pool not open

liked the free wifi, breakfast, and hot tub/pool

breakfast was great. staff was helpful and friendly.

the complimentary breakfast was excellent with many great selections

breakfast , good view

the hotel also has an indoor heated pool and spa which was a lot of fun for my kids

pool and spa were relaxing

great location, clean, and helpful for my sister who is disabled! super breakfast!

breakfast was good

the gym was lacking free weights and the equipment is dated.

parking is easy and plentiful but it is not free :

t we figured it out) and a music

pool and gym area were a plus

only downers were the wifi an tv

the gym and pool were not over crowded

the pool was still closed due to covid, but is understandable.

i liked the amenities, the indoor pool and guest laundry

like best about the hotel was the location,nit was near food,the banks, the hwy, stores, pharmacy,laundry

staff allowed early check in to accommodate her

zonked out and missed breakfast. well poo.

full-size kitchen, comfortable king bed, room size & location good.

we weren't given given the wifi password and when i tried calling the front desk

there was breakfast, a pool, and the rooms were big and clean.

website still shows free breakfast included but due to covid breakfast is not available the website needs updated or theree

ants in the kitchen.

gym facilities where a bit lack luster to be completely honest, just adding a weight rack would

they had guest laundry and exercise room

we loved the pool and how clean everything was

lobby, very clean, very qualified and friendly staff, secure perimeter (monitored), great breakfast

comfortable large room, great bed, very friendly staff, no pet fee!

love the new remodel & location!! excellent breakfast.

the buffet was amazing, the pool and the facilities were really nice

the property is well maintained, and the staff has been good several visits the breakfast is on par with any hotel breakfast i have been getting two rooms one for my wife and i

there was no laundry facility available on site the pool area was closed

even a laundry basket, although i didn't get to do any laundry there

the breakfast

breakfast was fantastic room had everything we needed for an extended stay staff was quick and

very quiet, staff were very helpful, it had a handy laundry, and the room was well stocked with kitchen items

very minor - full kitchen but no sponge, not enough dishwashing powder, and breakfast is not as good as it once was

plus, the pool is perfect to wear down the kids

the fitness center.

there were some hairs on the floor around the pool.

the pool & gym were very nice commodities

the free shuttle

it was good to have more services back like the hot breakfast. also, glad pool was opened.

shuttle service to airport

i would have thought breakfast would have been included since no bar or restaurant

still had rooms when pdx shut down. also an airport shuttle, but not before 7 am

advertised to have shuttle to airport but pretty limited hours and had to call ahead to schedule

lots of parking, great helpful staff, like the bar area and pool. rooms are clean and safe.

we requested a late check out hotel staff was very accommodating.

plentiful hot breakfast

the room was very comfortable and breakfast was delicious.

was somewhat noisy due to all of the kids running around the hotel, pool, workout

we didn’t take our kids this time but usually we have a pool day

decent value. great staff. guest laundry.

no change available for laundry at front desk; had to go across street to gas station

friendly staff. great location. convenient guest laundry.

i was happy my dog didnt get charged a pet fee

jessica is great. easy check in and no pet fee. no ice due to covid but thats to be expected.

pool and hot tub were dirty

great gym, pool, really nice bar, great breakfast

kids loves the pool, got it do laundry as we’d been traveling for a while, and it was close enough to our

laundry in the hotel

pool and whirlpool great and within walking distance to entertainment.

staff, responsive management, bbq's kitchen items games movies and more all available to use for no charge

it was very close to our gym and nice amenities in a very nice part of town

wonderful, convenient access to multiple amenities and laundry and gym on-site made our stay amazing

free laundry and great snack room that has great options at fair prices

clean, modern, kitchenette, helpful staff, nice desk in room. full size fridge.

had a huge room with comfy bed, table and chairs, balcony, and a full kitchen

open space to move about the room, friendly staff, good breakfast selection especially for the price

breakfast, room was clean, kitchen was a plus. staff was nice.

loved the kitchen. beds were comfy. pool/spa were clean and enjoyable. breakfast was filling

noisy, screaming kids in the hallway tell very late, barking and whining dog in the room next to us

clean room, nice breakfast

breakfast at natalia's was excellent.

