the wifi was poor

rooms quite big, good wifi, near the highway, ample parking

wifi is poor.

rooms quite big, good wifi, near the highway, ample parking

area for toddlers with plenty of slides and deeper area for older kids/adults

resort is clean good security for the kids

have everything there to enjoy for the kids and the price for extra services was not expensive

have everything there to enjoy for the kids and the price for extra services was not expensive

great place also for kids and teens

cluded) excellent, loads for kids to do

staff were helpful, facilities were clean, and the kids had a ball.

we were a family of 5 with 3 kids under 6

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we were a family of 5 with 3 kids under 6

very quiet. dinner served in bar area.

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

and for a family of 4 it was a good division between the main bedroom and the room/beds for the kids

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was very disappointed

bar area in the hotel so we had to go in search of one in the town

superb pool area, restaurant food and service was excellent, clean and spotless bedroom.

restaurant and separate bar perfect for light breakfast, restaurant good value, staff friendly

the pool area was absolutley fantastic and the kids loved it

great pool,friendly staff,good restaurant and handy for supermarket.

were almost on our own there at the beginning of september) and we had an excellent meal

too much food on display at breakfast, hence a lot of waste

room service, so when restaurant is closed, your out of luck

facilities and set in beautiful gardens overlooking golf club

breakfast excellent. staff extremely helpful. look forward to return trip

staff was really good and the bar menu was also

very peaceful sitting round the pool in comfortable sun loungers

the rooms are stunning, the pool area is amazing

modern finca style cottages around a communal pool but it felt like it was our own, so quiet

at the delicious restaurant next door both nights we stayed and really enjoyed lounging by the pool

clean & comfortable a well stocked honesty bar was available

kids pool, seemed to have been one but it was empty

did not eat breakfast in hotel, room was clean and comfortable, pool is lovely, clean, beds alway available

weren't replenished, no spoons, only 2 tissues in the box, there was no towels or water in the gym room

beautiful room, fantastic service and a lovely breakfast, will definitely return.

food by pool in the bar was good and reasonably priced

restaurant / bar car parking tea, coffee and kettle in room snack facilities at reception

there is a parking and beautiful terrace

ideal for alicante airport - 10 mins. cheap for a double room. plenty of parking

great bar area, much better than we expected, will defo return

good wifi

late check in, very friendly staff which pointed me to a local pub. great shower. decent wifi

was a cheap hotel wifi was good shower was powerful bed was comfortable but pillows are actually just blocks of foam

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

some of spa facilities did not work

rooms were very spacious and spa bath in the room is amazing

lack of the spa was an upset, especially since i'd checked it's open days on booking

really friendly stuff, great breakfast, enough free parking.

d not seen anything like them before) the spa bath in the bathroom was an unexpected & pleasant

unfortunately the wifi at the hotel isn't the

day of our stay, there were celebrations at the hotel

the pool area is very pretty with the added addition of a pool bar again staffed by a very efficient and friendly lady

rooms were lovely pool and bar and the staff were really friendly

they host wedding receptions and things like that which means it is very noisy with loads of kids screaming and shouting all afternoon

all what was there. aqua park, dino golf, all facilities, all was fabulous!

toilets near swimming pool could of been better.

nothing bad, maybe a bit more entertainment for kids in the evening but still had a great time

that the pool bar and ice cream stand were closed monday and tuesday

very clean and friendly site. very good value for money. bar and restaurant exceptional.

our fort holiday without the kids

very nice bar excellent value.

the pool was very good in a nice setting good for kids

our fort holiday without the kids

the pool area is really special

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa facilities were top

poor breakfast

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

you can walk directly out onto the terrace right beside the pool & gardens, which are beautiful

though some shaded parking would have been appreciated in the heat

the room was very tastefully decorated and the pool area was beautiful

conveniently situated with ample parking space

convenient location with parking , beautiful pool area

the thermal pool use included with room rate were great

to use spa facilities, these were shut on the day we arrived website did not indicate this

as the above plus no guests bar .

i would say the pools are excellent but i feel that in the night time session children should have to leave the

nearby cafe theatre bar and restaurant

we arrive we couldn't find parking and they only let 2 towels

central location, parking ok. room was clean

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door to hotel,i had established that there was not

friendly staff, nice people, clean room, good parking

llowish))in the room for 3 person and the sheets weren't with

good hotel, near the beach, friendly staff, spotless clean, good continental breakfast

wifi - strong and consistent

buffet breakfast very good

just off sea front with parking on surrounding streets basic clean spainish otel with bar area and outside seating at side of

the breakfast was really good: a variety of fresh food, good choice ud83dudc4d the main man of the

pool area is good and clean but a bit small for the number of guests and at busy times of the day

spa hotel, but charge for jacuzzi. should be included.

