it has spa available and food is amazing

concept, decoration and atmosphere, nice small pool and the beach felt almost like it was private

swimming pool, restaurant area, bungalows, outside shower/bathroom

g by the pool but also the areas upstairs the food was amazing i had the mojarra frita three days in a row

the pool and service

the pool is lovely and breakfast is amazing

the pool is lovely and breakfast is amazing

breakfast was tasty and freshly made to your request based on the menu for the day

wants to be its a great looking property but a few staff are still stuck in the 80s and serve a breakfast of a very local colombian style i believe the hotel should really start changing to more

is like a mansion in style and on the main road some of the staff are very friendly and the bar tender lady (venezuelan) was very friendly the lunchtime food was of good quality and served

the view from the bar on the third floor is amazing

staff was kind and helpful, close to the surfing beach. really good breakfast!!

the breakfast has colombia s best arrepas

breakfast was delicious every morning

staff and breakfast were exceptional!!

the swimming pool is great and the food is fabulous (especially the fish of the day)

location and breakfast were excellent.

mini golf

the pools are nice

- there is at least one room were wifi is not available - cooking is very good - staff super

fantastic staff - supper helpful and friendly. the restaurant and bar were also excellent.

the ground-level pool is partially shaded until 11 am and again starting around 4 pm

the restaurant and bar were a bit high in prices

by the pool bar where i was sitting 2 large roof tiles stuck together with cement dropped 12 floors and

the ground-level pool is partially shaded until 11 am and again starting around 4 pm

they advertise a rooftop bar but it's just a miserable table with a fridge

the bar at the pool was closed. room service closes at 10pm.

parking under hotel which is very convenient

liked the guy at the parking lot in the morning, andres, he approached us very friendly and knew my last name, something

the food options for room service are not so good as from the restaurant.

parking lot too dark, no enough lights

pool was cold unfortunately and not made for swimming but rather for kids having fun.

while the rooftop pool may not be expansive, it s still a favorite spot for my kids to splash and play

pool was under repairs but the dj on saturday nights was great

parking available

the rooms are in good shape as the hotel is pretty new, wifi connection is perfect and breakfast is included (with colombian coffee) (+) the breakfast meal was so rich in the carnaval days (+)speaking staff was really helpful breakfast was decent, i liked traditional soup it s a new hotel, so rooms look

everything was fine, quite good staff parking perfect, i dream like a baby.

the rooms are in good shape as the hotel is pretty new, wifi connection is perfect and breakfast is included (with colombian coffee)

need a little variety with the breakfast, but it's always hot and fresh

free breakfast

parking was good

close to the terminal, staff were very friendly. simple but nice free breakfast l.

to airport, 1 minute walk from bus station, breakfast was good, comfortable bed, asked for a quiet room and they put us at the back of the

time for the swiming pool

rooms, no proper air circulation and wifi was the worst

h floor) was quite poor: slow and unreliable

the location is convenient and room service along with the restaurant was excellent

the pool

super clean, hot water, hot tub, gym & staff was all very friendly.

location, staff, breakfast, service, clean.

when you order room service your are asked for a tip before experiencing the service

the parking space is terrible

the parking lot is very small, so i had to park outside the hotel.

the bar looked great, but i didn't used it

excellent breakfast

wifi not sufficient.

my daughter got to the hotel with two kids she need it to go to the rooms but they have to wait so many hours st the reception

to much covi protocal and bar closed to early

gym was very small and they were making some repairs so i didnt enjoy the time at the gym.

key card security for room and around the hotel

very comfortable beds and nice room service

usual with hotel gyms

breakfast buffet was amazing, it was provided by a great variety of local plates and it also

breakfast, facilities

location and breakfast

breakfast was late 7:00 am

breakfast was top notch and the staff was more than helpful

it was clean, the breakfast was also good.

great for a few nights, they have a pool and gym.

amazing staff, good breakfast and room is fantastic

little gym open 24 hours, fun pool on roof, great breakfast, staff ensure safety and cleanliness, great observation of covid requirements

pool area could be improved, it's not the more inviting area in the hotel

mini bar fridge was empty

breakfast was regular, very little selection, room was comfortable.

breakfast was included

options for breakfast and the empty trails are not replenished fast enough, for example eggs came only in one

the breakfast was not variable. one week scramble egg. the double bed to small.

everything worked and the wifi was strong

loved the 24hr room service and the restaurant menu too

gym was nice

ac in the gym was broken for most of our trip and i actually plan to write to the management because it was a

maybe the pool could have a kid-free hour

as a readily, we restored to rating out and ordering room service far more than we had intended

breakfast could be better

breakfast could have more variety

very good breakfast

breakfast food included several local foods (arepas, empanadas, etc)

excellent breakfast as well as the room and location.

