perfect location to explore bandelier national monument. great breakfast and cozy room.

location, pleasant helpful staff, good breakfast, laundry

had laundry facilities

clean room, gym

breakfast of ok but not great, gym is very small.

was a gem, very helpful, friendly and makes a good front desk person breakfast was good

machine in room didn’t work right and the coffee offered at breakfast was awful

i really enjoyed the fitness center; the room was cozy and the microwave/refrigerator quite convenient

clean room. friendly staff. good breakfast.

they did a full renovation of the hallways, stairways, laundry room, workout room and i'm not sure if they had a pool because nothing was open

pool was really small

friendly staff, clean hotel, breakfast is good, nice pool & workout room, laundry facilities are adequate, front desk can give you quarters for your $$

in addition, the kitchen was very useful

breakfast was less well-stocked than anticipated.

good breakfast and nice pool area

chose this hotel due to their pet friendly rooms, parking space, and location

the breakfast was great!

the breakfast and the pool

lean and comfortable, hot tub , pool and sauna weren’t e. outstanding breakfast.

love the artwork. staff are great and the breakfast is always a pleasure.

additional charge for breakfast

free breakfast but ended too early for us. gym had food equipment.

laundry facilities also very good and

the breakfast was excellent as was the pool/hot tub

breakfast was hot and offered many choices! our grandkids loved the pool facilities.

the gym is a small room with 2 machines

breakfast was great, they had many options available and the kids loved it

breakfast was cold. tv didnt work

pool, hot tub, poor gym, breakfast- most everything outside of room was not air conditioned

the breakfast was good with many options including eggs, bacon, and sausage

complimentary coffee, so we had to order room service every morning and it was slow

standard of double tree, laundry facility, proximity to restaurants

of room v comforters were too short hvac hard to regulate wifi difficult to setup fitness area

parking was crowded

slow wifi, not much complimentary incentives

ease of parking and getting inside

wifi works very well

no food. no gym. horrible lighting. and worst yet, miss representation.

too fond about the parking lot because the only doors open was the main entrance

easy to access, good, safe parking and very friendly, accommodating staff

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

hopefully they will open the pool back up again soon.

pool not in service

amenities (indoor pool, gym, laundry), hot breakfast, clean facility, and wonderful staff

overall cleanliness, a warm pool, comfortable beds and tasty breakfast.

the small gym had satisfactory equipment

location, god parking, the best breakfast

tea, coffee at all times, a little pantry & kitchen area if you’re hungry or thirsty, there’s laundry and a gym

staff was very friendly and helpful, there is a decent gym, and we used the shuttle to get downtown without using our car, very comfortable and

a little pricey for no gym or pool

kids knocking on our door and running away.

location, very friendly front staff for a start''on site restaurant, hot tubs, pool, and gym

we had to take the cushions off the sofa and make into two beds for the kids

easy to get in and out of and parking was good

furniture was beaten up, hair in bathtub, room next to laundry and noisy

the fitness room was nice

the breakfast was very good, as they had a full breakfast

my kids especially liked the pancake maker machine

nice breakfast

no breakfast

only one washing machine, in use, we went to laundrymat

the breakfast choices were very poor.

freezing cold pool. for breakfast you can make your own waffles!!!

covid bag breakfast

someone left there laundry hanging on the stairs railing out to dry

the lobby provided a place to sit and sip coffee and read, and the new bar was quaint and visually cool with excellent chill music

the bar onsite that had a different event every night

super cute motel, fun cocktail bar .

pool was amazing

the grounds were lovely. the pop up cafe was delish and the reina bar was cozy.

the gym facilities were perfect

the location was easy to find, parking was a snap, staff was super friendly, room was immaculate

useful to have kitchen facilities and living area

laundry facilities were great, clean, available

wonderful location, nice balcony and parking, quiet room with kitchenette.

