staff was very friendly very accommodating. loved the pool jacuzzi and weight room.

room right next to the kitchen.

everything was very good including the breakfast.

the breakfast buffet could have had a better selection of yogurt types and whole milk

no ice machines. needed to have staff get ice from kitchen.

comfortable and clean. nice swimming pool and gym. fancy breakfast

breakfast was great as well the kids enjoyed watching the pancakes be made

continental breakfast was very well prepared items were individually wrapped so that folks don't touch the food

the indoor pool and spa area were clean and relaxing

real nice pool area,and an awesome breakfast

i booked the stay, the website stated that there was a bar, restaurant, and a pool available

the bar was closed

no bar soap.

i went to the bar for a cocktail and they were out of supplies to make several of the drinks listed on the drink

breakfest was a joke the bar and pool were closed

downfall to our stay, definitely not a make it or break it thing, but the pool size is small

pool clean and great temperature and jacuzzi as well

the staff were all so nice! the pool was clean, not crowded. we all had a great time.

the room seemed larger than other similar hotels. the pool and hot tub was excellent.

close to a fantastic bar restaurant called 18 north i think.

breakfast was awesome

we were surprised the room had a kitchen as the pictured not show it when i booked.

the pool could have been bigger but that’s it

the hot breakfast included waffles, eggs, bacon, and tater tots

breakfast good. enjoyed the pool comfortable. good location. front desk staff helpful

very clean and wonderful breakfast

very good breakfast in the morning

the kitchenette. the size of the rooms. the breakfast bar

we are staying for a few weeks and have not used the gym or pool yet but both look new and clean

the room and kitchen were great

tara at the bar was great

customer service was excellent, we arrived very late at night and were given a late check out so we could take our time in the morning

we live the location, the cleanliness, the kind and welcoming staff, the great breakfast and the level of cleanliness

great spread for breakfast

was perfect, delicious breakfast, great pool, laundry room, great staff, free parking

no gym

had a great stay, the kids really enjoyed the hotel

out in the lobby with some family later that night, and she came and turned cartoons on for our kids

wished it had a pool. a bit larger gym. raisin bran or healthier options.

no pool no area to hang out outside in the evening gym could have been a little nicer

i will go back again but when the pool and breakfast open back

pool and gym

spacious clean rooms and nice breakfast

the pool was a great addition for the kids

pool and gym were great

the breakfast

the bathroom bar door kept sliding close and doesn’t open easily from the inside.

breakfast delivered to the room was yummy and a treat!

location was perfect and breakfast was good!

breakfast was ideal and eco

staff was helpful. laundry room good.

in, in the evening and the front desk attendant is also the bar attendant which can create a wait in either place, otherwise if this is different during the

the pool wasn't opened.

hotel hosted a party on saturday night in the heart of the hotel where the bar is located

breakfast is nothing to write home about but not worse that other properties at this level

pool was our favorite spot with the kids

bar and restaurant

able to use the gym anytime

no pool

maintenance of fitness center needs more attention. pool unavailable was disappointing.

loved loved abdel, the bar tender

i used the 24 hour gym - and it was clean and orderly

the pool area was kind of cold ud83eudd76

like to go back again when breakfast opens and when the pool

the breakfast is your typical breakfast including eggs, bacon, sausage, waffles, etc

small kitchen w sink, fridge, and microwave

we had the suite with a spa tub which did not hold water due to a leak at the drain that prevented the tub from

i enjoyed my stay but i had to clean the spa tub with clorox wipes before using it.

the breakfast buffet was so convenient for me and my 4 year old

no hot breakfast, gym etc

lovely staff, beautiful and peaceful location. good hot breakfast

i went to the gym, which had great equipment and tv accommodations

so nice to have an actual working kitchen, saves a little to not eat out every meal

the kitchenette was great

there was an indoor pool and a gym with a variety of aerobic equipment, weights and benches

the suite was very spacious, and other areas including the bathroom and kitchen were clean

pool, jacuzzi and small fitness, all fine

the pool

the pool, the kids also enjoyed the waffles

breakfast was very good. staff is professional and kind. pool was warm and clean.

and it was a bit difficult to ask room to warm up in the microwave, which was inside the kitchen

a room service tray was left outside a guest room for two days without being picked up

do stay outside until the alarm is off plus the people across from me were loud and when i asked room service to clean my room more then once it was that clean looks like they just make my bed and

24/7 reception and close parking to the room

the pool was very clean

the room service snack was not good.

