pools were nice but close early

fun pools for the kids

the kids and the adults had a wonderful time with something for everyone

the whole experience, just a swim at the beach and watched a beautiful sunset, but if i was with kids and/or grandkids, i think this would be a very special place to stay

although we were upgraded to a 1 bedroom ocean view and it was a beautiful hotel our kids and grandkids were at aulani so we walked to that location a few times during the week

great for kids

great for kids

we loved our stay and my kids are already plannning our next visit

we loved our stay and my kids are already plannning our next visit

only bad thing was the service at the adult pool was very very slow

the breakfast was okay but over priced

many pools on property to pick from to enjoy

pool closes early.

diversity of room service food menu

little small for 2 adults and 3 small kids

need a roll of quarters to do laundry.

breakfast and staff were wonderful

youth soccer tournament, kids will be kids!

kids loves the pool, parents enjoyed happy hour, staff were attentive and friendly

staff was super nice and breakfast was pretty good

basic pool that is half covered

hotel, staff always friendly and very helpful, and facilities, including pool and laundry a bonus

only stayed one night so we didn’t try out all the facilities, like the pool & the gym

pillows top soft and laundry smellt mildew

site laundry facilities, 2 complimentary drinks at the bar, airport shuttle service running hrly until

laundry services, close to shops and airport shuttle

nice swimming pool, microwave and fridge in room, laundry available and free airport shuttle on the

we did not want the stress of trying to find transportation to our final destination at such a late hour

there is a mini gym at the hotel and the hotel is only 25min away from the main city attractions

helpful staff, 24 hour shuttle to the airport, lovely pool

they had a shuttle, an amazing breakfast, nice pool and great gym

very easy late check out. customer service was excellent. very clean and comfortable.

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

my kids loved the pool and with mcdonald's next door, it was perfect

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

there was a bar and live music on the premises.

having the spa and amazing gym at your fingertips was a highlight

the ofuro/sauna/spa was so relaxing. ended up going to the spa to have relaxing hot tub time.

location is convenient and close to food options. pool area was nice

room was spacious, beautifully decorated, and had stunning views of the ocean

the complimentary shuttle service was useful

friendly staff, location, $5 breakfast.

location, clean nicely decorated room. flat screen tv, maid service, $5 breakfast. good value.

room for my kids had a maggot under the bed sheets

the staff is friendly and the breakfast served next door is really good

pool was closed for repair

my favorite part about this hotel has to be hotel gym and hotel gyms are not my favorite but this one has the necessities

lastly the pool is only open til 7pm and there was no hot tub either

was no access to the pool in the day time because of the construction

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view

there gym was also nice

the view of the ocean, kids enjoyed the pool

we showed up early to park our car but they informed us our room was ready and allowed an early check in

the shower room at the rear of the pool bar wasn t the best, the shower handle was broken and it had no hairdrying facility etc

rooms themselves were very spacious and modern

didn't really get to swim in main pool as there were too many kids

parking expense need more laundry machines

a laundry service would be nice.

have everything in one location from a great restaurant and fun night club on friday to a great gym and a nice

from ala moana shopping center and the major bus line stops, starbucks inside the hotel, nice gym

really wish there was a bar or a place to get drinks while you're sitting at the pool

the rooms are quite spacious, modern and there’s coin laundry facilities on each floor

they have a kitchen, huge lanai, laundry room on every floor

2 good beds and a solid sofa bed. received early check in at 11am.

the laundry which we had one in inside in our condo and also no dishwasher

bath towels were a bit scratchy when drying off after a bath, but pool towels were great

no activities at the pool like bingo or guess the song

the fact the hotel does not have a laundry on site for visitors.

the wifi kept kicking me off and had to log back on all day every day

wasn t anything we didn t really like, just sometimes the pools can be a little overcrowded and another restaurant for breakfast would be great

each other the staff really took care of us an our expectation since i was traveling with my two kids the view was fantastic that ocean view wow can’t say less beautiful would most definitely go

location to attractions, staff and they have a laundry room.

the mini kitchen area with plates and utensils was useful

laundry open 24 hours

is bit smaller for 4 people including 2 kids, however it will do the job

hotel laundry convenient and poolside was neat and orderly

the on-site amenities, including a relaxing pool area was a bonus that added even more value to our stay

allowed early check in upon request after redeye flight and use of pool and beach towel while waiting for

pool is very small and no restaurants

the staff, early check in.

ample parking. laundry facility. clean and quiet room.

opening hours for swimming pool

also as i brought my 4 year old son, pool at the hotel was a big help whenever he felt like i could bring him there to release his extra

the pool was just ok, shades early and there wasn't a hot tub.

