we loved and enjoyed the pool everyday

terrible strong laundry fragrance throughout hotel

could use a 2nd waffle maker, it causes a long line at breakfast in the mornings

breakfast, location, pool, room

products nauseating- open window so it dissipates before guests check in- also laundry not working- very upsetting as is why i chose

the water in the pool was freezing

it looked nice and the gym was nice, thats pretty much it.

they even kept the pool and basketball court open a little later for my kids

was clean and a nice place to stay with my grandkids, kids loved the pool and basketball court

good breakfast and the shuttle service was very nice, too

room service and location.

the rooftop bar was closed for construction.

sadly the rooftop bar was being renovated but this was communicated to us at booking and did not effect our

nice ambience, 2 bars, good room service and pet friendly

from everyone at front desk, bar, room service and valet are great employees for your establishment

swim up bar was awesome! highly recommend

could kids eat outside in the lounge by the pool and sidewalk looking at the beach

the tv was broken, could not connect to the wifi

staff very friendly and the room service was even better

loud kids and the food prices at the restaurant are a little much

the valets were great, (especially the twins) the pool bar tender was awesome (+) the pool and beach club feel were in keeping with the style and elevated the atmosphere too (+)every amenity you can ask for; pool with full food & drink service, beach with complimentary chairs, fantastic food options (-)wish they had more umbrellas by the pool for shade during the extreme heat days. (+)bellhop to the concierge desk to the coffee bar and pool the staff is top notch (-)pool didn t have enough umbrellas for shade (*)great hotel, beautiful rooms with ocean views and a fun pool with a swim up bar. (*) the outdoor pool with cabanas and oh so nice patio loungers plus a swim up bar (*) sat by the pool at night and rode hotel bikes in the morning (+)the pool (+) the museum was interesting, and the pool was exceptional (+) the pool area is also excellent

didn't have breakfast but we had room service and everything was delicious and in big portions

room service was responsive

down stairs by the gym, there is a little museum with great history

1st day there - however the robes were never replaced :

cleanliness breakfast views pool all incredible!

was great for the kids they loved the mushroom

wifi, location, clean rooms

early check in on two of my rooms

kids above us were noisy with jumping and running around, kids should be on bottom floor so they

swimming pool and wood floors. laundry easily accessable.

the pool was clean, rooms were clean, no bugs or cockroaches in sight unlike motel 6 on the island

coin laundry on site

beautiful clean pool. excellent location!

pool did not open until noon and no breakfast due to covir.

the breakfast was great. the kitchen attendant was doing a good job. the food was good.

room wasn’t the neatest- the kitchen floor needed a good cleaning and the shower still had hair in it

i love the size of the room and the kitchen.

pool water was not clean

the breakfast was good and the front desk was very attentive and courteous

terrible timing woke the kids up and i so wanted to sleep in

the noise from the childrens pool activity does not stop at night. the buckets splash all night

pickleball and gym area were non existent

fee wifi but not able to connect to the internet at all during my stay

the spa is located at a completely different property at an actual resort

the pool stayed open late for the kids to swim.

was amazing from valet, to front desk, bar and spa we felt so welcome

at front desk, housekeeping, room service, valet team, at the cove poolside bar, pool staff, and in the steakhouse nightclub

the pool stayed open late for the kids to swim.

all hotels i've stayed in give free parking and wifi

couldn t have asked for a better staff, from room service, desk, bar, dj

kitchen staff was right on the spot

pool was closed for construction, but they offered a shuttle to the san luis

the pool area and the breakfast

ans the kids movie by the pool at night

the breakfast was great and the bed was super comfy too!

the breakfast was great, the room clean and over excellent

pool facilities looked outdated

fitness center too small

easy to find. decent pool and hot tub for kids after car ride

husband got to use their gym

i like they we could use the indoor pool because it rained and we couldn't go on the

the comforts that was provided a d the safe. the heated pool was great..

bag of trash and a bag of laundry was left outside of our door and down the walkway our entire stay

everything! the breakfast! the bed! i am going back!

lots of sand left in the washer and dryer when i tried to do laundry

of towels and rags for the number of guests we had but we just washed them with the on-site laundry facility

the pool area was always nice and clean

it was perfect location for everything we needed and had a very nice pool.

the pool wasn't clean. also it closed before it's time.

i also didn't like that i couldn't connect the wifi to my lab top

for cruise port friendly and helpful staff laundry very useful for people like us

the gym area was clean and in an excellent

no room service but there was breakfast served every morning

nice facilities such as gym, breakfast area, and pool

continental breakfast

⬆️it was definitely quiet ,clean staff were great breakfast was awesome you sleep like a baby as a matter of fact i’ve been here multiple times

nice pool, i washed my laundry while staying and washed well.

there were two hispanic young men with a laundry cart

we also paid for the laundry facilities and ran our clothes in the one dryer for 2 hours

pool closes at 10pm and it’s summertime

everything was perfect! kids loved balcony and pool!

clean, safe property with convenient location to everything we needed, pet friendly and great breakfast

there were alot of kids stomping above us and sounded like they were coming through the ceiling

i loved everything breakfast was great the rooms were great the view was great pool was

their spa was an incredible experience worth visiting

walk from elevator to my room # 466 , we have to ask for wheel chair for my husband , cleaning room service knock on the room 2 times on the

attractions the waterpark next door the piano bar in the lobby the swimming pool the swimming pool bar the staff with recommendations for nearby

was no wifi connection all thursday night and all friday

the hotel was beautiful, and we enjoyed the outdoor pool very much

the lady at the front desk was super helpful and allowed me an early check in

the pool and mini golf are an awesome plus to this hotel

the kids loved the minigolf and the pool so much we went everyday

more warm breakfast variety.

they were accommodating when needed a late check out as well

awesome staff excellent breakfast very clean and neat.

breakfast was so good

the breakfast

selection kids loved the variety of fresh foods

breakfast was good kids liked it. and it helps a lot. location is good.

behavior of the kitchen staff is terrible, bad image for the hotel breakfast is supposedly from 7 to 10 and the

location for us was awesome only a short walk to the beach the put putt golf and the fishing pier

one of kitchen ladies blow out in the waffle maker to clean it up

breakfast, pool, gym, and a/c all were spot on

my grandkids and i saw the new jurassic movie one night after the pool closed

pool was nice size and very clean

or other bugs in the room that has given me a serious allergic reaction wi-fi went on and off no laundry breakfast even less than what

that pool!

the rooms are large and spacious with a sofa, desk, table, full size fridge and kitchen area, bathroom has shower and full tub with great water pressure and plenty of super hot

the location of the pool was great

great service, friendly staff. good food and enjoyed the pool bar.

the pool had shallow areas for the small kids

the price we pay for room, a continental breakfast would be a big plus with people with kids

the coffee bar was also great

room size and sofa bed for kids are very old and small.

breakfast is from 7am-9am and we never had a chance to take advantage of this as the kids were still sleeping

bed was comfy, and kids loved the room.

i felt bad asking g the kids to sleep on it

we have 4 little kids so that would be awesome to have at every location

my daughter loved the pool and i loved the pool bar