there were prices

breakfast

breakfast was good

breakfast was good, lots of options

all aspects from staff to breakfast exceeded my expectations

like the location,near the hwy and ev charging station is available and this is a plus for me, breakfast is good too

i used the jacuzzi and gym regularly too

beds were comfortable and it has a decent breakfast

staff clean hotel, laundry facility, gym, good breakfast

i wish there was a notice about that before booking because that was the main attraction for our kids

i wish the pool were more heated.

the lobby and kitchen staff were also great

the sofa bed was very uncomfortable for our kids.

breakfast was not included

breakfast wasn’t included

clean, new. nice soaps and coffee bar in room

friendly helpful staff, very nice clean room and hotel. excellent breakfast and dinner.

staff to breakfast, everything was top notch

clean and comfortable. staff were really helpful. my son loved the gym.

breakfast was great

was excellent, except the breakfast

the gym facilities had enough for a basic workout

something spilled all over , shower was dirty and we could not drain the water after giving our kids a bath

ran out of breakfast

the pool was down and we had some sad

kitchen stocked with pans. and bang for my buck. location location location !

the kitchen had everything we could ever want

didn't like that they had a handicapped lift for the pool and hot tub, but staff did not know how it was used or it didn't work

have an evening reception where you can get drinks and snacks, and their breakfast was fantastic

pool closed at 10pm

liked my view from the 8 th floor room every morning, the gym was excellent, the pool was good although lots of children so good for them

we came down to the bar for a small dinner, but bar lady send us to restorant saying that she is willing to

hotel had a restaraunt and served custom omelette breakfast complimentary in the morning

the hotel was clean. check-in was fast. breakfast was adequate. beds were comfortable.

is excellent, room very clean, very nice pool and spa,breakfast is boiled egg toast and

room was awesome and enjoyed the pool too (just a little too cold tho)

we went to the laundry room and someone had left a profane note to someone else and left it on a dryer

only thing was was that room smelled weird i think because it was next to the laundry room so there was always a strange burnt

my husband used the gym twice and said it was excellent -- he said the machines were nicer than the ones he uses at our

amazing and i loved that the gym and pool were open 24 hours even though it's only 5 ft

the staff was very friendly and accommodating. the pool was open 24/7 and the location was great

amazing and i loved that the gym and pool were open 24 hours even though it's only 5 ft

the 24 hour gym an pool is terrific as well

there is a kitchen with dishes

pool deck and hot tub could use a little scrubbing

let’s say we did not get great sleep and we had cranky kids because of it

i had my own room, put kids in the other and 1 on the pull out couch/bed

loved the pool area and the hotel grounds

it was also nice to have a little kitchenette

decent sized gym and good breakfast included - especially the freshly made

breakfast was the best

shuttle to the sandy amphitheater was a pleasant surprise so i did not have to take an uber or a

love having the kitchen to use

breakfast was fantastic.

the breakfast and coffee are good

fresh breakfast

i did not have the time to try the pool or fitness facility, but they seemed nice

indoor pool

that in addition to a higher price for the 2nd night as well as a $75 parking fine to remove the boot on our truck

set in place, but the breakfast choice sucked, and the fact that i had to wear a mask in the fitness room made me super frustrated

breakfast, pet friendly, staff was friendly and helpful

i loved the comfortable room and the breakfast options were really good!

awesome breakfast, good fitness center, huge bathroom.

clean , comfortable, staffing, breakfast everything!!

the kitchen, the separate living area. the dvd player.

as it was, there was an ihop across the parking lot, but, not a fan of ihop

friendly staff and indoor pool.

breakfast was great as well

the gym, the size of the room, nice shower size.

phenomenal hotel, super clean, nice ac and central location. indoor pool was heated.

easy check in, good breakfast, quiet rooms, nice shower and bed

the kids running around in the pool unsupervised

the manager was rude the pool was to warm laundry didn’t work and didn’t expect cash

little kids running around screaming in halls and pool area

breakfast was nothing special. crowded with lots of kids from a cross country team

kids loved the pool

kids stomping above

very friendly staff. good breakfast.

