room service would be useful. a better desk to work at would be nice for me. faster wifi too.

my only complaint was the golfers walking by our window regularly.

parking immediately outside my room and the driving range

it s not connected to main building, poor signage ti hotel, parking and my room

golf course was great, great location

maybe a selection of local produce - hand made pork pies etc - available at bar too would be good

great little bar and lounge area

really close to arena uk for competition- parking for the horsebox

pefully not literally

there is enough parking

bright blue lights from the wifi router gave off a lot of light in bedroom all night.

we did not use the bar or restaurant so cannot comment on those

meals for kids very expensive 2 course 15 not ideal for families and limited in evening so might not suit

wifi is good, stable and free

wifi was not very good and struggled at times due to the room's distance from the nearest

lovely breakfast, freshly cooked to order. plenty of choice. great staff

food is very good too with a good choice and ample parking

very friendly staff and breakfast was very good

well located for thornbury castle, good room and en suit. food excellent. plenty of parking

airy rooms. bar restaurant area is neat be clean

really good gym and pool area

the bar and restaurant are lovely with a nice atmosphere

the hotel is overly expensive rooms are good and clean but really small and also you have to pay room service which was

gym spa breakfast

with a spa and pool

only point of development would have been the gym - it could do with some free weights.

we used the gym facilities

full of kids no adults on the floor we was on so in and out of each others rooms banging doors plus playing

the room had everything i needed. the rates for room service were very reasonable.

room service was quick and good quality, room was clean and had great facilities.

it has free, on-site parking, my single room was nice, the en-suite was modern & stylish

fantastic location. parking at the back. rooms are big and clean. staff friendly.

ank you to both)

are clean & comfortable, staff are friendly and helpful, food is lovely, easy to find, plenty of parking

good fast wifi

wifi not working on my room have to go down to sniff some signal

the breakfast was really good and the location had all we needed for a lovely night away

lovely room and good parking and nice breakfast

were the other staff)

wifi signal

great hotel fantastic breakfast nice comfortable bar all in all a great stay

cked at night)

we were given an early check in which was very much appreciated and although the room we had booked was usually only

lovely setting great facilities such as car parking and building lovely

there is plenty of space for parking in an enclosed area

the bar in the hotel is has a really nice atmosphere well, and the staff were very helpful in letting

wifi is a bit hit and miss which was disappointing

no 34hour room service available.

birthday balloons, keeping the secret when we checked in, providing us with our own space in the bar for breakfast, with copious amounts of tea - and everything done with a smile

��c

the bar was very expensive

lovely bar attached onto the property too

- our neighbours had kids who, i kid you not, were not walking but stomping and jumping around, any time of day

quest to extend your stay, request anything you might need, late check out etc etc) i thought it was a great touch

an alexa which we found really useful especially as you could use it for many things such as late check

plenty of parking, and a good size room with everything we needed for our stay, but the staff were

wifi password given on the little sheet of paper we got with the key, but we also forgot to

at them to get out the pool spoke absolute ridiculous not only that later on that night there was kids in the pool which the temperature had dropped even more so and wasn t told to get out

pool, hot tub, sauna, steam room and a gymnasium

the reception allowed us early check in. the room was cleaner than when we stayed last year

it was very central to all amenities, taxi outside the door, the spa and gym were a bonus for our

help promote the spa services business as it is excellent and has been with you for 7 seven years but no promotion

staff were very friendly and helpful kids loved the pool (which is free) kind to our dog

is exceptional, the location is close to all of the shops etc and swimming pool was great the kids loved having a pool at the hotel which the enjoyed on both days

reception staff at the hotel and gym were great

very good service in the bar & restaurant

there was no one at reception when we went for early check in

bar was good, 24 hour service was good

shouting for hours at the swimming pool/spa, 3 to 4 pm inflatable toys were given to them and the spa became a playground

only snag was the restaurant wasn't open sunday evening and we wanted a sandwich from the bar instead

reception staff, beautiful lounge areas, very good spa and gym facilities, great breakfast and fantastic evening meal included with murder mystery event

the room size was just right, plenty of space for storing everything

the breakfast coffee was awful nescafe would have been better.

