the grandkids loved the big heated pool. it was a great break from the cold iowa winters

no breakfast because of covid i look forward to the options you offer.

breakfast was great & staff above what was required!!

she then explained where my room was located, told me about breakfast, the indoor swimming pool hours, and about the pub/bar area they had at the hotel

smell from the fryer from the bar could be smelled the minute you walked into the hotel

lots of kids running around in hallways without adult supervision

nice staff, beautiful facility, lots of restaurants nearby, good parking, good value

i have 2 kids and for them to say we had to leave and come back was rude

price it would've been nice/helpful to have a complimentary breakfast- especially traveling with kids

almost clean, hair in the tub. bar was closed on a friday night

clean and good repair, updated kitchen. very nice and quite.

see above re: breakfast

this place is next to restaurants, has laundry facilities, and allows

comfy bed, kitchenette and breakfast

only complaint is their covid restrictions. have to reserve the pool and fitness room.

not much, but might be time to do some updates in hot tub and pool area.

pool was not open sunday morning and not available until after check out.

i didn't eat breakfast. the bar made a good drink.

the moose outside was a huge hit with the kids

great pool. great staff, except kicking the kids out at 10 when the game was still on.

the pool and hot tub was fantastic

pool water was a little chilly

was very friendly, room was very clean, location very convenient and numerous breakfast options

very clean, friendly staff. great breakfast!

clean! comfortable! great breakfast!

pool was really small and has way too much chlorine

the kids loved the pool

pool was overly chlorinated to the point your eyes start to water and you have trouble breathing

location and cleanliness. pool and hot tub both open with no restrictions.

hotel breakfast was probably one of the best served breakfasts from a hotel that i've ever had

no breakfast.

paperwork said $20 for pet fee was charged $30 thus didn't tip housekeeping what i normally would

loved the set up of room! (queen suite with spa bath)

we arrived in the 1st room exhaust fan cover was hanging from ceiling, windows in spa bath were wide open with ashes all over window seal/seat, and there was a plastic bag over fire

it was however, the best microtel jacuzzi/spa

our room window faced in to the pool area and it was actually really pretty at night

room shared wall with gym and looked out over enclosed pool. not very private and very loud.

excellent value. friendly staff. room was very clean. breakfast provided a number of options.

the pool didn't have any towels. no hot eggs for breakfast

i had just stayed a whole week and they charged me no pet fee when i came back she went out to my car and looked at my car and saw my dog came back and

sarah at the bar was amazing

loved the water park and the staff. the arcade was nice as well.

no breakfast

the whole setup is designed for younger kids

at the bar could be a little cheaper

on-site fitness center was decent

the handicap bar seemed broken too, but i didn't have a use for that anyhow

arrival and she charged me again, completely ruin my trip, because that money was to go to my kids for school shopping

the pool area could use some attention

restaurant and bar in the facility.

room was clean, nice breakfast options, and front desk was attentive.

not working properly and unsafe parking lot

there was an abandoned car with a flat tire cracked windshield and trash all throughout the parking lot outside of our window

the wifi for my ps5 didnt work. smelled like weed. the beds weren't soft they were very firm.

parking sucked with a night club next door

laundry machines were out of order

had a laundry room on site and it was very peaceful and very clean got a lot of good channels and they're

dirty laundry room and very rude staff

to i-80 & i-35 pool/spa access without kids no extra towels 2 bath, 2 hand & 2 washcloths fresh fruit bananas,

laundry machines out of order. didn't seem as if there was an intent to fix.

beautiful, modern, industrial feel. amazing bar options. very quiet and great staff.

loved the hotel. wish there was a hot tub. but overall loved it. great breakfast

no pool. there was one listed.

pool on site but one is at the hotel next door that can be used, it’s just not convenient to walk

bar area was awesome

great fitness center,pool, hot tum

best heated pool and hot spa! everything was clean. large rooms. great location!

staff was helpful. pool is open with specific times for adults. clean, spacious rooms.

indoor pool facility very nice and comfortable.

awesome pool and family friendly.

parking can be difficult. breakfast ok but nothing special.

staff s friendliness, room layout, pool & hot tub, price.

great indoor swimming pool, close to business

wifi was awful, it was difficult to get work done

easy parking for my car and trailer

pool - but hot tub was not working right

kept the pool open past hours so my kids could swim after we got in late

great breakfast

staff was friendly, the pool area was inviting, and they has a social from 5:00 to 7:00 that was very unexpected and so

the staff were very friendly and accommodating. the pool was warm and the rooms were very clean!

