continental breakfast was included and included fresh blueberries and strawberries, other fruit, yoghurt,

staff, interesting tour of the castle, trampoline for kids

plenty of space outdoors, do seek out the trampoline if you are staying with kids

my kids enjoyed the “park”

would have preferred a separate table at breakfast, just for my husband and i, rather than sitting with other people

hotel in a lovely location short drive from m5 dinner and breakfast amazing staff made it so easy to stay

good location with ample parking

good beds, good size family room room service generally good polite helpful friendly staff

ev charging on site, tried several other hotels before i found this one

friendly bar staff and service team. clean and good facilities

location and having eating and bar facilities

the staff , the room, the breakfast ud83dude0a

comfy bed, good breakfast, loads of parking.

good rooms free car parking well stocked bar cheep food

great size room and a good bed love breakfast too

stayed in room 20 on the 2nd floor where i was told had a good wifi signal

the room was great, as were the staff and the breakfast

to find and parking in site

it has ample parking on site

breakfast and evening meals were delicious

hotel easy to find plenty of parking in a lovely area for a stroll along the cannel food was excellent

of bar staff and choice of breakfast

to find, ample parking, very comfortable beds in a very lovely room

the breakfast was really good value for money and the staff are very helpful

hosts were very welcoming lovely food available and great breakfast

1st getting on the wifi was a little flaky at first, not sure if they were having problems generally on the saturday

preference, but, a place for tea spoons and sugar readily available on the table at breakfast, would be great

ate in the bar one night and food was superb: hot, tasty and plentiful

wish breakfast started earlier

parking available, and despite it being a popular pub, i heard no noise at all

ice) and felt we were being a pain as staff were setting up for a party and were moving the bar

bar was very small but seemed to be well stocked

very well kept and a lovely breakfast accommodated an early check in as well

didn’t affect me as i don’t drink but i don’t think there was a bar as advertised on booking

great place to stay for comfort, bar and breakfast

it also shows free parking so one might expect parking

easy parking out front or nearby

parking was a breeze even on the jubilee weekend and upon arrival, clare made us feel like true

it was very clean and easy to access. parking was easy

free parking at the swan inn

i also ate in the bar and restaurant and both meals were presented nicely and tasted fresh and delicious

encountered reception, bar and restaurant staff, all were friendly and extremely helpful

comfy beds. ev charging

didn’t refresh the pastries for breakfast even though 45mins still left

gym slightly on small size, but didn't impact me really.

accident if old age the light colour need to be white not old fashioned red they need to be fix wifi system for light need to push hard the card to get everything working with weak hand you can't

of room and bathroom double bed and sofa bed some of the breakfast - eggs/yogurt/toast room service friendly

would love room service

tv, heater, air-condition and wifi are good staff are nice but when i arrived the lady on the reception was not smilling or

strong wifi

great english breakfast and a very nice host

these days + nice snacks and tea making in the room + free wifi worked well for us + free parking onsite no problems + artistic charm in the house with artwork and wallpapers and large

, did everything possible to make our stay enjoyable and relaxed , and provided a lovely breakfast

bed was comfy, breakfast was good and it was nice to spend a night just listening to the storm that was going on

breakfast was excellent and freshly cooked, the house is amazing, with wonderful views and the

was closed due to lockdown but evening meals and breakfast were available if required with room service

only downside the room service food menu is ridiculously over priced.

it was lovely and clean and great location karen in the bar was very nice and breakfast was lovely

room service was horrible

don't order the chicken wings from room service!

