it is located between the main building with the restaurants and pool, and the shopping and dining on disney springs

the pool is really nice

room smell of musk and mold , pool closed , lost power in the middle of night

pools and community hall

it's made up of a few buildings, 3 pools and some villas are a short walk to disney springs

we got a bottom floor room right next to the pool

i wish the spa was open but i know covid messed that up

kids pool was shallow, no balcony to dry out towels and no washer/dryer on the premises.

playroom for kids was a great bonus

the pool and the frozen grapes!

bar and restaurant are pricey and options are more

restaurants, very friendly staff, games for the kids to play outside, pool and lazy river

no concierge or laundry facilities in the building

pool area , gym and location

the pool area was awesome and family friendly everything from the gym to the kitchen to the bar was perfect

with a view of the fireworks very night, shuttles to the parks, great breakfast restaurant, guest laundry

gym, kitchen

great value. great for kids & walking distance from disney springs .

staff, location and all the features provided. pool area was fabulous

laundry was an issue

super clean and great location, they hace shuttle service and if you do not want to return via shuttle there are many other ways to return to

facilities- pool and self laundry best location

time great property and pool area we went to disney springs next door had a blast with the kids

bed, good water pressure, quick walk to all things disney, splash pool for kids, hot tub, decent food for mom, good drinks for dad

close to disney springs and a shuttle to the parks

the breakfast used to be worth it when they had the characters coming to visit the kids but we didn t see that happening any longer

the bar is great and the hotel is a great value

location,pool, bed, shower, room layout, 2 of the restaurants, the market place,staff, hotel interior and

for a hotel on disney property to have no disney movies for kids was very disappointing

at the very back + there were mini arcade (my daughter played for a long time while i did my laundry)

the treadmills in the gym could have been cleaner

was a very convenient location and liked the fact there are alot of kids activities on the resort

alot of things were closed due to the virus but i enjoyed myself and my kids did too

place with so many activities fir the kids

property was very comfortable, the pool area and lake views were very pretty

the main pool bar closing early.

the spa was overpriced for what you get!

the bar 1521 had and amazing burger and fries for $20

the staff at the pool area bar were very pleasant as

it has a spa , lazy river 3-4 pools and water slides , mini golf , pool tables etc

my wife and kids loved the hotel and want us to book out next stay here

the view of the golf course from the room was great, can't wait to play it

gym also is good

the size of the room, staff friendly, gym

restaurants were good a selection if you wanted grab and go or fancy sit down or only bar drinks/cocktails

not enough dining options. gym was somewhat basic. a little over-priced.

laundry too isolated and parking fees

the bar is serving food with kids eat free

the room service staff are quite miserable

location was great and room was good with adequate facilities like laundry and

restaurant a little pricey and kids eat free only when adult makes a purchase.

the pool area is super nice and the pool side quick service was definitely a hit

there's also a laundry room available

we were offered a good breakfast

free breakfast buffet, free drinks, huge pool , huge hot tub

very clean - friendly service - pool was excellent - great facilities for laundry - excellent bus facilities to the parks

room service was not a thing

my room was clean and the facility was also clean, the pool is awesome

my kids like the pool

they are quite expensive, especially for the poor quality of the wifi

wifi was not reliable

the gym is excellent

staff was amazing the shower the gym and the nespresso in the room were exceptional

the hotel is gorgeous. amazing pool. love they they have a kids club.

lobby and bar area was far too cold

golf course is amazing & all the staff are very happy

clean facility, the pool, the water park area, the friendly staff, the breakfast was great

mpensating for the late check in); facilities are good and comfortable; pantry is

so many resort activities to participate in, friendly staff, cool pool, and nice gym

the pool was awesome and the spa was top

river falls water park is amazing

walk to pool

room service only available from 5pm

the beds were comfortable, the lounge and kitchen were well appointed and the bathroom was well set up

the property very clean, spacious, beds are comfy, kitchen was fully equipped, my wife love the laundry were she washed our clothes

pool is amazing

there was a great gym, paddle boards, kayaks and oeddaloes

the pool and the bar are pretty good!

