clean and spacious rooms. they also serve a delecious mexican breakfast.

of the three running machines weren't working at the gym and the one that worked felt unsteady

room service was 24h and very affordable which worked out well

a bit delayed room service but yummy and very well served!

room service personal

friendly staff, great room service and very clean rooms

wifi was working but not strong

there is a nice swimming pool, spa, travel assistance, etc

it had room service, good amenities, and great stuff

with indoor pool , gym etc , in reality all was shut down , no indoor pool , no gym, no spa , no bar , nothing at all , as a matter of fact the only place that was open was the restaurant

spacious rooms, the size of the room and bathroom, the service and the quality of the food in room service

great gym with excellent equipment

pool was freezing and hopeless for kids.

the gym is not well equipped

cause of covid)

breakfast and meals was very good. wifi fast and available in all hotel places.

pool was awesome and also a gym

great breakfast and comfortable beds.

breakfast, and the guy in the front desk in the mornings was very kind and nice

1. changed breakfast menu every day. 2. friendly staff. 3. conveniently located for our needs.

service was great and breakfast was very good ! will be going back soon!

the breakfast that comes included is not the best, personally i didn't like it at all, but it does the

the crowds at breakfast, very bad

breakfast could be a bit more extense.

was not informed that breakfast ends at 09:00

the breakfast could have more options. i wanted a couple of fried eggs and they didn't have any.

free breakfast with eggs, fruit, yogurt, and some cold meats

tv screen, quicker response when i asked for someone to pick up the room service tray after i called repeatedly because i wanted to go to bed after i had dinner in my

cold, heating not working, needed to change currency max a day us$100, room service expensive &

comfy beds and pillows, shower, gym, location

great staff and service! room service excellent as well!

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

gym is a joke

the location of the hotel is the best the hotel parking has plenty of room

the parking is free, although is valet parking

privacy, mexican style bathrooms and over all view of the city with a gym.

the service in the pool was slow, but they were nice too .

everything great location heated pool

my favorite was the rooftop pool 360 view of mexico city and the jacuzzi and restaurant

the buffet is well served and the pool is great, although a bit cold

pool wasn’t heated properly this time also can be a bit difficult to get a uber the entrance is

you want to use the wifi

no wifi, smelled funny, ride staff, terrible overall experience

the only source of annoyance was that the wifi cut in and out frequently within the room.

only complain was when they opened the bar on friday

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high and quite

the gym, it s equipment is not so functional, over all it needs an update

offers it and it saves time and effort to guests) pillows were anemic and sheets felt cheap room service food for breakfast wasn't

not enough equipment for gym

gym can be improved

first 2 nights we had zero wifi until the third night they finally came and replaced the router

toilet didn't work neither did wifi

we had an esim so this was possible for us, but if you didn t have reception or relied on wifi it may be a problem for you

didn t take advantage of the spa packages but understand they re the best in the area

and service, good location (walking distance to the main square), nice clean room and delicious breakfast (+)breakfast terrific (+) the food choice at breakfast healthy, avant-garde and delicious (+)with water, milk and coconut water, they also offer service of spa and they have an amazing breakfast with a lot of options, they even ask you what is your favorite breakfast so they can make (+) from the fantastic breakfast to the afternoon tea, the little surprises, the fantastic conversations (+)excellent service and breakfast! (+) breakfast was excellent and generous (+) special thanks to gabino and his excellent breakfast and smiley face every morning (+) breakfast was delicious and very generous

from the incredible spa treatment i received to the personalized touches during my stay, i had a phenomenal experience

breakfast and spa services were arranged around our touring schedules

my only note is the wifi didn t seem to work in the rooms which is not a huge deal but useful to know for other folks

underground free parking lot

the room service was good and quick

room service was fast and up to expectations

are some kitchen facilities in the apartment (microwave, coffee machine) (+)arrangements for us, and we especially loved the cooking class that was held in the hotel's kitchen (+) you have full access to a kitchen that you can use (+) the terrace kitchen and dining room were pleasant and comfortable (+) the shared kitchen and dining room was also fantastic (+) it has a well equipped communal kitchen, dining and living room and wonderful patio with a hammock (-)com described accommodation to include a kitchen (+)room was really nice and you could use the community kitchen (-)expected a hotel but actually you rent out a small appartment with a community kitchen (-)side lamps for the bed would be good and a kettle in the room rather than having to go to the kitchen would be good too

detail of our stay in this casa was superb, we were very comfortable in this artsy garden, spa and home environment which is perfectly located for eateries and exploring coyoacan, highly

t small) gym.

property really well located. reasonable gym and excellent room size. bed extremely comfortable.

the room service food is not bad and there was a decent

room service menu is not particularly great

this hotel is very convenient. location is great, very clean and it has a nice

small gym on the property

location was amazing. rooms were clean and the breakfast was good.

she provided me a proper and well located room-i needed a silent room; arranged my breakfast to be delivered on time; helped me with information i required-including a copy of a

coffee machine great! great breakfast and cool staff

bueno! breakfast

it was possible to take our breakfast until 12

comfortable bed and decent breakfast.