covid has ruined breakfast for hotels. understandable but disappointing.

also fairly nice breakfast

loved the breakfast

the buffet breakfast had a nice selection to choose from. dining areas were nice also.

they had a full kitchen in the room

staff was great, good breakfast, nice pool for the grandkids and convenient location

hot tub and swimming pool

gym was old and hot. window didn't open in room. parking was limited.

great character, love the lodge theme! breakfast was top notch, great variety!

the pool area was nice and clean and even though i didn’t get to eat the breakfast, my family said it

rooms were clean and room service was there to offer cleaning services if needed

behind with less parking

room breakfast selection quiet convenient parking friendly front desk close to nearby

breakfast, cleanliness

parking lot was decent

no fridge or microwave in the room and smaller pool size compared to the size of the hotel.

i was working out at the gym and there was already some folks at the swimming pool, when i saw around 15-20 more people

are large open floor plan and let kids run around it late.

pretty nice hotel. nice gym.

too many kids, kids everywhere, loud kids

also, 24 hr pool/spa area, what

huge room with kitchenette. big comfy bed!

the bathtub, kitchen amenities outside area behind

we needed to get on the road before the breakfast started.

breakfast was outstanding, laundry was free, room was clean and bed was comfortable, good size pool and exercise room

hot breakfast in a clean & well kept facility. great price!

no parking spaces at night

just an overnight stay so no pool use but it did look like fun

fresh breakfast, warm pool, clean rooms

breakfast was amazing!

my son swam for a bit, and the pool water was really cold

the pullout sofa was really only a single and with 2 kids it was a little tight.

the fitness center had what i needed.

pool was out of order.

kids were running the halls, etc

gym and pool are first class!

extremely loud the entire time with my room right next to the crowded lobby/bar and with all the kids running past my room ans hearing the elevator dong

were in the process of a major remodeling and we didn't have use of the main bar or restaurant

mentioned above not knowing the breakfast was extra and even when the woman said to check at the bar she didn't mention there would be a charge

could have a few amenities that are complementary like a coffee or tea bar in the morning

had been a snow storm the following morning the back entrance where the handicap parking was hadn't been cleaned

also - the breakfast was good

the pool was shut down for maintenance

parking was convenient

great big room, my kids and i really enjoyed it. thank you!

, pool,was clean and not over chlorinated

breakfast could?ve been better.

pool was comfortable & overall way better than we expected for the price

of options for breakfast both hot and cold

didn't have breakfast

breakfast was great

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

hotel and great facilities, including full kitchen, nice gym and pool, very nice staff and pet friendly

as for the amenities, i could tell all the kids thoroughly enjoyed the pool

heated pool, gym'

wish the pool was a little warm since you don't have a hot tub.

the shower head, and breakfast. what brand and name is the shower head?

the gym and drinking pool were properly attended

front desk clerk was extremely nice. breakfast was amazing.

great breakfast, 12p check out so kids could swim

breakfast was good

liked the central location, the fitness center was more than just a treadmill and a few weights, the pool was a good size for

cleanliness fun decor excellent breakfast

great breakfast, 12p check out so kids could swim

my king studio suite was spacious, clean, the bed was very comfortable, the kitchen was well stocked for all i needed, and it was quiet and calm there on the fourth floor

the swimming pool was too cold.

i enjoyed having a seperate room from my kids

all of the staff was very friendly and helpful. breakfast was amazing! love it!

we were flabbergasted to walk into a fully stocked kitchen

were very comfortable, bathtub was superb, nice bar but would’ve appreciated a couple of more substantial items on the menus instead of just

beautiful clean hotel! loved the decor! loved the bar area off the lobby.

cleanliness of the hotel and the staff were really nice. the pool was nice and warm

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

pool was great but probably should vacuum and chlorine was extremely tough

pool area under construction and that was one of the reasons to stay

the food at the bar and grill was really good, i loved the room

the staff was very friendly, the packaged breakfast was delicious

their kitchen fryer was broken so we had to travel for dinner

the breakfast is excellent and covid mitigation efforts are excellent around the breakfast area as food

the hotel had a sewer problem, the hotel halls has terrible smell and the pool closes early'

breakfast was ex excellent and the staff very helpful

the pool was big and the breakfast was great

breakfast was good

the staff was aces! the breakfast was really good!

the clerk in the morning was so nice, got breakfast out a little early for my early-riser kids

having 2 bathrooms with a full kitchen was perfect for 5 women

score from a 10+ was the fact that there was a youth volleyball tournament locally, and the kids staying were very noisy in the hallways well past 11 pm

cocktail hour snacks and breakfast both need improvement.