we also loved the european feel of the breakfast atrium area

i liked the charm of the hotel and enjoyed the spa tub immensely!

breakfast was very good - i love quiche

breakfast was awesome

the breakfast was very good

ve ever seen in a hotel room and the hot tub was closed even though the pool was

many choices for breakfast

it has the best breakfast we have ever had in a hotel and the staff kept it well stocked and clean

love the jaccuzi rooms and the breakfast!

that was a bummer for the kids

laundry was advertised about this hotel

breakfast was good with real plates and utensils

coffee and cereal bar on one end of room and food items on other side of room

i also liked the early morning airport shuttle bus

the beds were comfortable and the fitness facility and pool were nice

i like that the pool and hot tub is open 24 hours

excellent location, staff asked if a shuttle service was needed. appreciated that.

shuttle was perfect - but you have to call ahead from the airport

so the kids were bummed but none the less great

the breakfast was amazing!!!!!!!

kitchen is not very well equipped

there is also a great coffee house within walking distance that also offers breakfast, lunch, and ice cream by the scoop

amenities were great, tennis court and basketball court and a pool

the room was large and they have a great breakfast.

problems at check in; no laundry facilities

we had an early flight and the shuttle got us there is plenty of time.

the gym was nice and clean for what it was and that was very appreciated

the breakfast was great and we appreciated the free shuttle service to the airport

water is needed in lobby and gym

i understand the laundry department might missed that blood spot on bed sheet

the free shuttle was very handy as i did not have to drive to the airport or pay for parking or deal with

new, clean, large rooms and bath. shuttle service was timely. breakfast was excellent.

felt new. big rooms. close to airport. shuttle provided.

breakfast was great, staff very helpful on airport tranport options very early am

very family friendly, my kids loved the pool and basketball court

friendly, spacious room, nice kitchenette, wonderful continental breakfast, hot tub, gym & pool

excellent and kind staff, nice pool, breakfast full of

pool was super

the parking was great, as well as the free shuttle to the airport

i used the washing machine to do a couple loads of laundry

was no bar on the property but businesses next door and across the street provide alcoholic drink service

the gal at check in - hannah - was fabulous and really set the bar high. she's a keeper : ]

good free breakfast, had everything i needed (free internet, 24-hr exercise room, a/c, nice bar

staff was very welcoming and accommodating. gym and pool were open 24hrs.

i didn't go down to the bar area, was a bit too millennial for me

the shuttle to the airport was right on time and efficient too

great staff, very comfortable beds, free internet, pool and gym open 24 hours.

nice gym/pool area

fitness center looked roomy too

they have an excellent bar and restaurant

noise in the room from some vent, even with ac off. nobody takes shower in the swimming pool

room service was quick and delicious

grays, the restaurant has amazing food as well and provide room service

gym equipment didn't work and i wish for breakfast they served more sausages

the family liked your breakfast and pool

was great, the room was clean, the bed was comfortable, the breakfast was good

friendly staff. clean, quiet rooms. breakfast was good.

were unable to use the pool/spa due to the need to schedule a time and the slots were all full

location was close to the portland airport and the hotel provided a shuttle.

location was great (near the airport) and liked the fact that they had airport shuttle services

there was a shuttle to and from the airport which made it possible to turn in a rental car the evening before

the sidelines sports bar nearby was a good recommendation for a meal and drinks

the morning desk person, terry, messed up our reserved shuttle so it was 20 minutes late

pretty secure parking lot and we were pulling a trailer.

great dependable shuttle

the shuttle driver was prompt and very nice

the bedding had holes in them and the area was sketchy we didn't feel safe to stay there with our kids so we left 10 minutes after checking in worse place ever

my kids had been bitten multiple time like my self

nice breakfast

shuttle was extremely convenient

good ventilation no word about construction so no pool or spa no lock when entering didn't feel

a quiet nonintrusive atmosphere and shuttle rides to nearby stores & shopping.

they were accommodating and the shuttle driver did not accept tips and was kindly doing his job

great breakfast options

5- my kids like the

breakfast was great and had a huge variety to chose from

fitness room had very nice equipment

room was great, bathroom was clean, laundry machine available.