gym is small ... expected more

breakfast area too crowded

no fridge in room, or in the hotel, the gym has not clean towels either water

a late check out helped as it saved us carry suitcases around waiting for a early afternoon flight

the hotel is clean, organized and has a good gym.

breakfast was simple, can be improved

would like to have the breakfast ready by 6:00am

bad attention from the room service and bad quality about the bath towels

perhaps not the most central place but i did find a great gym with a sauna and a late night pizza place within walking distance

kitchen facilities are great and the lounge is a comfortable space

wifi signal was strong

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

the breakfast in the morning was nothing short of amazing

room service to change the broken remote for the weather machine

wifi connection is perfect

the wifi here is problematic...very poor

-no laundry: regarding laundry, according to the paper, if you handed in your clothes by 10am you would

i lost my wifi password and they could not give another one. will be perdect to fix that.

loved that this hotel had a guest laundry

staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement

loved the comfy rooms and the spa is a definitely a must

spa and gym facilities and the room we had was perfect with a great view.

front desk lady at the spa is extremely helpful and friendly

spa facilities

laundry service was excellent

the water of the pool wasn't hot, the hotel could improvement this.

good spacious rooms, nice breakfast and staff. pity that the gym was under re-construction.

it was very cold in the room and as well in the pool area

were super clean, the staff in general was very helpful and nice, the pool is amazing for kids and breakfast is varied and tasty

the pool was cold, they turn it on after we told them but it takes more than a day to

breakfast was great. lots of option. the gym was a nice touch too!

the room and the gym

the hotel was very close to several restaurants. the breakfast buffet was quite tasty.

hotel is very good, has an excellent gym, great breakfast and great staff, the only negative point was due to the laundry service, where

the breakfast and location outstanding, very good.

the pools floor is horrible and almost scary enough it would break, it was almost like if the floor was

large rooms, new bathroom, good breakfast, wifi is good, quiet rooms, clean, friendly staff.

was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning

the gym, despite being small, did its job.

accommodating and provides there best customer service, from my airport pick up, to the fo and room service

the gym is open 24/7 also very good

nice pool deck. quiet rooms.

gym and pool facilities were great

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it was an

pool was closed for maintenance but they still let us sunbathe so not too bad either!

pool gets no sunshine

the staff, location, breakfast, gym size of the rooms.

breakfast was excellent!!

breakfast and lunch menu was healthy and delicious

early check in may be 2 pm? late check out 4 pm?

breakfast was ok but could have better variety

they serve full and wholesome breakfast. the staff are all friendly.

location, breakfast , personal, rooms

the breakfast menu could use some improvement, add more choices.

service needs to improve, they lack the staff to attend breakfast

breakfast was so -so with not good service

breakfast not included

breakfast

the bed was comfortable and the breakfast was good. the room also was vert good.

first time here i had to pay for wifi service), location is really

room service food good presentation but was cold zacusy and sauna cold

is first class restaurant food is quite good the terrace need updating and more life also lobby bar lacks

hotel nice, location good, room confortable, room service good.

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria

breakfast starts 6:30

location(sat/sun) -decent gym(free weights, cable station, cardio) -great breakfast buffet(birria (+) the gym was great

breakfast and the attention of the service personal was outstanding

breakfast was good but coffee was cold

the dining experience, gym, bar, and interior design was impressive.

breakfast, room service

great wtc view, new clean amd well appointed rooms, friendly staff, onsite bar and restaurant.

was actually a very nice hotel, the bar was great and so was the restaurant

we found some in the gym and took them to our room so we could use them as washcloths

breakfast was very good,parking no problems,very kind personal ,location was jest so so ,the best

we like people work here but breakfast is not good enough. location is good and hotel is clean.

the breakfast was exelent

breakfast is amazing

breakfast included was good and the room exceeded everything i could have imagined

small gym

the gym did not have any mats we could use

there is a small gym and a lovely terrace

breakfast very simple then expected but tasty

i liked the gym

the gym is small and crowded too

gym was very small.

the lights in the gym would not go on (fixed later by electrician)

staff, in particular mario cruz, cristina, araceli and oscar at breakfast, and marcela for room cleaning

room wasn't good, the shower was terrible, and breakfast was poor

majo at the counter desk was kind enough to arrange a late check out for me

no breakfast

that breakfast was not included.

wifi is spotty the doors don't lock properly the restaurant uses cheap imitation ketchup the shower

the bed was nice. the fridge was convineante. the room service.

friendly staff nice bar with some live music good restaurants close by

the parking is very expensive and not included. cold bar breakfast

wifi

we loved the indoor pool, hot tub, and gym

swimming pool didn't work, impossible to use gym due of the smell of paint

breakfast, it was excelent

the pool and ease with getting taxi's were all amazingly top notch

the gym and pool are nice

the pool has warm water and it was an inside pool

as if he wanted to charge a breakfast that is already included:d the first day i couldn't use the pool because was already booked

excellent gym and pool

ater was out).

cool hotel, nice pool, super gym