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

d fitness) start at 6 am

didn’t plan on using the pool and gym but weren’t given a choice to pay the extra for its use

pool & gym to include the public bbq grill were perfect

location and laundry

accomodated me early check in coz she saw me i was sleepless from trip i need rest

expand the size of the gym.

the best beach bar in waikiki

the gymnasium needs upgrading - badly.

loved the feel of the place. fabous pool bar staff. housekeeper was meticulous

complimentary wifi worked well

am disabled and disappointed that there was only one safety bar in the tub and none by the toilet, which could have been higher

lovely to have a full apartment, with kitchen and laundry facilities

the kitchen and laundry rooms were very useful, and staff service is flawless

just some kids in back from the local waffle house doing what they can

the pool is a little bit small and always clouded with kids.

was very clean, the staff were so nice and friendly, we enjoyed the gym and the infinity pool, the restaurant is seafood based which none of us are so into it but the

pool was small.

it is small but also not crowded so kids enjoyed swimming in it

i choose queens beds but they were twins and me and my kids slept uncomfortably.

wifi was kinda spotty. ended up just using my phone data.

the pool and pool area was nice, the sauna is huge, the gym could be larger, it would be much nicer if the gym was 2-3x bigger, it had some free weights

wish there was laundry service!

the hotel would be ideal for kids in their 20s wanting to party

nice centrally located hotel with a swimming pool and adjoining rooms for a family to stay.

it says that they have laundry, but apparently they do not.

location was central and the option if early check in was great

loved everything from the breakfast to the evening reception

the tv did not work and the wifi took 30 to 45 minutes to finally work

the breakfast was easy and drinks in the afternoon were great

good location in waikiki good time window for breakfast - never too packed 24 hour gym staff were all very

the pool was never too crowded and the omelet station in the breakfast buffet was top notch

the pool and golfing was fun

also spoilt by too many kids from marching bands not properry supervised and left to run riot on floors and with

all amenities available - pool, spa, gym, laundry service...

the pool and hot spa pool were great

conditioning unit was quite noisy- and blew on the kids bed all night

no shuttle service to beach and other areas. no room service.

laundry machine and kitchen . good sea view from lanai

small pool, restaurant bar snacks are pretty lame

laundry and toilet

infinity pool, not crowded, beautiful view, nice staff, awesome food at the restaurants, everyone friendly,

hotel is obviously very popular so there was a wait for the bar at times, but it is well worth it for the musicians and the best mai tais

the bar closes at 8 pm.

there was no kids club at the hotel

spa and gym undergoing renovations

very good fitness room

and although i didn t use it, i thought the guest laundry was great

we enjoyed the pool and gym and appreciated the fact that there was a laundry room onsite

free slippers and free water bottles!pool and jacuzzi and awsome daily room service!

P�Z

the pool area was nice but to cold for us to go in

not much food choices and price for breakfast was too much

gym is ok, but the place could do with a simple spar as a minimum

kids screaming through walls and parents not doing anything to correct behaviour for proper public

more self contained facilities would help i. e kitchenette, laundry

wifi too slow, definitely would not be able to work if i needed to.

is too small and crowded and pool available for use at the sheraton next door is overrun with kids

the pool area was nicely shaded and not too crowded

on one of the week night, there was a live pool party at the sheraton property close to our room

great location. great room service done daily.

the pool was very small.

also no kitchenette area just a microwave sitting on top of a fridge

for such a large complex the laundry is small and there seemed to be a lineup a lot of the time

my kids enjoyed the miniature golf area

the small laundry room had three compact washers and dryers

the room has a small kitchen area which could have been an advantage and there was a coffee machine and a microwave

on the lobby level is the outdoor seating, bar, pool and heated spa where we hung out during happy hour as we listened to the live music at night

very clean strong wi-fi my kids love the pool

wifi was exceptional for a hotel

it was kids friendly too

we had a view of the lounge pool + some of the beach

laundry room was an added bonus

great sized rooms, terrific cafe downstairs, lovely staff and a laundry!

a resort not beachfront

pool area too small for amount of guests,and dosnt get any sun till afternoon

gym was way too small and hardly any equipment. spa was small so always too crowded.

as expected it was a morning fight to get a sunchair around the pool

really liked laundry availability on first floor as well as convenience store in the hotel

that the spa had been removed next to the pool.

indulgent vacation foods a wonderful club, talented live entertainers and very fast and efficient room service, valet and onsite dining

i liked that there were laundry facilities

there is a divider for kids vs adult area but isn’t adhered to

if my kids were still small, i’d stay somewhere that actually caters to children and has plenty of

would avoid going during the australian school holidays in january as there are simply too many kids in hawaii at that time of year

a lot of hotels would have suggested the changing rooms of the spa or gym

nice pool for kids.

excellent view of the golf course and mountains across the canal

money room was good size for myself and my two daughters staff friendly and helpful coin operated laundry on site was

clean large rooms , and very helpful staff ,nice pool we certainly will be staying there again when we go back to

i couldn’t use laundry by credit card

the large rooms, comfy beds and the ammenities in the room. a guest laundry was a bonus.