it was my boyfriend s 40th birthday and we had a late check out and they put wine in the room as requested

gym was less equipped than i thought corridors noisy when people returned back to rooms and in the

the gym was closed

gym is very limited

the room facilities were fantastic and room service was prompt and kind

hotel with great breakfast, friendly staff, comfortable rooms, and a good location near the castle

we had to ask where the lift was once given the card key and also had to ask about breakfast times

gym needs some more weights

in was easy, staff were so friendly and helpful, free early check in and a hour complimentary late check out, free apples and lemon water in the lobby, the coffee machine was easy to use

comfortable bed and nice breakfast. gym facilities

location clean wifi

hotel is very costly, no room service,food is costly

friendly, accommodating staff (allowed early check in and late check out free of charge), good parking and spacious comfortable room (+) had late check out for no extra cost due to being an ihg member (-)extra 10 for late check out however when we checked in we got told that we can have a late check out at 13:00

only discovered this after 9pm when getting into bed so too late to be fussing with room service

it had an ev charger in the car park

good wifi and nice cocktails unlike my stay earlier in the weekend, the rooms facilities worked

kids were still in the pool way after 6pm

a charge of 10) - we

we did not have breakfast.

even got personally escorted to a bar near by for a drink as we didn t know of anywhere to go

friendly atmosphere only thing i would say is please fix the main door it was freezing sat in the bar and the staff where cold too

the staff were very helpful the breakfast was amazing

lounge area for bar could be bigger

overall excellent accommodated my request for early check in

gym tiny!

we appreciated the electric jug

upgraded to executive suit, late check out for free and excellent front desk staff

waiting at reception for 30 mins and was only allowed to enter when she could tell the staff the room service order that had been made earlier to prove that she was staying there

lovely staff great room great parking facilities good location

this place is outstanding from the friendly staff to the great bar and spacious rooms

definitely going back soon to experience the spa and pool

use the pool, lots of noisy visitors to the pool from the local area; cue screaming excited kids in the hotel early in the morning, room tiny and awkward, shower too fast for drain so had to

) the swimming pool and gym are free for guests, but for now you have to book an hour's time slot to ensure social

because of covid they said had to go all the way down to front desk twice to ask them to ask some kids to stop bouncing a ball off the walls, went on for hours

gemma the receptionist excellent, dominic and the other young guy working with him at the bar were friendly and fantastic and the lovely young lady who was getting our dinner was wonderful

free parking and allowing me to use their wifi and common space after checking out makes this a 10/10 stay

the staff on reception, at the bar and in the restaurant were incredibly helpful and the food was outstanding

was like a single room so tiny no room service had to pay for parking room full of dust no cleaner came on 3rd

bar prices were good value as well

on site carpark on site bar and restaurant historic building

very expensive for where it is, lots of noise from kids/ students

i did not use the fitness centre. the location was pleasant with water, trees and green space.

there was no instruction or offer to use fitness suite which we may have liked to use

it has a fitness centre which is a pleasure to use, it's within walking distance to the university of

fitness centre was a little small

the car parking was excellent, once we realised it was a public car park , with a voucher for free parking

all the staff were pleasant, friendly and helpful, the bar prices weren t outrageous

free parking, pleasant staff, seems everything is on hand. good food

the place met all my requirements including the off road parking which was a big help.

would have been good to have bar snacks before 6pm, even if just cold snacks

the noise from the laundry room

furnishings a little worn in bar area

ncluding its taste and presentation)

good, wifi, hopefully not toomany unwanted sites picked me up

comfortable, very friendly staff, nice restaurant with good menu, spa golf plenty of

food wasn't the best - not often you get kids not finishing their burgers and

booking, location, parking, reception, bar and bar staff, breakfast, room, bed etc etc etc

slept like a log and had the most amazing room service breakfast, probably because i must have ordered absolutely everything on the menu,

waiting time at the restaurant with hungry kids

note, the hotel has a small gym with limited equipment onsite

amazing staff went out of way to prepare room service food for a late arrival

lovely views outside and plenty of parking

plenty of parking and lovely grounds and walks to be had

kettle and tea facilities in room; lots of storage; good wifi; bar and restaurant downstairs

very friendly and bar staff too

bizarre that there were no plates or cutlery when a kitchenette is advertised.

