pool not open

liked the free wifi, breakfast, and hot tub/pool

breakfast was great. staff was helpful and friendly.

the complimentary breakfast was excellent with many great selections

breakfast , good view

the hotel also has an indoor heated pool and spa which was a lot of fun for my kids

pool and spa were relaxing

great location, clean, and helpful for my sister who is disabled! super breakfast!

breakfast was good

the gym was lacking free weights and the equipment is dated.

modest breakfast (no protein), but appreciated

location, pool/hot tub, breakfast, spacious room

laundry was good

pleasant, quiet considering the traffic, good breakfast (could offer a few more options), but i would definitely book again

it has a heated pool

no room service saturday our garbage was overflowing

was there for work i work in healthcare and they had shut down the laundry room

00 wo room service

the walls were thin the laundry room was closed as well as the spa and breakfast

staff were friendly - we needed a spot for breakfast before their breakfast was served and they were able to help us out - even though it was

pool, friendly staff, clean rooms, quiet hotel, dog friendly

comfortable large room, great bed, very friendly staff, no pet fee!

the complimentary breakfast, friendliness of staff, and location.

the pool & pool area needs an update.

if no maid service at all till i leave why do i have to pay a daily pet fee

the thing that bothered me most was at check in the desk clerk gave me the wifi password and mentioned

we could get any hot water and the tv couldn t connect to the wifi, which was unfortunate

i do not like having to pay for parking but the parking lot is big and easy

small pool and hot tub. could not enjoy or use the hot tub or pool as it was full of teenagers

great bar service and mixologist was incredible on the spanish coffees.

clean room with breakfast walking trail behind the hotel

wish the pool was covered or indoors...it rained all afternoon.

even smells clean and great hot breakfast. minimal noise. beautiful view of the park.

very minor - full kitchen but no sponge, not enough dishwashing powder, and breakfast is not as good as it once was

the staff is amazing, it's super clean, it has a kitchen

the bagged breakfast was very generous

liked that you provided dinner three nights a week, that you had free laundry facilities and the kitchenette added to the comfort-ability of my room

gym is out of date. but the 24h fitness gym is only a 10 min walk.

airport shuttle and friendly helpful staff

breakfast could have been better but the kids still loved it.

the fitness center.

there were some hairs on the floor around the pool.

the pool & gym were very nice commodities

the free shuttle

it was good to have more services back like the hot breakfast. also, glad pool was opened.

pool temperature can be warmer but kid's love it cold anyways.

hotel - clean, nice room, friendly staff, small gym, pool and breakfast included

pool was nice. beds very comfortable

breakfast was quite packed and there were not many selections.

kids enjoyed the heated pool

electronically requested airport shuttle service at 5am and received an email stating my request was approved

the happy hour in the bar was good, too

free shuttle to airport-easy to arrange

even a coffee bar was not available

advertised to have shuttle to airport but pretty limited hours and had to call ahead to schedule

kitchen facilities

free laundry & gym, among other

were extremely comfortable - kitchen well stocked for easy light meals

so friendly and accommodating, making sure our rooms were next to each other and allowing us an early check in

clean, modern, kitchenette, helpful staff, nice desk in room. full size fridge.

laundry in the hotel

great gym, pool, really nice bar, great breakfast

my family enjoyed an indoor swimming pool, gym, and a hot tub.

kids loves the pool, got it do laundry as we’d been traveling for a while, and it was close enough to our

we were able to make reservations to use the gym and pool, which was really nice during the pandemic

no change available for laundry at front desk; had to go across street to gas station

no laundry

jessica is great. easy check in and no pet fee. no ice due to covid but thats to be expected.

great location. basic hotel. met expectations. convenient public laundry.

great staff. excellent location. guest laundry.

had a huge room with comfy bed, table and chairs, balcony, and a full kitchen

open space to move about the room, friendly staff, good breakfast selection especially for the price

breakfast, room was clean, kitchen was a plus. staff was nice.

loved the kitchen. beds were comfy. pool/spa were clean and enjoyable. breakfast was filling

noisy, screaming kids in the hallway tell very late, barking and whining dog in the room next to us

clean room, nice breakfast

breakfast at natalia's was excellent.