the kids enjoyed playing the wii in the lobby

ol/hot tub)

brand new and beautiful. great breakfast. loved the little kitchenette.

convenient location, ability to cancel last minute without incurring a fee, gym

location was very good for us getting around town, the suite was very comfortable, kitchen had all we needed and the walk-in shower was a very nice bonus

breakfast was good. location was excellent for drake university. full kitchen.

breakfast was great. location, great! staff, great!!!

having a full-sized fridge and a functional kitchen with plates, silverware, etc

was a bit of mold in the shower, towel bar had loose screw & fell off the wall, shower/tub was slick and needs something with grip

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much i paid would’ve been nice if breakfast had been

very noisy - kids running up and down the hall while trying to dleep

kids running up& down the halls,knocking on doors

even a granola bar for breakfast would have been nice

the pool was ice cold

robes in the room and the pool area was functional and bright

pool was extremely cold

pool and no notice before hand about that

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

the breakfast was big and had a variety of options along with having very comfortable bedding and

nice staff, comfortable beds, soft pillows, good food, usable lobby, large gym, pool ,hot tub

property had plenty of parking, staff was really good, pools and hot tub clean.

we tried many times to visit the pool - but could never use it due to the large amounts of kids

the kids were running wildly through the hotel

due to the corona virus, the breakfast was all prepackaged but still good and they had a nice variety

the breakfast that was served was very good

the swimming pool, the gym,the free breakfest

we had a premium room with complementary snacks which is so helpful for my kids after a swim

was a group of kids staying there for a baseball tournament and were not at all considerate of the other guests in

i did not use the pool or the exercise room personally but was extremely grateful for the laundry facilities

hospitality, fresh cookies and popcorn in the afternoons, clean pool, breakfast area was clean and very well organized

the fitness room had great equipment that was up to date and clean

cleanliness and organization of the room and the pool.

we were able to make use of the fitness center which was very nice clean and convenient

breakfast could be better with more active resupply and refreshing the cooked item (eggs bacon etc)

enjoyed the pool and hot tub

love the professionalism of the staff, environment, room and breakfast quality

nice pool and hot tub

the breakfast was awesome

and i am not going to sleep well with two kids under ten, and an adult child that could get scooped up if i let my guard down

laundry machine was broken staff was at other property most of the time asked for a late checkout,

i used the on site laundry with detergent i bought locally

no tv for my kids to be able to watch

you drive all day with 2 kids you don’t want to have to wait for 21 minutes in the lobby to check in… there was a sign

pool could open a little earlier. parking could be better.

my kids were very upset that the pool doesn t open until 10, and check out is 11.

exceptional breakfast great mattress

open the pool back up.

parking was not so good

i was pleased and surprised how convenient the parking

parking is weird.

restaurant and bar on sight!

the shuttle was a life saver to not have to find parking at the arena for the show and got us home safe after drinking there

location & pool.

fitness center in horrible disrepair with cables on weight machines about to snap

swimming pool was very nice

they have a nice bar the staff is very helpful

the fitness room was closed

breakfast was a pleasant surprise

breakfast = plenty of choices and in good condition

no hot tub. had swimming classes going on at pool.

only real fault was in the pool room

pool was enjoyed

breakfast staff was exceptionally attentive and super friendly. made us all feel very welcome.

it's clean, fresh, in a great location, has a nice pool and fitness room, and exceptionally friendly staff

great king room set-up with pull out bed and the pool area was nice for the kids.

it's clean, fresh, in a great location, has a nice pool and fitness room, and exceptionally friendly staff

room. pool and spa. i would not allow glass beer bottles in that area.

rooms were exceedingly clean and new, including lobby, breakfast and pool area

the rooms, shower,breakfast and the staff.

breakfast was good and plentiful

pool closed

pool area and fitness center is horrible and in bad shape

pool, gym, and a few other things made the stay well rounded

it was clean, nice, good breakfast, quiet, etc

if i had one complaint it's that the pool was cold

there was a dishwasher, oven and small 2 burner; a small sofa,and a place to sit by kitchen and eat

kids enjoyed the pool, just wish they had a hot tub

the room and bathroom were very clean. the breakfast had a lot of food options.

so nice, comfortable and quiet, but also fun for the kids!!!

the room service did not clean our room.

have been nice if the shuttle had run until bar time

we weren’t able to enjoy the pool at all before we had to check out and my kids were super bummed

attempted to take the hotel shuttle to the airport for my 7:30am flight

great staff, nice pool

in the food area near the cereals would make more sense than having to go back to the coffee bar to get them

the modern style, colors, all sorts of textures. gym pool. nice windows for community seating.

