pool was freezing. ran out of coffee for over half an hour at breakfast.

breakfast smelled good

continental breakfast

breakfast was definitively better than average and well stocked

friendly staff, the evening snacks and breakfast were great.

i truly enjoyed the spa tub and all of the toiletries and water provided

spa not open late.

the pool could ve been more clean also the hot tub was closed off.

my kids had a blast at the pool

we also recommend the bar and grill that is on site

breakfast was good, still had covid restrictions but was handled well

never had a better continental breakfast

it’s clean and friendly staff. good breakfast and always feel safe

covid restrictions....on breakfast....

the breakfast was hot and the food was cooked well

i could hear kids screaming at the pool

the pool is perfect for the kids but the chlorine was so strong we only stayed in for a few minutes

breakfast and pool were great!

pool had to much chlorine. burned the kids eyes and gave them headaches.

the pool is perfect for the kids but the chlorine was so strong we only stayed in for a few minutes

i was told that the pool was closed but a couple hours later i saw some more guest in the pool

i wish there was another mirror and free breakfast!

are horrible and had to pay extra to just get the breakfast and then there be nothing that the kids would eat

bed was comfortable and they let the kids swim until after midnight

the pool, fitness room and the beds are comfy

courteous service, kind staff, and good breakfast are provided.

the breakfast was great and the room nice and clean.

location and outdoor pool. plenty of places to eat with a walk or short drive. friendly staff.

the breakfast

there was paint on the shower head and old carpet in by the laundry room

the pool was tiny - but it worked and was a nice temperature

there is only one elevator and the pool is

i was disappointed that the pool was having issues and was closed.

nice breakfast options, and it was clean

the pool was supposed to be heated but was cold

the jacuzzi and the real breakfast plus the $---- room price

staff comfortable beds laundry

purpose of booking this hotel was because of the pool so that my kids could go swimming and the pool was closed

we were only there one night for my 14 year olds gymnastics competition and baths help his muscles loosen up

area is a little run down and sketchy. might not be great if you have kids

still offered breakfast as advertised on here, grab and go

the pool was one of the cleanest pools i've seen at a hotel in a long

laundry room available on each floor

comfortable beds. hot breakfast was adequate.

the pool had a lot of bugs in it later in the day but there's no skimmer accessible to clean it

shower curtain was difficult to shut, loud screaming kids outside room

the breakfast was better than avg and there was even a bar with some food from what i saw

breakfast was good and the gym was clean

nice little bar open til 11p, but not a place for to eat a meal

there is a pool but kids chose not to use it

pool area and fitness room were not attended to all weekend

clean, great breakfast, great location right near the highway, and very nice room.

the pool was nice

pool was out of order and was a huge disappointment

the front desk person was great, place was clean and i even enjoyed breakfast.

everything and breakfast

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer only shuts off by pulling out the 220 volt plug that had

the breakfast

electrical plugs , poor lighting, the guest laundry is a hazardous place

breakfast was small

fitness center

dirty old stained linen dirty carpet thin walls broken laundry

the laundry room is a tiny closet and i’m disabled…i can’t even fit in there.

the breakfast was awsome

the breakfast was hot and tasty

clean rooms and loved the breakfast in the morning..pool was also clean and nice

location, comfortable facility with exercise gym and pool availability

breakfast was ok, standard fare

the staff was very friendly. the hotel was clean. the breakfast was awesome.

we did not use the pool

the breakfast was very poor, but i'm used to home cooking and fresh foods.

everything was great, we loved the pool

and the pool is closed

very clean and the breakfast was amazing!

the pool

having an early check in available was great

breakfast was nice ,lots of options and the girl was on point about keeping things clean and filled

the area and hot tub my kids love the pool ( wish the pool was heated) and the bed is very comfortable

pool was nice a bit cold but nice ,loved the hot tub that's why we chose this hotel ,good reviews

i liked that pool hours for kids was till a certin time and a later time for adults

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

the cleanliness of the rooom = also a decent breakfast bar. staff responsive and helpful

great breakfast choices

rooms were a bit small they needed to have tables for kids to sit at and eat or play

inn offered free breakfast and airport shuttle service, the room was very nice and comfortable

very nice and clean. complimentary breakfast was good.