we also loved the european feel of the breakfast atrium area

i liked the charm of the hotel and enjoyed the spa tub immensely!

breakfast was very good - i love quiche

breakfast was awesome

the breakfast was very good

ve ever seen in a hotel room and the hot tub was closed even though the pool was

many choices for breakfast

it has the best breakfast we have ever had in a hotel and the staff kept it well stocked and clean

was as expected, gym was good, didn’t visit pool, but it looked like families were having a lot of fun in there

it's old sinks and tub backed up. needs an update. pool and spa are not private.

excellent location, staff asked if a shuttle service was needed. appreciated that.

shuttle was perfect - but you have to call ahead from the airport

hotel was carry out maintenance during my stay, no gym available, restaurant half capacity, reduced lobby seating and trades through out communal

at 7am with no kids around

goof price, good breakfast

the breakfast was wonderful, the food was hot and a very nice variety

breakfast was good with real plates and utensils

outdoor pool was a little cold

the bar staff were amazing! looking forward to seeing the updates

of the suite with a separate room for the beds, interior balcony and waterfall (our kids loved it), friendly staff, close to the airport, free shuttle

a large group of kids that made quite a lot of noise with slamming doors

wonderful breakfast. kids and adults could get everything they wanted.

breakfast was a large spread with made to order omelettes

the hotel is very well maintained and there is a gym and a pool

great bed, breakfast and close to the airport but quiet. the staff is very nice!

nice & quiet & very comfortable beds! excellent breakfast

the hotel has a pool, gym and laundry room

friendly staff, loved having laundry room and best part is the parking lot was lit and fenced in, felt safe at all

pool was super

also, loved that they have a gym with enough equipment to get some

proximity to airport. superior breakfast. generous & comfortable room with kitchen.

the rooms are beyond amazing and the breakfast exceeded all of my expectations!

the kitchenette was a plus when we had our family over

kitchen could have been better stocked, it really was only set up for eating or reheating prepared

pool and spa closed due to covid. and no trailer parking on property so we had to unhook.

when we arrived the pool was not available.

pool and hot tub aren't very big but they're clean and enjoyable

great pool and hot tub

the parking was great, as well as the free shuttle to the airport

i used the washing machine to do a couple loads of laundry

was no bar on the property but businesses next door and across the street provide alcoholic drink service

the gal at check in - hannah - was fabulous and really set the bar high. she's a keeper : ]

good free breakfast, had everything i needed (free internet, 24-hr exercise room, a/c, nice bar

staff was very welcoming and accommodating. gym and pool were open 24hrs.

i didn't go down to the bar area, was a bit too millennial for me

the shuttle to the airport was right on time and efficient too

great staff, very comfortable beds, free internet, pool and gym open 24 hours.

nice gym/pool area

location was great (near the airport) and liked the fact that they had airport shuttle services

there was a shuttle to and from the airport which made it possible to turn in a rental car the evening before

the morning desk person, terry, messed up our reserved shuttle so it was 20 minutes late

convenient to airport with timely, personable shuttle service.

room condition, bed comfort, breakfast, shuttle convenience and location.nothing!

shuttle service was excellent. front desk staff....excellent! and waffles were tasty!!

would be nice to have a changing room in the pool area.

late and early shuttle. very clean room and we'll appointed.

friendly staff. clean, quiet rooms. breakfast was good.

clean great customer service great breakfast nice pool and jacuzzi

serve a full breakfast bar, nice clean hotel close to the airport

breakfast was excellent and the rooms were extremely clean

no indoor pool

i chose this hotel because it had an outdoor pool

right down the road from the portland airport, lots of services nearby, great complimentary breakfast

great breakfast options

close to airport. clean! great facilities with fitness center and nice warm breakfast!

free parking. shuttle to airport. walking distance to food.

price, location, free breakfast and included parking

shuttle begins at 4am

the breakfast was great with a large variety of options

long term parking shuttle plus a room friendly staff

shuttle bus was the selling point for me

great dependable shuttle

shuttle to and from the airport

location is very near t the airport and has frequent shuttle services.

