the room was clean. breakfast was pretty good. nice pool. overall very clean property.

clean comfortable good breakfast great staff

our breakfast server was working very hard each day, and our housekeeping was very attentive to our

the breakfast and the pool

friendly staff, clean, and comfortable, good breakfast

very comfortable bed and quiet stay with delicious breakfast

breakfast options were a bit limited for the price of the hotel

breakfast was pretty mediocre. not a lot of variety and average flavor. lack of fresh fruit

breakfast was ok would have liked to have more fruit options but all in all it worked!

the breakfast was a little lacking could have had a little more variety

comfy beds, very clean. nice staff. indoor pool. free parking.

friendly staff. great room, bed and bathroom. good breakfast.

hotel pool hours were from 6-9

great location to our event. no problems. staff was friendly. breakfast was very nice.

staff was so nice, the pool was warm, and the breakfast and coffee was hot! great stay

breakfast was sufficient, met our needs

breakfast was excellent

exceptional breakfast with much variety

breakfast buffet was marvelous

breakfast, safe neighborhood, clean and great bed

wonderful breakfast!

pool that was supposed to be heated was freezing and there wasn t a hot tub which was

room shade was disconnected & unable to block very bright parking lot light.

no hot breakfast due to covid-but had nice brown sack breakfast choice

friendly breakfast hostesses.

breakfast variety wasnt quite be what we've seen in other places

all good. breakfast was excellent.

nice breakfast

breakfast was good but not great

the free breakfast was always fresh, and the food area was kept clean, as was the entire hotel

breakfast was very goo lots of variety

hosts were good. room was clean and cool. breakfast was good.

thomas hospital, breakfast was plentiful and good

staff was very friendly and loved the breakfast.

pool was out. staff was not rude but not friendly either.

the breakfast was hot, fresh and had options for everyone; delicious

location and breakfast was good newer hotel. nice area.

the breakfast was much better than the typical included breakfast at other hotels

needed more options for breakfast

location, breakfast, cleanliness and the bar.

gym was a perfect amity for the morning of my naplex just run and clear my head and doubt leading

was a little bummed that the bar didn't currently have their beer license but it's coming soon.

a pool is on the roof

clean very modern cool pool on roof

the bar and the rooftop pool

the breakfast

very practical, good space, kitchen & all the necessities

kitchen area, lobby, tates cookies for sale at front desk, great free breakfast buffet, proximity

water stain on ceiling above the kitchen, probably from bathroom upstairs

room kitchen was well stocked and everything was well organized

very clean loved the pool

very friendly staff. fantastic room and rooftop pool.

the pool was very small.

need more choices on menu and pool was closed not so much on parking garage

restaurant in the hotel, and the rooftop swimming pool.

clean, house cleaning was great as to folding my kids blankets and giving me extra trash bags for diapers and food and such, staff was very friendly

nothing was open except the pool

the pool and sky bar were so relaxing and a great area for the family to come together

rooftop pool

we had to sit at the bar which was not near as comfortable

decent breakfast

breakfast good, our sunday server was so friendly and helpful

waffles, nice breakfast, vanilla creamer

the continental breakfast was wonderful!

front desk staff; kitchen staff; room location on first floor;location

the pool wasn’t available to use :(

the pool wasn't available the day i checked in, neither was the bar that day.

was a really nice hotel, comfortable beds and linens, loved that we had a small kitchen even though we didn't use it

the room was spacious, including a full kitchen

staff was very nice and the alcohol at the bar was spot on

front desk staff and the shuttle drivers were very accommodating and helpful

hotel was clean and had many amenities including a restaurant and bar with live music

only thing i didnt like, was that there were no coin changers in the laundry room

specifically the hotels fault - but because of covid we had no real room service/cleaning all week

room service line wasn't answering , so phone front desk

there was no room service

room service was prompt in the morning when i left my card out the evening prior

room service double charged me and forgot to deliver full order

food from room service wasn t good at all

room service during covid was ok, but it doesn't look like they are deep cleaning in between guests

good gym and swimming pool with ample towels

shuttle that will go around the city

it was handy to have a laundry

the breakfast each morning was amazing!

just wish there was a hot tub in the pool area.

i enjoyed the pool area as well.

the mini kitchen was a bonus

breakfast was nice. beds were comfortable. room was clean.

we booked 1br king suit to sleep my husband and i, and the kids on the sofa

kitchen had everything what we needed

there were thugs and college parties kids everywhere going to bars

not like that it is a cashless hotelhad to use the laundry facility unexpectedly, in order to use any of the washer or dryer you needed to download an

hotel was nice and very clean-laundry option was convenient and nice

breakfast was good each morning - hot selection changed daily - great yogurts!

