lack of breakfast they advertised...

the kitchenette rooms dont come with any dishes pans or silverware you have to bring your own

in a room with kitchenette and it is located in a separate area of hotel for probably long term travelers and that

the kitchenette with range is a joke

the spa tub was great and the disco lights above were an added bonus

also, a nice breakfast

the breakfast had many choices for both hot and cold

t their fault)!!

parking is sometimes a problem

easy access - plenty of parking

especially the older lady who did the breakfast in the morning

kids everywhere

my kids found something floating in it - looked lime foam, but not sure

the laundry ladies were amazing

1am fire alarm could have been avoided if staff kept up with laundry maintenance

the location to the casino.

friendly staff. close to casino and dining.

location is less then 5 minutes by car from the casino

located close to casino

best value for $ in washington,clean and great location for casino

bar and pool closed due to epidemic

we love staying here because they have kept the pool open on an hourly reservation basis

room and long hours for the pool make as very happy

area also served as a bar in the evening with very limited offerings

in all a great stay, staff was great, gym was subpar, pool was closed for remodeling but all in all, a great stay

wish there was an indoor pool or hot tub too

bar was fun and staff was helpful

they are main floor and lead out to the pool and is a great area

like the idea i was able to get roll in shower, laundry facilities where on first floor and handicapped access parking right out the

also, the outdoor pool and nice spacious rooms

very nice room and bar restaurant. location a plus

the walk from the hotel to casino

the 4th floor of the hotel has a walkway to the casino

not sure if those in the lot are hotel guests or just persons going to the casino who don't want to park in the casino garage

the pool was so much smaller than the pictures and no hot tub.

the kids enjoyed the pool that they had to themselves and the wife enjoyed the fitness room

of options, check in and out was extremely easy, it was a great location next to the malls and casino, and 20 minutes to the concert we

nice little indoor heated pool, fitness room

staff was awesome and breakfast selection was very good

the kids wouldn’t have enjoyed it if there were others there

comfortable king study room, attention to cleanliness, good temperature of water in hot tub and pool and tasty breakfast made this hotel the 'right one' to stay at in this area

close to meadowland casino. staff was nice, room was comfortable and breakfast was very good.

the bag breakfast but however i understand with the virus you can't have it

pool water was cloudy

very satisfied. great gym, pool, hot tub, breakfast, room facilities etc.

had all the makings of a breakfast clean friendly and inviting.

bed comfy whirl pool was great

breakfast included for free! great!

great breakfast. very clean and fresh!

awesome breakfast, wonderful pool, and clean relaxing room

clean and easy to deal with. great breakfast too.

breakfast was good and they have french vanilla creamer for my coffee

breakfast was very adequate

the pool was gorgeous, breakfast was great

the room was great, the bed comfortable and the breakfast was top shelf!

i was fine with what they offered as far as breakfast but if anyone is looking for eggs or breakfast meat that isn't available

didn’t like the limitations on breakfast

not all breakfast items were available when i went to breakfast.

we didn’t take advantage of the breakfast so we can’t comment on that

breakfast would be adequate if they would provide peanut butter along with the butter and jelly.

staff is excellent any questions you have ,nice weight room and gym, and also a swimming pool great if you have children, over all location great , keep doing what

very clean, nice looking. great breakfast. quick and easy. friendly staff.

only thing i didn't like was that the indoor pool was not heated and was too cold

was very clean, the staff was friendly, the breakfast was excellent, and the pool was refreshing

my only criticism would be the kitchen staff who was tending to breakfast that morning

this kept my kids from sleeping

can hear people and kids in the hallway. elevators can take a while.

didnt care to much for the breakfast

met our needs and we enjoyed fireplace breakfast gym and pool

our room was very far from the elevator, and we still had a brown bag breakfast.

ample parking, very cleanly, friendly staff, comfortable bed and room. room service was great.

the pool water is too cold

we sat at the fireplace and relaxed while the kids played cards at the

we were put in a room overtop the bar and the music and patrons were loud and disruptive into the early morning hours

no room service

great pool too

very very clean wonderful breakfast exceptionally clean pool and the staff was fantastic

breakfast- same as seen in similar hotels: waffles, sausages, bacon, eggs, yogurt, cereal and

breakfast

was very clean and the breakfast was great, room was spacious, bed was super comfy, loved that they have an indoor and

no gym

the gym

warm greeting at check in coffee in lobby breakfast choices were warm, plentiful, well

rooms were comfortable. pool was enjoyable. breakfast was great. lots of choices.

it was a very nice hotel, very clean, friendly workers, great breakfast,

cleanliness, continental breakfast

clean, helpful staff and free breakfast.

the clean comfort and quick breakfast

basic breakfast and the muffins were frozen

double beds should upgrade to queen breakfast was very minimal

stain in ceiling and pool or breakfast bar was not available.

breakfast was very well presented and the staff very friendly

the breakfast was surprisingly delicious and the breakfast staff was really quite kind.

there was always coffee in the lobby & breakfast was very good

budget price. comfortable, clean room. cordial staff. good breakfast.

