the bed was lovely, the wifi was good, the bathroom was clean

table and had all the space we could want to hang out, prep food and cook every night in the kitchenette

access to parking lot could have been easier to find

floor room had an interior exit but also a door to the outside parking lot

the pots in the room kitchen needed replacing

the wifi was good

wifi was very weak

room service was great and very comfortable stay. great for the price that was paid

vending machines are stocked with good variety, denny s being next to the sandman in the same parking lot is amazing

great comfy beds with great restaurants and room service!

trying to get out of parking lot

awesome location. great staff. awesome wifi.

not enough disable parking

limited parking

i loved that there was room service available. great location. staff were pleasant.

pool / breakfast

buffet breakfast, and friendly staff

having a microwave oven was a bonus as well as a well equiped laundry

the location, laundry options, the king size room.

kids loved the pool and the slide

did not like that it was so hard to connect to the wifi, but the staff helped myself and my family

kitchen was old (needs an upgrade) and lacked a full complement of cutlery etc for four people (+) was immediately and politely given another room with a larger kitchen and proper windows (+)comfortable beds very clean ,no dust anywere, large tv, and good kitchen in room housekeepers very pleasant,helpful staff hotel restaurant food was very good live (+) kitchen (+) well equipped kitchen area (+)it was great but wish that the kitchen was open. (-)no kitchen service. (*)it was a great place to stay. had everthing you needed in the kitchen (-)only one ancient elevator that is hard to get to, no dishes or cutlery for kitchenette (+)was super comfortable, kitchen with all appliances, bathroom was super clean (+)room spacious, clean and comfortable. having the kitchen was a great bonus!!

the website, it says it has a gym

is clean and spacious with free ice and free laundry

the bathroom was small.the parking lot had lots of snow on it.

laundry for guests , friendly staff , upgraded room , centrally located and lots of parking

the bed was comfortable and the pub was great. the breakfast was delicious and staff friendly.

the pub served a good breakfast and the fish and chips we had for supper one night was very good

continental breakfast; i mean come on, they're known for their attached restaurant

one room had a faulty tv after a complaint the tv was fixed and two vouchers for a full breakfast were

parking is at the rear with quite the walk and lots of stairs

to the building was hard to find when we first arrived from the parking lot

you can also use their kitchen and dining room till 10 pm if u wanna make coffee, get some water, or eat your delivered

a little noisy early morning as kitchen staff were preparing maybe it was before 6am but we still

had a kitchen you can access microwave and coffee/tea

this part of the hotel appeared to include the laundry and some offices (rather than guest rooms), and we encountered staff taking breaks in the

lovely friendly & helpful staff rooms appointed well& very clean nice breakfast

spa at the monastety, is one of very few hotels that i've stayed in that has laminate flooring

breakfast at spa, muffin selections could have been healthier

was excellent, staff cleanliness, did not use the spa but did use the hot tubs and sauna which were clean and relaxing perk

the fitness center and pool were great

because she had to tend coffee in the lobby, take guests to a different floor to let them in the gym and pool, and other tasks

the bar / kitchen closed earlier than advertised.

restaurant/ bar open

the fact that the pool was out of commission.

made breakfast

was poor, air conditioner never worked had to change rooms had to call front desk 2 rooms full of kids banging doors till 1 am continuously coming back Ì booked best western up the

friendly staff, exceptionally clean, the gym was clean and the equipment was in great shape.

perfect for the airport , guest laundry ideal for travellers.

found kids goldfish under the bed and bottle stoppers

we took advantage of the pool & hot tub and had a great stay

great food fair price quick room service on a saturday dinner hour

in the room was literally crusty and you couldn t get a hold of anyone at the front desk for room service and then when you finally did get your smoked salmon bagel the salmon was gray

we enjoyed the pool and fitness facilities

the room service menu

we slept fantastic and really enjoyed the pool facilities especially the saunas

pool, jacuzz, sauna

kids only access to pool very limited

spacious bedroom with strong wifi

omelette with room service very sub par for this establishment

very friendly, good room and facilities, ie gym and pool

early check in was appreciated

wish there was room service for food

pool slide. comfy room

shuttle from the airport within a few minutes of calling was great after a long day of travel

the room, restaurant and bar were all stellar.

great location , really nice bar area and excellent food

restaurant and bar in the downstairs of the property was really convenient and they served excellent food

bar & restaurant downstairs but room very quiet with big view window on third floor

the location is perfect. the bar and restaurant are phenomenal.

great staff and excellent free breakfast

feel rustic design amazing shower pressure great location- close to everything free on the go breakfast view of the harbour and signal

comfortable room bathtub with spa jets

a little noisy if you have a room facing the harbour and the breakfast wasn't very

location, staff were fabulous and breakfast was excellent

staff was helpful and friendly. they gave us a early check in.

good location and very comfortable. excellent restaurant and bar on ground floor.

the location is very close to the duke of duckworth bar which is perfect for us

the in-house restaurant and bar adds an extra touch to the overall experience

loved that there was dinning and a bar downstairs

there is a bar but it wasn't staffed and we couldn't figure out if it was an honesty bar or not so we left it

room was dirty (we found a cornchip with hair on it just beside the bed; used soap bar and shampoo bottle in the shower); and on top of it - the girl checking us in barged into our

there was a bar but no one to serve

would have been nice to have a coffee bar for evenings

would have liked a grab bar in the bath area

our breakfast was not included.

pool.. and comphy bed

pay attention to themselves and no one else even other kids in the pool

comfy beds. clean. free parking.

breakfast was delicious staff was amazing!

coffee/breakfast bar opens too late in the morning to be of much use (7 am)

the security, close to restaurants, bars and water views

would have been great if they had a bar onsite.

they actually brought us a little bar fridge for our room within 15 minutes after we called the reception desk

no restaurant or bar on site

at their restaurant for breakfast was a little disorganized

late check out at 1 pm since my flight was at 5:45pm the rate was a discount from booking

delicious breakfast l. excellent location. walking distance to everything in st. h john’s.

speed is terrible and restaurant for dinner quality was less than expected breakfast was good bar closed to the convenience of the management and ignores patron

a doubt, the bar staff are hopeless, with the exception of a young blonde lady on duty on the afternoon of our

i d love to get room service

as room service is limited, because of covid

clean, was able to get a early check in

rooms were no way soundproof ; no room service with towels, changing sheets etc.

the bar and restaurant look quite chic

great pool

breakfast of some sort included in the stay would have been nice (let’s face it…hotel stays

my daughter loved the pool

reach room service to place an order, had to call the front desk to have them contact us

quite a lot of repair work was going on at the gym / pool and overall

breakfast was great, the room was very large and the bed was very comfortable

pool is small and easily crowded. no hot tub. shallow tub in bathroom.

the breakfast each morning was excellent and it was nice to have a boston pizza next door

my travel partners appreciated the well stocked gym

the swimming pool was fantastic

the heated swimming pool was enjoyable

on site still a bit pricey despite being off-season but understandable given that it's for the golf course + it's the only nicer-end hotel in the

staff were very friendly and accommodating. had a nice view and bar area. place was clean.

outdoor pool and trail available but weather was not good enough to try either

if the swimming pool was open that would be fantastic