hot breakfast, evening reception/dinner with free beer and wine, clean pool and hot tub, attentive staff, very comfortable beds, full size fridges, lovely courtyard with

we didn’t use the breakfast, but it looked great

the swimming pool and jacuzzi are great

noticed that the indoor pool was extremely clear

great rooms and great breakfast

we enjoyed the hot tub, the gym, and free parking

coffee in room was 1 regular pod and 1 decaf. short on towels. bar wasn’t open at stated time

the kids enjoyed the pool

they have a gym but we didn’t have time to check how was that

very nice hotel right at the bottom of bcc. love the gym and hot tub here

great breakfast and monday tuesday and wednesday evening snacks/food

breakfast was really good and room was perfect.

a large room with a nice kitchen but no where to sit and eat a meal

loved the kitchen in the room, great lighting and breakfast was tasty

insufficient cutlery in the kitchen. pool is quite small.

big bed, an hour late check out. an over all easy check in an out.

pool wasn’t clean and spa out of order

stated hot tub/spa according to staff they had just put chemicals in it so it was not available however i have one

pet fee was $20

bed was very comfortable and love the option for late check

the pool area is quite small

friendly staff, breakfast was good and rooms very clean and great location close to ski resorts!

the breakfast was amazing and we had a blast in the pool

hot tub. swimming pool. the food for the most part.

great gym and jacuzzi

natural, tranquil, and a wonderful pool area

wonderful, cozy bed, great deck with hot tub and view, and a full kitchen

one night we re were in the owl bar and no one said hi or took our order for 10 minutes

room service was available

since we had been traveling for 10 days prior, we appreciated the free, laundry facilities right outside our room's door

need to monitor pool better kids diving in all the time

done about it, but wish that we could have had a closed door and lights for using the sink after kids in bed

i love the spa tub!

tile outside the door of the pool was slick when it was wet

staff is very accommodating. shuttles to bus stop.

clean place and breakfast was great!

breakfast, staff, room, facilities

the pool area was immaculate, which says a lot

the staff, aesthetics, and pool/gym.

clean great breakfast pool was small and humid but kids had fun so it doesn’t matter

pool and gym hours should be extended til 2:00am.

swimming pool and amazingly helpful staff

wish breakfast ran a bit later. but oh well.

super nice location! safe and clean. loved the indoor pool and delicious breakfast

pool

the pool and spa were the perfect temperature, the rooms are gigantic, and the beds were good (the beds

staff were very nice. the pool and views were awesome! loved the balcony.

spa and pool was great and very popular

all was good but the pool

staff were friendly and the heated spa and pool at the end of a day's skiing was a fun way to relax and meet other people

nice to have a kitchen

loved having a full kitchen - nice to have the extra space and convenience

i like to make my own breakfast, so the kitchen space is much appreciated and used by me

fireplace and full kitchen with full oven range and dishwasher

awesome location near ski bus stop, some restaurants within walking distance for dinner, and free breakfast with the room

big room, perfect for a family traveling with kids.

staff was great. breakfast was provided despite the obstacles provided by the pandemic.

love the full kitchen and living room. a very comfortable place for overnight or a week.

we saw happy faces on the kids in the indoor pool

the size of the rooms done like dinner in the evening and breakfast was all added amenities

loved the location, the pool, and the nearby food/coffee options

the gym is also well maintained and a very pleasant place to work out

gym is good, free breakfast is amazing

hours for restaurant and bar were minimal ( short staffed maybe)

my room was by the pool and gym which was very loud

awesome to have mini kitchen

is like an apartment with full kitchen

the pool and hot tub area were our favorites. and we loved the breakfast that was included!

pool was closed for part of our stay.

very nice location! breakfast was delicious & the hotel staff was very friendly and attentive.

our kids brought blankets so that worked just fine

my kids loved the pool

very comfortable room and convenient location. nice continental breakfast. friendly staff.

covid issues, not a traditonal breakfast

small pool, no hot tub

the breakfast o letters were frozen and the one i got was not quite thawed out.

had no change for laundry washer or dryer

covid closed down the gym and pools, that was a bummer

the pool was also not in service

the laundry you can use only if you have coins but staff doesn’t have it, you have go outside and

still found a way to serve the included hot breakfast as well as still allowed access to the gym

would've loved for the pool to stay open later because we got in later than expected

the size of the rooms and breakfast

the rooms are spacious and the breakfast was very good

with four kids it gets dirty with in hours

the pool and laundry were an added bonus

breakfast was just okay

kitchen facilities. shower. pool. lobby area

the room the breakfast all good!

great breakfast, clean rooms, clean pool area

nice hot tub and pool

the room was huge. almost like a condo with small kitchen.