gym, food, location, overall and very relaxing and lovely stay

its kids friendly and i dont have to leave the premises to enjoy my vacation

great location wonderful staff breakfast was generous and the self laundry was a life safer

it is very clean, very nice staff, and great meals for kids downstairs

location close to disney, nice pool and splash pad for kids, large rooms with living room and bed room

50 per day for wifi, unlimited movie rentals

the room is big and great for family and kids

the pool was very quiet and the staff were really helpful

shuttles to the parks, ability to purchase tickets onsite, the basketball area, mini golf area, laundry, outdoor movies at the pool, reptile talk and family trivia to the fabulous pool/waterslide

i liked the friendly staff and all of the activities for the kids

fact it was overcrowded and couldn't swim because they closed the pool due to cloudy water,there should be a capacity,and the second pool was closed other than that

the pool bar don’t open soon enough

water park was the bomb and the room set up super cool ud83dude0e

staff was very friendly and my kids loved the pool

excellent if you are going to any of the disney parks, they have a very convenient complementary shuttle which makes your life easier

the room was very nice and clean. the pool and bar area staff was super friendly and helpful.

i chose this resort because of a review about the activities guy dan and how he is with the kids

e breakfast, room service) included in the room

location pool kid friendly

being able to have a wide space to relax, eat-in, and do laundry.

the pool was amazing

blue heron, 5th time there, the location, and view are fantastic, as is the pool

would have been nice if the shuttle would have had a later return time on sat so that patrons did not have to worry about

the hotel also provides a shuttle bus to the parks

location. staff great. pools beautiful. room comfortabe

the wifi didnt work as well until my last night

they offer room service and they have free breakfast

pool areas beautiful

if you like to work out the gym is better than most hotels

the only thing i didn’t like was that the pool was full of bugs and dirty.

not too far from disney, granted early check in at 330pm

the price,the pool was ok need a jacuzzi and kid zone for the price they charged a night

our room was also located next to the laundry room and the washer/dryer (not sure which one) is very loud and bangs against the wall

like that they offer a shuttle to the disney parks and some shopping

the stay was great as usual! awesome breakfast, great location, clean facilities.

room was spacious, clean and comfortable. two tvs. kitchen and sofa. location is excellent.

the room size was great for a family with kids.

the variety of the breakfast, it was the same every day

the lobby and pool area were well designed for comfort but yet visually appealing.

friendly staff, great location and plenty to do at the hotel itself

they did not have a guest self-laundry facility.

friendly and helpful staff with clean rooms and convenient parking and laundry facilities

the plus side: lobby is stylish and comfortable; real creamer pods with in-room coffee; free wifi

liked the outside area for the kids to play and the tables

the pool was clean and the kids enjoyed it a lot

to get wifi to work on our android devices/phone

super close to everything. it had a park for kids and pool.

location in relation to paradise cove. plenty of room space and kitchen storage.

was amazing breakfast was great and the rooms are a great sizes and the pool is a great place to hang out and chill i would recommend getting new lounge chairs for sun

we loved the continental breakfast and the shuttle service to the theme parks was very convenient

breakfasts delicious

only 2 laundry machine . 2 small elevator, wait time can be extremely long

laundry is available to use

poolside lounge seating and umbrellas, amazing water slide, daily events like bingo, and poolside bar and grill was a huge hit

heated pools available, outside bar, good food, hot tubs, within walking distance to a wawa & shuttle buses to parks available

have to pay $15 for parking your car yourself, and $23 with tax $26 dollars for resort fee, for wifi, cable,, and two bottles of water

wasn t thrilled about the location of the room, which was right above the laundry area so i could hear the conversation and loud talking of the staff

was ok just too expensive for the portion it provided and no entertainment in the pool

small kitchen, only small sink and microwave

love overall the experience, the gym, the free parking, free breakfast, and free shuttle to disney world

story: i call the receptionist to ask where the laundry facilities are located

the disney shuttle only runs to disney in the morning & back from disney in the evenings

pool is very private

shuttle times to disney

the nicest staff, beautiful rooms, gorgeous pool and surroundings

no heated pool no microwave no laundry room

com never mentioned this fact) also, the wifi never worked

can take buses to the rest but not really

a late check out was offered to compensate and that was helpful since our children got to bed later

long treck to laundry facility which was very hot and uncomfortable no where to sit

an airport shuttle or something would be really useful.

