found the hotel, restaurant and bar charming

staff was exceptional from the front desk to the bar to the breakfast attendant

breakfast was adequate, could have offered more items. dinner in the wine bar was excellent.

the space in the bar to enjoy the band is small - i realize that probably cannot be changed.

the restaurant and wine bar was also exceptional

breakfast was also excellent

breakfast was included the next morning and that was outstanding as well, especially the potatoes

did ‘t stay for breakfast so next time we will

dinner was delicious, and the complimentary breakfast was spectacular

breakfast was a treat

the pool was nice

loved the breakfast and the woman who was working in the dining room worked diligently to maintain the

with everything in this hotel from the beginning amazing reception, to the large salt water pool

the wifi didn t work

however, the front desk reception did go to the locked breakfast room to retrieve some

we needed to do laundry and they let us use their machines for a fee, gave us detergent, and let us stay 2 hours

early check in !

they gave us a early check in..location

great being able to use the laundry as we were on a road trip

the staff was very friendly and communication was great for an early check in

no grab bar to assist in. getting in to shower

lots of facilities- pools indoor and outdoor, gym, onsite bistro and restaurant, even a starbucks

room service was fast. spa was good. location is nice beautiful views.

the restaurant, a buffet could be an easy solution for reducing the waiting time, especially when kids want to go swimming in the morning

indoor pool/gym were great

spa is surprisingly great since it s salt water

the bed was wonderfully comfortable. happy to have an overnight retreat without the kids.

the service desk wouldn t let us rent bicycles with sandals on but then we watched 3 kids leave the hotel on bikes one with no shoes and 2 with flip flops

young kids working the restaurant were 'lost' didn't answer weren't

the staff was extremely helpful with restaurant recommendations, loaner bikes, shuttle around town etc

the casino was close, about 17 minutes away

great price value and rooms were clean and breakfast was great!

clean,updated, has a pool an small breakfast

the breakfast was good

breakfast was great. room was comfortable and clean. i would definitely stay here again.

they had great selection on hot and cold complimentary breakfast

new, super clean, spacious, comfortable beds, breakfast included. parking. great location.

breakfast was not so great

was great, breakfast was good, lobby was nice, room was amazing

breakfast

super close to the casinos at a really good price

the bed was comfortable. it was super close to the casino and friendly staff.

very convenient to casinos and it is right off the highway

close to casino

to bad they did not have a shuttle to the casino

birds feeding from window mounted seed boxes while you enjoy a beautifully crafted breakfast

michael is a very welcoming host and served up a wonderful breakfast during our stay

mike provided us with a spectacular breakfast!

mike made an amazing breakfast and we enjoyed our stay so much that we will return soon

room was perfect and the breakfast each morning was excellent

i had a facial at the spa which ended the day on a special note

due to the pandemic the spa was closed and bar area had limited hours

due to the pandemic the spa was closed and bar area had limited hours

the only concern was a golfers buffet under the tent one evening

friendly staff with a nice big bar and excellent food

arrival was rude and dismissive, told us we are closed till 3pm we had paid extra $20 for early check in

no laundry plastic bags were provided to customers

friendly staff, spacious clean rooms, laundry on premises, good breakfast. beds were comfortable

plenty of parking

we did not have breakfast, but the area was clean and well appointed

chic comfortable rooms and public spaces, pool, beach, landscaping, service

we were only there one night for my birthday and asked for an early check in

that the pool wasn’t open

wonderful heated pool

how lovely it was and the vacay vibes, we really wanted to just cancel all plans and stay at the pool/beach for the day

shuttle to casino time, what time the bar closed

shuttle to casino time, what time the bar closed

the pool & gym were spotless

he runs the shuttle to the casino in a safe and timely manner

no real bar for alcohol

the kitchenette was absolutely brilliant, fresh croissants for breakfast, yoghurt, cereals and fresh fruit also

the self service breakfast and tea time in the evenings, the kitchenette was amazing

breakfast was fresh and delicious

wish a little more choice for breakfast (continental)

i would have rather had a real breakfast at the bar downstairs

breakfast included a good selection of hot and cold items and was plentiful

the driver advised us of the shuttle hours, pick up/drop off locations and how to call for the shuttle

staff was so nice! especially brad our shuttle driver! continental breakfast is as really good.

there is also a laundry room that we used and dry cleaning service

close to the casino

crying kids next door

the continental breakfast was horrible

location, piano bar live music and the great staff.

front desk manager didn’t really care and sent me on my way after driving 2 hrs with kids at 9:30 pm

it was very nice and relaxing specially for a family with kids

everyone who worked there, in the hotel, the bar and in the diner, were very friendly, helpful and accommodating

the hotel is family friendly so if you're looking for a more lively bar/food scene stay in the actual town of greenport

the bar has excellent cocktails and wine and is so cosy to hang out

been coming here since i was a child and love flying up from the south and showing my friends the casino and all it has to offer

the pool water was nice and warm for the kids

room service was excellent

staff was excellent, massage at the spa was the best one i ever, and the place is spotless

pool is too small

the pool was cold and hours were not accurate

beautiful hotel, comfy beds and a good breakfast

better breakfast

we first arrived, the person at front desk gave my kids a speech about the rules of the hotel

nice pool, spacious room

excellent breakfast and staff

was never told or given breakfast

good customer service clean room, clean towels, and clean bed linens :) parking breakfast started early

there is no much time fir breakfast

vending machine for beverages not stocked, wifi on floor 3 not so good.

not ideal place for kids

continental breakfast could’ve been better; more variety

it's not an issue for guests, but if this had been a family trip, this is stuff i don't want my kids to see

clean 2-save to stay with your kids and family 3-customer service on the front desk support nice as should be professional service

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

the pool was warm and the pool room had a nice atmosphere

i loved the pool. the rooms were clean and the bed was very comfortable.

pool not in service.

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

no free breakfast for the kids.