staf is really friendly they even let us early check in because we arrived very early and we were

didnt get wifi in the room, didnt get a working tv in the room

friendly staff, good wifi and close to airport and city center

value for money good wifi good breakfast clean room

the wifi is actually very fast and good which is nice

breakfast is simple but adequate

unfortunately, we were running late and did not partake in breakfast.

breakfast was good and tasty

breakfast was good and the room was nice

i think the breakfast could be a little more abundant, but other than that, it was great

lobby, bar and breakfast area was underwhelming

the hotel is near immigration, bodytech gym and some of the embassies

good cardio in gym treadmill and room for skipping

gym could use some new inventory

breakfast

under the departure path of aircraft. don't expect a breakfast buffet.

i haven’t tried the breakfast

24/7 staff made for easy late night check-in, laundry service was top notch and it includes breakfast

didn't have time for the breakfast but did purchase the lunch of the day

clean, good breakfast and comfortable bed

the breakfast was varied and delicious and the pool area was nice with sauna and steam room too

excellent breakfast and staff

assortment of breads and fruits at the breakfast

great for kids

the traffic even on the 8th floor room service had to pay right away instead of when checking out wifi not the best rain drops down in lobby area most staff don t great if you don t great them

location was top, stores, clinics near by, neighborhood is quite, easy and safe to walk parking lot easy to find with gps, and at the door juan salcedo directs you easily to the perfect

the kids loved the pool, which was nice and warm

wifi is terrible if you need to work, but all of columbia is the same.

good location good breakfast and excellent staff

very nice breakfast

weirdly, no glasses and no cutlery in the kitchen.

kitchenette,refer big closets, sitting area, high top counter and desk/work

no wifi in the whole room, window was cracked, the bath was horrible: wall broken, floor super ragged

the room: the sink in the kitchen was very dirty

best hotel laundry service i have had for a long time

though a room has a kitchen it does not have any utensils in it

the breakfast was included and was great every day

we never used the kitchen so its not like it being dated made anything worse

excellent staff and service, great breakfast, sizeable room, spacious and fully equipped gym

people whose names i did not get that also deserve acknowledgement, from the breakfast staff, to laundry service to room cleaning

guy knocking at my door saturday morning asking if i have dirty laundry?!?!

i wish the pool was open later and the rooftop bar should open up probably because of covid.

breakfast excellent and everyone in the hotel very helpful. gym and pool excellent!!!

restaurant food absolutely delicious. location perfect for what we need. parking!

room service staff very friendly and polite

location. has parking lot.

ere was one really good waiter

wonderful location, bar and staff. been here multiple times, since 2010.

was super welcoming and nice - one of the best experiences ever in both bar and restaurant

spa small but a great massage and steam sauna

is a joke, it doesn't even work, its listed as a facility of the hotel but is in fact part of the spa and requires 4 hours to warm up since the unit that powers it is insufficient

their complimentary breakfast buffet is wonderful

wifi perfect

or couples would go up frequently meaning as i was solo i would have to wait for the breakfast bar to be replensished

the wifi, is very bad and not great coverage

breakfast was included

room service on time and 24/7, free breakfast

gym needs an urgent upgrade to keep up with the customer' growing demands and simultaneously

the room service and the reception were good, too

they have a restaurant and a bar till late nights so you can enjoy a good beer, wine or snack

the gym was under renovation and he organized a proper gym where we could go for free

we also couldn't access the gym or rooftop floors and didn't end

the breakfast selection is very large, so everyone can find something for themselves

they should offer a little bit more of a variety in the breakfasts.

loved my stay here but the wifi is absolutely terrible

bad service, long check in long check out, awful room service. really bad experience

i love that it has a kitchen for the people that like to cook themselves

it is a full premium gym that you can use just by being a guest and i loved it

everything was thought of with the room beibg perfectly clean and breakfast having multiple options

also the breakfast is included and wonderful

however, i was able to work just fine the whole day using wifi (and i'm very internet heavy when i'm working) other than the calls, so i can't really (+) comfy, good hospitality and staff, breakfast included, wifi was fast, lots of stores (+)the bathroom, and very good wifi speed. (-)slow and unstable wifi - average breakfast (few choices, no soup, no hot bread, eggs/omelettes are upon request) - no (-)wifi is unstable (+)the property seemed like it is well maintained and clean, the bed and pillows were comfortable, wifi was good as well (-)the wifi is very bad

never smile was inpatient,didn t know directions to their gym which was about 4 blocks away

the staff, the breakfast lounge.

the staff and service was incredible, and the breakfast was great.

good buffet breakfast

they had no gym or sauna, which is also usual in nh collection)

room, gym, breakfast

really spacious rooms, great bed, amazing attentive staff, bathroom with good products, gym.

gym they have is not very well donated; it is in good condition, but perhaps there is a lack of

front desk staff were friendly with bar staff ( tall lady)

also in the small kitchenette , hardly any utensils not even 2 cups of same size and design

the breakfast was wonderful with a varied buffet and fresh made to order eggs

kitchenette wasn't well equipped (no bottle opener, no way to wash dishes, etc

room was huge, staff was super friendly, breakfast was good

there was also a small kitchen

wifi signal was a little weak at times.