room service was good. front desk lady was very helpful.

my kids loved it

everything was very beautiful clean and the water park was so much fun!

excellent service in the gym facilities.

spa was enjoyable

beautiful hotel. loved the kids pool area.

kids and adults were cold until we got to our room

the disney buses to get on-site from there if you're unable to make the two complimentary morning shuttle stops

game room and mini golf were nice ways to pass time

some great things; lots of pools, with fun toys for kids felt incredibly safe really lovely people the apartment was quiet

my kids loved the heated pool and hot tub

full kitchen with all the appliances

the pool area is amazing!

the pool and outdoor activities

the pool and the hotub. plus the poolside bar. shower water pressure was good, too

the pool is amazing

i love that it was in walking distance to epcot and the pools were spectacular!

the location/proximity to the parks, pool, & service

interior and location especially the pool

it was quiet and clean. fair price for the spa tub room.

the resort felt intimate, and housed the best restaurants and pool area

liked storm along bay and the quiet pool

early check in no problem

shuttle service

laundry services available

our room that we had requested weeks in advance for early check in was not available till late, luckily our daughter and her family allowed us to leave

if you're into waffles and toppings, that was good & we could see how much everyone's kids loved it

we also used the pool and jacuzzi which were great

the only thing i did not like was the location of the pool. it was not easy to get to

this facility had a kids pool and better fitness center

this was our last stay for the last 4 nights and was perfect for everything we needed including laundry

the breakfast was excellent fresh and delicious

my husband was leaving for golf and couldn t make his coffee as they did not leave any creamer in the room

parking cost for self parking plus resort fee parking and wifi should be included

pool and hot tub spa were

the facility was nice. my boys enjoyed the gym.

spa was great as well, amazing deep tissue massage

our kids loved the breakfast each morning

the bathroom light was fussy. the kitchen could use an update.

kitchen area and living area with separate bedroom was nice

better breakfast

is perfect near everything, the people how works there are very nice, and the rooms have complete kitchen

bar servers were great

very modern and new, spacious rooms for families, convenient breakfast on the go, great bar to relax after long day, early park entry and walking distance to epcot

crowded and our room was not ready on time. small pool.

a nice touch was the swimming pool to relax in the afternoons after a busy day at the park

the bar area had comfy sheets to rest and enjoy a drink

gym with a water dispenser and vending machine

t from mco)

for wifi, it is not free

the boat service is a nice touch to provide another wonderful experience for my kids

we enjoyed the pools!

the poolside bar and grill

kids pool could've been a little warmer

the kids loved the pool area and slide

pool area

the rooms were a great size for our family of 5 (3 kids) it wasn't crowded like a normal hotel would be

appliances in the kitchen seemed dated and made lots of noise

a fitness center, swimming pool and laundry facilities are available for use with no parking fees or resort fees

pool needed cleaning and jacuzzi was uncovered and dirty

the room size, breakfast, and close to se world

the pool and on site laundry facilities even though it was expensive.

pool was kept clean

this hotel has a separate area on the first floor toward the pool area

laundry room with gross washing/drying machine.

would have appreciated a wider breakfast choice and more equipment in the gym

larger gym, with at least two treadmills

this location offers free breakfast and is only a short drive from disney springs

pool at times was a little dirty

the room blew me away, the friendliness of the staff, the breakfast offered, the cleanliness, etc

wish that the hotel had an arcade for the kids to play in, and that we need to pay $20 parking per night which other hotels already have it

also the continental breakfast was nice

from having a nice bar and restaurant and coffee shop to a pool and fire pits and hot

i wish there was shuttle service to and from the airport.

swimming pool closes at 10pm should be til 11pm or 12am so that kids can enjoy it at night time

his the pool stay opens til 10pm

was amazing my wife and kids loves staying here, rooms are so nice and clean, staff are amazing

the shuttle didn’t drop off at the espn center

put a bbq by the pool

only bad thing i can say is that the dryers in the hotel laundry room didn't work

i liked that they offered on site laundry as well, it definitely came in handy during our stay and they replaced the towels after the

the pool and laundry on site(very convenient)

my kids injoy a lot

location and cleanliness. its brand new and close to everything. great pool!

