the room was amazing, the pool was clean and lovely, the hotel was designed beautifully

spa was also overpriced

excellent value for money, fab golf courses which provide excellent views from the rooms and over breakfast

hotel breakfast on the terrace with magpies almost eating out if your hand, very cute grounds of hotel

kids got sick too, so we spend half our time in the room

modern, clean hotel. recently opened. good wifi

possibly longer time for kids club

every evening different entertainment and spa facilities that stands out

good food variety and amenities

my kids participated in few activities and it was excellent

the staff on reception, the bell boy, the cleaners, the main bar staff, the class teachers and the chefs were all amazing

was no kettle in the room and only black and mint tea available at the bar

was beautiful, the rooms were super spacious and clean, and the pool / spa were

we took full advantage of the room service during our stay, which was such a great treat

are true to form of the photo you see and are cleaned every day, you also have the option of room service for all your needs

the spa was lovely, with its low lighting and muted mantra melodies

great breakfast

we left too early to try their breakfast - but one of the staff members handed us some croissants to go

nice place, helpful staff and tasty breakfast.

a simple included breakfast was served in a restaurant next to the hotel

pretty good breakfast

the wifi not working properly

pool is freezing cold, the room didn't get cleaned for 3 days, the rooftop bar is very loud until 2am every night

booked for 2 adults and 2 kids online, but when we arrived at the hotel

loved the big spaces, nice pool, and helpful staff

had issue with wifi coverage inside my suite, so i was using my data for internet, which wasn't good

best gym i ve seen in a hotel and absolutely exceptional service

concierge, front of house, gardeners, pool cleaners, gym instructor, security team, cleaners, bar staff and restaurants staff, absolutely everyone went over and above to give first class

room service was prompt and attentive

lack of wifi in the room eventhough we reported problem to the reception

beautiful pool area although right on the beach

amazing sunsets from the bar at the back

loved everything, the room, lounge, pool, music, atmosphere, service, breakfast was so delicious

the location is great right on the beach. pool is spacious. i wish it was little deeper.

i liked the service the facilities pool area and sun loungers are brilliant

breakfast was superb and the pool area was lovely

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and you wait for one hour that's is they remember you

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

breakfast was not to my standard

i enjoyed breakfast ud83dude0b

the breakfast was disappointing

the entertainment team did a great job keeping things fun, and the spa was super relaxing

the spa needs to improve . no brandy as an option in alcohol selection.

lovely bar areas

whether it was breakfast or dinner, the variety was great something for every taste

oumaima at the columbus bar was always welcoming and kind, and over at culina the meals were well-organized and pleasant

the breakfast each morning was all you would want and the pool space was a perfect suntrap all day

pool is very good maintained and location is very close to sea

the staff were fantastic so attentive from start to finish, the bar and door staff especially

very clean hotel, all staff was lovely actually from the receptionist to cleaners and pool attendants xx will defo go again massage was brill to

the gym was a nice addition

choices for breakfast and meal times

really liked the animation team ,theres activities for kids as well as adults

room, service, pool and ocean is close - absolutely super the service provided by jumbo tour groups is absolutely

very poor wifi in the rooms the gym facility is very basic

i loved the hammam and spa experience

bar or shop

large rooms with a kitchenette, clearly meant for long-term stays

the staff were very helpful

pool area was clean and private

the pool, spa, and location were excellent, and we felt very well looked after throughout our visit

good size room, tv air con, ensuite, cooker, fridge double bed, balcony, bar pool club and friendly staff what's not to

the door locks the bathroom the kitchen facilities the airconditioner makes too much noise

the pool wasent ready for swimming

didn’t give proper beds or bedding for the kids

sweet receptionist named hannah and very nice hotel good swimming pool and nice facility good distance from beach and close to

wifi issues. swimming pool cold. air con wasn t working on our 1st night.

the gym

friendly attentive staff, really tasty food for room service and in the cafe and the breakfast was incredible

room service cleaning was great and professional

prompt room service

hotel manager was very helpful given me 3 rooms on same floor near each other breakfast was best sometimes it ran until 11am you can only eat so much kids don't eat breakfast

clean and comfortable, front desk professional, restaurant on site serving an excellent breakfast

although the buffet breakfast in the hotel itself was excellent in itself

to complain about, the breakfast was a quite simple buffet, but good

the room was clean, everyone was realy kind to us, good breakfast

my room was clean and spacious, overlooking the pool and it s a nice area there if you want to just chill during the day

which was good im giving a lower rating because the hotel did not provide a hair dryers and the wifi was non existent location close to the

my room was cleaned daily and i got fresh towels thanks to the lovely lady named fatima, and the breakfast was delicious

lock on door needs replacing restaurant/cafe/pool bar - all advertised separately but all one area

we liked having the pool to come back to after our day exploring agadir

the bar & pool area.

gym facility was terrible

great food, ambiance, pool, amenities, hospitality from all staff within is overwhelmingly excellent