all good. facility including rooftop pool, staff and wonderful location

had room service and it was

late check out

additionally the wifi did not work reliably last 2 days which was great inconvenience and on a more minor note the

could have more juice options in the breakfast. parking is really small and packed

gym was rather cramped and uninspiring but then the location of the hotel is superb and we were

hotel restaurant, terrible super slow on orders and no room service.

were very attentive and professional excellent wifi great location, 10-min walk from parque de la 93 and quick taxi ride to financial

bed, efficient wifi, great tv, hot and cozy shower, great location to walk by parque de la 93, very good

the room, the breakfast and the location.

wifi was ok

was extremely nice and breakfast was great too

breakfast should have more options, there should be 24 hours coffee station.

we ordered room service which was also good and prompt

was very good, the gym, the room, the service excellent, there where several options for breakfast, very good

the breakfast was excellent, and the servers remembered our orders each day and went out of their way

francisco who was the bar tender

spa was not available

would have liked a more activities like and open bar for a nice drink or cocktail to be

breakfast, wifi at room

the staff was really friendly and the breakfast was delicious

shower and wifi worked very well

there is nowhere to make a cup of tea and it must be ordered through room service

breastfast was really good and people who works in the breakfast are the

well run hotel with very helpful staff, excellent location, good breakfast, strong wifi & very comfortable room

no room service. any place in the shower to put your shampoo or liquid soap.

nice room service

breakfast, gorgeous junior suite, and great location

perfect location, awesome staff, delicious breakfast

the front desk person and the location were great! great breakfast and service.

terrace restaurant overlooking park for a great breakfast experience

repairs in the restaurant affected the breakfast, they managed but i was looking forward to that as a friend recommended

also the breakfast and the staff was wonderful

stayed here before and no issues, buy now they have the bar area and restaurant closed, they do no have a microwave, the answer is that is under custody

great restaurant recommendation, truly the speakeasy bar in the other four seasons too

breakfast, service, bar, comfort. everything was excellent!

stayed 2 times in this property the las two months, and the steam room at the spa was closed

breakfast excellent location excellent

was absolutely wonderful, the staff went out of their way to accommodate us and the spa is out of this world

slow wifi

location, wonderful breakfast, great gym, very easy to organise transport

good location, clean decent breakfast and wifi

the breakfast was amazing too

day stay), easy check out, mini bar, complementary water

poor breakfast

breakfast simple but overall of, nothing special.

facilities are good, breakfast must be improved

the breakfast and location were very good.

excellent service by all staff, perfect house keeping and wonderful breakfast

great location, friendly staff and good breakfast.

the room is big and quiet and we really loved the breakfast, fresh and diversified

they honoured a complimentary late check out on my final day until 7 pm which they honoured

great location, breakfast was phenomenal, only downside was noise from street below

fitness space needs more equipment

didnt like the face i was in a room with two single beds and with no wifi.

only real problem i experience was getting my laundry back timeously

to the city and everything else the only thing that didn't work properly was the sauna but the gym is perfect the food was exceptional the place itself was really good would definitely go

didn't do the breakfast, but the room service was great

very friendly staff, good breakfast. good price

way they handle room service

terrace bar is not open on weekends

everything: customer service, ffod, beds, rooms, extra facilities (gym, bar, terrace) (+) the hotel has good facilities: a pleasant terrace, gym, and breakfast included (-)hotel has good facilities: a pleasant terrace, gym, and breakfast included (+)gym available 24 hrs. handy. (+) hotel amenities are nice (bar/spa/gym/salon/restaurant) (+)everything on that hotel was amazing, love the gym, rooftop area and the morning breakfast. (-)the gym was small and lack of machines (-) the only comment is that the gym does not have enough equipment (one bike, one nordic walker, two running machines, some (+) rooms are spacious, super clean, there is spa and a small gym and a terrace at the top to enjoy a nice view and a delicious colombian coffee (+) the gym is nice and the terrasse is good

colombians need our milo for breakfast :-) please add this to the great and varied breakfast buffet

roof terrace bar was closed for my 4 day stay over christmas and the table fires on the terrace were not lit

rooms are spacious and the breakfast is very elaborate

nothing to complain. breakfast options can vary a bit more.

especially erika at breakfast greet us with smile and warm welcome every morning

breakfast was good

nice staffs at front desk and breakfast restaurant

a bit overcharged only no mini bar lighting was not so good no tooth paste

cons: no ironing facilities in the room; gym poor as in not much equipment.

the staff was very friendly, spoke very good english and made late check out easy

the gym

very safe area , staff were really helpful, great bar / restaurant in the building next to hotel

excellent breakfast buffet included, with added bonus of free room service if desired

allowed us to check in to at least 1 room to freshen up, especially since we had tired little kids

excellent breakfast, great variety and personal service

full recommended for kids, adults, disable

the staff were very kind, the breakfast buffet was good