bar and grill was good, had a lovely meal

it can get very noisy when kids are banging around in the next room

two free cans of beer (local ipa) every day, southwest/anasazi decor, a big grassy area for the kids to play, affordable in offseason (winter), friendly staff, etc

and the all you can eat brazilian steak and salad bar was amazing

they charged a resort fee but all ammenities were closed! pool, spa, gym and restaurants.

the tv in the gym is there but useless aas it has absolutely no connections to anything

fantastic breakfast with lots of varieties

comfy beds, economical price. nice tasty breakfast

breakfast

an outdoor pool that was closed.

room with full kitchen, large bathroom with full size tub and a,private patio

breakfast abd breakfast room were nice

when i pulled the cord to open the blinds in the kitchen window, the entire blind fell down

i don't understand how motels, including this one, can have kitchenettes that don'

very comfortable room with a kitchenette.

property was beautiful, great location, great shuttle service downtown, and the staff was so lovely

the front desk staff were nice, but the bar staff and restaurant staff were rude and acted put out when asking a simple menu question

pool and spa were lovely

the food from breakfast to diner was excellent

also the continental breakfast was ok, not hing

parking was plentiful and the place is just beautiful and not sterile like a chain hotel

facts that the entire menu from the restaurant was available for room service was very nice, location of room near door made it easy to take the dogs out for walks

of the personal complain of our room next to the laundry room, the place lacked any atmosphere whatsoever

shuttle service great

very sincere staff, great location walkable/driveable. breakfasts/happy hour lounge really great

included breakfast was top-notch highly recommend special order per person and you got a latte

laundry available on site at no charge

on site laundry and gym

to use laundry because the machines needed loads of change that we didn’t have and hotel couldn’t

breakfast was a fantastic accommodation with the room

breakfast was a nice bonus

i have more compliments for the breakfast, it was excellent

there are two pianos in the lobby piano bar (plus a huge grand piano in the breakfast room) but the entertainment wasn’t happening at this point

restaurant and bar was closed.

the hotel has a great breakfast and restaurant on site

don’t really dislike anything but i would like to suggest that the in room coffee bar have two packages of regular caffeinated coffee

the breakfast was wonderful. there were several choices.

the heated floors in the bathroom, the patio outside our room, the restaurant 20 steps away, the breakfast was fabulous

the breakfast was the finest i’ve had in this country

the room, the breakfast, the seating areas throughout the hotel, the southwestern decor

the small kitchen was just the right size

we had 3 separate rooms: bedroom with nice tiled bathroom, cute tiled full kitchen, and a living room with nice tv, decor and mini fireplace

- excellent intro to the area with map; full kitchen with everything we needed to cook for dinner and breakfast

the living room was very enjoyable and the kitchen quite adequate

living area was so incredibly cozy and beautifully decorated, the functional and well-stocked kitchen adorable, the bed was so comfortable

hotel was great location and nice gym and pool but staff acted like we were bothering them just to be there

roof in the hotel room was collapsing, the wifi that i paid for daily didn t always work either

a nice wine bar only a minute walk away

staff was very friendly, the pool and jacuzzi were salt water which is way better for your skin

the room, the gym and hot tub were great, as was the room service.

room service bad apple juice was sour sick but the rest of breakfast was very good

pool side fire place was good

no room service

i would have been so pleased if we had room service without asking, just a tidy up with soiled towels gathered, trash emptied, fresh water

the pool was closed but it of course wasn't the hotels fault.

the pool was 87 degrees and warm enough for kids to swim in even in late december

room service for both dinner and breakfast were beyond expectations

del charro bar had excellent drinks and great priced bar food

excellent staff, fantastic location, lovely pool

the tea and sherry happy hour was very fun and the full breakfast the next day was wonderful

great laundry service, both rapid and perfectly presented

they have a great bar area with a wonderful bar menu if you prefer to eat there instead of the dining room

bar is famous for cocktails

location, friendly and helpful staff, charming hotel, allows dogs for a pet fee of 25$

pet fee $75 nearly doubling the room cost.