kitchen facilities very limited, not even a bowl available for my cereal

very cramped, should not be classed as a kitchenette

somewhere to stay together, and this property gave us three single beds, an en-suite and basic kitchen facilities which was everything we needed to reheat our microwave meal dinners and have

there was no separate kitchenette area as we expected.

good shower and everything you need in the kitchen

sure if there was wifi and bathroom fan was quite loud but used shaver light during night so not a

our bedroom door was right by reception, staff and kitchen area

the wifi facility did not work properly

suite smelt very damp, couldn't open the kitchen window or it would fall out

when i ordered a double whisky at bar, it was short, and i told the bar lady who told me it wasn't, but when she put it into the

the staff are really welcoming and helpful, from the bar staff to reception

excellent location. good choice of evening meals and fabulous breakfast

was spacious and light luxury reception area ideal for coffee time and a book bev in the bar area and deliha on reception were particularly helpful exceptional

all staff were lovely, facilities were top notch, the room was spotless clean, breakfast was lovely and to top it all off they left a lovely little gift in the room for my little

the bar food was excellent, the breakfast was excellent

was quite busy in the bar which made the room quite loud but that just means it is a busy place

breakfast was perfect too

i only found in street parking but there were plenty of places to park nearby.

breakfast the following morning was perfect

the spa is amazing such a cosy vibe after 7pm without screaming kids then finally adults get to enjoy it

spent 2 nights at the hotel and while i was there for hours there was kids running playing knock door run and running around the landing and playing in the lifts so when

i liked the pool area,even though the pool was quite busy due to kids the saun, jacuzzi and stream room was so nice and relaxing

didn't like the fact room service was delivered in polystyrene boxes, not plates not very nice

they charged for higher speed internet and for late check out - there are better ways of keeping a customer satisfied in this age of competition

wif is absolutely shocking if it was working properly i would have orgwrg room service but the cloud everywhere i go is

exactly food and very clean hotel parking great will be use in more often when in area

hotel, unique interior courtyard style rooms free room service from pub, food

because it s suited in a very nice place and very good parking

the wifi was inaccessible in our room, needs to be addressed

chris and yolanda are the best of hosts, the bar is gorgeous as are the grounds outside

good breakfast with friendly service and the bar was a nice place to have a drink

breakfast choices tasty local ingredients on the cooked breakfast

breakfast and evening meals tasty with local produce

ample off road parking homely

the bar looked nice, there's a dining room as well

the rooms are above the pub which had a good selection of evening bar snacks and plenty choices of beers, i enjoyed some italian beer before bedtime

there was a bar downstairs with a nice selection of beers and a play room with some table games

i found the staff very helpful and the bar was very friendly with the drinks not too pricey

food served in the lounge/ bar was excellent

everything! you look at the reviews when their brand new sports bar is completed!!

accommodated an early check in for an additional charge

food was good we had a curry in the bar as our (small) dog was with us

has a bar and restaurant serving indian & english food

bar prices weren’t extortionate like some hotels are

woodys bar was lively with nice people and the staff were very friendly

woodys bar is close by for a meal and a pint

the shower is hot, more than ample tea and coffee condiments, fresh fluffy towels, ample parking

was room 6, think the parking area could have a path through to the row of rooms from room 6 and along as you either have

where we stayed was next to the bar which was a bonus

the location was convenient, with plenty of parking available

free parking made things simple, and staff went above and beyond

the staff were polite and attentive, and free parking made getting around stress-free

warm , room service, supportive when i had burnt my hand on the tea.

clean and comfortable rooms, superb breakfast, and wifi strong enough for work and streaming

the whole venue from the ceremony to the wedding breakfast was exceptional

fab brekkie comfy rooms free car parking reasonable price for food and drink

food was exceptional in the bar area, breakfast for me was perfect as i usually have cereals and fruit and there was a good choice

new rooms have glass bathroom walls so privacy is a concern. wifi stopped day two.

