pool and hot tub was closed

good breakfast as well

same thing offered for breakfast every day...no oatmeal.

i have sent a request for early check in and they did it for me

i like best western and bw in my town has a full gym

was as stated, breakfast was always before 6 so made convenient for earlier birds

we didn’t eat breakfast. location was great! close to krogers and restaurants.

breakfast could be a little bit more. like eggs. or sausage or bacon.

nice breakfast

breakfast was good.

expected a light breakfast

pool was down

was informed there was a pool which there was not and cleanliness in the room was not good at allvery

pool closed, loud guest, window didn't lock

was no pool

the pool was closed which was a bummer

the pool was finally open so the kids were able to swim and have fun

breakfast was very good with many choices

the breakfast was great and the food was delicious.

also specifically choose this hotel, costing more$ for the pool

when i booked the trip i asked for late check out

early check in

we loved the pool

breakfast was good

wasn't any breakfast

breakfast

even though i was not planning to use the pool it was closed.

the pool could of been a little warmer but the grandkids didn't seem too mind too much

the breakfast was good, and the area was clean. the staff was friendly and helpful.

it was clean, the staff was friendly and the breakfast was good.

the indoor pool

breakfast, pool, gym, and onsite laundry overall quality of the room.

breakfast, pool, gym, and onsite laundry overall quality of the room.

the only thing i wish i would have checked out was their hot breakfast

only problem that we had was in the pool area

breakfast, pool, gym, and onsite laundry overall quality of the room.

situated in the middle of everything (food, gas…) pool, gym

of families and kids

breakfast was nice

there is a pet fee, the property was truly dog friendly, with grassy areas and a clean up station

clean with an indoor pool and self-service laundry facility

the pool and hot tub were excellent and our room was beyond expectations

the pool was clean and the hot tub was great

the breakfast was great and the location was great as well

oh yeah and the breakfast was delicious and had a lot of variety to choose from

was good from the comfortable beds to the excellent breakfast available in the mornings

very clean and the staff was awesome the pool and gym was clean and beautiful

breakfast was decent for a freebie. staff was super friendly. hotel appeared new.

was good the room was dirty tho the kitchen area was pretty bad but didn't say anything, bed was comfy and tv was

very clean and the staff was awesome the pool and gym was clean and beautiful

this issue was handled nicely when the staff suggested we go to the bar for a drink on the house

there is a nice restaurant and impressive gym, pool, and laundry facilities

there is a nice restaurant and impressive gym, pool, and laundry facilities

the staff were polite and helpful the cleanliness of the hotel, rooms and the pool

no towels in the pool area. left a mess

the pool was out of service. new hotel and pool not working… ugh

breakfast!

the gym area was clean and user friendly

grandson left his wallet near the basketball court with some other kids & it was stolen with $100,00 in it

pool was very large and they had a fire pit outside to sit by

the kids were coughing alot due to the chlorine, even the though the levels were where they

the breakfast was very lackluster. most food was barely warm and all seemed microwaved.

the pool was a little cool for swimming.

the staff was great and the entire facility is outstanding! my kids can’t wait to come back!

we love kids but we were there to relax

gym,ping-pong & basketball court

great location, clean newer vibe good breakfast nice room

clean rooms, courteous staff and great breakfast options.

the staff was great, grab and go breakfast was nice, and the room was very clean.

the breakfast was exceptional, and the staff members were courteous and professional

the room was very nice, the hot tub was relaxing, and the breakfast area was wonderful

that was gym was closed

the pool hours should be extended until 11pm ( not 9pm) especially on the weekends when more kids are likely to stay with the parents

when we took our kids swimming hotel staff brought swim toys for them. awesome they loved it

the pool wasn’t even open so my kids could enjoy it

very spacious, clean rooms. no breakfast dide to covid.

breakfast had a good hot food selection on the weekend

we did not use the pool but did see several people using the pool

also they need to keep the kids out of hot tub

booked a room with a spa tub and it was amazing

gave us a free upgrade to a spa king room and it was incredible

12 cars in the parking lot had their windows smashed

pool and rooms were clean

stayed for four days, room service showed up once.

the breakfast is very blah

you could prob add some guest laundry machines for us to access for long term stayers

the outdoor pool was great for my kids

it didn't have a full bar , the shower head was broken

wish there was an indoor pool

breakfast was great! staff friendly and helpful

despite the amount of people the staff did an amazing job keeping the breakfast bar stocked and the food was surprisingly good,

pool hrs should be longer for the adults.