there were unsavory characters hanging in parking lot and on stairs

there weren't blanket no connection to wifi

close to our party. plenty of parking

bed was comfortable and free wifi was nice

however, getting to the rooms requires parking around the side on a crumbling & unsafe lot, then walking through a closed, canopied

the traditional breakfast but understand that due to covid they had to make it grab and go

we were not traveling with kids and we were staying one night for a

the breakfast was delicious, the staff was so friendly, courteous and knowledgeable of the area

breakfast hours were minimal

room did not have a luggage rack, or dirty laundry bag, and the gym had no wipes, water, or paper towels replaced at the time i worked out

my kids were extremely disappointed

great for traveling with dogs as their is no pet fee , location was good, nice staff

the pool was closed already (which was not indicated when booking) much to our and the kids disappointment

clean and updated room, friendly staff, no pet fee

a local and brought my kids here to have a mini staycation because the hotel had an indoor pool

the pool was a little run down.

24 hr cereal, juice, coffee,hit cocoa. free laundry,yeah!

pool not open

hotel is very clean, breakfast is exceptional

with three kids, we were pleased to find accommodations that met our family's needs

clean and friendly, breakfast was great!

the room and the pool area was very nice.

there is a simple selection of breakfast in the morning, not to mention full kitchenette in the room to prepare bigger meals

the full breakfast was superb

excellent breakfast and afternoon cocktail reception was almost a complete dinner.

the pool and the property

the pool wasn't in service. it was kind of the main reason we booked this location.

only in room item provided was one small bar of soap

pool and jacuzzi is small but my kids enjoyed them.

enjoyed the hot tub and pool

room service was prompt and helpful

no room service

wanted to get some room service but i think the restaurant was very busy and overwhelmed that night

no gym. terrible food.

the room service was delicious at great value

a demand for rooms upon check in then upon check out the gentleman was kind and helpful making breakfast and check out quick and

the breakfast offered in the morning was convenient and satisfying.

no fresh fruit on the free continental breakfast was disappointing.

spacious room, comfortable bed, nice breakfast!

safe location, laundry and vending machines in lobby, lock safe in room, great basic comfortable stay

rooms were comfortable and spacious, and included a full kitchen and sitting area

breakfast, gym, lobby!

excellent civilized buffet breakfast. modern spacious suite. easy access location with a car.

new and clean location is perfect breakfast included

breakfast kitchen staff people were really great

didn't use the pool but that was a nice addition as well

convenient to west point, comfortable bed, great breakfast

there is a very small gym, which is better than no gym, but it is not fancy by any means

great staff, great breakfast, great rooms, great bathroom, great amenities

plenty of parking and the pool was a nice bonus

we didn't use the spa but it was nice knowing it was available

my wife and i chose to eat in the bar, some staff members seemed inconvenienced that folks were patronizing the bar and restaurant

bear mountain inn property is gorgeous and we had easy access to the spa and to the trails

the mini bar kitchen was cute and the extra sink was a plus

very clean, rooms are comfortable, restaurant is good, bar offers good drinks.

nice pool

the breakfast wasn't for me. free yes but not so good

i would recommend requesting not to be in a room full of kids (lot of teens/20’s)

pool and gym are both nice and have great hours

so you may have your kids walk in on you while you're going, but really, when does

room service website was broken, tv had no way to watch netflix, and the staff were unprofessional

to spa from outside wasn t spa like

no pool, no jacuzzi, no steam room, no relaxation area

real amenities, no ice, room service was limited

i loved the room, the views, and the restaurant and bar was fantastic

pool

very clean. has a convenience store at the lobby. yummy breakfast!

hotel was clean and the fitness center, pool and breakfast were all great bonuses

pool was empty but i didn't plan on using it so it didn't inconvenience me.

breakfast was delicious with a variety of healthy options

laundry, fitness center on site

if when kids are running in the common area, room looks old and the common area was a bit dirty with

staff, comfort, cleanliness, location and the breakfast

very nice breakfast. they even think about kosher food!

great stay, super breakfast included

they also have a laundry room

it is nota long stay hotel, but it has a convenience shop, pool and gym and i suppose it is great even for a break out of nyc, and not just for outlet tourists like us

on site laundry useful too

requested an early check in and they were able to accommodate the request

there was a simple brown bag breakfast to go and no coffee prepared at 7am

everything was very clean and breakfast was also great

i was pleased that the breakfast had gluten-free and dairy-free options- very good coffee

the breakfast was nice

great breakfast for kids and adults alike. the fire pit provided a lovey end to the evening.

there are a lot of families with kids