lovely little bar area and delicious breakfast

love this hotel, fantastic location,lovely staff and a first class breakfast

the kids loved it

we had to leave early before breakfast began they accommodated with a couple of bacon sandwiches before work so much

everything the spa bath was amazing

to town, museums, the cathedral, restaurants of all cuisines, and a large garden area for the kids to run around

myself and my wife had only come away for a night due to us getting married and having 2 kids we just wanted a night away with just us

noisy kids in cars and druggies in street until late, couldn’t have window open due to noise - not

noisy kids in cars and druggies in street until late, couldn t have window open due to noise - not

are so thin i heard the man next door snoring and the family the other side telling off their kids the bar is very expensive

check in was welcoming and smooth, the room a decent size with good shower and wifi was fine

ordered room service for breakfast which never arrived

well decorated room which was very clean, had a spa, gym, and restaurant

5 pound extra) - it was brought on time, so at least no long wait

no problems with lifts or wifi

provided cream fresh and honey as special request on room service breakfast card

thank you to all the staff for being so friendly, including amazing cocktails from the bar staff and a special thank you for the housekeeping to email me to say i'd left some make-up

oh and the bar does great cocktails

have appreciated: a box of tissues in room; a common tap in the sink; anti-skid bathmat & grab bar in slippery shower

friendly staff and early check in.

the bar area is great and the food was fantastic, especially the breakfast

the bar area was great and the food was just fab

the free wifi did not work at all

arrived just before end of check in at 11pm and the staff were very welcoming, allowing me a late check out

we booked city gate as a last minute little getaway between christmas and new year (without the kids

we booked city gate as a last minute little getaway between christmas and new year (without the kids

having the pool was a fantastic bonus and the reason i booked the hotel

very poor wifi

minor point - no times on the room service when it runs to/from

we loved going downstairs for a swim in the beautiful pool

the kids and i spent hours playing in there

amazing property so elegant. the spa is amazing and the food

room service food left a lot to be desired, staff clearly over worked in this area.

the fairy lights on the ceiling of the indoor / outdoor pool are so romantic

bar none

staff good wifi lovely small garden plenty of hot water and powerful shower small park a short walk away which

i liked the fact the bar was open and food was available due to the present situation

bar had limited opening hours due to only recently reopening due to the current covid situation

friendly staff nothing to much for them lovely bar and very good food

the bar had fantastic craft ciders and beers

a better stocked bar and easier to open windows

had a nice dinner in the lounge bar after a pre dinner drink on the lovely terrace at the view

comfy clean rooms, and friendly staff, very good gym for a hotel gym

the evening food was good and the rooftop bar amazing

early check in, clean room, parking available

bar arrangement re times

inn with ample parking

the bar and restaurant was fully adapted for social distancing, very well managed and had a lovely

standard of accomodation, parking, food, real ale and friendly staff. spot on!

small bar area. phone continued to ring and not be answered

early check in, very comfy bed

clean, well presented bar and dinning area

was just what we wanted. dog friendly. lovely rooms. bar and restaurant great.

the bar area was very nice for a pint of otter amber and the outside terrace was very pleasant to sit

only issue with the room is you have to walk through the kids room to get into the bathroom

we had an excellent meal in the evening, and then breakfast was a really tasty selection of freshly cooked food

owner seemed to take an issue with the fact that we didn't book into the bar for our evening meal however we were catering a wedding nearby and so were eating there

there's a nice bar attached for an evening drink

a great deal of room in bar if you weren't eating, fine for us as nice evening and we sat outside but might have been

no soft seating in bar area only dining tables and chairs

6 spots unless there s some overflow parking)

value for money considering location, gym facilities and overall decor

wifi was good speed and tea/coffee and biscuits great

room was good. shower good and wifi great. restaurant was awesome!

loved the carriages bar and restaurant next

friendly staff. nice room. comfortable bed. enjoyed sky tv and good wifi access. excellent food.