complimentary breakfast is great with a lot of choices

more space ) - the shower ( only 1 door on stall which can lead to overflow - only 1 safety grab bar located at open end - need 1 by showerhead to prevent falls ) the daily breakfast was okay, but

breakfast was filling and good

i did not know they had a bar till we were checking out but it was really nice

stay here annually for years now when driving kids back to college

would have liked an open restaurant after attending the fever game vs just room service.

off in bathroom price of average breakfast buffet no where to eat late night after 10:30 no room service for breakfast or late-night rooms need microwave ice machine too far away from

room service was not good not many choices at 11 pm ordered the chees and meat snack and it was

valet too laid back, room service took an hour from order to delivery; not impressive!

free laundry mat, great breakfast, social hour in breakfast are with free snacks and drinks.

kids had fun in the pool and free laundry was super nice

they did not have room service. a little pricey, if you are booking directly with the hotel.

the free shuttle dropped us off close to the banker's life fieldhouse

way too many kids in the pool

the hottub felt great after a long drive and there was no one in the pool area when we were using it

front desk staff and the restaurant bar staff went out of their way to make our stay wonderful

nice pool and gym (pool needs a scrub, it has scum above water line)

pool maintenance,wifi was horrible. maybe add a printed tv guide.

restaurant and pool were not open.

gym and pool amenities are nice.

the location is excellent for the cist and the clean rooms and great breakfast were a bonus!

really liked that this hotel came with free breakfast, a pool, and gym without breaking the bank

clean, comfortable, friendly staff, breakfast was awesome!!

came for a gymnastics event and expected hotels in the area to be overbooked so we went with the sure shot

we loved the train car rooms so much and i would highly recommended that anyone who has kids of any age spend the night in one of these rooms because it creates a cool little memory for

such a great place, location and decor! the trains are great, cozy and would be great for kids.

ain cars) for the kids

we requested room service and it never happened

nice location, quick check-in, good wifi. slightly better gym than most. good coffee.

wish they had a hot tub along with pool. but other than that. no complaints !

rooms were really huge pool was nice and clean breakfast was great

i was supposed to get extra pillows and never got them...room service was closed :( (-)didn't have the usual plastic wrapping and a tip left for a housekeeping was found under the room service menu which was very sticky (+) no cleaning or room service was ever offered throughout my 4 day stay (-)the room didn't have much lighting. having to request room service the night before was strange. (+)i enjoyed the breakfast, room service, and architectural details.

longer breakfast hours

the kitchen was well equipped

i had my grandson with me and the desk clerk gave him a kids goody bag

great location, staff, and amenities (bar, pool,starbucks).

rooms could be spruced up — not as elegant as the lobby. gym needs wipes.

great location, fantastic staff, lovely room, nice bar / restaurant

to chicago from gatlinburg and wanted a place to spend the night and break up the drive for our kids

the gym was great, very clean and well equipped

i also hated that we were going to get room service for our daughter and she just wanted wings and a pepsi and with your automatic

nice kitchenette layout with great fridge and stovetop

room service was a little on the pricey side

location and good choice for breakfast

nights could be crowded, but they always offer you a very quiet room if you travel with kids

pecially from the treadmill in the top floor gym ud83dudc4dud83dudc4dud83dudc4d) love

the bar on the second floor was nice and the bartenders were great

loved the room and pool and parking and the workers were so helpful!!

we have kids and choosing a hotel including breakfast is important to our family

my room did not have an iron, and the breakfast wasn't amazing.

location is great and the breakfast ud83dude0b was great also

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

love the room and full breakfast!

room, breakfast

was 4th of july and kids in the alley were lighting off fireworks all hours of the night and our room faced that

and of course the breakfast was the best outta the many hotels i've stayed

location, free breakfast

our kids enjoyed the view of the streets below and the buildings around us

took the kids the zoo and the kids museum

great location the bar and food was ok. staff were keen to please.

hotel bar was great food and drinks. comfortable bed

bar and restaurants were very accessible by foot

the staff was perfect. so helpful from parking, check in, and room service.

bed was amazing and we had drinks at the bar and the staff was very friendly and the drinks were delicious

breakfast was lovely .really good quality and lovely staff. rooftop bar was great

having the breakfast menu in the room and pre-ordering breakfast was a little trickier to work out

i loved all the details, the roof top bar and how amazing the front desk staff was.

we took a look at rooftop bar but did not stay

breakfast was really good as well

pool an gym were fantastic

i had breakfast at the rooster restaurant

location was great the breakfast was excellent

from the front desk to the bar tenders who served her soda

breakfast was delicious. the staff was so friendly.

