was extra friendly and helpful; views are beautiful and relaxing; pool and hot tub are clean and in a great location; buffet dinner with entertainment (uncle danny)

the laundry room closed at 9 pm.

views, beach gear to rent, list of restaurants / places to visit on arrival, good breakfast, coin laundry available, helpful and friendly staff

the laundry room was great, at usd2

the space was clean, comfortable, and absolutely spa like

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

there was a bar and live music on the premises.

pool area was really nice

the kids and adults liked that

rooms, parking, food, laundry

pool was small

room for my kids had a maggot under the bed sheets

room was spacious, beautifully decorated, and had stunning views of the ocean

a lot of homeless people in the area, elevator issues, shortage of clean towel at pool

there's a place for a grill on the pool deck

they do have a shuttle that takes you to three main areas

great breakfast. food was excellent and staff very friendly.

laundry on site and proximity to airport. free shuttle!! and breakfast!

has its own little laundry room which is great open 24 hours

didn't get to taste the breakfast as our flight was early in the morning

my kids loved the pool and with mcdonald's next door, it was perfect

we were also with young kids so thank you for coming to pick us up

really wish there was a bar or a place to get drinks while you're sitting at the pool

get an early check in and late check out which also helps if you need to

laundry facility was inadequate, i

get an early check in and late check out which also helps if you need to

breakfast only included for adults not for kids

gym was brilliant and pool area too

location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view

arbucks, stores) and the pool

there gym was also nice

we enjoyed the lobby

location and laundry

accomodated me early check in coz she saw me i was sleepless from trip i need rest

free laundry

closed but not bar and very bad attitude about it , worn out building not great

wifi only available in lobby and laundry room

small but clean gym, nice walled-in outdoor pool

was great clean and comfortable staff always happy and helpful lovely pool and gym beautiful food in

there was a nice ambience at the bar too to forget of air hawaiian airlines shenanigans

kids loved the pool

proximity to airport and free shuttle bus to airport every hour on the hour

location clean comfy nice pool

convenient location enjoyed the gym and pool facilities

fee did not provided any benefit other than pool towel

the pool was just ok, shades early and there wasn't a hot tub.

also as i brought my 4 year old son, pool at the hotel was a big help whenever he felt like i could bring him there to release his extra

was no hot tub, guest self serve laundry as stated on booking

allowed an early check in

location was central and the option if early check in was great

pool and gym whilst small in size, serves their roles adequately

they clean rooms once in five days, which is not good if you are traveling with kids

breakfast is okay. was better when we were there in march

breakfast was standard but it was good enough to keep you full until lunch time

microwave needed for a family with kids.

we had room service twice

location not easy walking distance to waikiki for young kids, little expensive.

the hotel, room and pool were very clean

the pool was great as was the location

safe to walk at night and day with the kids

the mini kitchen area with plates and utensils was useful

would have been better if more kitchen facilities there is no glasses in the bathroom. .

was great swimming pool is small but good enough mini golf course was sooooo good if you asked me staying there again i will say y

s a nice place to stay they have laundry for the guest 5 dollars for the washing 5 for the drying breakfast is american not fancy

the pool/activities area was great as well

location,view from room, cleanliness ,24hrs gym

all amenities available - pool, spa, gym, laundry service...

pool is very cold

we had a really early flight into honolulu and they were amazing at accommodating us for an early check in as soon

it also has a little balcony right outside the room along with a pool and a place to do laundry

the gym was very lacking

the gym was no available at all :/

location is walking distance to alamoana and you can swim in the pool logoon or ocean with out crossing the road

laundry on every floor

size of room. very comfy king bed. kitchen. pools. close to everything. laundry.

our room was very clean, it was a good size and the kitchenette had everything that we needed

the full kitchen was convenient and clean

communication prior to check in could have been better where they seemed to have agreed to an early check in time but this was not the case

the pool bar was convenient and the bartender was great

clean, good location, has pool, gym

we were afforded complimentary early check in

i choose queens beds but they were twins and me and my kids slept uncomfortably.

the pool and jacuzzis are amazing

we loved the dean & deluca deli and wine bar downstairs

wifi

laundry machine and kitchen . good sea view from lanai

the property bar opened late and closed early in comparison to off-property venues.

all was excellent and the included breakfast a bonus.