breakfast area was very clean and well stocked

the pet fee is kinda steep at $50 but it s offset a bit by a gift bag of premium treats, poop bags

drinks were quite pricey and the food and service for breakfast could have been better

were surprised there was no room service available and the limited hours of shuttle and food services

the restaurant and bar have very good food and the service is excellent

the breakfast was not to great

kind and helpful staff. clean and comfortable room with great amenities. nice breakfast.

we didn't have any bar soap for a few days but i'm sure just an oversight! also bartender at

breakfast, cleanliness and pool

the room view was beautiful and kitchen was convenient

the 5th floor gym one of the best i have seen in a hotel

the lobby was awesome and my kids loved learning to play pool & the fun drinks

moxy was full of personality, check in at the bar and your first drink (including non-alcoholic ones) is on them

awesome bar and staff and food

the staff were all very friendly and helpful and accommodating with our early check in and late check outs

the decor, vibe, staff, comfortable bed, the food at bar and location to vanderbilt

the gym is complete and the hotel decor is fantastic and …

i didn't have breakfast at the location but i did use the coffee bar downstairs everyday.

staff was incredibly friendly from the front desk, coffee bar and valet

staff were lovely and the rooftop bar and pool were great too

both restaurants are 21+ so hard to get on site food if you have kids

gym was clean

not the best location. very good breakfast

did not have breakfast

breakfast is waiter served and took forever due to staffing and process issues

breakfast was good. the pool was great.

very limited menu, as well as room service, gym very limited too concierge service very poor - claimed to book a restaurant never

employee said laundry was available, went to launder, out of order

the gym

waited in line art front desk for 10 minutes whilst others checked in then asked for coins for laundry and they couldn't help

clean, near where i needed to be, breakfast, pool

the pool is salt water and doesn't dry your skin

the hotel had a pretty nice sized gym, along with a pool and laundry room for you to wash your clothes if you need

told about extra $$ for parking, even when i spoke to the hotel direct reserved for my kids honeymoon get away, called hotel to make sure everything was set for their arrival

ill be back great location gym great staff !

old rooms, mold in bathroom, poor old ac, poor gym

hotel is clean except the laundry area could use some attention

room service food was mediocre at best for a $20 hamburger. no pool or jacuzzi.

our stay however, room service knocked on our door twice before 11am on day of checkout about cleaning

early check in fee of $50 even though room was ready

didn't realize there was a real bar at the hotel until the last night

wifi was terrible and i could not work functionally while there

hotel very clean and modern the pool area was lovely the gym was handy and the room was so comfy we loved it

o early) i wish there was live music

gym and pool were pretty nice too

we also came back down again to ask for a menu for room service as the qr code in the room didn t work

pool was very crowded but enjoyable. i wish it had more seating

the social hour, used the fitness gym

good breakfast and nice gym and jaccuzzzi open 24hrs.

excellent free breakfast. free drinks from 5-730

breakfast was excellent

helpful staff, great ammenities, happy hour and shuttle were awesome!

got upgraded so we were surprised to walk into a 2 bedroom 2 bathroom with a kitchen and living room

location is wonderful! staff so friendly and helpful, free breakfast really good too!

wish the pool was opened later

amenities such as gym/pool/restaurant were next door in the springhill suites

access to the pool and gym, breakfast every day, and free shuttle bus to downtown

the breakfast was delicious and filling with lots of options

a restaurant/ bar would be nice

breakfast was great

the bar should of been open later

location, staff were friendly and the breakfast wasn’t bad, the gym was nice but the indoor pool isn’t great

didn't not have a restaurants on site along with the bar closing at 11, how ever it wasn't that much of a take away due to everything in the area

we enjoyed using the gym and pool table

the staff, especially amina, made us and our pet feel like family

gym

i like the access to wine bar and fitness center. the bed was comfortable and rooms clean.

comfort of the hotel was great, it was quiet and calm, the pool and spa was very relaxing and the bed was extremely comfortable

pool open 24hrs

rude front desk staff, college kids take up hotel with parties, dogs in hotel

their workout gym was pretty well equipped

the breakfast was good.

also, the gym equipment needs attention

hot tub. full kitchen in room.

also the kitchen was an amazing plus

i liked that it had kitchen facilities, laundry room, and the hotel was close to good stuff.