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

except jacobi the bar tender who was rude and miserable

the pool was nice, wished it had a hot tub

laundry on site recommend it

the pool could have been warmer.

area got very crowded in the afternoon and it was hard to separate the general swimming from the kids

room service does not show up in 4 nights stay

pool and bar looks nice and chilling mood

breakfast and dinner buffet. location in the center of everything!!! loved it!!!

the laundry space could do with a bit of a clean too

be nice if pool had a snack bar or even just a vending machine

neighbors good luck sleeping the sheets were not changed daily you have to walk outside to the laundry it is not in the hotel but on the street and

i thought the young girl at the breakfast bar was a bit blase but no ones perfect

gym was nice

gym and pool times maybe should be extended

the room service was excellent

gym is open 24 hours a day which was a super plus for us

4th floor laundry matt was hot , not enough washer & dryer and we noticed some roaches.

bar staff at the swim bar next to the pool are great

room service! cleaners didn t come everyday! long line at lobby!

great location two blocks from the duke statue. love the roof top pool.

pool area basic, but has a shallow area which is good for kids

a very accommodating service for early check in and late check out for flight connections a first class stay

location and facilities (laundry services and kitchen make it so much better with kids).

had laundry facilities and kitchenette which was a plus

massage facility in the gym was not nice. you need a proper spa.

loved the fact that we were given a complementary early check in and also upgrade (thank you renee) staff were always friendly and nothing is too

best pool n daily evening dj in pool, morning yoga, laundry facility, overall it was a nice

location, gym, room view and cleanliness

the fitness center, is an actual gym, not just 2 machines in there

the new to go breakfast was good

beds are too small. need a queen for adults and kids sharing

bathrooms were small and the breakfast felt chaotic due to waffle machines being at the end of the rest of the food

old hotel that you can notice on details -there is no fitness centre/gym -grab and go breakfast is quite

for me was : 1) the pool is not heated and the shallow side is 4ft so not ideal for little kids

there was a grinding noise on our second nite its like some one doing laundry next our room ,

the amenities - gym, pool area with mini golf and outdoor games, laundry room and ice machines were some of the

the pool deck with the bonus of mini golf was great other than the jacuzzi was not warm as it should be

good gym and very nice rooftop pool area

kids had a great time

beach and especially if you have younger children like ourselves the beach is the best spot for kids swimming as it has the rock wall and water has no waves and is 4ft deep

while it was great that one was adult-only (so no kids running and splashing around or yelling), the pool itself was a major disappointment in terms

near the waikiki beach and lot of stores. free wifi

the gym and pool were as we wanted

great value for the resort fees with gym pools and multiple classes to choose from

also a good gym that was very quiet

no enough aircon in the gym

the location was great, beach candy was super helpful, especially having 3 young kids with us

they moved my room but it was located right above the bar and the music was loud every night

the tiki grill & bar located on the third floor does amazing meals

my husband used the gym and said the equipment was limited

the hotel has a lovely sheltered pool area and a laundry on site

this is a great location for families with kids too, as there is a sheltered area of the beach directly in front of the hotel that is free of

worn carpeting and limited gym.

a bar in the shower would be nice and some kind of comfortable chair

staff was very welcoming , i loved the free breakfast, i also loved how there’s laundry mat on site

breakfast exceeded our expectations — we enjoyed fresh fruit, miso soup, coffee, sandwiches,

not the best pool, but the beach is right there. breakfast buffet is meh

staff was very welcoming , i loved the free breakfast, i also loved how there’s laundry mat on site

my kids however enjoy the pool over the beach

we have 5 adults and 2 kids and we had plenty of space

perfect location (6min walk to the beach) little kitchen in the room comfortable beds

had a full kitchen but no pots and pans

also there needs to be a chair in the laundry room so that guests can sit and read while waiting for their clothes to finish

location, price, kitchenette & balcony, accomodating and friendly staff.