the fitness room was clean and provided what i wanted/needed

clean room, friendly staff, good breakfast

convenient location and great breakfast options

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

that allows dogs without a big pet fee, hampton inn turned out to be the best place

were adults drinking alcohol in the pool area while my husband and i were trying to let our 7 year old swim

excellent beds, shower and pool.

breakfast started at 6:00 am far to late for the trip back to the airport

the gym was far inferior to any other hotel gym, and the breakfast was deplorable

good breakfast and nice staff. decent gym facility.

microwave upon request no fan in bathroom no free breakfast

pool closed at 5 and pillows where so thick i couldn't use them because they hurt my neck and gave

all of the staff i interacted with were great. food at the bar was good and not way overpriced.

the service at the bar was quite good. i had no meal, but the french onion soup was fine.

restaurant was not open and there was no breakfast

staff really nice, hotel was convenient to train and breakfast was great.

beds, the location, the staff and the breakfast

i know we are still going through a pandemic but i wish the pool was open.

did not eat breakfast

kind of cold in the pool area

there's also a laundry room where you can wash and dry your clothes for $4

grandkids loved the pool

no shuttle service other than to airport

convenient for self-service, grocery, laundry etc

my kids loved the pool. i love how nice the staff is and the food was delicious

location, staff, bedding, shuttle

the gym and pool were nice

gym, location, staff,breakfast and room, clean, and quiet

went out of their way to accommodate our early check in

wonderful staff. covered parking. a lot choices for breakfast. a gym and pool.

the swimming pool water was chilly for the kids but other then that it was great.

i think that the pool should be open later and/or open sooner

wish pool and breakfast were available.

the pool was closed the second day

pool was not able to be used (maintenance)

i wish the pool was open but with covid season i understand.

took shuttle to airport and left car at the hotel for only $5

easy check in, close to airport. breakfast included.

great gym

hot breakfast with nutritious food. nice pool area. hotel was quiet for having so many guests.

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

i was shocked there were eggs and sausage for breakfast! it was terrific!

comfort and full breakfast

offer good choices for the complimentary breakfast

staff was great breakfast was even better

breakfast was awesome

nice bar and pool......front desk staff was very accommodating.

spacious rooms. very clean. nice breakfast. friendly staff.

that the first airport shuttle starts 4:40

free breakfast is a plus

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

breakfast open 6-10am with 24/7 free coffee, tea and cookies

breakfast was excellent. room was comfortable. staff was great!

happy for the fitness center and the filtered water cooler there

people friendly, clean and breakfast included.

they have a shuttle

shuttle service was ok, but late, however the driver was nice

room was next to pool and gym. very noisy.

we had the pool to ourselves for an hour, which was a special treat

the swimming pool was freezing, lol

like the bar and the restaurant

i asked about the indoor pool since we knew they had one and my nephew was excited to use it

pool was fantastic

restaurants, gym & sleeping accommodations were great!

early pool hours and late check out

gym small but sufficiently maintained

the staff was exceptionally friendly, the hot breakfast delicious, and the room very comfortable

the pool was relaxing

the shuttle service was very helpful getting to the pirates game! friendly staff! nice pool!

pet fee is 25

pool and bar were both closed when i stayed here.

i love the bar as well

clean, wonderful breakfast, great bar and restaurant, friendly staff, great fitness

i loved the constant free coffee, access to the gym and overall

gym is awesome

i wish we were able to stay longer, since we wanted to use the pool, but we just didn’t have the time

swimming pool, gym, location and coffee maker.

amazing gym

breakfast, the room, the beds were wonderful, i slept great

the pool and gym were top-notch

it's gym is well equipped

the bed was right on. the pool fine

no gift shop; no pool

the common areas were very clean with the exception of the pool/hot tub which could use a vacuum but nothing major

the pool also did not have towels but nothing to really complain

pool open till 11:00 pm

not a lot of space in bathroom. no room service menu.

i would like if the restaurant had a kids menu.

- clean - comfortable - expensive pet fee

location was great rooms were clean bar & restaurant right on location

asked for early check in and was accommodated

room service was quick and easy to use

breakfast- every other day they had thinks that i preferred more such as oatmeal and scrambled eggs

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

self parking garage pain to get to the differnt levels

loud neighbors the flooding toilet and the wifi didn t work my entire stay my key kept

), loud kids without adult company next door who kept us awake all night

breakfast was delicious and there was actually enough to feed my whole group of teenagers

wifi did not work

free wifi, and good breakfast

surprisingly the hotel restaurant bar had delicious food

pool, staff

we were able to walk to pnc park, the casino and the duquesne incline

when i complained about that my wife's wifi connection doesn't work, i was told it was her phone

requested early check in - got early check in, but had to take 2 double beds instead of a king

birthday, but didn't get any replies besides the first message

i like the modern industrial decor and the small little bar restaurant.

