only thing i didn't like was our room with a view was a wonderful view of the pool with mountains way in the background

parking right at your room was great

location and parking

back for just the last night, because i got almost no rest, the owner followed me out into the parking lot wanting to fight

breakfast not served due to covid-19.

clean room and great breakfast

was clean, adequate towels provided, keurig with a variety of coffee & tea options available, breakfast was good

we went down to check out the pool and it was kind of musty smelling so we didn't swim.

excellent breakfast

the parking isn't the best when towing boat.

pool was awesome

husband and i had a late check in because we work 2nd shift but the staff was so accommodating

breakfast was convenient no need to leave in early in the morning to get food

breakfast was great

drive a commercial truck and was able to park it and trailer on the premises

would've liked an outdoor pool.

is clean, good basic breakfast, good service, nice people

facility and good hot breakfast, eggs, biscuits gravy, bacon, sausage

the cold pool

very good hot breakfast, something for everyone

pool

didn't take advantage of breakfast, but location was excellent.

the room had a small kitchen area, queen bed and sofa bed

staff was great love the kitchen in room. and breakfast was a plus.

the mini-kitchen was useful (cane stocked with minimal cookware and utensils

convenient, good value, nice breakfast, nearby green space

degrees out the night shift couldn’t find soap for restroom but did get shampoo the gravy for breakfast was cold both

wish the breakfast would come back like it used to be.

breakfast very limited but understand due to covid

breakfast was very, very good

the parking lot was iced over very slick due to the weather

to airport, restaurant, nice welcome but can also check-in and use phone remotely for late arrival

what a beautiful hotel, amazing pool, gym great bar and excellent restaurant

a dining room was set up in the pool area for a luncheon.

walk from parking

lobby and a fitness center that was open by appointment

their shuttle wasn't 24*7. the beds aren't good

beds comfortable. nice size room. pretty hotel. pool was great for kids.

the shuttle drivers were excellent and very courteous

shuttle hours limited so no option for early flights or late arrivals, but we researched ahead of

fridge didn't work for days and spoiled my food. heat didn't work either . laundry didn't work.

pool hours were great and had wheel chair assist

pool disappointing to my soon, indoor but very cold

the rooms were very nice our room had a nice view of the mountains, the pool was clean and has a laundry area to do laundry, they have a breakfast buffet in the mornings very pleasant

was good from the breakfast bar to the staff

it was clean and loved the pool

nice spacious clean rooms. very close to the airport with a free shuttle service.

very clean, breakfast had many choices

shuttle service and the staff was great.

on site coin laundry is a nice touch

very clean, courteous staff, breakfast was good! bed was comfortable as well!

the indoor pool was not in operation, this was the only set back for me.

pool was cold

the hotel fitness center didn't have a treadmill amongst the other out of order gym equipment

had to wait for the workers to do garbage bags full of laundry

mini kitchen with a full fridge was amazing

great extra amenities that are free: lending locker for appliances or games, laundry facility, pet comforts

check-out was a breeze, and airport shuttle driver was also nice

the gym was always humid as it is adjacent to the laundry & both have poor ventilation

the facilities were awesome, clean pool, perfect temp

offered complimentary shuttle to airport which was only a few minutes away

breakfast was continental style while some renovations were going on in the dining area, but all

nice body products, comfortable bed, very good breakfast

breakfast was very good and great coffee. we enjoyed the pool.

the breakfast area was roomy and had a good selection of foods

pool was not open,but a little cool to swim anyway.

it has a wonderful fitness room, which was very clean and well equipped

the fitness center was great, the staff were friendly and everything was very clean.

breakfast and clean

breakfast was very good.

we slept through breakfast hours, but it was still available after hours

the breakfast an quiteness around the hotel

breakfast was good and pool was also very nice

it had a great pool!

kids, hubby & i were 1st tuners here and were very pleased w/ the room and comfort of the bed

i appreciated the free laundry room (good quality washers/dryers)

cleanliness, spacious, and breakfast options

great location, gym.

the rooms are great! awesome breakfast!

very clean. although we didn't partake in breakfast, it was available. small kitchen was great.

was able to receive early check in and i requested extra pillows

cleanliness of pool area, gym and room

great location to top golf and turkey creek. great breakfast , too!

the breakfast and the room were great

indoor pool great for kids

room was comfy, the check-in lady was super nice, and the pool looked perfect (we didn't have time to use)

clean laundry room, clean pool, i cannot emphasize that being a maniac about clean is the key to good

the staff is very accomodating and when i overslept they allowed me a late check out.

not applicable. even breakfast was nice!

it was very family friendly and the breakfast buffet was great.

