friendly indeed, everyone including cleaners, reception, restaurant etc, place was immaculate, breakfast lovely, room view with terrace brill, all round very impressed, defo

nice staff and really excellent choice for breakfast

breakfast excellent, dinner good/ excellent, beds very comfortable

hotel has a reasonable restaurant which provided a buffet style meal, foyer bar and pool (we did not use as too cold in late oct (+)the sixth floor was amazing , air conditioning was great so we could have a good sleep, the hotel bar was very good value, very clean (-) extremely loud bar guests and lifts (-)poor shower lack of bar staff

hotel nice pool outside view isn't that great i d stay stay again if customer service

gym and pool area very clean and served it's purpose

we really enjoyed the breakfast buffet and the shower in our room was great

the pool bar closes at weird times

very friendly staff. great breakfast. very clean rooms

very nice, clean, great breakfast and friendly staff

te: no life guard in late september - early october)

parking was secure

little apartment with garden and sea view, free private parking, walking distance to bars and supermarket

was great , location , apt , pool

very clean place, nice swimming pool.

profesionalism of staff of all levels, great breakfast and very good dinner

the gym / leisure and spa area is very small.

swimming pool was amazing with a brilliant view of the beach which could also be accessed from the pool area

also, the wellness spa staff was very good

excellent breakfast choice

the relaxing in pool beds comfortable

great pool

was super comfortable, pool was great and the best part was the amazing massages by natalia

hotel is clean, there is a pool, near the hotel a lot of places to park the car

hotel rounded with water on both sides, the closest beach perfect for kids, to

breakfast, rooms, swimming pools, room service, everything is amazing

min to find a place), we ordered a bottle on wine in the room and after we waited 45

was superb from the cava welcome on arrival, the king room, breakfast, spa and meals in the amapola and luigis restaurants

a little disappointed at the quality of food for 24hr room service and the service in dining room at breakfast was very slow for tea, coffee and missing

wifi was not free and very expensive, no room service for breakfast had to have a packed picnic

excellent value for money, bar close by and restaurant over the road. perfect for what we wanted

sized room with fridge, good sized bathroom with good showers & hot water, decent wifi connection

wifi was good

it wasn t bar for drinks

the only thing was that there was no bar in the hotel, but it wasn't a big deal

wifi in room total rubbish when it got a signal, workmen staying in hotel loud in hallway, tv only

we did not eat there but the bar was nice to have a drink

okay room, ac worked, wifi worked after i asked for

pretty much nothing to like, oh had plenty of parking as garage next door.

lots of parking and they allowed our dog

we used the pool, spa and bar facilities on a one night stay and it was all great

fabulous hotel, wonderful bar area and entertainment

the staff were welcoming at the reception, and very helpful, bar staff were great

pool was fantastic, the hotel looks after every detail and the staff is very kind, eager to help

hotel facilities were very good and the location is excellent, the breakfast had everything you could want and the staff were very friendly

the wifi was very slow and kept cutting out

love the fact the spa is included. very relaxing atmosphere

my son enjoyed the gym and pool

gym and rooms were so nice

decided to upgrade to a spa suite which was superb

and service from the staff exceptional, room and bed very very good, breakfast very very good, i cannot recommend this hotel enough we all throughly enjoyed our stay

also the pool bar could have done with more staff and more

the pool is great especially for kids as there's lots of different levels and pool zones

nice area and swimming pool, kids club

friendliness of staff and cleanliness of our room. breakfast was nice and lots of choice

had a lovely day in the spa as a treat & reasonably priced

circuit spa was fab hotel was very clean staff were so helpful breakfast was so varied plenty

rooms were big, wifi was fast enough

gripes - the cooked breakfast items could have been kept a little hotter and would have preferred bigger tea cups

the bar could have been a bit later because the town was a bit quieter in the evening but the young

no wifi on the higher floors

the pool needs regrouting . along the top perfect

dinner was a buffet. bar had noisy music. the idea should be a quiet drink!