the pool area is nice and they have a small bar and chairs facing the pool

kids swam in the pools and they seemed

poor laundry

pool was slightly heated so it was very comfortable for the kids to swim in and it was shaded

clean large rooms , and very helpful staff ,nice pool we certainly will be staying there again when we go back to

early check in was a game changer.

great location. staff very nice. good to have pool and kitchen facilities. comfortable studio.

comfortable for a family of 6. easily accessible and on site laundry.

the pool was a little small and was shaded most of the time.

very comfortable clean got early check in and gave me late checkout as well

great experience and great for families with young and older kids

room service cleaners was not as good as i expected

had requested early check in and was told they would text me when the room was ready

room service comes very early so if you don t want them to come in on you indecent you might

they accommodated me with an early check in

pool seemed to be mostly occupied by kids, so not really ‘adult’ friendly most of the time

very clean strong wi-fi my kids love the pool

we had a view of the lounge pool + some of the beach

staff were very friendly & we were able to get early check in

room was clean and the hotel has a lot of amenities such as a gym and outdoor pool

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

that it was so secure with having to use the door key to make the elevator work, as well as the laundry room

kids loved the hotel pool

jacobi the bar tender.

my kids and grandkids on holiday to hawaii

hotel has great gym, pool and business center

we had too many kids splashing water and swimming into us

we have two kids so they gave some presents

lifts a lot of japanese bar closed by 11 no where to get a drink happy hour selection is poor

location right in central waikiki, the kids spent hours in the pool

similar feedback with the laundry room, towards the beginning of our stay, only 1 washing machine was working but all 3 were

a resort not beachfront

pool area was quite small and easily overrun by kids yelling

i also liked that there is self pay laundry services down by the valet parking area

hour and breakfast make all the difference

live music by the pool on certain evenings

we also used the clean gym and laundry room

from registration, valet, housekeeping, breakfast staff, and pool everyone was polite and helpful

kids loved the pool, breakfast was awesome and made the mornings easier

wasnt a microwave in the room, but there was still a microwave that everyone could use in the gym

great location, easy walk to the beach. nice pool.

the room is very nice location is premium pool is amazing

nevertheless, it was clean, staff were friendly and obliging, service was quick and the laundry was a great added bonus

needs a bar at the pool area

the room service is too expensive

it's a great place to stay the kids went from pool to beach and didn't stop

was clean and updated - employees were all personable - pool is nice with a short slide for the kids - safe with a lifeguard - great restaurants nearby (use yelp) - very happy overall with second

gym was small

great spot, lovely rooms, good facilities including a laundry

best breakfast

pool hours were a little strange for a hotel with beach views in hi

the hotel is modern and clean, the beds comfortable, the pool & spa are wonderful, the staff are friendly and the location is great

no restaurant for room service.

we enjoyed the pool and gym and appreciated the fact that there was a laundry room onsite

family friendly without being overrun by kids and noise

the breakfast was out of this world delicious - between my whole family we tried them all at least once

i wish there was room service

location, staff, free events, shared pool at the sheraton waikiki for kids.

outside at azure was a magical experience and quality of the food and drinks at the mai tai bar exceeded our expectations

is duke s bar located downstairs beneath the balcony with extremely loud live music from 16:00 to late night

pool and spa great

we got stuck up at the spa for about 15 min as it would not register our key

pool could have been bigger

very noisy and busy. restaurant overlooked pool and spa so no privacy.

beach right outside hotel. family friendly, great for autistic kids.

location and beautiful hotel there was a starbucks in the hotel, plus a beautiful pool with a bar nearby and poolside service

we loved our stay every thing was on point for our family of 2 a 3 kids..

room service, bar closed after 10pm, hotel beach is not so good but a fairly good section of

wifi was up and down. resort fee is very stee.

pool size two many kids

no daily room service

if you value your sleep or have small kids, don’t come here

oh and it costs a fortune to wash and dry a load of laundry

no bar at the splash bar for sitting had to sit at tables

the view from the roof top swimming pool was

rooftop pool and spa also excellent with a great view

the rooftop pool and spa was great with brilliant views

pool, i found the area noisy from machinery fans, but others people, especially those with kids were enjoying it

were welcoming and even though i arrived early in the morning accommodated me with shower and pool access

lanai overlooking the beach and pool, the exceptionally clean, well maintained and nicely updated rooms and the staff/ service

hotel is obviously very popular so there was a wait for the bar at times, but it is well worth it for the musicians and the best mai tais

very good fitness room

pool, service, coconut cake

property, remarkably quiet feel for the location, superb pool and privateish beach access, upscale onsite shopping, and most of all the accommodating

people reserve them with towels so early in the morning would highly recommend if travelling with kids to look for other accommodation

pool was crowded with kids during the day and closed at 6

balcony, spa and some restaurants closed due to covid however $42 a day resort fee still charged

beds very comfortable and size of room sufficient. facilities good and room service excellent.