everything from the breakfast to the smiles whenever we walked past the staff.

the breakfast was pretty extensive and better than i anticipated

breakfast could’ve provided different options. there wasn’t anything wrong.

indoor pool

perfect location, easy on n off highway. clean room and breakfast was great!

breakfast

breakfast served to late

a fan of the breakfast selections, sausage looked uncooked and the eggs were very gelatin like

the pool closing so early.

location, cleanliness, and staff at breakfast time.

a bag breakfast due to covid, but i'm sure a real breakfast would have been better

was not clean; no forks in kitchen; weird collection of kitchen supplies

breakfast on the weekend was fantastic

it was nice to have so much space and a small kitchen

breakfast had a great selection of hot and cold foods

loved the bar and the look of the rooms

gentleman behind the bar was fantastic

nice bar area as well

a little goofy for ingress and egress, wish the pool was indoors, otherwise all good.

had so much fun at the pool table

breakfast was mouth watering

location was perfect. did not take advantage of the breakfast

hotel i have stayed, had hot breakfast, egg, sausage, waffles, plus cereal, and pastries

better count. breakfast.

no hot breakfast except toast

breakfast and staff were both amazing

restaurant and room service didn't open until 5 pm.

there was a group of rowdy college kids on the floor making noise till after midnight

your purpose in knoxville is visiting your kids or attending an event at utk it is too far away

i liked how the buffet area and food were separate from the bar area

i love the idea it has a pool and fitness center

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

swimming pool was really cold

the indoor pool was pretty cool in its temperature, so be forewarned

microwave (which is odd for the chain), the indoor pool is nice but unheated, we weren't aware that we had to call housekeeping to have our trash

also breakfast has many choices and was good

breakfast was fresh and just right

there were a few things that didn’t make since to me, there was basically a kitchenette in the room and a bunch of cabinets around it that were completely empty

they were very accommodating, and welcomed my husband and kids later in the week

had my kids been with me all week, i would have complained and probably left

only one chair for guests to use per room does not support the use of the kitchenette ( would appreciate two chairs to eat together at the desk/ table

facilities were great. room, pool, location all good.

but if we had been traveling with our kids, we wouldn't have felt comfortable taking them to the pool with all the lonely bro's getting

i loved the kitchenette in the room, making it feel more like home

the made to order complementary breakfast was an unexpected pleasant surprise

more space for kids

only thing i did not like is not much to choose for breakfast

large room with kitchen facility

was so great to have a breakfast option, but my kids weren't into the options that were available

breakfast had a great variety of choices and the staff were very attentive to keeping it fresh and

$20 pet fee

had a pet and paid a pet fee

was very friendly, especially the breakfast staff

i was not told up front that there was a $20 pet fee. that was disappointing.

room was very nice, bed was comfortable breakfast was very good

pool is too small to swim in

the staff (sharon) from the front desk to the bar tender (rebecca) to the morning breakfast hostess (amanda) all were amazingly helpful and very

amazing breakfast . pool was very nice and perfect temperature .

the pool and hot tub were closed. it would have been nice to know in advance!

we arrived about 9:30 pm and went to the pool

the staff was friendly the breakfast was great. the room was very comfy.

pool courtyard area perfect

very chill. wasn't disturbed. friendly staff great breakfast

pool was closed and we were not informed ahead of time so the kids were disappointed

breakfast didn't have fruit option

the hot tub was a pleasant surprise and pool was enjoyable

free breakfast and dinner while traveling is a must and they have it

limited gym equipment

the awful music that was played during breakfast.

the $65 pet fee is a little high. usually properties will charge anywhere between 25 and $40.

indoor pool and hot tub

the pool and gym was open. room was comfy included fridge and microwave. slept like a baby.

very clean both within the lobby and in our guest room. plenty of parking.

the indoor pool

room service daily

only negative i can say for real is that there is no swimming pool

breakfast was horrible

clean, lots of amenities, gym was small but does the job and the pool and fire pit area out back are perfect for the night

breakfast is great - tasty and good selection of food

great location, nice pool and good value.

very pleasant, cozy areas and had a pool and gym.

breakfast could have been better but it was as good or better as most.

also, indoor pool, small gym and convenient parking

the room was huge and my daughter loved the indoor pool and jacuzzi

were uncomfortable, did not have our reservation when we arrived, children in the gym area

very quiet,good breakfast

great hotel. clean rooms. great service. nice breakfast.

everyone was kind and so helpful even got me an early check in at arrival

great breakfast, hot and fresh.

spa water in the lobby

the breakfast was fantastic, so many choices

the gym was closed

breakfast

hotel staff were friendly, breakfast was delicious, rooms were clean & comfortable

the price should have been a little better since the pool and gym is closed.

