perhaps they could set up a couple of restrooms closer to the beach and outside the pool area so that everyone doesn't have to go into the hotel to access the restrooms

gym was very small

loved the hot breakfast and choices .hot tub was hot

breakfast was awesome

free laundry facilities was a great bonus

things like laundry detergent/dishwasher stuff

kitchen was fully stocked even had a pizza cutter

they also had free laundry facilities if desired to use them

kitchen area very small

the laundry facilities are free and a great extra

wifi was no good

the room was clean and room services was very helpful

kids loved the pool, rooms was small but comfortable

i was disappointed in the room service

my son loved the indoor pool

indoor pool

liked the fact that there was a gym (even though it was very small), and an indoor pool with a jacuzzi

location, size of room, early check in

location and kitchenette!

the room is a suite with a kitchen

parking ability to get early check in time ability to use facility and free parking until 4 pm on check out day ocean

plenty of room for the 7 of us and the kids loved the pool

the indoor pool, outdoor pool, gym

breakfast was good but the size of the breakfast area needs to be bigger for the amount of people

nice hotel and pool

had to ask 3 times for room service

the pool heater wasn t working

been notified that we would get breakfast in a bag, no room service, restaurant and bar closed

was worried that the heated pool wasnt very heated but they say what they mean pool was 83 degrees and very nice very clean

pool was a little small. too hot in the pool room. wish i picked a bigger room.

the outdoor area, the bar, the gym, the lobby, the room, everything was nice

a dislike as much as a suggestion but there are very little munchies for the kids, the cafe closes super early and the coffee should be available 24/7

oceanfront rooms, laundry area, pool area, lobby and the bar areas, so many different activities

bar staff was great

the bar, pool was very nice, my kids loved the slide. the music bingo night was amazing.

liked that it had a laundry room

location, laundry onsite, restaurant onsite, store onsite.

the jets fly directly over. my kids loved that.

grab bar was way too low on the other side of the tub

the facility has 2 ev chargers at the front door

room was well laid out , staff was friendly , the pool area was clean and nice

front, clean, soap dispensers in the shower, wifi, refrigerator, microwave, large tv, breakfast was yummy, free coffee was

staff was friendly and knowledgeable. parking was great. beds very comfortable.

when i ask to go bathroom for my kids, after a ling drive

the wifi did not work for our entire visit

the wifi could have been better. it lagged a lot when trying to load.

nice pool and gym area

sausage on sunday), the water in the gym

nice staff , clean, awesome breakfast, warm pool and laundry room

everything, my kids loved the complimentary cookies

rude front desk staff yelled at my kids for asking where the gym was

clean, room service was great and nice inside well maintain

indoor pool was good

the gym and service

the bar having drinks saturday night,(7 people in bar) we ordered pizza from outside the hotel (+)the bar and the room was up to date and clean (+) max and erma's bar and grill was amazing for breakfast with the family and the bar was especially fun when the (-)not like the fact that the bar closed so early (+) we arrived late and ate in the bar and found the prices to be reasonable (+)i enjoyed the bar downstairs and my kids loved the pool.

i loved the location, the parking, the indoor pool. my son and i really enjoyed our stay.

the bar staff was awesome too

the breakfast was $16 open and wasn't that great. it should have been free.

great breakfast. very good housekeeping staff!

only one laundry room

the bed and pillows were amazing. the pool was very nice and clean.

the front desk lady did explain they had a shortage in the laundry dept

the gym was not clean enough ( floors) and no towels provide in gym.

location was great, staff was friendly and the breakfast good and staff was wonderful

had to wait for employees to unload the laundry numerous times

the pool no cr

my kids hated the wifi it's terrible, so i got to listen to them complain and get mad when everything

everything, will be coming back, especially for the pool!!!

ol )ud83dude02 i don’t think they make toilets that low anymore ud83dude02 good for little kids ud83dude06 walls, floor, rug ,tub ,and sink were clean

it's just kinda hard with multiple kids

pool is small.

was centrally located and had a great breakfast

the kitchen area is not stocked with anything

breakfast

kids were partying in the adjacent room, nothing was done to quiet them

no food for my 3 kids

great location. the room was large, nice bar and very clean.

site said we should get early check in

they did have a high school reunion. which made the bar and back entrance non accessible.

i like having a basic kitchen and a balcony and an indoor pool

like a lower tier beach hotel - small bedroom, tiny bathroom, things starting to fall apart, slow wifi, ancient amenities

mainly because our kids were looking forward to the awesome wall art in the indoor swimming pool, but nonetheless it

i didn't like the parking, it is hard to get the beach items.

laundry area disgusting corridors desperately needed work room furniture was goodwill rejects

i only didn’t like that bc it was just myself and two kids, so at night bc it was so busy, it was scary

the pool being across the street

i liked the inside pool and nice bed.

indoor pool was cold

like about the property, is that noise of other people staying in the hotel over our head and kids running back and forth outside of our room

the indoor pool was cold.

we parked right in front of the hotel in their parking lot, plenty of room for my suv

although we didn t swim in the pool it looked very clean

about pool maintenance before booking and book higher floors the noise from that was so bad i could not

having small kids, getting to the beach for a sunrise isn’t easy, with this room we could just go out on the

my kids were not fan of the breakfast. not enough music...it was cut off by 10 pm i believe

the top floor pool area and club house were very cool and the gym had the basics that you need

customer service was very good, location was prime, hot tub and pool were incredible, and the gym was excellent

husband and i ordered room service and the food was phenomenal

was clean, efficient and mostly pet friendly room service was reasonable and delicious great one night

catch 31 restaurant and entertainment, the sky bar was great

the breakfast was good but a little pricey

no room service for breakfast and after 11pm

it wasn't told to me if you needed room service to ask the front desk

gym was not as it described in the website, it is barely a gym and it was dusty

clean beah . the room was very clean and the room service personnel were friendly and responsive

the amenities, the bar and food options, the boardwalk and beach access. the area.