the pool is like a spa

is perfect, very close to the beach and sea, excellent car park, secure swimming pool area just 10 yards from the front door

sky bar stunning

allowed us early check in and gave us lunch

weren't great, the food was cold and bland, also all the labels of the food were mixed up, the spa was closed due to refurbishment

high inside staircase what is not safe for kids

wifi was good, breakfast, was good, with large range of food available

close to the beach..good room good wifi

nice breakfast and good location, close to tapas

reception area was undergoing refurb - so no seats breakfast or bar area should be lovely when finished but was awkward as few places to go locally on a

hotel,clean,excellent breakfast,fantastic,helful staff,a short bus ride into elche,great location for overnight airport

that we couldn't help ourselves to the breakfast.

friendly helpful staff. nice bar and breakfast area.

only had i person on the night team who managed room service and the reception he didn t speak english, so communication was very hard, for an

channels in english were news channels, also 18 to use the pool in the spa other than that it was a really lovely

gym, pool, spa etc

convenient location with free parking

lighting going down to the basement gym, sometimes a little scary

breakfast was absolutely delicious nice fresh eggs orange juice nice pastries

loved the pool area too was great to have this on offer in a built up area

has a great bar serving coffee beer and snacks

really bad wifi

nice swimming pool, it was lovely sitting aound the pool

everything, starting from the room, food, staff , pool area, bar , breakfast in the morning, reasonable prices, had so much

rooms were spacious and well designed, there were good facilities such as a bar, pool and gym and the location was perfect for our

lovely bar and restaurant

was great for traveling with our 2 year old, with a shaded playground and fun water toys for kids

everything we need was there and more, bar staff friendly and helpful

nice staff outdoor pool was being renavated so out of use but it was march so don t expect a lot

good selection for breakfast, but, same breakfast choices every day

pleasant staff, parking, pool and a short walk to the front

hotel really close to the beach shops bars and restraunts lots of fun close by for the kids and the lady at the hotel pool bar is so nice

room was large and comfortable breakfast was good and served by polite and helpful staff

beautiful surroundings, flowers, peacocks, lovely swimming pool, and very comfortable room facilities, with spanish decor

i don t rate the golf course itself v high

it has easy, free parking & it is quite quiet

golf course on site was being maintained again

lovely swimming pool and beautiful views and

hotel was easy to find and there was parking very close by - important

very clean, easy parking, good breakfast and good value for money.

it has a pool

air con , breakfast was good and plenty of food on offer parking not an issue and the swimming pool was absolutely fine

hotel has a nice pool and poolside sun chairs

it had a reasonably priced car park underneath and a lovely bar and

bar service was excellent and prices were very reasonable for a city centre hotel

we requested late check out and that was no problem and we were not charged for it either

few need there's no electric kettle for making tea i constantly going to main bar for hot water for my partner to make tea this is disappointing or maybe i should have requested

rooms lovely, very nice staff, little kids play area at reception is great

the bar area looks a bit bland and corporate.

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

try to call room service or front desk and you have to wait minimum 40 minutes for a response

the swimming pool was not in use but that was only a minor thing, everything else was perfect.

the gym was well equipped and there was a supermarket around the corner

gymn having only one trend mill such that if you are 2 you got to wait also they need to improve

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

restaurant was shut but pool bar did some great meals although menu was very limited

late check out at 4pm

bathroom (spa shower & double sinks), toiletries & coffee machine were all top class

pool it was super cold

clean, comfortable room with minibar and safe. outdoor pool and seating area. excellent food.

place on a very good price for what it has to offer - bar, restaurant, pool, a gym, sauna, very well maintained , clean and with spacious rooms

so noisy with so many kids

was told there was no room service in august

couldnt use pool as freezing

the bed was so comfortable and i loved having our own pool and the gym was amazing

great new property for the area. good food and gym highly recommended

the pool was great although it wasn t sunny for us to get in

the garden of the unit was very nice it had a plunge pool so in summer it would be really good

convenient room, clean bathroom, good location, fast wifi

wifi is not very good

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

wifi not always available in room - but always available in lobby and public areas

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

fridge bar if required

the bar terrace was closed in the evening we stayed

room was good, hotel facilities, bar and restaurant excellent

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

cconvient place, parking, friendly staff, pool.

the hotel bar had sports on

couldn't get a drink at the bar after 11pm in the hotel bar on the saturday night even though we had been sitting in the bar

the pool could do with being open for longer periods

very impressed with the food and wine we ordered from the bar along with very good service

just after midnight - not able to obtain drink other than from mini bar - this is poor for a hotel of this star

fact that the lady at the reception maria said different hours of opening for the pool and actually on the boards and sites it was written down correctly

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one

also, when they mention a pool, it’s important to note that it’s not owned by the hotel—you have to pay extra to use it

spa was problem

) good lifts, good wifi

nothing other than the hotel not haveing a pool

wifi worked very well

wifi signal was not strong in my room.

other than the residents bar closed early

gym area had very little equipment

tapas bars and local shops were exciting

arrived early and the hotel kindly allowed an early check in

gym was good facility also

cathedral is just charming and the hotel is all you expect : modern, clean, excellent breakfast, gym, and plenty of traditional restaurants and bars all around

staff excellent, rooms good, location fantastic. wifi good. quiet. good breakfast.