the wifi was a little slow

range of food whether in cafe or restaurant and bar stock is excellent also

there was a legos convention apparently and these were kids on caffeine that kept me up all night

food good value for money especially breakfast plenty to choose from

more variety in tv channels and/or faster wifi

to the wifi was a task

it was clean, everything worked, great location, nice view, helpful staff, free parking

the pool was lovely, the water was warm

poor wifi . weak a/c

the indoor pool is lovely, the water is a lovely temperature

then the beach, mud treatment in lo pagan then back for a swim in the thalasia warm seawater pool

porters, no room service no food except breakfast ,lunch 14

en the wifi). good breakfast, excellent fresh fruit.

quiet and the staff is great great breakfast and incredible value for money even had a cute gym it s good enough and only 6 minute drive to the centre of town i also enjoyed having a bath

good wifi, very clean

found it impossible to log on to wifi and needed to go to desk for help

lack of bar staff

waitresses in bar could not have done any more for us a very pleasant and relaxing visit

value for money / conveniently located / good bar restaurant on site

the restaurant bar and restaurant were nice and reasonably priced. location was good

good wifi

value good location good wifi good city view

no parking, no room service or restaurant for dinner, no phone line at the room

the wifi connnection was unstable in the 7th floor, unable to perform videoconferences

only breakfast at pre booked times is available no restaurant bar or room service operating

was broken)

room, comfortable bed, good location, nice selection at breakfast and lovely bar area with helpful staff

inadequate wifi

we ordered room service on both nights and the food was delicious

cluded in price) was good and the staff were very friendly

quiet rooms good air conditioning tv, wifi and hair dryer more than expected for the price

this was our first time using room service

and bar area useless so understaffed coffee machines not working constantly out of water farcical at

gave additional information bar and `restaurant staff excellent

the bar closed early on two occasions and the bar staff were not very efficient and unfriendly

overwhelmed 1 poor young man in the bar on new year s eve it was the only reason we booked this hotel to spend relaxing in the bar on

good wifi

we were 4 so my husband and i with our 2 kids

gym is okay

ould you be interested in the hotel gym it appears to be closed and up for sale)

wifi very good

the wifi didn't reach the room, could only get it in reception, reported twice.

very clean and comfortable hotel, so glad we could get parking in front of the hotel!

location with parking available which was perfect

wonderful staff, good wifi, food was excellent,

simple check in and check out with late check out so you're not rushed

free parking

easy parking clean comfortable loved the cava and chocolates surprise.

excellent service, and good location for my needs. good free parking as well, spot on.

nothing we didn't like, but we noticed the absence of a bar / lounge, and feel that some people

being charged to use the gym.

bar staff very friendly

also, you pay to use the gym

breakfast was a good spread and the food in both the restaurant and bar were great

lovely pool and is in easy reach of the beach and other restaurants

the bed was so comfortable and i loved having our own pool and the gym was amazing

great new property for the area. good food and gym highly recommended

the bed was so comfortable and i loved having our own pool and the gym was amazing

the pool was great although it wasn t sunny for us to get in

couldnt use pool as freezing

easy, free parking

great location. beautiful pool. clean accomodation great staff

fantastic location for golf and bars

the pool was superb and much needed given the warm weather

more sun shades around swimming pool

breakfast - had a huge selection spa and treatments was excellent and good value for money.

the pools and gym were good

free wifi of course the breakfast is very nice with a lot a various dishes

is a great hotel at a great golf resort

noise when balcony door opened from pool bar opposite

wifi worked very well

complimentary bottled water can be found in most hotel rooms, but here it was in the mini bar at a cost

the wifi and breakfast were good

) good lifts, good wifi

no bath... room service reasonably priced but not that nice. no pool or spa.

friendly central hotel with daily room service

no gym and pool is very small really just a plunge pool.

although the roof terrace and the bar were very good, the swimming pool was a bit too small,

in room was not working properly, the bar was closed at 11pm and cou ld not use room service, wi-fi was very poor, receptionist in the afternoon was not very helpful but the night

staff lovely, left us have late check out.

restaurant was shut but pool bar did some great meals although menu was very limited

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

amazing pool lovely staff very clean

excellent hotel, well organized with clean facilities. very nice swimming pool and gym.