they were undergoing renovation in the main bar so facilities down stairs were likited but it didn't impact my stay

and there is a good choice of ales in the bar the general ambience was very pleasant and it's an attractive old-world building

easy parking

was above the bar area very noisy at times the bed creaked every time we moved so kept awake

plenty of parking too

the galley kitchen with breakfast essentials was an unexpected bonus

we decided to have the cooked breakfast which is ordered the day before but there is a lovely kitchen area near the bedrooms which you can help yourself to cereals, bread and tea and coffee

i loved the kitchen next door to the bedrooms for tea/coffee etc, i would always prefer not to have to go out

lovely touch having a kitchen with basics to use

we liked the guests kitchen as an alternative to the full restaurant breakfast, great if you just want coffee, cereal

stayed in the 2 bed apartment nice two bedrooms and separate dining and kitchen on first floor then a lounge/tv room on second floor witn river

not ideal when with young kids and should have been explained before booking

kitchen extraction fan coming on at 06.50 in the morning

lack of table service in the bar for food

room above the kitchen so a bit noisy until late

in lodges is poor, and the beds are only 2’6” so only really suitable for small adults or kids

excellent staff, very pleasant. good facilities, pool spa.

great facilities, pool, jacuzzi, gym, sauna

kids loved the swimming pool

large comfortable room, very clean and warm. gym was well equipped.

wifi details, local sugestions of what is on offer

the parking was useful

great location and easy parking

wifi not working

the whole experience was quite upsetting and i would strongly advise anyone traveling with kids not to stay there - it is not a place for kids

the weather was lovely so we were able to be outside enjoying the wonderful view and swimming pool

parking on site, 4 miles from sidmouth

close & easy parking

lovely week spent enjoying the quiet surroundings, absolutely beautiful views & the pool

breakfast, nice pool, great tennis court, wonderful rooms, great hosts, good parking

everything. nice evening in the bar on the cosy sofa.

the lady who manned reception, the bar and the restaurant at the same time was absolutely delightful

very relaxing place after a day of work with a very comfortable bar and lounge area to relax in

the bar could have had a better selection

early check in very useful and the reception staff were very pleasant

plenty of ev charging points available just need own charging cable

early check in time (2pm) and late check out time (11am)

excellent breakfast and evening meal in the restaurant and enjoyed a drink in the bar in the evening

quality breakfast, with the option to upgrade to a larger size, plenty of buffet choices, eggs were offered

the food, dinner and breakfast are exceptional

helpful staff and owners enjoyed meeting and chatting at breakfast with them , excellent breakfast , beautiful walk into sidmouth down the

the breakfast was exceptional. fresh sourdough bread, homemade fruit salad and lots of options.

not compensated for mini spa being broken and not kept informed about it

friendly service, quiet, nice room with private patio area, excellent food breakfast and supper

free parking onsite is always welcome and convenient

if you were on a work visit wifi would be a problem

despite being very busy, more than ample parking, rooms were pleasant and comfortable and the bar / dinning area was relaxing on the evening

welcome, cracking bar and fantastic food

crack in bathroom sink inconsistent wifi

just the wifi. connectivity was poor.

the wifi

bed comfortable. spacious room. free wifi. clean spacious bathroom.

it would be helpful if the wifi name and password could be seen immediately and obviously.

kids being noisy at the windrow to the room because the service centre tables were close by.

location good and parking easy

and as a single lady traveller, the way i was made to feel welcome throughout the pub - both in bar and restaurant

and bar could have stayed open longer

the bar has a comfortable seating area and is tastefully decorated with plenty of room for diners

location, pet friendly, bar and restaurant were lovely.

the hotel rooms, bar and restaurant all followed the current government covid guidelines including a list in the

close to the sea, lovely rooms and period property overall - with beautiful garden, honesty bar and lounge space

lovely breakfast

staff, very welcoming and great breakfast

the breakfast in the morning was excellent, i would come again 100%

hotel lounge and bar closes nightly at 10

not very family friendly, kids are only allowed in the pool for two hours a day, even during school holidays

we treated ourselves to room service, the lobster mac n cheese and club sandwich was delicious

the bar staff and restaurant staff were incredibly friendly and helpful - great to engage in a chat

room service . the sandwiches were not good at all. you took them off our bill

the spa was also excellent, would recommend the hotel and return again

the spa is delightful and very relaxing and a real bonus was the heated outdoor pool was still open

whole experience, the room, comfy bed, superb evening meal and enjoyed 2 games of golf on the putting green

service, spa facilities, the location and view and relaxibg atmosphere

from the efficiency at check in through great service in bars restaurant and the spa the whole experience was

i had a great treatment at the spa from sadie and molly on reception was so helpful and polite a real credit to the hotel

my booking did not include breakfast.

