we were not told that the pool was closed. that was an important issue for us.

location was the main reason for our stay, then the availability for ev charging

also noisy as room was near laundry room

were first put in a room under the laundry room and there was so much noise i called to the front desk to inquire if we were under the

24 hour gym, comfortable bed, clean, staff was friendly

i wish i knew ahead of time that the pool was out of service

pool was not working-it was still cold out, so really not the hotel's fault, i was just

came in late with two sleeping kids and the check in was easy they were so helpful getting us a first floor room

towels could be a little bigger, soap was affixed to the counter, breakfast could be healthier, parking not close to room (everyone must want to stay here) do love

the pet fee was cheap as we were traveling with our dog. good location and price.

smell in the bathroom of urine after a call to the front desk they said they will have room service clean

all of it! it is comfortable, clean, lots of space, good breakfast and excellent staff!

the bad smile in the hallways and small swimming pool

shops and restaurants in walking distance and even a walmart in case we needed something for the kids, like medicine or snacks

the indoor pool was closed

rooms breakfast

the kitchen was very welcome, the location is extremely convenient, and the breakfast was very good

care much for the 'free breakfast ' didn't like being woke up to a plow truck clearing the snow out of the parking

location for what i needed and the morning breakfast

the indoor pool and jacuzzi are well maintained and perfect for relaxing after a long day/drive

pool not open yet

loved the comfort and the people. good breakfast and pool as well.

breakfast and gym.nice comfortable bed

breakfast was substantial

the breakfast room, with its view of pine trees was

the spa was not available to use

spacious property, clean rooms, great pool and spa .

loved the coffee bar and fridge that worked as it should

i had to say one negative thing it would be the excessive amount of chlorine in the pool and spa but i also understand why

the spa didn't work.

free breakfast, close to the freeway, room is clean and quiet

pool and spa well equipped for accessible needs and clean

late check out

newspaper, breakfast in morning. the gym!

gym clean updated rooms

especially room service, the bar, clean elegant room, my name was on the tv, and security features for the

desk was very friendly and staff was very helpful when i called in to see if we could get an early check in

they came right away changed sheets and checked room the pool was a little cold but still swam gym and jacuzzi was great house keeping is

the laundry facilities were very handy and easy

my kids were already asleep so we had to make the best of it

from its lobby to the rooms to the extra amenities which i took advantage of (hot tub/jacuzzi and gym)

there is also a small gym

all inclusive. rooms, pool, hot tub, restaurant, bar, poole table, fun for all.

lobby area, bar and food market

game room, bar and hot tub were amazing.

the room was great and the pool was clean and the complimentary drinks and snacks were awesome.

it was really nice, the kids had so much fun in the pool, and the food there was good and fresh.

breakfast was cold, i don't the think the warmer wasn't on.

breakfast was good, would have liked better pastries. the muffins were stale.

the evening drinks and snacks really is a great idea and our kids love it as much as the adults

pool was closed

they loved the breakfast, pool, and gym, and the fact that the room had had 3 beds was a huge plus

for your awareness, parking is $8 and pet fee $75

pet fee of $100

help yourself breakfast , pool, gym and communal sitting areas

the beds were very comfy and the kids thought the pillows were super soft

friendliness, safety procedures for customers and staff due to covid-19, clean, complementary breakfast and the kickback drinks and food

decorations amd so fun to see the little kids, dogs, young families etc

getting out of parking garage after checkout you must have your key still

not the best parking situation

gym and laundry available

central location, cleanliness, hot breakfast, friendly and helpful staff, laundry facility

laundry was an added plus, as we were traveling for 2 weeks

and hot tub room felt rather high-school-gymnasium-like due to the harsh, bright overhead fluorescent lighting

laundry machine i’m super efficient and cheap

$50 pet fee, plus $10 extra room fee per jight, super tiny room, and 2 beds

staff ,i was able to get a late check out

laundry room was nice but could use a coin machine

i appreciated the late check out as my boyfriend worked late and came to visit me at the hotel

m) that was approved at check in

the tv reception was geat and wifi

appreciated the late check out

we enjoyed the restaurant for dinner & 2 of the bars for live music (1 acoustic & 1 band) (-)is a little bit of effort with no lift and a room on the 2nd floor and the balcony bar on the third but that s to be expected with a stay in an old (+) and amanda at the bar was super sweet with delivering meals to our room (+)the style of the building and the bath ! everyone is very friendly, great bar attendee ! (+)) the two bars were way fun and the bartender (unfortunately i do not recall his name) in the lower level bar (+) right in the middle of everything and there is a bar upstairs and downstairs (+)staff was great the upstairs bar was great (+) bar staff lovely and friendly easy

telling me it was 11:00 check out time and i had made an arangment with the night manager for the late check out at noon

have some modern upgrades like a keypad lock on the doors leading to the hallways with the rooms, wifi, and 3 or 4 bar/restaurants within the building

we had late check out so we could relax on sunday morning and have a late breakfast

and we had room service for breakfast it arrived very quickly and it was very delicious breakfast

they have an airport shuttle

room service was spot on

i appreciated the late night airport shuttle

pool was exceptional

was exceptionally friendly, hotel was nice and clean, love the guest laundry and breakfast was excellent

the breakfast was was delicious and very welcoming

the cleanliness, and pool

the pool was nice but looked nicer in the pictures.

pool closed for renovation

bed vibranted from laundry in next room. needs updated. wasn't the cleanest.