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we did not have a mini bar in our room

we believe the bar could have stayed open longer

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

also a band in the bar downstairs was playing loudly until probably around 2am

great central location. bar is not open during week days.

example: where the fitness room was

then the bar and restaurant was closed but i guess that's because of the pandemic

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my giving it a 10 star

very nice place. awesome included breakfast

the room is spacious too with a nice bed, gym tools , lg tv and a safe

the bar staff were great

we had one night we just felt like going downstairs for food, and yes, room service was available

dollars for wifi access

spa was top notch

we understood with the pandemic that they were not doing room service, but we were upset when we brought our own food and were not allowed access to the

he was very rude and told me off while laughing and carrying on with other customers at the bar who had drank way too many and were almost disruptive to other hotel

didn’t eat breakfast

gym is good, hotel shuttle and breakfast is great

grandkids loved the pool

breakfast was delicious, rooms were clean and comfortable, patio was nice (except noise from

kids running up and down the hallway all night waking people up and other guests yelling

th floor) and the kitchen staff are exceptional

location, staff was friendly, pool for the kids,

we were told to call in advance to see about early check in

much,had to wait on room to be cleaned and inspected even tho my request for early check in was submitted and approved messed up my whole schedule

the new kids club provided a little gift to my son which was a huge treat and surprise

great location. very convenient to hockey arena and football stadium. the gym was fantastic!

extra charge for early checkin

in house bar was really expensive

oom service, speak easy) but completely understand

wifi was in and out the whole time

there was no room service available & the restaurant was closed due to covid

room service was awesome

i had room service when there was continental breakfast offered in the lobby

the gym was surprisingly nice and equipped too

staff was great breakfast was excellent

size of the room was great - nice living and kitchen (full size refrigerator, table and sink) space with large desk and plenty of dresser and

wish you had more options for breakfast

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

pool closed

breakfast needs a little more offering, healthy options like more fresh fruit

location, gym, it was clean, nice atmosphere

mo

rooms are small, no available local area information or for room service

staff, gym, pool

ate breakfast two mornings in the commoner restaurant

breakfast was good

great gym - large room - beautiful decor - friendly staffer

room was clean and quirky - great light setting breakfast was a good choice with helpful team

in terms of the room, we chose to spa king, and we loved the funky decor, the delightfully comfortable bed, but the real star is the

very old building- built in 60-run down and gym was poor

decent bar that we spent a little time at, too

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

nice location, they were accommodating to my late check out, and need for bottle openers

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

pool and breakfast buffet were excellent

went to the gym and that was clean and nice

good breakfast

location, friendly staff (minus 1 bar tender), and clean rooms

the gym was kind of small and not very inviting.

helped my daughter succesfully surpise me for my 70all the staff was great the people preparing breakfast was awesome so nice the food was very good i loved the comp

staff and great bar and restaurant

later in the evening we took the shuttle to the casino

hotel is located right outside of pnc park and just a mile away from the casino

had to pay for wifi for every device.

room and gym

the price per night can be a little cheaper as not justifiable for what you get without breakfast

i would like and inclusive breakfast, but the stay was amazing.

is no current restaurant or bar as ownership changes

better gym and a more reasonle parking prices

loved the pool and spa

bacteria growth, according to the sign on the door, which made me question the cleanliness of the gym too

the gym was small but good

close to venue and the bar restaurant

i found the experience overall to be excellent - comfortable, clean, pool, exercise room, bar, restaurant

bills burger bar was excellent

the sports bar inside the hotel was awesome, so we didn’t even need to go out for dinner, and having a

the friendly staff. very helpful with late check out.

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

there was no room service, no housekeeping, no shuttle, no gym

were attending a funeral and requested an early check in and a late check out the staff could not have been more accommodating

i also loved the exercising to the gym and swimming in the pool

was a male kitchen staff member who's seemed to lack friendliness, but it didn't ruin our stay

kitchen was equipped well

the breakfast had options and the location

breakfast was wonderful with a wide variety of items

comfortable, clean, friendly, breakfast was good

good location. good staff and good breakfast.

staff was friendly, the fitness center was impressive they have everything you would need, the entire place was clean and

clean room and the breakfast was good

decor, lobby bar view

i love the fact the the gym have to be key access only and the building as well

the gym was great , nice to have microwave on the floor.

great location, helpful staff, good gym, comfortable and clean.

front desk staff was great, love the hotel style and the upper lobby and bar layout

kids enjoyed the pool

that the bar closed @ 10:00 pm.

the suite's kitchen was well equiped

the gym and patio

nice amenities. great gym. friendly staff. big, clean lobby with gorgeous outdoor patio

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

we did not use the pool or fitness facilities but they looked great

they should have towed the non-ev that was blocking the second ev charger spot.

basic room without kitchenette. small exercise room

free breakfast, coffee, tea and water - all day

the bar was so much fun

bed (couldn’t sleep - very sore), outdated gym equipment and gym room not kept

renovation, limited gym

was lovely, the shuttle was great, surprised by the cute little gym and breakfast services

breakfast was different

free shuttle

good gym

the roof top bar

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

small but nice gym

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

breakfast was wonderful. free parking in the city. room was clean, comfortable and quiet.

the breakfast left a lot to be desired.

the breakfast was great!! eggs, bacon, sausage, and potatoes, plus tons more!!!!