big room, with comfortable sitting area and tv, and kitchen

moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning at the nascar race and back to our room late

hotel lobby and restaurant/ bar also wonderful

i would've like that the pool to be heated or indoor to be able to use it even during winter

minutes late; in addition, they said they would text when the room was ready, which they did not bar menu pricing discrepancy with amount on check amenities information in room book had many

the mini bar was held together with velcro, the valet code given to us did not work, a 30 minute wait for

nice hotel; rooftop bar was nice.

the rooftop restaurant and bar is amazing

my only suggestion would be adding a complimentary coffee bar or water in lobby

was put in 118 which was right next to the gym

sadly didn't get to use the roof top bar or pool due to the weather, but looked good

it was not a huge deal since there was dish soap at the kitchen sink and body wash inside the shower

the window displays are inappropriate for driving by with kids in the car

no variety of breakfast food from day to day. pillow was uncomfortable.

the rooms were clean and spacious and the kitchen area was a nice amenity to have for a quick meal or for snacks in between meals

isn’t about the property, but rather a large group of other guests…looked like maybe for a kids’ sports team

also loved the fact that virgin does not require a pet fee for our pup

super clean, awesome vibe, nice pool, good coffee, nice staff.

the rooftop pool and bar was so much fun

the party in the pool

the room service was a bit slow, but it was a busy weekend at the hotel so that might explain the

had to walk to and take elevator to guest services to connect with room service

great coffee shop, bar and restaurant

are still working out the kinks with room service because it was very hard to get ahold of someone to get food

property was very clean, gym was nice and beds were comfy

location is excellent we were able to walk to downtown franklin enjoy dinner then jj's wine bar and then back to the

i checked in the woman said that she would take care of my laundry (small) bag and it would be ready in the morning by 10

laundry was quite expensive - we had been on the road for 4 weeks and this was by far the most to

gym is very basic and equipment is old

the gym has a couple of cardio machines and some free weights

laundry not on every floor

great location , and the rooftop bar was awesome.

we will miss lili and nicole who served breakfast

gym was nice and rooftop lounge (where the pool is) was nice and popular with guests

location to downtown and activities. close to airport. breakfast selection was good.

rooftop pool and bar was so relaxing and the staff were all so friendly

good breakfast. no complaints

the laundry for guests, mainly the dryers, need to be looked into

the hotel was comfortable, had a very good breakfast and i was able to use the gym facilities

there was a small gym for those who have to have their daily fix with running machine, bikes and weights

parking you have to pay and they suggest other places so you don't have to pay they don't have late check out and management just walked in our room as we was getting dressed to check out and

the door across the way, every time that frat kids would constantly open then at 2 am, sounded like our door was open

and unfortunately the pool was also closed

very tiny drinks in the evening to take outside by the pool.

the $50 would be returned to my credit card in 3-5 business days as long as i didn t order any room service or damage the room

because we could hear all the party animals next to us, which wasn't good with 2 little kids

bus offered, cleanness, full breakfast, swimming pool, gym, great value for your money

loved the room, the bed was comfortable, and the breakfast was very good the next morning

trash was never emptied (we were there 3 nights) light was out in the mini bar area the shampoo dispensers needed to be fill when we (-)bar closed to soon could have kept food containers full of food (-)breakfast bar staff was slow to get out plates, forks, waffles (-)lack of bar / cafe facilities. (+)were no eat oportunities or bar at the property, except for the breakfast (+) they have an open bar certain time of the day

pool was not large, but worked perfect for our 6 year old.

free continental breakfast

milk & honey is a couple of minutes walk away and is amazing for breakfast, brunch & lunch

because of a power loss during a storm and caption was close to my home, open restaurants, my gym etc

great breakfast options and coffee

great sized gym and lovely cafe

parking is expensive at $60.- plus taxes and tips the choices for breakfast aren’t very good

new hotel, staff very accommodating and everything from the rooftop bar to the front desk was top knotch

it has a super location in the trendy gulch area, modern hotel, nice rooftop bar, convenient gym, walking distance to all the major sights but far enough out from broadway to be away from the

pool was a little dirty day 2 wish they kept it cleaner

all loved the roof top bar, pool deck and coffee bar

pool and rooftop bar were great. beds were really comfy. great location.

rooftop bar had amazing food and was a lot of fun

restaurant food was only fair, coffee through room service was not drinkable, rooms are small

room service took over an hour to get to the room

fast room service with hot food

location, bar on roof, and staff

it was busy with a sports team staying so we couldn’t get have the free breakfast.