breakfast was plentiful with good choices, even though the hotel was booked out for the concert at

wifi reception is good and the bed was very comfortable

wifi

no bar in hotel and while there was a cafe/ bar adjacent it lacked atmosphere and comfort.

poor wifi, it s a shame, it would have made our stay perfect!

range green); noise outside the window - bar open until

bar was a bit needy of drought beers, but there's a wonderful bar, restaurant, over the road

we were travelling with a 4-month-baby, but we were able to get hot water in the morning from the bar (it would be more convenient to have it at disposal during the day and night)

receptionist and bar staff nice. clean bed sheets

sauna and steam room in the gym area but did not seem in use.

they gave us early check in. quiet location. ideal location close old quarter

the hotel has a gym and a sauna

we stayed for the murcia marathon, and really appreciated the late check out offered for the event

gym, across the street in the

the bar and restaurant were not open when we went to eat at 7.30pm nor was it open at breakfast.

great location & staff - gym was very good and modern

brilliant location . early check in before 12 noon. upgrade by lucia. huge room.

the outside bar area was a really nice touch and welcoming

limited gym. no sauna.

gym was good facility also

gym had good equipment to get a little holiday work out in

the swiming pool was super, it was so quiet

the gym was well equipped and there was a supermarket around the corner

the bar area looks a bit bland and corporate.

clean,no language barriers & very polite, pool & gym inclusive

although we did not use the facilities ie cafe bar restaurant it looked excellent

wanted to have an early lunch at the gastro bar but they weren’t serving it yet when we asked even though it was open

we requested late check out and that was no problem and we were not charged for it either

more variety of alcohol in the bar and timing said bar closes at 11 - concert finished after 12 so nightcap not available - but

mini bar with water much appreciated

50e bargain, breakfast was great plenty of choice

clean, comfortable, good wifi

the little bar was good for an early evening drink

the location and personel, wifi connection

bad wifi

24/7 clean gym

so many bar and restaurant around from breakfast time till midnight

spacious rooms and good facilities in the hotel, like a gym

room quite small. gym was too basic. needs a pool

was very near our favourite bar los zagales

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

the hotel restaurant wasn't quite as expected because it's at edge of the bar and that took over many of the seats

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

bar area in the hotel so we had to go in search of one in the town

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

bar also does not open until 20

excellent location, wonderful staff and a very fairly priced bar and restaurant.

the breakfast is good as is the bar and snacks

the bar terrace was closed in the evening we stayed

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

the hotel was expensive. the gym was a joke. nobody spoke english.

did not have a bar

also, and whereas it was nice to have a complete series of dumbbells at the gym

room service very reasonable cost

the gym was on the 5th floor which i liked as air conditioning and tvs in room

convenient room, clean bathroom, good location, fast wifi

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

wifi not always available in room - but always available in lobby and public areas

wifi is not very good

the hotel bar had sports on

staff at the hotel bar and restaurant didnt meet my minimum requirements, customers that had been waiting for 10-20

personal at the bar ( lady) was unfriendly and not speaking english

fantastic breakfast and very friendly staff. very good facilities with a great pool.

couldn't get a drink at the bar after 11pm in the hotel bar on the saturday night even though we had been sitting in the bar

the breakfast is amazing

they even have laundry area in the basement which if needed would have been a bonus

reasonable fee (5 euros per night), which provides security to personal transport, also there is laundry

the breakfast is basic, but good quality

everything was fine. they nas laundry which helped me a lot

there bar area very nice and the outside terrace was very nice

the spa was great

the hotel's amenities were top-notch, with a lovely pool and a fitness centre that i enjoyed using during my stay

no pool

also, when they mention a pool, it’s important to note that it’s not owned by the hotel—you have to pay extra to use it

a comfortable place to stay, free parking, very good restaurant and coffee /tapas bar too

hotel should be 4 star rated, it's excellent in every way, covered parking area, air conditioning very good in room, beds large and very comfortable, very clean,

wifi was good

perfect parking in the shade which is a must in summer time in spain

free parking