the staff was friendly and helpful, the rooftop bar offers great views and they have these really neat heaters to keep you warm as it gets a little

nice ambience, 2 bars, good room service and pet friendly

room service and location.

i ordered room service for breakfast and the food was amazing

the food was delicious and easy to use room service

y the time we checked out we ordered room service for breakfast one day

is an absolute joke considering the room costs $385 but i still have to pay $25 to use the pool, gym, beach club and any other facilities

but room service was incredible

spa was beautiful

didn't have breakfast but we had room service and everything was delicious and in big portions

loved the swim up bar and great service we received from start to finish

the wifi was atrocious

wifi and the ac controls did not work

enough shade at the pool until late afternoon so it was hot if just sitting down there while your kids swim - these are pretty trivial things

they had guest laundry which was a bonus and very helpful

no room service during our stay

was great for the kids they loved the mushroom

no room service

wifi, location, clean rooms

we were unable to order room service even though we followed the instructions on the menu.

coin laundry on site

good service, everything very clean and comfortable, its pool very clean and illuminated and a few steps from the beach

laundry was a plus, $2/each

swimming pool and wood floors. laundry easily accessable.

they have an on-site laundry room

the hotel had a small pool on the 1st floor which wasn’t too inviting for adults

breakfast was great, maybe the best we have had at a hotel

was great the rooms the staff how clean it was the breakfast was amazing the pool was clean the veiw everything this hotel is so clean the staff was always helpful joking

no broom to clean up a mess in the kitchen area

location was great to pier & cruise terminal. large, good breakfast.

the kitchen, couch and how the room was set up overall

the pool was closed.

never showed up called again they said they were ready to get picked up at front desk and we did laundry put a shoe in the door because it turned out to be a mess getting in and out

the kitchen staff were very friendly and quick to help

too many kids crying on saturday morning at the free breakfast

breakfast exceeded my expectations, there was something for everyone in my family including

also the breakfast area might need an extra waffle maker

we loved and enjoyed the pool everyday

we loved the pool

breakfast was really great

terrible timing woke the kids up and i so wanted to sleep in

the noise from the childrens pool activity does not stop at night. the buckets splash all night

pickleball and gym area were non existent

fee wifi but not able to connect to the internet at all during my stay

the spa is located at a completely different property at an actual resort

the pool stayed open late for the kids to swim.

was amazing from valet, to front desk, bar and spa we felt so welcome

at front desk, housekeeping, room service, valet team, at the cove poolside bar, pool staff, and in the steakhouse nightclub

the pool stayed open late for the kids to swim.

all hotels i've stayed in give free parking and wifi

couldn t have asked for a better staff, from room service, desk, bar, dj

kitchen staff was right on the spot

pool was closed for construction, but they offered a shuttle to the san luis

the pool area and the breakfast

ans the kids movie by the pool at night

the breakfast was great and the bed was super comfy too!

the breakfast was great, the room clean and over excellent

pool facilities looked outdated

fitness center too small

easy to find. decent pool and hot tub for kids after car ride

husband got to use their gym

i like they we could use the indoor pool because it rained and we couldn't go on the

the comforts that was provided a d the safe. the heated pool was great..

bag of trash and a bag of laundry was left outside of our door and down the walkway our entire stay

everything! the breakfast! the bed! i am going back!

lots of sand left in the washer and dryer when i tried to do laundry

of towels and rags for the number of guests we had but we just washed them with the on-site laundry facility

the pool area was always nice and clean

it was perfect location for everything we needed and had a very nice pool.

the pool wasn't clean. also it closed before it's time.

i also didn't like that i couldn't connect the wifi to my lab top

for cruise port friendly and helpful staff laundry very useful for people like us

the gym area was clean and in an excellent

no room service but there was breakfast served every morning

nice facilities such as gym, breakfast area, and pool

continental breakfast

⬆️it was definitely quiet ,clean staff were great breakfast was awesome you sleep like a baby as a matter of fact i’ve been here multiple times

nice pool, i washed my laundry while staying and washed well.

there were two hispanic young men with a laundry cart

we also paid for the laundry facilities and ran our clothes in the one dryer for 2 hours

pool closes at 10pm and it’s summertime

everything was perfect! kids loved balcony and pool!