easy to find. scenic property. quiet, cool rooms, roll in shower. comfortable bed. indoor pool.

pool hours

clean, quiet and ceramic tile floor in rooms. wonderful pool.

pool too cold to use

the staff is great and nice, the bar is great and the bartender, is the best

room was right off the elevator, which got pretty loud at bar close on friday night

the pool was very clean & the beds really comfortable.

our granddaughter was with us, we used the pool this time

helpful staff. free breakfast. view of lake/pond.

the amenities were great. the gym, pool and breakfast were lovely

pool...hot tub...breakfast

was fine except your website states you have a gym

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

nicest staff, spa area and room

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing breakfast with made-to-order omelets, and friendly staff - then

i visited the bar and it had a wonderful atmosphere.

the coffee and wine bar is lovely and the restaurant very elegant

restoration was beautiful, employees all very friendly, coffee bar was added bonus

the bed! the room service breakfast. the quiet heating/cooling/fan.

the hotel does not offer a pool or gym and they charge $7 for a bottle of water in your room

hot to a point that was scalding, front desk was rude when requested additional blankets for my kids, and the wallpaper was lifting off the wall

booked a 2 queen bed with sofa bed for my family of 4, kids are teenagers, and they did not keep this room for us upon checkin

pool was shut down for maintenance

pool very cold

lack of seating for breakfast

nice indoor pool and hot tub

the beds were great and the pool was very popular with the kids

pool was closed unexpectedly due to a broken ladder

size of the room and kitchen was great, especially for a family of 4

pool temperature also very chilly at times

breakfast offering or a list somewhere of the local places open near by, esp on a sunday

the fact that the hotel had a shuttle and the skywalk connected to the property made it easy to relax in the room, knowing my

no breakfast but toast, the ceiling was coming down in the shower

it was beautiful we had shuttle service

shuttle was so awesome

also i enjoyed the pool and whirlpool

the pool was pretty small but served its purpose for the kids just using it a couple of times.

the pool was closed one day. always had to ask for towels and breakfast you pay for.

pool was cold

the pool was filthy needs a good scrub down . walls in our room were very uncleanly

room was very nice, room service was prompt, and hotel restaurant was amazing

room service food via box lunch style in a paper bag

tried the bananas foster french toast via room service, and it was well worth the $$ spent

and genuine, the staff were exceptional, the food and drinks at both the restaurant and espresso bar were top notch and the sense of escape one gets just from staying here is priceless

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

the shuttle is service was great

the pool was great, clean and hardly anyone there

the breakfast was delicious also and had a wide variety of foods to choose from

i was sad the spa wasn't working

laundry room with detergent dispenser (pay with quarters)

the hotel was full of baseball and basketball kids running all over

and there were kids running the halls all day/night that seemed to lack parental supervision

food ,shuttle service , and pool!

friendly staff and loved the shuttle service.

kids running around the floor like it was a race track at midnight

free laundry services and location is ideal for downtown nightlife.

clean, free laundry

the laundry service being free with very nice new machines was an unexpected delight!

we just have a good time when we go there my kids love going down there the exercise room the pool we just love

clean, friendly, nice breakfast space plus free laundry facility

the room was perfect, the staff friendly and helpful, great price for a full kitchen

spacious and clean suite with a comfortable bed, good breakfast, great location

pool was freezing cold (kids and i couldn’t swim for longer than 10 minutes because it was so

cold pool area. glass shower.

pool heater was broke the whole weekend we stayed

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

the business center, laundry room and fitness area were all conveniently located on 1st floor

the room, pool, hot tub, breakfast, location,all the staff

restaurant at pool closed due to covid-19

wish pool was bigger!

pool had so much chlorine in it that it made my eyes burn for a couple hours after

good place to stay, with shuttle to nearby dsm airport, quiet location

liked the nice personnel, the facilities with a nice swimmingpool and gym

very spacious and roomy with entertainment rooms and very well equipped gym and pool

the pool was open (despite social distancing), so the kids and i had a great time swimming

no pool shutdown sounds like no pool ever again.

was close to the airport and had a free shuttle

near des moines airport with 24 hr/day shuttle service and parking

earlier breakfast

the gym equipment was nice.

they had a shuttle that was

the bar and the grill

i phoned the hotel to inquire about the shuttle service someone answered promptly and gave me good information

i appreciated the shuttle bus taking me to the airport at 5 am

room had a larger fridge, a microwave and a coffee bar with it's own sink