indoor pool , the suite was amazing with a fully equipped kitchen, almost like a mini apartment & they had

was only one gym and on the far side of the tower to share between both buildings

unit the living kitchen dinning and bed room area floors should have been cleaned and or mop a lot better a lot of

the tiki bar area with the fire pit and music is charming

there was a complimentary laundry room

to much chlorine in pool , bleached bathing suits

pool ocean front

free guest laundry

kids enjoyed themselves

breakfast was convenient but just okay

pet fee was reasonable

door leading out to the balcony was hard to open and close one of the kitchen staff was rude twice to us and when brought to front desk attention all they could say was

indoor pool was pretty much nonexistent

didn’t like that i did laundry and the machines said 2

the bar was a little lame......but i don't care.

indoor pool was really crowded with kids and i wasn't able to enjoy taking my baby to the which sucked

was closed on weekend due to cleaning kitchen

the bar could stay open a little longer l.

stayed here on vacation with my three kids

early check in, nice room great location. liked the theatre

hotel was great my sons love all the pools and we were able to get an early check in and a late check out

everything was amazing due to covid we couldn’t get in the pool that’s was the only thing

could not do late check

location and lovely rooms, plus 2 pools, a poolside bar and beachfront restaurant

front room and didn t get it pool was very crowded so ut could be bigger there were a lot of kids pushing and splashing excessively no room to

our kids really enjoyed both pools

facility, pool

the heated outdoor pool is approx 44ft long was good enough to swim laps as well as the indoor pool

breakfast was nearly subpar, but liking food is subjective

the hotel is close to the beach less than 5 mins walk, there s a beach club with a pool and access to the bed

bathrobe in my room, which made it hard to use the pool, and no offered way to fix the problem till the staff came back to work

a beautiful restaurant but nothing that you can grab quickly for yourself or when traveling with kids

a place to go with kids wish we knew about kids activities before hand

i spoke with the manager and he suggested to try other restaurants in front the hotel or do room service for food

were allowed to throw their football while in the inside pool this; takes away from the smaller kids and family trying to enjoy the pool

did check in they gave us the wrong room

it was a great experience! highly recommended for family vacations, especially with kids.

it was a great experience! highly recommended for family vacations, especially with kids.

the drinks at tulu seaside bar & grill were my favorite

breakfast selection, very nice clean rooms and shower amenities were of very good quality

gym equipment was updated and nice to be able to workout at any hour

uncomfortable, we did asked for some extra comforter and they did gave us extra but still the kids couldn’t really sleep comfortably, that could be an issue

breakfast was awesome,the room was nice and clean,everything smelled so fresh,patio had a tv,fire

the floating lights in the kitchen are at eye level and very bright.

thing was there wasn t a bathroom in the pool area but the gym had one which was close by

breakfast was good. front desk answered quickly when i called about the wifi password.

complimentary breakfast would have been nice, but also appreciated restaurant in hotel as an

the pool and bar was nice

the restaurant and bar were terrific with great staff

price-no room service; no microwave in room; pet fee- no cleaning even though we stayed 4 nights

the facilities were topnotch, especially the pool and the housekeeping services

hotel only offers upgraded rooms for pets which are more expensive

parking was a little difficult at first

great restaurant and pool!

breakfast options

breakfast was ok

breakfast was great

good location, nice clean hotel, great pool and fitness center

hot breakfast which was included. large shower. clean. quick elevators. value & location.

wish the staff was more up to speed on what to do with kids in the norfolk area instead of telling me to look at my

no place to eat, after you order room service

the breakfast buffet was great. pancakes need to be on the menu. kids and adults love pancakes.

we enjoyed the pool, gym and grounds

the rooms had more then enough space for me and my family

stayed on the 6th floor and was unable to connect to wifi during my stay

staff was friendly at desk and cooks breakfast staff loved gym with tv on elyptical and water

indoor pool, spa, exercise room, buffet breakfast, refreshing infused water

has free wifi and laundry

pool was up and running so the kids could burn off some energy!

also, room service was truly inflated and the food was mediocre

pool was closed and there isnt really any way for guest to know this ahead of time

was no bar or place to relax with a drink after the show at the sandler center

you should

there were no dining options in the hotel and the pool was closed

breakfast

indoor pool

the option of a laundry facility for after the beach.

and i'm a rewards member and they had everything ball room , gym, pool and eat in or outdoors

given the size of the hotel, having only one microwave available in the 'kitchen' area was disappointing

did not like the parking situation

parking can be challenging especially when work trucks and trailers take up 3-4 spaces each

no free breakfast was false advertising

parking lot was not well lit.

the fact that we were told our room was to face pool. but didnt

the pool wasn't open.

the bathroom and the pool outside looked newly renovated

had to go buy a bar of soap

i wished the pool was open

my husband was happy with the fitness room, despite it being sparcely stocked with weights

breakfast could be better

great breakfast, staff work hard to keep everything stocked - a quality

breakfast girl wasnt friendly at all, said good morning 2x to her

breakfast

rooms, breakfast, quiet and peaceful environment feel secure