lighting in the bathroom, dated rooms they need some serious renovations, the gym is a joke, wifi was horrible, there were many days where there was no connection, totally

was expecting a bigger room, there are facilities that need maintenance such as the gym and some showers

in gym didnt work and pool closed

have a terrace and saun and spa ( never used ) (+)they have a great spa located on the second floor with reasonable prices

room, pool and sauna

they have only two good thinks in the hotel pool and free parking. aa well shop also.

pool and area around it.

breakfast provided was adequate

hotel is great for the price , good location as well, very nice pool that you need for the hot days

nice room, good tv, good desk, underground parking

the location, staff, and breakfast buffet were excellent.

breakfast, walking distance to viva mall. near clinic. good service. clean room

everything went really well on my stay. particularly, i enjoyed having breakfast in the hotel.

delicious coffe, good breakfast

the breakfast buffet

the bedroom was really quiet, good breakfast the best: staff service

perfect location, the staff was very nice, very good breakfast, secure

at desk and bar were slow

the breakfast was great.

clean, comfortable, and the staff is very friendly and professional. breakfast is great.

breakfast is great

breakfast was not very good

breakfast, toilet leaked, shower door was unsecured

a poor breakfast...room overvalue.... poor bathroom

breakfast every day

staff in the breakfast. food poor the waiter gorge bad. actitud no can handle with guest

great pool and restaurant area

they gym is in bad condition

pool and gym were always available.

little outdated. breakfast was bland. the bar at the courtyard was not open.

underground parking lift to the reception and easy check in

it was fairly loud as there is a bar nearby with loud music

best service ever the pool and the location.

none of the equipment in the gym was operational that s just sad. my shower only trickled.

architecture, free parking, nice pool and steam bath, hot showers, very helpful and friendly staff that helped us out

also had to wait a couple of times to move the car from the parking basement

parking garage needs automatic doors

in fact, we have had bartenders and waiters leave on the music for us and provide us with ice in the past

due to the pandemic, the bar was closed and the restaurant hours are not convenient.

room service was very disappointing, i waited over an hour for soup

the breakfast was excellent, the staff very kind and the pool zone is beautiful

garden pool area. ambiance of the place. old style architecture. class hotel

breakfast was a buffet with many great options

staff, rooms, restaurant we're excellent. breakfast was very great.

comfortable and clean room with a nice view. good swimming pool.

location, spacious rooms, very good breakfast.

if the bar would stay open late.

breakfast was delicious every day

that bar was closed in the afternoon.

location, breakfast included, comfortable room

lobby bar was frequently not staffed or were running out of particular brands of alcohol

needs better spa facilities, hot tub, and bar area.

sfaff was great dayana at the lobby bar was very nice all the girs at the frint desk were very nice and make me feel like home al the

breakfast was okay

a better and bigger swimming pool

breakfast delicious

can improve the breakfast because it was kind of lunch and it’s mention you can use spa and sauna but not

buffet breakfast we've had on our trip, absolutely enormous

breakfast and staff

good swimming pool, nice ensuite, good location in a safe area, helpful staff and good value for money

it was clean, air conditioner and wifi worked properly.

breakfast was nice

basic breakfast. fried or scrambled eggs o bread and a coffee

it was clean. breakfast was good.service excellent

people in the reception was super nice, the breakfast was delicious, the location was perfect to reach the events and for transportation

the breakfast was very good

buffet breakfast, very nice room, relaxing pool and the staff was amazing, have stayed there multiple

pool is cold. they dont accept amex.

ol, gym). it was an okay location the city is big.

the hotel looked exactly like in the pictures. the gym was my favorite room lol.

excellent hotel , very nice and polite staff . good location and breakfast was good .

gentle staff, good breakfast, cleanest, secure

the staff were pleasant and the wifi worked well

the breakfast i rate it as good enough

breakfast.

breakfast was decent.

breakfast wasn't so great and bathroom was small. air conditioner in my room didn't work well.

breakfast was not my thing: no good bread

i d love a better breakfast . but it was ok and i shared it with some cute brown squirrels

has some good colombian character there is a nice pool in the garden breakfast buffet is nice staff is very kind and

wifi didn't work in the rooms.

breakfast, clean room, excellent service especially from jasmine

big pool for workout or just a relaxing time

an improvement opportunity is the painting in the pool.

pool was under construction wasn’t told until arrived

we stayied for a week. the buffet breakfast was amazing, as was the dinner. lovely pool.

modern, great customer service and great breakfast.

pool location