) gym didn’t open until 9 and closed at 5 (ridiculous) nightly entertainment a bit naff (pretend

selection of food available, large sunbathing area so never left without anywhere, gym facility good and beach front

the gym was the best hotel gym i've ever seen and as a gymrat it was amazing to see the care and time

the breakfast was amazing, so much choice and great timings

great big pool with plenty of sunbeds and sofas, little huts to chill in

it really made things convenient for us as we were travelling with kids

the breakfast is not a 5 star hotel as well as the room service is overpriced

room service was awesome too, beautiful art on the bedsheets/cloth folding, friendly maids, food at

not much i didn't like only that the pool water was a bit cold for the kids but nothing major

wifi was fast and easy to connect to

plenty of parking

there's gym in spa area, but only opens 9:30-12:30, which to me is not reasonable

everyone was helpful around the hotel abdul from the bar near the pool was always friendly so overall it felt like home

the pool is amazing but i want to give a special mention to a staff who is there as a intern and her

kind including the managers when we had woken up late for breakfast but they still fed us, the pool was fun and clean, we had even been given suhoor on the first day of ramadan

room service is very good

the parking is a nightmare and the room wasn t clear

entrainment for kids

staff at the bar was rude and selective with who they served and the food made me sick after the first

our kids started to cry when enter bedrooms :( asked why we were there

t much meat though).

they don t have breakfast service

the pool was clean and heated

breakfast & lunch fine dinner boring for the most part

pool, room was very nice and the bed was comfortable, most of the staff are very nice and

hotel was huge with a fabulous pool and the apartment was massive

i even asked a member of the entertainment staff by the pool one day and he assured me it was on at 8pm

3 times but normily when kids are there and entertainment was brill

hospitality extended to every corner of the hotel, whether at the restaurant, bar, or swimming pool

the activities, staff , great location for kids as all included .

the kids club staff were really friendly and my son loved it there

8year old son, love staying at the caribbean village, it has a lovely atmosphere, great swimming pools, all inclusive, brilliant breakfast, lovely lunch and excellent choice for dinner, always

the breakfast in the morning was amazing as the managers were also walking around doing table touches

24 hour room service was handy although drink prices were excessive

it s under stated elegance and it s amazing breakfast.

underequipped gym with very old machines and only a couple of them actually working

if i had to give one criticism i would say the gym area could do with an

hotel was easy to find with parking

pool was nice great for kids

another facility of this property was its parking

walking distance great place to stay with kids

it has a nice swimming pool with plenty of space to relax and not so far from the beach and local shops

a little better, we were greeted with an authentic moroccan tea at check-in we loved the pool and the different games they would offer everyday

point wouldn t effect the outstanding services of the hotel, only the wifi at north room#4131 is weak

amira ) from room service, she was daily cleaning our room perfectly and arranging my child toys

of choice for breakfast ud83eudd5eud83cudf73 and dinner ud83cudf7d staff is very dedicated and friendly

the spa experience was another highlight maryam and her amazing team were not only highly

not far from agadir beach. free parking.

breakfast could be a bit better.

entertainment staff are very friendly (kids disco great, especially for this size hotel)

wifi coverage bad

every night there s entertainment at the sports bar and throughout the day there s a range of activities/games you can get involved in

com it mentioned there where strollers and when i arrive there where no strollers for kids

good wifi speed and connection

kitchen facilities were a bit basic.

wifi in rooms

he made sure to take us through all the facilities in the room, made sure we could connect to wifi, set up the tv to an english channel, and helped us with information about the local

upstairs bar area,never used chilli bar downstairs or the pool never realized there is a pool until last day

there were some people making some noise outside probably because the bar was on the floor just above my room

pool was not available, rooms where not as advertised and breakfast was so poor we went somewhere

small swimming pool,difficult to find due to poor signage,parking outside limited.

swimming pool is so small, breakfast is limited to few items of foods.

out door swimming pool becausec was cold

property was beautiful and well-maintained, with a lovely pool area and a convenient location near the beach

xcept cold sandwiches)

clean an great location. has big parking lots too friendly and good customer service

imagine those with kids would struggle for food choices

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

some facilities were open yet but will love to go back when the spa and heated pool are ready

down on a pool-side sun bed, or having bottles of water given to us (also free of charge) at the gym

breakfast, wonderful staff, great pool and wonderful, clean sand beach, nice restaurants at the corniche close-by

kids zone

location is good and offers parking

everyone was so friendly and nice to a kids

small kids running around smashing things

the pool area is a good size, not overly big, but catches the sun very well; the bar has a good menu

perhaps spa workers should have more training in handling pedicures and friendly to kids

snack bar - not very good!

amazing beach access, the best all inclusive resort ud83dude0dud83dude0d good got family and kids we have a lot of fun too

location, food, staff, pool, beach, facilities

also didn’t like how i had to end up paying extra 200 pounds for the kids when they was already on the booking

but can't complain about breakfast and lunch

the spa was excellent

spa was closed for refurbishment

else was great, loved the room and the view, the pool was nice and it was a 2 minute walk to the beach

know it's off the season but the chairs that are outside round the swimming pool were dusty and a pinging paddles could be occasionally cleaned too

spa was closed.