additionally, we found out that there is a free airport shuttle which is very convenient

airport shuttle

offered 24 hour shuttle to the airport.

location, airport shuttle, outdoor seating area

great staff, laundry facility available.

thing i didn't like, actually blown away by was the fact that i was the only one that tipped the shuttle driver

very pleasant staff and accommodating as always . breakfast is great.

i wish the pool was open. not the hotels fault though, i blame could.

i love the indoor pool also

having a kitchen to use was nice , and a free laundry room was unexpected!!

i had time for the gym though - the management has a good exercise facility

i used the gym, the free laundromat, and the little convenience shop on the premises where i could buy an

convenient kitchen, friendly staff, comfortable bed, pretty quiet

4) airport shuttle easy to arrange and on-time

just go to this hotel, book a room, take the free shuttle of the hotel to the rail station and go to dowtown

the pool was a bit cold but still enjoyable

cant wait until they open their pool

we had a short overnight layover, but got to use the pool,

easy access to airport, shuttle service.

it had a bar with food.

the hotel has a wonderful restaurant and bar with excellent food and the best employees

pools open!

the hotel provides room service for in-room meals

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the night check in person did not confirm our shuttle.

the gym equipment

the night clerk allowed me an extra late check out

the people - the shuttle driver and reception were terrific.

hotel was quiet, an excellent restaurant was nearby and the shuttle to the airport was on time and very efficient

pool and hot tub were open till midnight.

didn’t have time to use pool or gym but nice that they have that option

the grab and go breakfasts were so so.

the people very friendly especially the man that drove the shuttle

we especially loved the late check out time as we got in so late

super clean, comfy bed, great restaurant (breakfast was fabulous) and the staff were lovely

we were pleasantly surprised at the cost of breakfast, expecting it to be quite high considering the cost of the rooms and found it very

the breakfast was excellent with a great view of the columbia river

breakfast buffet too expensive for what was offered. paid $6 for one candy bar in the market.

breakfast was good. had to pay for breakfast, but the food was fresh and good.

also, the rooftop bar was beautiful with great service by my waiter joel

tree bar and el gaucho both closed on sunday

of course; then a great coffee bar inside hotel & a super restaurant & bar ( el gaucho) rooftop bar really cool but the music was

nice to have the coffee bar and mini-fridge

the rooftop bar location

we liked the fact the outdoor pool allowed one to swim outside - very nice feature

to get wifi, we had to pay.

no pool. no breakfast included.

wifi passwords change on mondays, and they neglected to tell me this, so i had to fuss with the

$35 extra for an early check in

breakfast was too expensive

the tv was easy to operate and wifi was great

convenient, free airport shuttle, microwave, fridge, free wifi, free parking, good bar & restaurant, nice room

staff was friendly, pool was a nice temperature, and the breakfast buffet was good and only 16$

front desk staff, breakfast attendant, and shuttle driver were wonderful

very clean, breakfast was very good lots to choose from, friendly staff.

i like to hot breakfast very much, and the swimming pool near our room

breakfast pool indoors

pool closed at 10pm and the purpose of our visit to portland was for regional volleyball tournament

staff, room, pool, breakfast

5 minutes to pdx, airport shuttle with kind driver, friendly staffs

airport shuttle was very nice; breakfast very good; bed very comfortable; staff helpful.

needed more variety for breakfast items

the room was ideal, with a balcony facing internally for a view over the swimming pool and hot tub, which was closed at 10:00pm so again no noise

dining area overlooks the pool

the pool is amazing

parking lot is a little too dark at night.

loved having the music at the bar, and also nice to have restaurant and bar on the location

no pool, no gym, no jacuzzi

parking lot could be more secure

i appreciated the swimming pool and jacuzzi although they were a bit dated, they were very clean

good breakfast

easy access off the freeway. good price, spacious king room, plenty of parking

clean quite and also have continental breakfast, coffee etc.

the continental breakfast was amazing

the pool and spa was awesome the beds was awesome

the pool water was a bit murky.