the breakfast was very good and the location we know very well

in the restaurant gave a good range of meals from 2 courses to 4, with attentive staff, also a bar menu to choose

the guinness from the bar had an odd taste so may have been in the keg a while

really enjoyed games available in bar area

parking a bit tight

friendly respectable staff, flexible check-in, free parking, comfortable bed.

nicely decorated bar area and lots of seating outside for warm summer evenings

maybe parking was quite tight but there is always other space in the village

i would have preferred a cooked breakfast, (justpersonal preference), but the continental breakfast served was very good (+) breakfast was simple but perfectly suited our needs (+) breakfast was delicious (+) breakfast was wonderful, again served beautifully and with a big smile (+) i was dreading the usual breakfast menu but was very happy with what was on offer (+)community friendliness. good breakfast selection and meals in pub very tasty. (+)breakfast was satisfactory. (+)neighbourhood owned pub offering rooms clean and tidy smashing host good continental breakfast in peaceful countryside a short drive to taunton large comfortable (-)the continental breakfast was nice, but i would have liked a cooked breakfast. (+) breakfast was lovely, cereal, toast, fruit, pastries, yogurt, fruit juice

it is a lovely bar with local ales and great atmosphere

to die for: dinners really good (quality, price and presentation as well as service): good bar with real ales:

breakfast didn’t start until 8:30 but manager brought it forward for me very kindly

breakfast great and freshly cooked to order

location, facilities, room, staff, breakfast!

we had a wonderful breakfast, and lunch at the pool house, which was exceptional

as a vegan the breakfast was adequate

or cut the grass when it is raining and customers aren't sunbathing by the pool area

were using noisy strimmers, blowers and mowers for about two hrs whilst we were sitting by the pool

the grounds, the outdoor pool, the sculptures, the staff, the food, the lovely bar and restaurant and hotel decor, and

the bar is a beautiful relaxing place to have a night cap before heading to bed

the restaurant served delicious meals, and the bar was a cozy spot to relax and enjoy a drink

three people working the desk and bar were exceptionally friendly and helpful

the selection of refreshments is poor in the rooms and the bar was unable to offer room service

no room service

it is a shame that the bar food is no longer available in the evenings a d only at lunch time

to what i needed and make me feel at home, as well as the lovely lady who took care of the bar ud83dude0a a friendly hotel, making you feel at home as soon as you arrive

very pleasant bar area

many thanks to all staff, reception, housekeeping, bar staff, restaurant staff, and management who were particularly helpful

but just far enough back from the road, with a large garden in front; terrace and terrace bar with glorious views; extremely friendly and helpful staff; excellent evening meals and ready at

comfortable bed with view of garden and easy parking

an excellent breakfast with plenty of choice

lovely homely feel. really clean. excellent breakfast . quiet and plenty of parking.

coffee and tea provided and also a chocolate bar which was topped up daily

the living room is a nice place to gather and we had a drink at the bar with fellow travellers

beautiful place to stay with so much character. the food is amazing especially the breakfast.

i enjoyed a fine dinner and splendid breakfast that fortified me for the long drive to falmouth

inclusive breakfast is a full english and you are able to customise the bits you do/don't want which is nice

the building itself is so historic, yet warm and comfortable, the bar cosy, the drinks and evening meal were superb (and reasonably priced too

the bar closing at 9.45 pm... due to covid