only thing i didn't like was that the pool was not open for us to use.

staff. breakfast and a comfy atmosphere

not being able to eat the breakfast offered/advertised.

had a full kitchen with basic kitchen supplies (plates, cups, pans, etc) and a fireplace

hotel was clean, comfortable, and the breakfast was good.

location was great. breakfast was excellent.

enjoyed the pool

nice variety for breakfast and always stocked and clean

indoor pool was great with long hours being available

rooms were outstanding, staff was very friendly.. breakfast was great, try the waffles.

staff was exceptional, including the front desk and the breakfast server

had two of our kids with us, so it would have been great to have a pool

clean room, engaging staff, breakfast was fresh. location perfectly placed for my needs.

new, clean, comfortable beds, nice large shower, 2 ev chargers

there was a bar and restaurant included in the building

would have used the bar had it been open sunday and assumed it would not be open monday so went elsewhere

christine and kathy in the bar and restaurant were super helpful

one staff in the bar area was not very friendly, actually rude

the restaurant/pool/gym/ and updated facilities

in, but no, only name and id, the food was really good and also the staff from restaurant and bar was nice, i'll definitely will come back

room was great, staff were awesome, location was great, and rooftop bar was

quick trip. wonderful hotel. rooftop bar and restaurant on ground level.

property , exceptional staff , bobby was welcoming and made exceptions for early check in , and upgraded me

the gym was nice.

there were 4-5 preteen children running around the pool and fitness center unsupervised

they offer room service - i didn't need to use it this trip, but

bathroom shower. room service

shuttle driver never showed to pick us up after 1 1/2 hours

fitness area was not as expected

pool was very cold and small. the picture of the pool on the web was extremely deceiving.

the pool was ridiculously small for the size of the hotel, and there was no hot tub.

didn’t like the pool guy that came in to access to leave out of the pool when we didn’t notice that it was almost

they have a pool and a warm lounging are for business or pleasure

because of covid we didn't get to experience the fitness center, pool, or breakfast buffet

pool was a little cold the first night but the next morning it was warm

pool closed for no apparent reason

pool opened @7

pool and great breakfast.

the breakfast buffet was tasty and well stocked

big spacious room, complimentary breakfast, staff was great.. rooms are very clean

took the kids for a night away, and they loved the pool, and the room

took the kids for a night away, and they loved the pool, and the room

wonderful breakfast

pool is very small it was hard to enjoy because there were so many people

the pool was so full

the eggs were unexpectedly superb, the best tasting eggs i ever ate in a hotel that provides breakfast

didn't like the things that we weren't able to have like breakfast and swimming due to the

breakfast was a great plus to the stay and the staff was very friendly!

clean and close to the highway. also had ample parking for trucks.

booked for complimentary breakfast and on site bar

maintenance issues. leaking faucets. bar soap instead of body wash.

the beds are comfortable, the room is large, the bar and food is nice.

love the breakfast and appreciate the clean environment and atmosphere!!

their breakfast is very good too

breakfast bar was not maintained throughout the morning

multi-room suite with full kitchenette; great value and great location with easy access to many dining establishments and a

there was a little kitchen in the room which was nice

great breakfast with plenty bacon and omelete

kids enjoyed the pool

the kitchen staff was so accommodating, part of had to leave at 6:15 am but breakfast isn't until 6:30,

disliked the fact that i had to pay in order to exit the parking garage

breakfast buffet was very good

clean, good breakfast, nice pool, nice suite

they didnt tell me the pool wasn't working properly at check in that was the point of my visit

rooms comfy decor and the white bedding is the plus along w the comfort of bed, the breakfast was

the free laundry facilities pleasantly surprised us as did the grill, pool, and hot tub

take and go breakfast

the arcade needed some work, all the games didn't work for the kids

a weekend trip for next spring when my son and daughter in-law are out of the navy with all the kids and

our four kids (23,21,19,17) found things to do

great lake inn feel with plenty of space and comfort in the rooms. nice pool for young kids.

buffet was good. staff was great. our kids had a blast.

the restaurant and bar in the hotel is second to none..great food and friendly people

liked that there was a bar and food on site

the awesome breakfast!! friendly staff!!

staffing was nice, she notified me of breakfast starting and ending times, the pool, and where everything was

the kids were very disappointed