- really close to historical center. - wifi was good. - clean and big enough room.

bad wifi

nice room, clean, comfortable, good wifi

the bar lady lorena is fantastic and had great time trying her cocktails

sushi on the menu for room service does not rock my boat

finding the hotel parking. wifi struggled in our room

central location and the bar next door. excellent breakfast included in the price.

no nice added extras, like water or a mini bar and i felt while the room was nice the bathroom was quite shabby

the wifi kept dropping in my room, for the rest everything was perfect

the gym was on the 5th floor which i liked as air conditioning and tvs in room

room service no minibar fridge empate only water bottles also room does not look like what you pay

no room service on saturday between 5 and 8.30pm

6-8-10-12-14 kg), ending at 14 is a bit early i think

too basic, gym is too small, no complimentary mineral water

very practical for a quick stop in murcia the aircon in the room and hotel facilities such as the gym

was very near our favourite bar los zagales

central place, 1 minute away from the catedral and roman bridge, good fitness gym, free coffee and tea near to the restaurant

spacious rooms and good facilities in the hotel, like a gym

so many bar and restaurant around from breakfast time till midnight

the breakfast / dining area is great

the breakfast is amazing

breakfast was delicious

location. the laundry machines.

they even have laundry area in the basement which if needed would have been a bonus

t including fish in being vegetarian) gym is very basic, sanitary wipes for machines and mats would be

spa if required

spa could have a steam room as an added extra

hotel, with excellent pool area, bar area, restraint and great access to a fantastic beach

ide from the kids club)

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

breakfast and good bar

early because our room was ready stored out bags for us room are airconed bed comfortable lovely pool area with complimentary towels close to the train station for visiting

the rooftop pool and bar are great and the hotel has parking

unavailablity of 24 room service. unavailabilty if free parking.

staff lovely, left us have late check out.

the bar and restaurant were not open when we went to eat at 7.30pm nor was it open at breakfast.

we stayed for the murcia marathon, and really appreciated the late check out offered for the event

the hotel has a gym and a sauna

gym, across the street in the

great friendly hotel , perfect location. lovely staff . small but great little gym .

we were travelling with a 4-month-baby, but we were able to get hot water in the morning from the bar (it would be more convenient to have it at disposal during the day and night)

receptionist and bar staff nice. clean bed sheets

no bar. there are bars nearby but no bar at the hotel

sauna and steam room in the gym area but did not seem in use.

plenty of free parking

way to turn earlier)

breakfast at the bar was simple, cheap and good

would of liked a little bar of soap to wash my hands in the bathroom

excellent location 5 minutes from airport. lovely staff. great dinner. super wifi

staff were excellent - very helpful & friendly, the outside dining garden was lovely & the gym & spa were both great

just wish we could have stayed longer to try the restaurant and gym/spa

ivan, staff at the restaurant and bar was exceptional

was bright and welcoming, the bar dnd restaurant were comfortable food lovely

i enjoyed the spa and we got the best service

breakfast was a good spread and the food in both the restaurant and bar were great

the pool was beautiful and the restaurants food was delicious

it has a large swimming pool with a spacious terrace

bar service was very slow and at times we found some bar staff bad tempered, unhelpful and not very

kids loved the pool and it was great to be able to get adjoining rooms to cater for a family of

parking is right next to the hotel + they also have backyard parking

nothing we didn't like, but we noticed the absence of a bar / lounge, and feel that some people

clean. close to the road n332. good bar and restaurant.

also handy that there is a bar and restaurant on site

the breakfast was very good no problem. the staff was very friendly e help.

lovely outside pool by the front door, sadly it was too cold to use it

there is also a terrace, a pool, and brand-new sun loungers

was spot on beautiful place in every way staff were brilliant breakfast excellent cannot fault

the lift, spacious rooms and a lot of activities to do within the building like a swimming pool that opens from 9am, nice siting area outdoors and inside

lively hosts, beautiful house and swimming pool and view to the mountains

then, personally i didn't like having to have breakfast at a communal table with other guests

facilities are very good, and breakfast is awesome

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could have had a full english, and then the owner took us to a meeting we had in the

am a grump in the mornings and absolutely do not

lack of a proper styled bar, rather than a typical standard bar at the end of the restaurant' which had no character at all

we are a family of 4 (2 kids, aged 11 and 7 years and stayed for 5 nights

arrived late and were told the kitchen was closed, however they still made us fresh pizzas

good wifi

gardens. pools. size of the apartments . gym

they were very helpful when i needed early check in.

room with sea view,good bed,good bathroom,good breakfast !!!

and spacious room, with ensuite bathroom and super comfy bed

wifi

staff from booking in mealtime and bar were excellent the man that gave us a wake up call rang a taxi and made us a coffee so