loved the convenient and free airport shuttle, and the pool n jacuzzi is open 24-hours is awesome

pool open 24hours same with gym... breakfast was yummy ud83dude0b

nice little gym. nice driver hannah for shuttle to airport

breakfast fair

pool open 24hours same with gym... breakfast was yummy ud83dude0b

i had to call the hotel 4 times after arriving at the aiport for a shuttle

it has full kitchen, very clean, friendly staff

loved the newly updated king room with the kitchen to make our own breakfast and other meals

convenient kitchen, friendly staff, comfortable bed, pretty quiet

nice to have exercise facility, and 24/7 airport shuttle

then my friend waited over a half hour for the shuttle to pick her up at 9:30pm…it was very cold and she was frustrated, tired and disappointed

additionally, we found out that there is a free airport shuttle which is very convenient

shuttle service to/from airport. good front desk service.

to portland airport and has free shuttle service

location, airport shuttle, outdoor seating area

kitchenette is a little small.

kitchen area, couch sitting area, bed area separated, free breakfast,

pool was good size, breakfast was good.

on demand free shuttle service to cascade station

great coffee and good free breakfast( except waffles)

super clean, comfy bed, great restaurant (breakfast was fabulous) and the staff were lovely

lots of places to take a walk and proximity to outside restaurants and bars

breakfast buffet too expensive for what was offered. paid $6 for one candy bar in the market.

the breakfast was excellent with a great view of the columbia river

was great except the bar experience

hotel was quiet, an excellent restaurant was nearby and the shuttle to the airport was on time and very efficient

the night check in person did not confirm our shuttle.

great location and nice shuttle to airport to

gold star near airport. super staff. workout room and laundry are extras. and at good price.

have a small gym and laundry room - that takes quarters only

me going to the elevator, called me over, and politely asked me if they could bring the cleaned laundry to the room

nice to have the coffee bar and mini-fridge

of course; then a great coffee bar inside hotel & a super restaurant & bar ( el gaucho) rooftop bar really cool but the music was

the rooftop bar location

also, the rooftop bar was beautiful with great service by my waiter joel

wish the gym was slightly more equipped!

people in kitchen came out once when we were leaving to check food

and the water was warm it rain so my kids enjoy it a lot everything here was easy to find and the breakfast was

great staff, excellent shuttle service!

it has a nice swimming pool, tasty breakfast, laundry machines, and very nice and friendly staff

we liked the fact the outdoor pool allowed one to swim outside - very nice feature

to get wifi, we had to pay.

no pool. no breakfast included.

wifi passwords change on mondays, and they neglected to tell me this, so i had to fuss with the

$35 extra for an early check in

wifi connection is horrible.

when we got back at 9am, they gave us early check in

pool was a bit dirty, lots of floating things and looked like a bandage in the hot tub

evator, ice, and pool access)

free parking, free wifi and a microwave, fridge and coffee maker in the

the pool, room service, nice room, and friendly staff

staff was friendly, pool was a nice temperature, and the breakfast buffet was good and only 16$

there was a pool and gym on site as well as a restaurant that was open until 10pm

1 remote would not work and the other remote we had to push the buttons hard to change a channel, wifi was horrible, coffee and soaps were cheap, no sheets were left in the room for the pullout

convenient, free airport shuttle, microwave, fridge, free wifi, free parking, good bar & restaurant, nice room

the breakfast served each morning, with soup and salad for dinner, were delicious; served by a great

stairwell smelled, pool and spa looked dirty

soup and salad served in the evening, drinks and buffet breakfast! great customer service!

breakfast and evening reception

the pool, sauna and steam room

there was no shuttle to the rental car.

nice mini gym to boot

i checked below the mattress and all was sparkling clean there

she treated us very well at breakfast

limited variety of the breakfast options, there weren’t really healthy options unless the egg, and almost everything had

the staff were phenomenal and the 24 hour pool was a huge hit!

staff, safe location, close to good shopping area, quiet area, excellent breakfast, nice pool and spa area, plenty of parking

the breakfast, pool, and the check-out time were the latest that i’ve ever seen, which is a good thing

our room, the carpet was pulling away from the tile and fraying by the spa tub

fantastic breakfast including premade omelets and greek yogurt

pool closed at 10pm and the purpose of our visit to portland was for regional volleyball tournament

staff, room, pool, breakfast

breakfast lacked better protein options

i like to hot breakfast very much, and the swimming pool near our room

rooms were spacious, pool was great and breakfast was yummy

the gym, pool & bistro were good.