kidsclub on one of the afternoon was not open

it was very noisy and the kids were so noisy and the food quality was poor

kidsclub on one of the afternoon was not open

poor breakfast for kids hotels under construction and a lot of noise at night

everything in hotel is not operational like the gym or the spa as they claim there are not enough guests to justify the extra staff

ception) to get some wifi ,and also that didnt really work in our last day

there should have been more toilet paper in the bathroom, and the wifi could be a little bad in our room

beach and 3 minutes from the bus station lots of places within walking distance to explore onsite bar and food

they even have garage for two motorcycles, a pool, a pool table, a restaurant

stunning breakfast with olives and olive oil, tomatoes, green pepers, butter, mystery soup, mud (kind of

the gym could use a little work

and a lot of good restaurants around too - very nice people at reception, clerck and security - kids friendly - steady babycrib (not a travelcot) so the baby slept great too - nice

our room faced the pool

very nice staff and very comfortable bed. nice room. very very very nice breakfast. impressed.

booked a room for one adult and 2 kids , i got a small bed and a big one

kids enjoyed the pool and the darts, the ping pong and the pool table

the animation team is very good, music at the swimming pool nice and not loud, samir is doing very good

great pool and pool bar lounge is awesome for a sunset drink and relax

breakfast is really nice and decent, fresh msemmen and omelette in the morning

large pool area with comfortable sunbeds

they were very accommodating in helping us with early check in

as well the boy in the pool he assist me everytime i needed help , overall im definitely coming back because this hotel is

the breakfast buffet was very good with alot of options thank you team hotel club

well maintained swimming pool

good breakfast and dinner

the gardens and pool are very well laid out and create a relaxing atmosphere

everything was fabulous: location, staff, setting, pool…

we felt tricked into a paid breakfast without knowing the price

property with a huge garden and pool, the couple running the hotel was very helpful as

good breakfast

the biggest difference between fairmont and another big hotel was the staff, they even provided room service 2 times a day and came to close our curtains in the

tober )

nothing maybe just kids menu were very bad

had to call room service for daughters sofa bed to be made up several times

uhcine and youssef)

bedrooms that my husband and i and our

facilities are great with pools, gym and multiple restaurants, have everything you need on site

room service forgets putting towels after cleaning

-swimming pool big enough for both adults and kids

gym - lights were off each day

hotel, great breakfast, heated pool was great in early january, but the best part is the amazing staff

kids club

the spa was also very lovely and appreciated that the hamman had to be reserved

a lot of time to wait if you order around the pool, room service

our suite was incredible, and we enjoyed using the lounge and kids club

- very nice kids animation

parking

clean new very good facilities very good breakfast

sofa bed wasn t very comfortable for the kids, but it wasn t a big deal, the main bed was excellent and big enough for all of

no laundry facility in villa, common shared laundry facility available within the compound

30-11, very good variety 3 very good wifi throughout the resort 4

also the gym as a huge quality to a hotel gym

the gym is 24hrs too

the gym well stocked

we loved the bungalow, the location was very nice and the facilities are also very good

a brilliant breakfast to start with, loved the chocolate crepes to finish

the food was outstanding - from snacks to breakfast, lunch, and dinner, including drinks, everything was delicious and freshly made to our

it has 5 or 6 pools with an indoor heated pool

the long queues for hot drinks at breakfast

the amount of pools , the settings , the entries amazing staff members , the food , the great spa and morrocan

the bees at breakfast

a lovely welcoming and friendly staff nice gym and helpful

wifi was very slow, and we feel like the add ons such as the spa, restaurants and classes could be

is slow in the pool bar and understaffed

we were given a late check out, which was appreciated and if we messaged reception they were generally responsive

convenient, has fantastic views, we prefer the chalets for the kids to run around outside, the pool is very clean and there is kids club to entertain the children

we stayed in the chalets again these are excellent self-contained comfortable houses next to the pool

the swimming pool, the nice guy at the restaurant who's given us bread

here multiple times as it’s convenient, has fantastic views, we prefer the chalets for the kids to run around outside, the pool is very clean and there is kids club to entertain the children

no breakfast and no help from staff to tell you more details about the property

breakfast was good and varied

spacious and comfortable

pool really enjoyable

more variety in the breakfast, otherwise we loved it.

great space for surf boards, a spa and sauna downstairs, lovely pool

wifi works all around and since i was working remotely

don't eat breakfast.

lovely hotel beautiful breakfast great locations super helpful

the breakfast is nice, the location is very close to the beach but very calm in the evening and night

everyone is so kind and helpful, the breakfast is amazing, the rooms are so sweet and clean

the breakfast is good

wifi, very clean, no bugs, amazing views, lots of privacy, very decent food

15 mins drive to essaouira (where public parking at the port is easy and dirt

setting, the varied wildlife, the endlessly helpful staff, the super pool (great for little kids as well as adults), the comfortable rooms and privacy-respecting arrangement of the riads

quite, clear and massive swimming pool.

the breakfast could be better.