on-site laundry was great to use

heard water being turned on through the walls, maybe i was next to the laundry room

you have to go outside to enter any area...office...laundry. its set up like a motel

perfect for all my needs; laundry, pool, free breakfast, close to stores and restaurants, clean, cable tv, and friendly staff

great swimming pool and business center

the indoor pool was fun

only draw back was our head board was against the gym wall so we could hear people working out with the bar bells

clean and good breakfast options with friendly staff

friendly staff, very clean & great location. also enjoyed the breakfast

we had a spa morning and had facials which were outstanding

location and room service

if it was 7:15pm, my goodness i d have been there with my two kids because 7:45pm was so late

the gym was located at the sister hotel just down the road which was not a huge deal but also not the

have been nicer or more helpful - in particular dev at check in and bev at the cafe at mii amo spa truly made our stay great

location is great. rooms (villas) are large. kitchen well equipped.

breakfast spread out to get to spa no view from our room

to keep track of guests than having to produce a paper every time you want to workout or use the spa facilities

the fact their was a stream were my kids played

front desk staff was exceptionally friendly and helpful.the included breakfasts was excellent

the room was spacious and comfy

the patio and pool were fantastic!! beyond expectations!!

the restaurant on site, salt rock kitchen, was very tasty and the craft cocktails at the bar can't be missed

gorgeous resort. great restaurant. view from pool is epic.

gym area downright dreary

had to use my iphone flashlight to see things like the room service menus

the location was excellent .had room service breakfast and food was ok

we liked the availability of short shuttle rides to nearby restaurants

beautiful location, spa amenities and spacious canine

room service messed up our order a couple of times but remedied it immediately

have liked a more direct path to pool at the other resort

movie night at the pool

they have a steam room, sauna, hot tub and gym available for use

the outdoor space has crawling ivy on the building and woven into the lights and a gorgeous wood fire pit (they (-)pool and spa facilities are in neighboring hotel los abrigados. (+) the location is great and you can walk to abrigados spa and tlaquepaque village in just a few minutes (-)signs toward nextdoor spa would be nice. (+) each room is spacious and beautiful, the lobby feels like a cozy living room, and they offer complimentary (+) the hotel was perfectly located next to shops and restaurants and the access to the spa and pool next door was an added bonus (+) the rustic fire place and spa tub were used everyday of are 4 day stay (+) also includes access to the next-door hotel's spa facilities which we used and loved

my son loved the fish, the chocolates, breakfast muffins, and we spent hours at the pool and hot tub

the amenities it had to offer; the gym outside, the salt water and heated pool was one of the top reasons we stayed there

for money, amenities the kitchen had everything you need with a proper fridge and the swimming pool and hot tub are just to die for plus the classes were great, cleanliness of the rooms,

were put by the kid pool and we didn't have kids so sleeping in wasn't an option with loud kids right outside

we especially enjoyed the miniature golf course and bocce court

lots of restaurants, shops, mini golf tennis courts and basketball

the bar and terrace with the moonrise ceremony was an added bonus

the gym, swimming pool and jacuzzi were great

hotel didn’t have much for food for my family. not suitable for young kids.

pool was a little dirty at times.

the shuttle around city, the outdoor pool and breakfast were added delights

the hotel was helpful in terms of a late check out as well

front desk very helpful, parking is great, breakfast - maybe have more variety next time, but otherwise, it s great

my kids thought the hotel was great for kids with 2 pools and trails

couldn t find a parking spot upon arrival which was due to the restaurant being full but managed to park near our

breakfast selection and staff made for a great start of the day

would have liked more wiggle room with breakfast

the breakfast is delicious and served on your private deck

) breakfast, and gorgeous renovated rooms

the breakfast was 5 star.

fabulous experience all the way round! breakfast was great! beautiful grounds!

how welcome we were made by the lady that checked us in, the hot tub at the pool

the breakfast was amazing as well

the reason for the getaway, get some pool time with the kids

the breakfast, location, and friendly and helpful staff

we liked the variety of foods. my kids loved making waffles and having all the toppings

beautiful grounds rascal restaurant was great spa was fabulous

loved the service - every member of the staff from the front desk to the bartender at the pool was friendly and helpful

excellent walk out deck with great grove out back with games, fire pits, quick walk to pool, hot tub, bar pool, spa, etc

although i will note, the pathway got a little dark as you walked near the spa to the smaller pool

bar drinks (alcohol or nonalcoholic) were extremely expensive and very small…

wifi did not work for any of our devices. that was the only downside to this hotel.

location friendly staff free parking breakfast included

decent breakfast, nice gym, convenient location

i was relying on wifi connection for my communication and internet use, and for the one night i stayed i wasn't able

facilities are well-maintained, and the ample parking is a plus

room area is a bit too small, especially in the winter, when you cannot sit outside at the pool

water features, the scents, the landscape, the breakfasts, the pool and hot tub, the people, the spa services, the room was spacious and comfy

the pool was perfect

pool and hot tub open

room, amazing pool, amazing staff, amazing food, amazing fresh bread in your room

we have three kids so we typically use pull out beds when we travel for my middle son

comfortable bed, good water pressure in the shower, good wifi and good breakfast

kids liked the breakfast and the heated pool, especially after our hike

rooms and parking were in close distance

the heated pool was not as warm as we thought.

but there was free parking in town so it wasn't a big deal

i liked the free parking, location, and overall aesthetic of the place.

wing a car) and were always pleasant and helpful

room lay out and the laundry area felt a bit dingy

was perfect for my kids and i