bed, room, gym. all new

breakfast was fantastic

breakfast was great.

pool was clean, room was clean, staff was friendly and prompt,

the pool was so small and there was no hot tub

was very friendly and helpful with parking our moving truck

very nice hotel and breakfast

our room smelt like cigarette smoke masked in perfume. pool was tiny.

pool could be bigger and warmer... so needs a hot tub

then she let us have a early check in

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

really no true restaurant or bar at facility

the pool was way too small n that is why got that particular hotel

indoor pool was closed at night

was only one bar of soap in the room

great restaurant and bar area too

also the pool was a bit cold for being an indoor heated pool

clean modern design, large room comfortable mattress , good coffee &breakfast , a nice bar & lounge area outside seating with fire place , free

the bar and bartender were fantastic and the fire pits outside were absolutely awesome!!

didn’t eat breakfast

about this issue that happen around 7:45 am they say nothing about it, my wife went to the gym area am she was trying to use the equipment had a bad experience due to the bicycle wasn’t

00 more for a pet fee

wish there was indoor pool

also, control the kids

breakfast was wonderful, building was clean and quiet

pool closes at 10pm. could stay open till at least 11pm

the room was not clean - less than half a roll of toilet paper, bathroom floor was dirty, no laundry bag, dust everywhere, one towel per person (i've never been in a hotel that gives less than

upstairs though they were a bit pricey but super convenient if you didn't feel like finding a laundry mat

go swimming but atleast they have a pool and i had the option instead of wanting to swim and not having that option

pool was super clean, the beds were a little old

they got us checked in quickly, helped us with the pet fee, and informed us on parking and breakfast options

great room, love the gym, bar is great, and all the details of this hotel is wonderful

the decor is modern, the small bar and cozy restaurant have interesting offerings

loved that it had garage parking, the employees were welcoming and friendly, the bar area/restaurant area in the lobby was great, the hotel decor is really pretty and gives a

accommodating- great snack area for kids- able to grab drinks alcohol and nonalcoholic if you didn’t wanna go to bar area

bar &food delicious

clean, indoor pool, automatic window shades, breakfast

was decent, kids enjoyed the pool although they wish it was bigger, next time i may consider getting 2 rooms

the pool area and gym

the pool was nice, the staff was incredible. the place was very clean.

my kids loved them

inks and food were great), room

was no room service menu in the room or info on where ice maker and other amenities were

room service was reasonably priced, tasty and delivered quickly

the restaurant was also amazing with great breakfast options and a nice bar to wind down to at night

all the restaurants around here are full of young kids that are idiots and immature

bar and restaurant was way understaffed and ran out of food

staff in bar not good especially young woman

excellent restaurant and bar and service.

like that the pet fee is not insanely high like other hotels i believe the fee is $35 i had called other hotel

there is no pool in this hotel, which was disappointing for the kids

room and the staff were both great, however due to the covid-19 we were not able to use the pool, hot tub, or try the restaurant

closed, room service was horrible

m, pool) not clearly identified which floor they are on

bathroom to small no inside pool small bathtub

change to pool hours sign. stop the reservations dept. from saying the pool is open 24 hours.

the oliver was so generous to allow us a very late check out so we would not be rushed for time to get ready

the gym was well lit, all the machines worked and enough dumbbells and a universal

loved their well-equipped gym

the room was huge, clean and well equipped with a full kitchen like a condo

of covid-19 it was just a breakfast in a bag

very clean, great staff. the suites are quite spacious and have an excellent kitchenette.

i had a special request to get a frying pan for the kitchen as the only provided pans were pots

large studio, beautifully decorated! excellent breakfast!

bar upstairs is great don’t get me wrong, however it was a little weird and slightly frustrating

breakfast choices are always great and more than sufficient

roof top bar was great. closed too early

rooftop bar was completely overrun with college kids, and the pool is basically a small water feature

restrooms on rooftop bar could use more attention.

descent gym for working out

restaurant and bar wasn't open.

the breakfast presentation was fantastic: the kitchen serves from the back-side, leaving more space for maneuvering

gym was well equipped and staff was friendly

comfy lobby, great roof top bar and yummy breakfast

i used the gym

the bar remodel is terrible it looks like a dump hotel bar. however, the bartender is amazing!

and they had a really nice spinning bike in their gym

wifi was a bit slow

my kids ordered the kids silver pancakes and waffles served with warm maple syrup

room service was not good. food did not come as described and items were missing.

very clean property. great bar and food.

room service going in my room after i had spoken to them

clean, late check out

we kept having to reconnect to the wifi