included frig, micro, coffee, tea, flat screen tv, room was large, a/c worked fine, indoor pool & hot tub (not in room)

we arrived, we were given coupons for free drinks in the bar

enjoyed appetizers and drinks, breakfast too-all complimentary!

was nice the room was clean and tub was fun for the kids without the pool

my kids loves

spa tub was huge and deeper than most.

they have a great pool and spa as well

they didn’t have much of a breakfast option. but at least they had breakfast.

soak pool was very nice

property grounds had so much to do- golf, pool/darts, various bars, and a wonderful soaking pool

the grounds were beautiful and ruby's spa was perfect

there are several excellent restaurants on the property, many activities are available: pool, golf, soaking pool, etc

the parking sucks, the food sucks

the friendly atmisphere. that the pet fee was reasonable.

big rooms, kitchenette, friendly staff, comfy bed

pool

that the laundry facilities were not working

i only dont like that laundry room was locked early big spacious room

would have liked an extra bed, roll away. i had three kids

it was very spacious and comfortable for us (family of 4 with young kids)

enjoyed the pool and hot tub

we loved the cleanliness of the facility, and my kids enjoyed the pool, hot tub, and sauna

arrive back until late so we slept in our own blankets on top of the bed as we have 2 small kids and didn’t want the hassle of changing rooms so late at night

our room, the carpet was pulling away from the tile and fraying by the spa tub

the breakfast was a nice and offered a good selection to choose from

fantastic breakfast including premade omelets and greek yogurt

no pool or hot breakfast due to covid.

i got settled in the room and in the morning he was still there when i got breakfast and again even at the end of his shift he was amazing

clean, comfortable bed, the kitchen was well stocked and much more than

no free breakfast

the pool was being renovated and didn’t say when i was booking online

breakfast was overpriced and did not look worth the $13

we didn't realize it was daylight savings so we missed breakfast ud83dude1e

early check in, 5 minutes drive to the venue, then come back and relax in the whirlpool and pool

very clean hotel.staff very friendly.good location.kids loved the pool

and the pool area was closed

the employee if i could get the voucher so i can go get some food and just heat it up for the kids next morning, the employee lied about the diner is close already at that time it’s only 9pm

24 pool and hot tub

breakfast was fine considering that all have to deal with covid-19

advertised heated out door pool but was told on arrival it was closed for the season - in may- and no mention of the pool

view of the dirty pool

great rooms with fully stocked kitchen and kitchen wares.

breakfast had a large assortment of food

it has a shuttle which we used

good breakfast… nice choices

shuttle services

room, beds were firm comfortably not soft just how we like them, complimentary airport shuttle, uber for late airport arrival, friendly staff, great service, free wifi, laundromat,

it would be even better if there are more options for breakfast.

you also have an early check in fee if you want to check in before 3 and depending on the time of day you want to

friendly staff, wonderful breakfast, laundry room

just a fyi to be aware of this if you stay with your kids

the breakfast was awesome ?

fine breakfast, comfortable beds, many facilities (laundry, gym ect.)

my kids didn't feel comfortable and didn't want to stay here again

room was of generous size, immaculate, bed was comfortable, the kitchenette was well designed w/good appliances

gym was adequately equipped

gym is bare bones, missing half the weights

a kitchen is good

no pool as in pictures. rooms are on the dirty side. very old hotel .

the free breakfast was well worth it

location the pool and the bed

localization, gim and swimming pool, that can be used during the winter.

loved the full breakfast. very clean and comfortable

free hot breakfast

staff are friendly kids, but not available to help at all with luggage - for me, that takes any hotel from 4 to 3

restaurant. good food kids

just loved the 'school theme' the detention bar etc

it s beautiful and cozy. loved the soaking pool.

parking was free & effortless

pool and spa was nice as well as the breakfast

no gym, no breakfast, full price for less amenities

breakfast room was still closed and there was nothing to snack on as promised in the morning

rooms clean and quiet, breakfast was good

room, nice and spacious indoor pool, health breakfast options (plus a pancake maker