my kids loved the little droid from star wars and tea cup from magic kingdom

they also have onsite laundry (self service) and kids zone which was exceptional

facilities were space full and everything was available. i liked the gym

all you have to do is walk in to the lobby and ask for a golf cart ride to your building

this is the best hotel in orlando kids are and staff are the best

everything you needed was there! the staff was super friendly!!! my kids enjoyed it so much!!

we were able to check in early and enjoy the pool

the pool last evening, and the jacuzzi as well

brilliant clean gym with great equipment

the rooms were clean with a beautiful view to the pool

gym poorly equiped - shower was leaking - we asked for help immediately after arrival, it was still

not like the laundry facility

we don't need housekeeping just coming in when i was getting my kids' dress and straighten the room

everything is perfect, pool area, staff, gym, restaurants

we had our kids with us and they went above and beyond to make it special for them

of adult- only pool was a bonus for those who wanted more solitude

very good facilities for kids without feeling like a kids resort

staff was nice. amenities were nice. golf at tranquilo was great.

all staff are friendly, the pool was ok not the best but great for kids

the eating area was only open for breakfast, closed for lunch & dinner, also small bar area was also closed

that the bar and kitchen closes at 10pm

the lobby has a bar an their is a little store to by quick things to eat

the gym is somewhat not that good. but it's ok considering we didn't stay there for long.

front desk staff (even upgraded us to a family suite because of availability); excellent hot breakfast buffet; very clean and well prepared room

breakfast so good and also clean i thinks all wonderful

the location, the staff and the cleanliness. also the breakfast

picked this hotel partly because of the pool and the hot tub was broken during our visit and the pool had duck poop in it and it was cold

we got down to breakfast by 8:45 and literally everything was gone and nothing was replenished

need more coin laundry

the 7th floor and the hallway up there was hot--either from the florida sun on the roof or maybe laundry facilities

swimming pool, gym, and laundry were very good

light sleepers really should insist on odd numbered room facing 'inwards', perhaps more frequent shuttle times morning and evenings would be good too

breakfast was good

freebies

my wife and i checked in, we found out that the bed sheet wasn't clean, and since there is no room service at the hotel, we asked the front desk to send us someone to change

rking/breakfast/wifi) were great, and access to free apps i

2day) when we had already purchased a 5-day ticket to parks

no room service for cleaning.

no deposit no pet fee

they told you on booking what the pet fee was.

early check in.

nothing staff was rude and stole money charging early check in fee

no deposit, no pet fee, professional and courteous staff, extremely clean updated rooms. my new

reading lights, usb sockets, ample seating, great beds and pillows, pool table, breakfast, vending machine, 24x7 coffee, shuttle

so expect to hear the ppl walking above you especially if they have kids

laundry faculties was convenient and the continental breakfast was delicious

the hotel does not have an option for breakfast. apart of that, everything is fine !

did like the modern style interior of the lobby, having games for kids eager to burn energy

we didn't make use of the disney parks, this is designated as a good neighbor hotel and has shuttle service to the theme parks

i don't have any complaints. i wish i had stayed there an extra night to enjoy the pool more.

i didn't like the fact they was no weights at the gym but everything else was excellent

the location was perfect close to everything food! walmart! places to take the kids!

great location and breakfast!

parking was. little limited

the pool was amazing! very spacious clean room! loved the bath tub too!

very large rooms, good facilities, gym, etc. great location

the beds were comfortable and having three bedrooms and a washer and dryer and kitchen was perfect

chilled out poolside with drinks every night and the kids got to play

clean, friendly staff. great pool and water activities for kids

pool

clean, friendly staff. great pool and water activities for kids

new, modern, spacious. great food and water activities. lots of things to do for kids.

nor pool stuff, to let us know conrad hotel has its own pool just for ppl staying at the hotel and not

kids portions were too small for 11 year olds and not many options available at 09:30

there were nosy kids running in the hallways but that s not the hotels fault

we have a large family so it was really nice that kids eat free, and the breakfast was the best breakfast i've ever had at a hotel

no restaurant inside or bar service.

breakfast charges. also paying for parking at a hotel that isn’t downtown kind of odd.