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the spa was wonderful the staff was very gracious

beautiful lounge area outside the spa in pool area great day or night

beautiful lounge area outside the spa in pool area great day or night

spa facilities charged for steam no open steam room pool under construction ;

my kids loved swimming in the pool and hot tub

the pool is nice & the workout room has just enough to keep you active

the rooms were clean, extremely comfortable, the hotel service staff including room service, restaurant, bar, valet parking, and bell hops were excellent

excellent spa with many services available and easy scheduling

i say great for kids

wish we could've used the pool - too chilly

pool was great

early check in was available and the location is super.

the room was at the opposite end of the lobby, so having kids it would’ve been nice to have staff be more mindful about that in the future for other

i loved the windows it felt a little more homey. it was very comfortable for me and my kids.

- a wonderful restaurant

room service menu could have more options.

facilities were excellent - the pool and hottub as well as the bar area with the fireplace

quiet room comfy bed great wifi! housekeeping was great in keeping things clean!

wonderful location, nice rooms with wonderful decor, good bar downstairs and coffee

valet service for our car made it nice as parking is limited and can be hard to find

valet parking was the only option. $25.00 per day

difficult parking.

parking was a little pricey as well

bar was very friendly

their restaurant and bar seemed to have fairly limited hours.

our bed was right against in the wall and the kitchen was busy because it was loud and distracting

the restaurant and bar in this hotel was super easy to get a quick bite and drink when you don't want to be out in the

solved a room capacity issue in a friendly and proactive manner, excellent restaurant and bar and the location can't be beat for a great tourist experience

cozy and very convenient location. staff is great and the hotel bar is a nice place to hang out

the kids enjoyed the rooftop pool and the kickback happy hour was great for a snack to hold everyone

definitely the location! so close to the plaza.? also the rooftop pool is awesome!!

but two things should have been fixed, the hallways were dirty with dishes not picked up from room service for days, and even during the day , only one person at the desk

kids get in the hot tub a lot

grownups) as well, and the second they had fettucine, grilled chicken, salad

laundry was very convenient

and restaurant bar area are warm and inviting

the gym and laundry were a welcome addition

had to switch rooms after the kids left on sunday

no swimming pool

hotel, great staff, morning coffee and light snacks provided in the lobby, good fitness center, close to the plaza, overall absolutely

we knew there were dining establishments on site, as well as room service, but there were no menus in the room

i wish there was a direct line to housekeeping and shuttle services.

room service absent. hot tub not working

don't like resort fees, but the posada includes shuttle service within 2 miles morning til 10 pm

the hot tub and pool were not available for use.

pool was closed, the dishwasher was left full of water and leaked onto the floor, there were paint

it was very clean, kitchen had all we needed, and the beds were comfortable

enjoyed the well equipped kitchen - it was small but had everything we needed

we all wished the pool/hot tub were open past six o’clock so we could enjoy after returning from the day’s

the spa service was good

had talked with staff long before booking asking for spa pamphlets

great get-away!! spa amazing !!

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

outside pool nice and so clean

our drinks sat on the bar for 5 minutes til we finally asked someone to bring them to us

long hours for the pool.

area it was lighted up with blue and green lights in the pool and overhead torches and a poolside bar and music

four, the servers were clearly getting the drinks from the bar to the tables quickly and catering to the larger parties

breakfast was delicious! staff friendly!

we enjoyed the amenities and the breakfast was very good

hotel in decent location to the opera house and right next to casino, but far enough away

very nice hotel. high quality. good breakfast

silverware was missing in kitchen

did not care for the casino. was boring.

convenient to get in and out, great parking and close to the casino

beds were very comfy , just needs more to do at the hotel itself , casino was great , breakfast was great , but the front staff was very rude , none of the employees

in order to eat at restaurant you have to cross the casino smoking section

especially enjoyed the comfortable rooms, and a super bar with great free food and drinks for happy hour