clean, safe property with convenient location to everything we needed, pet friendly and great breakfast

there were alot of kids stomping above us and sounded like they were coming through the ceiling

i loved everything breakfast was great the rooms were great the view was great pool was

their spa was an incredible experience worth visiting

walk from elevator to my room # 466 , we have to ask for wheel chair for my husband , cleaning room service knock on the room 2 times on the

attractions the waterpark next door the piano bar in the lobby the swimming pool the swimming pool bar the staff with recommendations for nearby

was no wifi connection all thursday night and all friday

the hotel was beautiful, and we enjoyed the outdoor pool very much

the lady at the front desk was super helpful and allowed me an early check in

the pool and mini golf are an awesome plus to this hotel

the kids loved the minigolf and the pool so much we went everyday

more warm breakfast variety.

they were accommodating when needed a late check out as well

awesome staff excellent breakfast very clean and neat.

breakfast was so good

the breakfast

selection kids loved the variety of fresh foods

breakfast was good kids liked it. and it helps a lot. location is good.

behavior of the kitchen staff is terrible, bad image for the hotel breakfast is supposedly from 7 to 10 and the

location for us was awesome only a short walk to the beach the put putt golf and the fishing pier

one of kitchen ladies blow out in the waffle maker to clean it up

breakfast, pool, gym, and a/c all were spot on

my grandkids and i saw the new jurassic movie one night after the pool closed

the location as well as the back patio & pool.

balcony was not shaded to our room. had to buy breakfast.

pool/fire pit

super pool and facilities, the staff was very friendly and helpful

the swimming pool was great. my kids enjoyed it.

manager was great - pool activities were fantastic for the kids

bed was comfy, and kids loved the room.

cleanair conditioner was quietbed n pillows did not give us back pains bar pool offers great selection of food and drinksfront desk was exceptional, always so friendly and

were slightly thin, or maybe just lots of kids running the halls above us and you could hear toilets flush next door

they have a beautiful pool area

improve the breakfast

tasty and nutritious breakfast

pool was open but it was a little dirty

i love the pool. i loved the comfort of the beds. i also like the friendliness of the staff.

nice breakfast facility and a nice pool

rooms were big, clean and had a kitchen area…

pool was nice size and very clean

great deep pool

i also really like the full size fridge and mini kitchen in our room

nice clean room and pool

pool was absolutely freezing, clean water but definitely the temperature of the water was not

offered a full breakfast, but i slept in so didn't see what was offered

breakfast the ladies who serviced the breakfast the pool even though it was ice cold (my kids

the pool looked awesome as well, i wish i had more time to have gone swimming

staff friendly. rooms clean, newly remodeled, breakfast as before. will plan on returning.

wished the pool was open kids were upset

a really cool bar with pool tables, darts and games

great price had a bar with pool tables music games had a swimming pool

the location the pool the fact the offers sum type of breakfast the reasonable price my kids locked

was roaches outside in the pool area in the evening

due to covid no breakfast other than nutri-grain bars and fruit

location, breakfast, and cleanliness

not enough breakfast

but the pool was really nice, and clean

breakfast was fruit and microwave sandwiches but ya know; corona

beautiful place to stay with your family. breakfast was amazing as well.

clean room, beautiful swimming pool, nice hot breakfast & friendly staff.

professional & friendly staff, room was wonderful, breakfast was good & nice swimming pool

the hot breakfast and the cleanliness of the hotel entrance.

pool was amazing, they extended the time for the pool just because we checked in late and it was

the breakfast could have used some more options but for the price everything was great

the free breakfast could have been better, but was ok. open wifi.

breakfast was very good

nice location and loved indoors pool. staff was very helpful and professional.

spa was closed, indoor pool was ice cold

also the breakfast was fresh with lots of choices for our family

the front desk was so nice very clean and updated excellent breakfast

swimming pool was closed, that was a very disappointing, there were chlorine and bleaching and disinfecting

the outdoor pool area was well maintained and the water was clean

breakfast as espected prob a little better but what i liked best was the staf

i guess, serve more beverages durning breakfast.

pool is really tiny

there were only dirty pool towels which was good because i noticed the pool was very dirty

clean rooms! amazing room for the price and breakfast was also great! highly recommended

lastly, the pool, while small, does already have a selection of life jackets for the kids

did not appreciate being told that my room had a kitchenet and it did not have a kitchen and my birthday dinner was spoiled by lies and they did not

room was near the pool which was extremely convenient with children

beautiful place. cozy and quaint. the rooftop pool and hot tub are great!

pool hours

the full size kitchen saved us a lot of money on eating out

as our first baseball game on sunday was not until 3 pm, they not only accommodated a late check out, but allowed us to come back between games and hang out in their air conditioned

our kids really loved the service and they were so patient

nice ole and very clean tha staf exelente and the breakfast amazing

pool too small

hotel was extremely clean, great location, staff was very nice and they had a really good breakfast