outdoor pool

the pool closed at 9pm

nice room, big shower, cute pool and cute gym room. ok breakfast

the pool was warm, the gym has elliptical machines as well as free weights and a bench

was raining during our visit so we spent a lot of time in the lobby bar and restarant, and it was

at the bar and restaurant was a bit slow but the staff was friendly and went out of their way to make our

very decent gym too

now they only have a small bar with uncomfortable seats for food and drinks

at the bar in the hotel lobby, the flipboard chatters and displays hotel messages every now and then, and

room service never showed to clean room during stay

very clean. pool, gym, rooftop very nice. check in was east.

the spa is phenomenal

the pool area is so nice and has a great vibe

i enjoyed the rooftop and gym.

good breakfast

breakfast was good and location was great!

location and breakfast were very nice

good location, well equipped gym and parking onsite (charged). comfy bed and friendly staff.

swimming is not so kid friendly unfortunately, and they should let you know you are able to use pool floatsand that they are sold in the little lobby

are some really good eateries in the area (first and foremost, monell's, which serves excellent breakfast)

a perfect bed and breakfast, without the bed and breakfast feel, it feels like home

breakfast was ok and was served from the kitchen to be eaten in the dining room

charcuterie box on arrival and free breakfast

surprise to have quality choices for breakfast tasty quiche, delicious muffins, yogurt and good coffee

nice great breakfast every morning

bkfst was decent. appreciated the courtesy shuttle into town

sam the shuttle driver

the breakfast... it's almost gone when we got there and it's only 845 am .. on a saturday

breakfast

clean room's really good breakfast location friendly stuff, helpful

sofa bed to the kids

the bar had a beautiful view of the city

the bar didn't have great food

front desk staff especially walter at check in were friendly and accommodated an early check in

we stayed in the king deluxe with the kitchenette

was pleased with the amenities in the room/kitchen

breakfast closed too soon at 9:30, should stay open later, say 10:30 or 11:00 am.

breakfast was excellent! staff were really helpful and friendly. room was comfortable.

location, very modern and clean, staff was super friendly and helpful, breakfast was very nice - amazing value for money

she was able to get early check in no problem

drinks at the bar were delicious

loved the comfortable beds. the bar area was very nice to meet our friends for a drink.

location to broadway. very open. pool area with bar inside and out. food very good at bluestone.

we also got to use the gym which was excellent since most of the hotels i've been to lacked in equipment

the gym wasn’t open because of covid but other hotels had their gym open.

the kids running it over the weekend weren't ready to handle issues of any kind

great breakfast

the location was minutes away from downtown broadway rooms were spacious and had complementary laundry on the fifth floor , i have nothing but

very spacious room with kitchen amenities

no pool no room service

room service also never answered the phone

they didn t have a breakfast

would love if the bar and restaurant was opened later

nice gym and good local

the gym and indoor pool were a nice touch

when asked for towels on our third day we were given raggedy gym towels

the view from the room and the bar was great

rooftop pool

rooftop pool was not open and that was a disappointment, we were looking forward to using it

i didn't have breakfast at the restaurant. we got room service

nice pool and great service

pool bar and service at pool

the food was wonderful, as well as the bar atmosphere

wasn t a price guide for the mini bar and there wasn t any robes in the room as advertised on the booking

location, staff, early check in were all awesome.

the pool and bar on the 5th were excellent. the workout gym was nice too.

very nice outdoor pool and patio bar on the 5th floor

i liked the facilities as well (gym, pool, meeting area)

bar and restaurant within fully stocked and staffed

though the regular restaurant and bar were under construction, the hotel staff created a wonderful atmosphere in the beautiful lobby

room service was available very late in the evening and was very prompt

they also added parking, room service and snacks from the mini bar to our bill at the end of our stay, we flew from ireland

in progress of capitol grill and oak bar limited dining options and social gathering

room service, valets & mini bar were excellent- just what we like

boutique hotel, eclectic art, rooftop pool with bar, restaurant and a cocktail bar off lobby.

the rooftop pool was great

boutique hotel, eclectic art, rooftop pool with bar, restaurant and a cocktail bar off lobby.

comfy beds, very clean, restaurant and bar on-site, very friendly staff

breakfast twice in cafe, lunch once via room service & nachos at pool bar

walking distance to broadway, staff was incredibly nice, breakfast was great.

lots of waiting in line. kind of a party atmosphere in the bar for happy hour.

pool closing at 5pm on a friday afternoon with 3 kids

pool wasn t open

pool closing at 5pm on a friday afternoon with 3 kids