breakfast was overpriced and did not look worth the $13

pool was closed, the gym was closed, the food in the building is only open til 10am

the staff, 24 hour laundry, the hot tub

was right on the river and a good location for us, with our kids across river in vancouver

the pool was closed and it was over 85 degrees and they advertised it online.

great sized rooms, kitchen with stove tops

the laundry and vending machines are down and need to be serviced

service，can get me eariler checkin for an hour，and help me on laundry service

room, with separate bedroom, full kitchen facilities

kitchen, etc

the place was clean, pool was nice and staff helpful

the pool was not heated as advertised. location hard to find and park.

clean spacious accommodation. excellent staff and full breakfast

breakfast was good. kitchen is well stocked. pool and jacuzzi were nice.

the convenience of dog washing area and laundromat to help give our dog a spa experience;) enjoyed the coffee/tea in the lobby in the early morning

park there for a nominal fee and take the shuttle to the airport

i made a reservation and paid more for a spa tub that didn’t work

spa tub a plus!

was the end of our vacation and i was looking for a place that offered a shuttle service to the airport

not deliver services offered, your customer should not pay for services unrendered, ie: pool use, spa use, gym use, continental breakfast

room {optional) private hot tub or jacuzzi in room for a little extra and or just main guest pool and spa

no access to gym, the hot tub is not working

spa tub was huge and deeper than most.

no gym

breakfast was good

adult parents of the little league team drinking out in the parking lot after

clean quite and also have continental breakfast, coffee etc.

the staff is friendly. parking is easy. location is good starting point.

i liked that the hours of the fitness center or 24 hours and that the pool stays open until 11

you also have an early check in fee if you want to check in before 3 and depending on the time of day you want to

this place is definitely worth it if you have kids

early check in, 5 minutes drive to the venue, then come back and relax in the whirlpool and pool after dancing

pool closed

the employee if i could get the voucher so i can go get some food and just heat it up for the kids next morning, the employee lied about the diner is close already at that time it’s only 9pm

i’m a little confused why booking has it as a no kids allowed policy as there were several kids there

last time guest laundry wasn,t working kinda a bummer but what can you do

could have had more cookies prepared; two kids were already munching away when i arrived

friendly staff, wonderful breakfast, laundry room

there was issues with the laundry room and machines not working but no sign was up

breakfast is always 100% it isn't my first time booking here and it isn't my last

swimming pool doesn’t exist. no hot breakfast.

a kitchen is good

large room and very clean, good kitchen. it was everything perfect!

bathroom light did not work ;( we really would have loved to have a pool or restaurant inside of the hotel

was clean spacious a good price had basically a full kitchen the staff was wonderful and they had

soaking pool was perfect for a christmas morning soaking for 4 hours so relaxing and hardly a soul around

i loved the room service and friendly staff.

there are several excellent restaurants on the property, many activities are available: pool, golf, soaking pool, etc

the spa was very nice and has a bar

convenient after concert; easy parking; lots of restaurants and bars open on site; funky

breakfast staff were very nice rooms felt very clean and safe amidst this virus scare

breakfast could be so much better.

room was very comfy and big, the services were great, however the gym is very small and doesn't have a rack of dumbbells, but that didn't affect my visit

was great for an edgefield concert, bfast was tasty, and the pool and spa were nice perks too

we liked the pool, hot tub and exercise facilities

is great, and free parking is a huge benefit

beautiful creative design, soaking pool was great, bed was very comfortable

my room service was forgotten . i ordered a salad from the restaurant.

parking was free & effortless

parking available on site was a bonus

the spa was amazing

in the instructions for the spa on screen, they advise you to use your room key for access, though the spa bands only work in

the massage and spa facilities were very nice and not too crowded

the spa is really really nice, my complaint is with the hotel

the spa was amazing, and everyone was respectful

the gym equipment didn't work

the breakfast was wonderful, the staff extremely helpful, and we will be back !

rooms clean and quiet, breakfast was good

spa could have been warmer

indoor pool and hot tub.