spacious rooms and gym very nice. cleaning staff quite pleasant!

i asked my husband to wait for the food and i went up to our room with our kids because i was so uncomfortable

i love that the hotel has a bar and restaurant

that many reviews and online photos show a pool - but, there is no pool (i a big deal with little kids)

very clean i loved the bar inside the location with good food and good beer

spa pool location everything

room service is over priced

location, clean, smells amazing as soon as you walk in, comfortable bed, great shower, nice wine bar on property, and great steakhouse as well

pool & hot tub

the staff at the spa were also very attentive and helpful

room service so if you get in late there is nothing to eat

the lobby was filled with kids the night i checked in due to an event being held in the city

no room service, no parking

room service wasn't available

location and service was excellent. walking distance to everything. gym is big and great.

suite with bedroom n seperate living/dining/kitchen area

though the staff came in and cleaned the room every day, they never took the trash out from the kitchen area

kids wished the pool was larger, but with all the fun had throughout the day and evening we didn't

to find a person urinating in front of location message regarding late check out was not passed on shower had cold water on last day at the location $28 parking

happy hour. spacious rooms. breakfast.

nice property, breakfast and bar was closed

the rooms are your typical room, but this hotel lobby, restaurant and bar are great

we had to ask for room service

i thought the pool was a little small but it worked for the small group we had

small, rickety feeling elevators. small gym and pool.

difficult access to wifi

cleanliness and the kitchen shower bed and pillow

went above and beyond to help my family have a good trip when we were disappointed that the pool was closed

breakfast, pool, location

the pool was great and warm

there was a lot of waiting for a turn for them, we have small kids so it made it difficult

the rooftop bar was spectacular!

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

very clean. rooftop bar was very nice.

no pool

amazing gym

bar was empty, but pretty

i would have liked some bar hand soap, but it did not make my stay any less wonderful!

no pool or fitness center. tv was small

need a kitchen towel

hotel was not fancy like other three-star hotels are but it was very nice to have a suite with a kitchen

room was great for size of family with kids.

loved this room we had more then enough space for the kids and everyone was comfortable i liked the amount of dishes provided it was a good number

had a kitchen and a full size refrigerator with an ice maker had a nice free breakfast

food in lounge and room service was good

early check in and parking

sat in the bar and enjoyed a comfortably paced meal

fantastic breakfast-loved the bar area

no room service

cold pool, kids were not able to enjoy wish the hotel connected via skywalk to the convention center shower

around the corner, and a decent donut shop) great amenities (the pool was warm, with other kids to play with friendly parents, and open late for late night swims

room service exceeded expectations

pool area was very clean

we had to bring our dog and he enjoyed his stay ud83dude0a my kids had so much fun playing in the pool as well

gym is amazing as well

walking distance to all of downtown - loved it. great gym facility

gym was nice. bed was comfortable.

wonderful big room, and comfortable beds; restaurant and gym was great

great gym. nice location.

emazing gym, free beverages

parking, staff. clean and breakfast was great

ids can run their steams out)

very close to the stadium, very clean, great breakfast, very friendly staff

complimentary breakfast

my kids and i were disappointed

not enough variety for breakfast.

night long people or kids running down the hallways and cussing slamming door all until 2 am in the morning not

room service were too much below expectations

coffee bar ran out of certain products due to the football game

the 2nd night was horrible music booming until 6 am i had to deal with kids screaming in the hallways

kids run wild couldn t even use the

the 2nd night was horrible music booming until 6 am i had to deal with kids screaming in the hallways

rooftop pool was great for the kids, the nightly activities were nice!

clean and close to restaurants and bars! great rooftop pool! staff was wonderful!