the hotel gym is quite well equipped, too

laundry rooms are

room service and housekeeping were also

that was a bit confusing was how to order room service

used to stay at halekulani when kids were young

4th floor laundry matt was hot , not enough washer & dryer and we noticed some roaches.

laundry facilities, location, pool and surrounds, games room near lobby.

if i ever come back to hawaii, i would like to stay at the hilton waikiki beach resort and spa again

pool and mini golf

pool and spa were great and loved that it was opened til 10pm

loved the pool and mini golf super comfortable beds

small gym. get some bigger dumbbell’s and a cable machine! ud83dude0a

a little bit noisy til late night because there is an open bar in the neighbor hotel just right next to it

pool is cold i’m cold blooded so i didn’t get too use the pool - pls make it warm

the hotel was very accommodating and allowed us to leave our luggage and we still had an early check in as our room came available

also great they had a laundry in the hotel

the kids enjoyed the pool

fitness centre adequate

great location and views. great for a family, we have two teenage boys. pool is great too.

i had three kids on this stay, they fit perfect on the sofa bed and was

the apartment was condo style so it had a full kitchen and kitchenware, a fridge, utensils, so we made good use of this

the guest laundry service. dirty and unkept. many dryers out of service.

laundry also good & uses credit card but cash needed for detergent ($1

being able to do laundry onsite was most appreciated

hotel was beautiful pool area stunning views of the sunsets

laundry didn't on average charge, that's expensive

close to zoo & aquarium for kids.

allowed early check in and upgraded to bigger room for family

laundry room was a little pain

very good gym

laundry room needs some attention

a lot of restaurants in the hotel and near it the only bad thing was that the hotel didn t have room service

only negative comment i have is that the room service pick-up after our meals were done was a bit slow

laundry it is a pity the concierge team are not aware they are there.

adult only pool area

near the waikiki beach and lot of stores. free wifi

it was a one bedroom apartment with a kitchen ,refrigerator and microwave

laundry room hours

was really old, smelled bad and the kabel was to short to connect it to the kitchen

good price with a lanai and a kitchen

there is also an on site laundry

the location was great, beach candy was super helpful, especially having 3 young kids with us

lots of kids and pool was very busy

location is excellent, pool was great especially for the kids. tikis bar is great friendly staff

besides the gym being too small, everything else was great!

also a good gym that was very quiet

graduation week event so later at night it was loud at times but we understood that the groups of kids were hanging out and celebrating i think we were just expecting a little bit more of a quiet

ood swimming area, especially for kids), shopping; opposite end to upscale resorts

free wifi, valet parking was convenient, however baggage storage after checkout costed $2

location, clean room, beautiful lobby to hang out, friendly staff, nice pool/bar area in the 3rd floor, nice open area on the 2nd floor, beautiful decor

uld be nicer if it was heated) but at night they turn the pool lights on and have

the bar on the second floor, lulus was a terrible experience.

excellent dinner at the bar at lulus

loud chubby kids diving in the pool despite prohibition signs but nobody controls it

excellent value for money, great location great views lulus bar and grill is excellent

early check in at 12pm

the room service was amazing

the location, shuttle bus from hotel to mostly all the malls, the breakfast was delicious, immediately on

quest and stayed in a room with a view to dolphin lagoon- was such a unique experience for the kids (and adults)

room service chicken salad was terrible.

renovation noise and a frog entered in the spa room

eggs benedict and of course the in room service

no room service.

kaimana's beach is perfect for kids

no answer so we went down at 5 and were told they had a large party and we had to sit in bar area

staff was great and dining room service exceptional.

love the pool and longe areas as well, clean and comfortable

location, cleanliness, pool, laundry facilities, staff were friendly and responsive

great and friendly staff, amazing pool and additional program for the kids.

the pool was gorgeous and fun for the kids. very nice facility, open parking for lifted vehicles

no kitchen facilities. a long way to walk to guest laundry.