ter midnight) for hotel's guests

the hotel was very clean, well decorated and furnished throughout with free car parking

no room service.

informed about change of times for breakfast

liked the free wifi

rooms, lovely comfy bed, free drink at the bar and free parking, would definitely stay again, the staff were so friendly and very helpful

gym was very basic and no laundry facilities. we stayed for a week.

breakfast orange juice was unpleasant

priced room service when meals were already over priced

good car charging options and small gym helps too

it was also very nostalgic too to have the option to have a phone in the room and order room service which we did do

breakfast and dinner was really tasty and well worth the money

superb value with an incredible breakfast - huge variety of

clean room, good food in the restaurant on site, excellent breakfast, the best we've had anywhere

there were a group of us staying and we were able to use the reception area when the bar and restaurant closed which felt like a cosy living room

great staff, bar and food.

parking was easy, all staff we met were great, room and all areas very clean

very poor wifi access

wifi signal keep dropping while i was working, arrived late at night and couldn t initially

basic facilities. poor wifi.

location with parking

comfy bed. excellent room service.

free parking and wifi, pool and jacuzzi

e was 20 which i though

swimming pool could of been open a little later thats all

patchy wifi in rooms so kept losing connection

the bar area was we thought in need of an upgrade.

bar meals are brilliant and restaurant meals

was amazing evening meal and bar excellent ,lady serving in the bar was very helpful she looked after us very well especially

the young man in the bar was especially helpful and went out of his way deliver excellent service with nothing being too

location with excellent gardens , good breakfast , rooms excellent and bar staff really friendly , most helpful getting taxis and waitress service was top class , the new

the kids loved the giant bathroom and fancy glass sinks

rapid wifi with no messing about signing up to pointless things

wifi was very slow

loved being able to bring the dog in to the bar to eat

great outdoor bar area

everything was excellent great check in with denise who was multitasking with check in and the bar room very spacious clean and fresh bar/restaurant facilities 1st class and the taxi that denise

wifi was excellent

couldn't work out whether room service was available

public areas spacious and tasteful, fully equipped gym, excellent location just off m1 while convenient for town centre

i made use of the gym - it's small but perfectly formed - and got my run in on the treadmill

and comfortable ,i booked 2 triple bedrooms for 3 adults and 3 kids

friendly staff goog breakfast

the bed was incredibly comfy and my kids loved the bunk bed.

breakfast nice always ..area good to get places fast .been many times now .

on reception and bar were really really friendly and helpful

i had room service both nights i stayed and the quality of the food was superb..

there was ample parking to boot

close to notts golf club where i had a competition to play in the morning

food was great and room service was very quick

wifi was not automatic, had to fill in lots of your personal details to access so did not bother

lovely, helpfull personel, very kind housekeepers, great food and bar

the bar did have any guinness!

great breakfast and amazing value

good breakfast

friendly staff comfortable beds and a good sized room we had a sharing snack in the bar on the first night which was very nice and again, good value for

for some reason, i could not access the wifi from my room.

i could not find the remote and no wifi.

no wifi and didnt see any staff

early check in given when requested

wifi would have been helpful as would a shower gel/shampoo dispenser having some contents

great location, lovely room, delicious breakfast and free parking.

the bar and restaurant area was excellent and the building full of character.

great bar and food was

breakfast was a wide variety to choose from and if not on menu the staff were happy to get for you

we'd asked for an early check in, and they pulled out all the stops to have it ready within 10 minutes of arrival

there is a good choice of breakfast on offer, whilst the full english does set you up nicely for the day

the breakfast was very good and great value for money

parking

location with great parking

location in the town centre - with parking

room service took longer than expected. food was slighty overpriced.

plenty of car parking and an excellent breakfast

its beautiful hotel so clean every where ,the swimming pool was great ,the room was so clean and big and lovely little extra in the room was so nice ,the

absolutely loved the free games room, pool table, table tennis, football table etc swimming pool was very good and clean

kids loved their morning swim

car parking was great at the hotel

free parking is available

comfortable and quiet room, good wifi. great location.

room smellt, no daily room service

everything. ample parking, friendly staff, spacious comfortable room, very good breakfast