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable kitchen facilities were in good working order and

breakfast was a bust.

there isn't much to the breakfast bar, but coffee and muffins are available.

kitchen

nice kitchen quiet room also had a recliner

pool not open not a very good area.

my stress, they gave me a tooth brush and toothpaste and offered me water, told me about morning breakfast and were just genuinely so sweet

excellent breakfast

the breakfast was excellent

the only thing that would not make me want to stay several days is the lack of a pool

and the kids were out side playing by room so sleep was not

free shuttle from the airport in zone 2. friendly staff!

the pool was closed and it was not posted on the website. my grandkids were disappointed.

great staff! clean pool area and lobby is pretty cool!

the pool area was very nice. the entire hotel was very clean.

up the kids up on third floor sounded like they were goin to

i sent one of the kids with me to ask for towels, and they didn't have any at that time, but told him they would

the gym room was empty, except for a couch

me and my kids slept comfortable it was peaceful bathroom tub/shower very clean

booking the hotel its was written continental food for breakfast and on getting there we are only given boiled egg & and bread

fire alarm going off, elevator breaking, no parking

breakfast was terrible

the lady at the bar was so friendly and efficient. the beds were comfortable. room was clean.

and bar closed

website just listed breakfast but didn't list that it wasn't free

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo convenient (+)facilities included kitchenette and laundry. also breakfast provided

breakfast was very good

full kitchen..canal. peaceful comfy

was a full kitchen but no there was no pots and pans to cook with, nor cups or bowels, i found that odd

the pool area was nice and the kids loved it

clean hotel, nice pool, nice grab and go breakfast

was close to the airport, and the shuttle runs 24/7

the bar and food service is great

staff was helpful and polite, breakfast was fabulous, had free parking, enjoyed the workout room, pool was beautiful, room was perfect and spacious

the faucet in the kitchenette area was most definitely broken and inoperable

fitness room was poor

rooms are very spacious everybody don t have to feel like your running into each other their pool is open so it s something for the children to

overran the pool area and had water everywhere, even splashed water all over the windows to the fitness area, sauna, and other windows

the room was nice and clean. room service was on it

we also liked the pool and fitness center as well as breakfast

the fitness area is a bit small

bar wasn’t open

only problem we had at all with our stay was some older kids running up and down the hallway late at night making all kinds of noise

they seen me and my partner were young kids and they treated us terribly

very clean , the room was nice my kids enjoyed the pool

the hotel bar was closed and wasn t available until 5pm

great service, clean, modern and very convenient shuttle service!

very clean and spacious room. it walls was great having a free shuttle to the airport!

bar had great calzones and local beers

but if this member was new why was she sitting at the bar making a shift schedule

room service didn't come for 3 days

shuttle was on time and drivers very

the shuttle drivers were excellent as well as the cafe and restaurant staff

snack bar was outrageous, 2 small bags of chips and a coke cost me $11.00

no hot tub and pool was outside

breakfast was limited but good. could have used a little more day that offered bacon.

location and breakfast were the best!

2024 to attend a wedding - couldn't be happier with the room itself (king bed studio, with full kitchen

beautiful rooms and public area, excellent staff, always greeted. breakfast was good..

breakfast tends to get busy and there is no place to sit for several guests

staff was super nice and helpful. pool was warm.

the breakfast serving area was a bit crowded when we went down since it’s quite small

the pool was clean and the breakfast was good. a lot of food options.

breakfast was delicious, pool was nice,and workout room good size.

breakfast was good

we swim on a regular basis at a gym and this water felt at least 10 degrees colder

gym (walking/running) was nice

clean, very nice, love the fireplace and pool with workout equipment and bar our room was

breakfast for the money

the restaurant has a fantastic breakfast

ordered food from room service and it was good but not what i expected for the price paid

across the street from the garage food hall which is super fun when you have kids

potentially more options on the room service menu

across the street from the garage food hall which is super fun when you have kids

the room service food options were meat heavy and didn t consider dietary restrictions.

it was open at night but had so many kids decided to wait until morning

facilities were fine, cheap laundry available

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean up area

i was located in the same hallway as the hotel commercial laundry and the carts were lined up in the hallway daily

we walked around the parking lot a few times

bed and breakfast was very charming and full of history

our room had a spa tub which was wonderful and a decent value

spa tub, clean & comfortable.

breakfast was great. wonderful location. quiet room

only criticism is they have a huge selection at breakfast but not enough people eating it, so some of the items like the juice and cereal were old

it was new, it was clean, it had a swimming pool. i like the fact that i had an airport shuttle.

good location, good breakfast, cozy beds

clean and had amenities desired gym pool breakfast. the all helped to make it a good stay

new place. was clean and staff were nice. breakfast was good.

the pool close too early

pool was not open

the free 24 hour shuttle was great and timely

hotel is close to the airport and offered a great gym & pool area

excellent service from the kitchen and housekeeping staffs

listed no breakfast available even to order to your room and pool closed was not noted at