and the breakfasts were

excellent staff excellent breakfast close to lots

was big, clean, the bed comfortable, the shower was big and nice and we were surprised by the kitchen

breakfast was so good

also extended hours on the gym

i love this hotel and they give me late check outs on fridays

desk, tv has few stations that requires using two different remotes, wi-fi does not work, tv in gym doesn’t work

spa is nice but difficult to get an hour slot or it was broken half my stay

location, it had a pelaton bike in the gym.

room service selection. near by construction view out my window.

kids (5 & 11) said it was the nicest hotel they'd ever seen

beautiful modern hotel in downtown provo has an attached indoor parking , a bar and a restaurant - which was great since we arrived on a sunday afternoon when everything else

room service menu is very limited

modern and clean and such great options at breakfast

it's close to byu campus, where our kids live, and it's very comfortable

kitchen staff, particularly jenny, was very very rude to us during the morning breakfast

the oatmeal bar was awesome!

great…poor selection and quantities were poor so that was a fail and they need improvement…no bar or restaurant as compared to the marriott across the street…so they can improve the property

staff, comfortable beds, great room layout, and a great selection of food for the free breakfast

it was a good space with a sofa bed so the kids didn’t have to share a bed.

laundry service provided by third party

pet fee is crazy high $75 a night

all exceeded expectations clean and comfortable. breakfast was awesome.

very comfortable room/bed, great breakfast, friendly staff - thank you!

comfortable beds, convenient kitchen.

all the kitchen accommodations in the room loved the breakfast

location, service, great breakfast

the full kitchen was unexpected and nice to see

loved that the front desk guy went to the effort to check with housekeeping and give us an early check in so we could get ready for a class reunion that started at 3 pm

breakfast was good, had eggs and meat and waffles.

clean, location, private, accommodating. early check in, no hassles. every request was a

we feel like there needs to be designated parking spots for hotel guests next to the entrances

lucked out in that it was nice enough for my kids to enjoy the pool and do love and outdoor pool on nice days

pool area was very clean

great cookies and takeaway breakfast was a plus

breakfast staff rude

was excellent, our breakfast was great, the rooms were well kept and clean

pool, breakfast and clean room. big bathrooms

i got my laundry done

the gym and pools are non opperational and the location is not close to any amenities (restaurant,

was very kind, helpful, responsive and flexible (no charge on late checkout) very clean good breakfast nice pool - not too big but just what we needed for the kids good restaurants near by

i felt like i was at a bed and breakfast or a friend's house

breakfast

breakfast was very good

pool is on small side if you have lots of kids

liked the friendly staff and early check in

courteous staff, the cleanliness of the hotel, easy access to freeway, quiet, and fabulous breakfast

the pool was open and it had a large area to sit with friends.

no breakfast

they were able to accommodate our early check in request.

the pools a great place for the kids to swim and for us to relax after a long days drive

the breakfast was good!

the manager and the staff. breakfast was also a winner.

the pool wasn't ready to go.

lovely pool. easy to find. breakfast was yummy. very clean.

they opened the pool an hour early so we could use it before we left.

didn't like that online it did not specify that the pool was outdoors

lovely pool. easy to find. breakfast was yummy. very clean.

the breakfast could be better. like more options

they had a great staff donna was very helpful. breakfast was nice. and it was quiet.

i was greatly surprised with breakfast

it was reasonable, very clean - good breakfast

soft pillows; unique decor; good breakfast; quiet; water hot; everything worked.

also nice to have 2 tv’s breakfast was good

great breakfast

the continental breakfast is wonderful with many choices

breakfast ,kids enjoyed the clean pool

there was a nice selection for breakfast

breakfast are was a little cramped and the gym a little small they were all still very usable

i understand that due to covid breakfast is limited i would have liked healthier options

need to request room service even if its looking for milk for the coffee machine it is not

parking limited.

the breakfast was excellent

was basically good, besides having to go to the forth floor to do laundry and there only being 1 washer and dryer available to use was a bit of a head ache

only coronavirus killed the pool area.

gym wasn't really a gym

places to just sit and talk staffs are polite and respectful rooms are clean and organized breakfast is amazing everyone is so attentive i loved every moment of my stay

the bed was soft and so were the pillows. the pool was actually open.

laundry and pool available for guests

breakfast, convenient shuttle

room, very clean, friendly staff, clean swimming pool

the free shuttle to the airport was not operating early enough for our flight so they paid for a lyft car to

sized, clean room wih excellent shuttle to the airport